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April 2014
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bpo Press Releases

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By Hemsley Fraser
Training company wins industry accolade for the fourth consecutive year.

By AOMi
Veteran of IBM, HP and EDS joins AOMi as Non Executive Director to drive global business

By Outsource Consultants, LLC
Minneapolis, Minnesota Outsource Consultants – Call Center Advisors hires sales veteran Rick Monro as the Vice President of Sales in February 2014.

By PRONicaragua
Nicaragua is currently implementing a pilot project focused on strengthening the English and labor skills of the Nicaraguan young human talent to ease their access to high-quality employment in the Business Process Outsourcing (BPO) industry.

By Nitor Partners
Nitor, a leading Procurement Services company, is pleased to announce the hiring of Wendy Troeger to lead Nitor’s Procurement Business Process Outsourcing (BPO) Practice.

By Virtual Staff Connections
Virtual Staff Connections launches its services, connecting small businesses to virtual staff abroad. Specialties include virtual assistants, SEO, telemarketing, web developers, & more. Updated technologies allow for accountability and transparency.

By RadiusPoint
RadiusPoint announces the average savings for their clients for the third quarter of 2013.

By Acquire Asia Pacific
The company welcomes its new partner and expands its service offering in outsourcing.

By Fidelity Realty Group, LLC.
Sellers and Lenders Benefit from REALTOR® Expertise in Broker Price Opinions

By Mindpearl
Mindpearl Fiji is proud to announce a new partnership with a major Australian Travel Group which is one of the largest independent travel groups in Australasia today.

By WNS Global Services
WNS Global Services South Africa (formerly Fusion Outsourcing) received multiple awards at the 2013 Regional BPeSA Business Process Outsourcing (BPO) awards gala held at the Cape Town Stadium recently on Nov 2013.

By Global ICT Institute
Global ICT is principally a training institution for tertiary education. Seeing the need to expand and provide more employment for their students in Batangas City, Global ICT has recently ventured into the Call Center business.

By WNS Global Services
WNS Wins the ‘EMC Transformers Award 2013’ at the 5th EMC Forum 2013, EMC's Annual flagship event.

By WNS Global Services
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) services, today announced that, effective January 1, 2014, Vice Chairman Adrian T.

By WNS Global Services
WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, has been inducted into the World Economic Forum’s (WEF) latest list of the fastest-growing ‘Global Growth Companies’ (GGC)

By Lloyd Ledet
Hundreds of new positions to be filled as Contact Call Center expands

By CustomerSpeak
200 new jobs by October, domestic US capacity projected to double by year-end.

By 1st Asset International
The competition for new subscribers remains intensely fierce across the fast changing communications market. Being able to manage, grow and retain your relationships is the core of the communications industry.

By 1st Asset International
Every calling campaign we initiate comes with a guarantee: We will dial as many phone numbers as your business requires and do so in a timely manner.

By Coracall
Coracall, a global competitor in call centre and outsourcing services, have new competition in South Africa.

All Press Releases

By Outsourcing Journal
DATATAG WEB SERVICES, an Indian based  autonomous supplier of global outsourced administrations to small and medium industries, today landed on rank 369 out of 10,367 organizations recorded on Elance, a web staffing stage situated in Mountain View,..

By Infusy Technologies
Infusy looking forward for new global investors and brand partners

By Hemsley Fraser
Training company wins industry accolade for the fourth consecutive year.

By AOMi
Veteran of IBM, HP and EDS joins AOMi as Non Executive Director to drive global business

By AOMi
Private equity fund manager Calculus Capital has led a £5m investment 1 in Active Operations Management International (AOMi), a cloud-based back office workforce optimisation software company with 40,000 users globally.

By Outsource Consultants, LLC
Minneapolis, Minnesota Outsource Consultants – Call Center Advisors hires sales veteran Rick Monro as the Vice President of Sales in February 2014.

By PRONicaragua
Nicaragua is currently implementing a pilot project focused on strengthening the English and labor skills of the Nicaraguan young human talent to ease their access to high-quality employment in the Business Process Outsourcing (BPO) industry.

By Nitor Partners
Nitor, a leading Procurement Services company, is pleased to announce the hiring of Wendy Troeger to lead Nitor’s Procurement Business Process Outsourcing (BPO) Practice.

By Virtual Staff Connections
Virtual Staff Connections launches its services, connecting small businesses to virtual staff abroad. Specialties include virtual assistants, SEO, telemarketing, web developers, & more. Updated technologies allow for accountability and transparency.

By RadiusPoint
RadiusPoint announces the average savings for their clients for the third quarter of 2013.

By Acquire Asia Pacific
The company welcomes its new partner and expands its service offering in outsourcing.

By Fidelity Realty Group, LLC.
Sellers and Lenders Benefit from REALTOR® Expertise in Broker Price Opinions

By Focusinc Group Corporation
Focusinc Group Corporation changes business process outsourcing with its new approach on providing services.

By Mindpearl
Mindpearl Fiji is proud to announce a new partnership with a major Australian Travel Group which is one of the largest independent travel groups in Australasia today.

By WNS Global Services
WNS Global Services South Africa (formerly Fusion Outsourcing) received multiple awards at the 2013 Regional BPeSA Business Process Outsourcing (BPO) awards gala held at the Cape Town Stadium recently on Nov 2013.

