avaya Latest News

Expands Cloud Management Service Providing End-User Access to Unified Communications and Call Center...

INI today announced the release of version 2.0 of INI LaunchPort, an advanced call-routing application for contact centers, compatible with Avaya Aura® Experience Portal with increased flexibility, enhanced privacy, and heightened security features.

Multi-vendor support for VoIP and unified communications provides customers with easy to use and cost-effective solution for managing complex systems.

Desktop integration application is compatible with key Avaya inbound and outbound contact center solutions

Expands Cloud Management Service Providing End-User Access to Unified Communications and Call Center...

Fincher Brings Seven Years of Avaya Work Experience to His New Role, Where He Will Work With Newly Onboarded Avaya Partners

Metropolis' OfficeWatch Telemanagement is now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 6.0.1, Avaya IP Office 8.0 and Avaya IP Office 8.1.

INI today announced the release of version 2.0 of INI LaunchPort, an advanced call-routing application for contact centers, compatible with Avaya Aura® Experience Portal with increased flexibility, enhanced privacy, and heightened security features.

For Q2, Jenne University Captures Both Avaya Learning Awards for U.S. Region

Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice recognition (IVR) and systems integration software, today announced that 2012 marks its 20th anniversary.

Topics to be Covered Include Microsoft Lync/OCS Integration, Using Social Media in the Enterprise, Visual Communications Solutions Best Practices, and Security of PDAs

Class to be Offered on May 22 and 23 in Cooperation with Pearson VUE, Providing Students with Convenient Access to Authorized Certification Testing

Jenne Inc announced that it has been recognized as a recipient of the Avaya Learning Partner’s Recognition Program for Q1, 2012. Jenne was presented with the “Highest Student Satisfaction” award for the U.S. region.

Communication Resources, Inc. (CRI) has recently been recognized by Avaya in two very special ways. The partnership between CRI and Avaya is a prime example of The Power of We™ and how true collaboration paves the way to revolutionary solutions.

Next-Generation VAR Depends on JSD For Designing and Configuring Solutions, and Outrunning Competitors for Lucrative Projects

Multi-vendor support for VoIP and unified communications provides customers with easy to use and cost-effective solution for managing complex systems.

Course Offerings Leverage Distributor’s Partnership with Pearson VUE, Providing Convenient Access to Authorized Certification Testing

Desktop integration application is compatible with key Avaya inbound and outbound contact center solutions

Jenne University is Recognized for Achieving Highest Student Response Rate Among its Peers

Metropolis Technologies is pleased to announce that they have been chosen to speak at the IAUG Global Education Conference, to be held May 20 – 24, 2012 in Boston.

Headset Buddy offers interoperability for Cisco Office Phones.Buddy

Avaya, Shoretel and NEC Business Communications solutions help to increase business productivity with reliable phone systems.

Kaman Industrial Technologies Benefits from Operational Efficiencies, Increased Productivity and Improved Customer Service with Nationwide UC Solution

La Niña, a phenomenon that occurs when sea surface temperatures across the equatorial central and eastern Pacific are below normal, is what made last year’s winter so awful. Monster blizzards virtually shut down the cities of New York and Chicago.

Metropolis Technologies, Inc., a premier telemanagement solution provider, is pleased to announce Edward T. Burke & Associates’ (ETB&A) decision to utilize AgentWatch to improve their office’s compliance with stringent federal call regulations.

Carousel Industries won the award after achieving a stellar revenue performance with Avaya sales during 2011

Enterprise telephony is mostly a replacement market — Historical vendors hold well defended market positions — In many countries local champions play a significant role — Microsoft seen as a future, potential player.

Unified Communications software vendor Geomant today announced it will be sponsoring the AVAYA Predictive Dialer System User Group Conference in Las Vegas, Nevada, September 19 - 21.

Experienced CTO Will Help Barry Communications Use Technology To Grow

The Life|point® InTouch phone is compliant with key Avaya IP telephony solutions to help businesses more easily provide the latest VoIP services

Ongoing Demos Showcase How to Optimize a Multi-Vendor Unified Communications Environment to Support Audio/Visual Network Applications

Comm-Works, a global technology integrator for multi-site organizations, announced that it has been designated as a “Small and Medium Enterprise (SME) Expert” by Avaya.

MVD Communications celebrates 19 years young this month. MVD’s entrepreneurial spirit & adaptability, employee involvement & customer satisfaction have always been keys to the company’s success.

Credits its expansion into new markets, local stocking options and addition of new vendor partners for this growth

Visual Communications for the Enterprise, Data Center Efficiencies and Contact Center Technology are among topics to be addressed by experts from Carousel Industries

Converged Communication Systems has signed on to sponsor the Greater Chicago Food Depository's 5th Annual CANstruction event in May 2011.

Tpad, the Business Telephony Specialists are to launch their latest state-of-the-art Business Telephone Systems that provide small businesses with advanced features and much improved productivity.

TechTele Communications LLC joins eZuce partner community as an EZ Pro Partner extending eZuce’s channel coverage in the Northeast.

Organises multi-city training workshops and ‘Channel Day’ events for Avaya partners as part of its Optimus Academy strategy

The ProConnect system helps businesses plan and reach their customers proactively in a cost effective fashion, merging with key communication platform of Avaya.

Metropolis Technologies, a leading manufacturer of telemanagement software, today announced the release of its AgentWatch call center management software for Avaya IP Office PBXs.

Copper State Communications joins eZuce partner community as an EZ Elite Partner extending eZuce’s channel coverage in the south-west.

eZuce enables SCS customers to upgrade existing IP PBX system with an open UC platform that introduces compelling economics and long-term product commitment

* SME, Mid-Market and Enterprise dealers wanted to sell Avaya solutions * Avaya are leaders in the new Gartner Magic Quadrant for UC * TDAzlan provides complementary services; virtualisation, networking, and video technology integration

Highest designation solidifies Black Box’s position as leading communications integrator.

Smart Convergence and Applications Expert awarded certification in recognition of its outstanding technical and service expertise

Telecom Business Services awarded a contract for Phone (Zultys) System, Call Center, wiring, and security cameras to Rocking R International, Salute Rocking R International.

ProtoCall One, a leading contact centre consultancy and systems integrator, has won a contract to support all contact centre technology infrastructure for PlusOne Services.

Aumtech Joins the Cisco Developer Network as Registered Developer and Completes Cisco Interoperability Verification Testing

Avaya Platinum Business Partner Consolidated Technologies, Inc. has added Nortel certification to its list of technical expertise. This will allow CTI to service legacy Nortel customers, in addition to its base of Avaya clients.

Optimus launches a three-day fast track workshop on Avaya to enable partners to achieve their APSS certification.

Distributor to stock Avaya’s products locally in Egypt, Qatar and Pakistan to ensure quick delivery to customers and partners in the region.

Century Tel-Systems, Inc. announced today it has achieved Select Certification from Cisco®. Rcognizing Cisco resale channel partners whose primary focus is on the small and medium-sized business.

MESSAGEmanager Solutions, market-leading developer of innovative IP communication and messaging solutions, has been selected for Gold membership in the Avaya DevConnect program for the third successive year