answering service Latest News

AnswerFirst Communications signs up as an exhibitor at the Tampa Bay Business Journal’s 2011 Business Growth Expo.

Call answering services from alldayPA mean that staff don't have to be in the office in order to answer the phone.

AnswerFirst Communications sponsors Team Psych, a Tampa-based triathlon club.

In response to the answering service industry's need for more effective web marketing strategies, Specialty Answering Service announced a marketing seminar to discuss practices that work with other TAS owners.

AnswerFirst Communications implements Norada’s Solve360 as their new customer relationship management solution.

In response to overwhelming customer demand, Specialty Answering Service is expanding their multilingual capability to include a Portuguese operator relay translation service for it's customers.

Wilmington, Del. –Appletree Answers is proud to promote Kevin O’Connor as new chief operating officer (COO) and Denise Richmond as new chief financial officer (CFO). Appletree Answers is pleased to welcome both individuals into their new roles.

AnswerFirst Communications supports U.S. Army troops and their families through corporate sponsorship of the Suncoast Chapter Association of the United States Army.

AnswerFirst Communications announces the acquisition of a new Business Development Director.

In his first habit, Stephen Covey descries how highly effective people are proactive as opposed to reactive ...

The standard length of an answering service free trial is one week, however, never feel obligated to go with that company once the free trial is over.

What's the difference between a call centre and an answering service?

In the medical field, doctors need to be on-call 24/7 as emergencies can arise at any time. However, most doctors’ offices are only open during regular nine to five business hours.

Now a three-time winner Dexcomm earns the Canadian Call Management Association’s Silver Award of Excellence for three consecutive years of excellent customer service

A leading provider of telephone answering services, alldayPA provides an extensive list of specialised services and a superb level of personal, professional care.

alldayPA offers “all your calls answered,” and they guarantee a personal and professional service to each and every client.

No matter the size or call volume of a business, alldayPA has an answering service perfectly tailored to their needs.

Voice Nation Live call answering services now provide non-profit organizations with the ability to collect donations from callers 24 hours a day in more than 8,000 U.S. Cities. Additionally, the company provides.

1-800 We Answer Call Center is pleased to welcome Intouch Call Center of Baton Rouge, Louisiana as the latest addition to its nationwide network of Answering Service and Call Center providers.

Omaha, NE – July, 2010 – The First Group SD, LLC (“TFG”), a wholly owned subsidiary of The First Group, Inc., have acquired the operations of Generation Direct, Inc., a North American provider of contact center solutions.

Omaha, NE-The First Group SD, LLC (“TFG”), a wholly owned subsidiary of The First Group, Inc., announced today that it has acquired the operations of Generation Direct, Inc. (“GDI”), a North American provider of contact center solutions.

AnswerFirst Communications, an international telephone answering service and contact center solutions company, launched a new website to market their answering services.

AnswerFirst Communications, an international telephone answering service and contact center solutions company, utilizes a Twitter account to interact with customers.

Professional answering solutions help to communicate effectively

CMS is striving to expand the demographics of its call center services and has promoted Phillip Johnson to assist in the expansion of the international market.

AnswerFirst Communications launches a YouTube channel to feature video tutorials for their client web interface, Client Web Access.

Started in 1971, On Call Centre has gained prominence and is a by-word in the Canadian communications industry.

Auto attendant answering system allows the automatic transfer of calls to different user extensions without the involvement of a telephone operator .

AnswerFirst Communications celebrates 12 years of providing answering services and call center solutions to clients throughout the world.

Answer Center America Hires Human Resources Manager

A new answering service location to focus primarily on managing in bound calls from direct television (infomercial) advertising campaigns.

AnswerFirst Communications offers business owners affordable solutions for maintaining excellent customer service during recession and payroll cuts.

AnswerFirst Communications partners with Modern Inserting & Mailing to target potential answering service clients in the heating & cooling industry.

United States based call center, Specialty Answering Service, enters into the video sharing arena as a way to promote their service.

Answering service announces new cost effective service plan for new and existing property management client base.

1-800 We Answer, Inc. announces that their call center operations have recently met all criteria to receive certification from the Foundation for Transparency in Outsourcing as a 100% domestic provider of services.

Xzilerating Connexions provides LoanOfficerSchool.com with Inbound Sales Support, Inbound Customer Service, Telemarketing, and Back Office Support.

Answering Service changes from Microsoft productivity suite to Google Apps for Business to improve efficiency and cut costs.

Answer United also now offers its Appointment Scheduling accounts a web based calendar that both the client and the answering service agent can use to schedule appointments simultaneously.

AnswerFirst Communications updates their marketing strategy to focus on social media in response to changes to Google's search engine model.

ACA adds two new employees to their management team.

Los Angeles, CA – January 2010 – Callbox Sales and Marketing Solutions, Contact Center World's 2008 Top Outsourcer Awardee, recently launched CallboxConnect as its inbound marketing arm.

A unique new business service developed by AMO human answering services are now available, allowing people to get the reassurance that their call does actually matter.

Ansafone Contact Centers, a leading provider of contact center outsourcing solutions, announced that Geoffrey C. Barlow has joined the company as VP of Client Relations and Global Services.

OnBrand24, a full-service domestic call center that provides exceptional outsourced customer service around the clock, today announced they have added Sormani Calendars to their growing list of clients.

The payment plan makes all the variation when you’re choosing a phone system for your small business. You need to get a billing option that will work best for the environment and goals of your business.

Direct mail campaigns have traditionally relied on paper to drive sales. 1-800 We Answer Answering Service, Inc. shifts attitudes in the direct marketing industry in a greener direction.

OnBrand24,today announced they have added International Dance Supplies (IDS) to their growing client list in the United Kingdom.

OnBrand24, today announced that it has changed its name from Pike Communications in an effort to better reflect the company’s new corporate mission to offer an expanded suite of services.

Freedom Communications has been providing reliable and affordable answering and dispatch for over 25 years.