By Global ICT Institute
Global ICT is principally a training institution for tertiary education. Seeing the need to expand and provide more employment for their students in Batangas City, Global ICT has recently ventured into the Call Center business.

By WNS Global Services
WNS Wins the ‘EMC Transformers Award 2013’ at the 5th EMC Forum 2013, EMC's Annual flagship event.

By Taya Technologies
Taya Technologies focuses much more on the quality when it comes to delivering services of any kind. Taya Technologies always stresses on employment of the best “management principles” which can let its customers get the type of services

By Mindpearl
MINDPEARL WINS ‘OUTSOURCE CONTACT CENTRE PROVIDER OF THE YEAR 2013’ London, October 2013 Mindpearl has been named the ‘Outsource Contact Centre Provider of the Year 2013’ at the National Outsourcing (NOA) Awards.

By The Outsourcing Institute
The Power of Decoupling: New Masters of Message Transformation and Delivery Sponsored by: TAG Date:  October 25, 2013 Time:  12:00 pm – 1:00 pm EST Registration:  https://www2.gotomeeting.com/register/522764130 Cost:  Free By...

By AccessData
SpiceCSM and Clearview Unveil First-of-its-Kind Three-way Integration with inContact Las Vegas, NV October 8, 2013 Some of the loudest buzz emanating from inContact’s 2013 ICUC Conference is the news that Clearview and SpiceCSM have completed an...

By WNS Global Services
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) services, today announced that, effective January 1, 2014, Vice Chairman Adrian T.

By WNS Global Services
WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, has been inducted into the World Economic Forum’s (WEF) latest list of the fastest-growing ‘Global Growth Companies’ (GGC)

By Vsynergize
The heavily regulated U.S electricity industry is undergoing a major transformation since 1990’s.

By WNS Global Services
Highly efficient organizations strive to perfect their framework in order to establish scalability, improve performance and drive customer satisfaction.

By WNS Global Services
The World Economic Forum (WEF) has inducted WNS Global Services in its elite Global Growth Companies (GGC) community.

By BPO Resource
Sellers and Lenders Benefit from REALTOR® Expertise in Broker Price Opinions

By Lloyd Ledet
Hundreds of new positions to be filled as Contact Call Center expands

By CustomerSpeak
200 new jobs by October, domestic US capacity projected to double by year-end.

By 1st Asset International
Today’s business needs a trusted BPO provider that combines global resources, industry experience and insight into their business with a commitment to innovation and operational excellence.

By 1st Asset International
The competition for new subscribers remains intensely fierce across the fast changing communications market. Being able to manage, grow and retain your relationships is the core of the communications industry.

By 1st Asset International
When hiring a call center to service your clientele it is important to make sure the organization is compatible with your needs.

By 1st Asset International
Every calling campaign we initiate comes with a guarantee: We will dial as many phone numbers as your business requires and do so in a timely manner.

By Coracall
Coracall, a global competitor in call centre and outsourcing services, have new competition in South Africa.

By Coracall
Despite trends leading to F&A BPO and IT BPO services, social media could emerge as the next wave for the outsourcing industry, according to a Financial Times report.

By Callnovo
Callnovo, a leading Chinese call center provider, announces today that they now have 3,000 call center agents in China.

By Coracall
Despite concerns over BPO companies pulling out of the Philippines earlier this year, the industry looks to have gained strength and momentum, and recently won favor of several Australian, New Zealand and other foreign firms.

By Coracall
The healthcare industry is emerging as a major opportunity for business process outsourcing (BPO) companies, such as Coracall, a full service Contact Centre global operation with facilities across the United Kingdom and South Africa.

By Coracall
Working as an agent in a call centre is a tough job. It requires a tremendous amount of energy, patience and tenacity to make take or make calls on behalf of a client.

By WNS Global Services
WNS won the Gold for the ‘Best in Customer Service’ awards at the recently concluded APAC Contact Center World 2013 awards in Singapore.

By Coracall
With 2013 halfway through, BPO trends are beginning to emerge.

By WNS Global Services
WNS, a leading provider of global Business Process Outsourcing (BPO) services, today announced it has extended its service contract with Scandinavian Airlines.

By Coracall
In an April 2013 research by Accenture discusses the “talent paradox of outsourcing,” simply revealed that over 200 enterprise businesses are seeing poor returns on investment when it comes to utilising call centres.

By Coracall
Privacy issues made major headlines over the last couple weeks when it was revealed that the U.S. National Security Agency had been conducting unwarranted surveillance of its own citizens as well as citizens of other countries.

By Coracall
No one likes to receive unsolicited calls, but cold calling is still a lead generating tool employed by many businesses today. In fact, cold calling prospects is more than just dialling a random number.

By WNS Global Services
British Airways Extends Outsourcing Contract with WNS. With this, we will continue to provide a comprehensive range of services across sales & customer care, operations and shared services.

By WNS Global Services
WNS has for the 3rd consecutive yr been positioned by Gartner in the ‘Leaders’ quadrant of the ‘2013 Magic Quadrant’ for F&A BPO.

By Coracall
With the business process outsourcing (BPO) industry growing in developing countries, the concern over health for workers is a concern.

By www.bpo-plus.com
Middle East Contact Centre Show is the region’s top contact centre event and it push the envelope on regional excellence and outstanding performance of contact centres.

By Coracall
According to real estate consultancy company CB Richard Ellis, business process outsourcing (BPO) industry in the Philippines is expected to double over the next three years.



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