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April 2014
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bpo Press Releases

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By Coracall
According to real estate consultancy company CB Richard Ellis, business process outsourcing (BPO) industry in the Philippines is expected to double over the next three years.

By HAYDEA Solutions (Europe)
Outsourcing is no longer just about cost and efficiency. It has graduated also to partnering for sustainability and partnering for knowledge. HAYDEA Solutions - CarbonNeutral and knowledge-based finance and accounting services in the UK and Europe.

By Coracall
The current Gen Y workforce certainly has its opportunities and its challenges. Having grown up with high-tech, they're probably best suited to thrive in this brave, new connected world.

By Coracall
According to several studies, the numbers of females in the workplace is growing worldwide as is their place as household income earners.

By Coracall
The word “entrepreneur” may be taking a new definition, and Coracall has already taking notice. According to a recent study by Gen-Y consulting firm Millennial Branding, 90% of participant’s defined entrepreneurship as a state of mind.

By Coracall
According to a new report by ContactBabel, which surveyed hundreds of business leaders and decision makers, customer satisfaction is the most important metric when evaluating the success of a contact center.

By Coracall
The successful candidate will be responsible for: Downloading Data, Manage Data, Order Data, Data Extraction and Analysis, Allocation of Leads and Reporting.

By Coracall
General Purpose: Prepare, facilitate, monitor, evaluate and document training activities in the company.

By Coracall
In the business world, the phrase “offshore staffing” or “outsourcing” often times conjures up mixed emotions. For companies looking to save on costs, offshoring and outsourcing is a necessary option

By Coracall
The Philippines’ steady rise in business process outsourcing (BPO) industry has caused the country’s currency, peso, to appreciate positively against the U.S. dollar

By Coracall
South Africa has won the European Outsourcing Award for the best offshore location recently, and Coracall is proud to have contributed to this country’s accolades.

By Coracall
Positive interactions with well-trained contact centre agents possess the potential to increase a company’s customer lifetime value and brand awareness.

By HAYDEA Solutions (Europe)
HAYDEA, the shared services business of Hayleys, Sri Lanka’s largest listed company, is the first and only Sri Lankan BPO provider to offer Certified Carbon Neutral business outsourcing services in the UK, Ireland and mainland Europe.

By Coracall
Management behavior can greatly improve relationships with remote talent, a new study from University of Illinois, USA, business professor Ravi Gajendran reveals

By Coracall
When it comes to working as a global outsource, offshore and even freelance work chances are your employer will be from a different country

By Coracall
Older and established companies often have a difficult time in adjusting to a virtual workforce because of concerns ranging from security issues to lack of cohesion among employees leading to low morale and poor productivity

By WNS Global Services
WNS Holdings Limited announced that it has extended its contract with global pharmaceutical leader GlaxoSmithKline Services Unlimited (GSK), to deliver high-end research and analytics services.

By Coracall
cAs the workplace becomes more virtual, managers are faced with the problems of how to evaluate telecommuters

By Coracall
A company is only as good as its workforce, so when opting for outsourcing or offshoring options it is important to build a supporting business culture based on open communication

By Coracall
People are asking from companies thinking about offshoring or outsourcing help is: “Will they know the west enough to function?” To solve this, you need to consider the worldwide skill inside the offshore agency or person being hired

By PRONicaragua
Nicaragua will be a sponsor at this year’s Nearshore Nexus conference, to be held at the Jersey City Hyatt Regency in New Jersey this April 24th. This is the second consecutive year that the country participates in this premiere outsourcing event.

By Coracall
The advancement in technology and telecommunications is changing the way companies and people work, rapidly diminishing the notion that productivity is only achieved when workers are physically in a centralised office.

By Doxee
Doxee’s executives will participate in educational panels and speaking sessions as well as exhibit at the Vendor Forum in St. Pete Beach, FL from April 16 to 18, 2013.

By Ogilvy Public Relations
today announced an agreement with Flat Planet to provide cloud-based Virtual Contact Centre (VCC) services to support its global expansion.

By Coracall
According to a recent Harvard Medical research, billions of dollars in productivity are lost each year because of tired and sleep-deprived...

By Coracall
The global retail industry potentially stands to benefit the most by online outsourcing or offshoring services in...

By SoftCo
The informative event will demonstrate how SoftCo’s Cloud solutions has enabled BPO's across the UK to expand current service offerings, driving new revenue streams and improving customer loyalty.

By PRONicaragua
PRONicaragua, the official investment and export promotion agency of Nicaragua, will participate in Nearshore Nexus, the premier outsourcing conference focused on Latin America IT services and BPO, which will take place in New Jersey on April 24th.

By www.trecglobal.com
TREC Global is part of the TREC Corporation group of companies. We leverage the solid experience of senior management and staff and a 20 year track record of success in delivering world-class value based solutions to our Fortune 500 customers.

By BPO Voice
BPOVoice is pleased to introduce Premium Membership exclusively for the outsourcing professionals. This membership has been introduced keeping in mind the constant demand for low cost advertisement solutions for the emerging bpo companies.

By Mellon Poland
Mellon Poland is among the finalists announced for the first “Poland Outsourcing and Shared Services Awards”. The firm has been nominated under the “Best BPO Firm of the Year” category.

By BPOR.ORG
Evaluating real estate properties depends more than ever on professional expertise and competence, the best use of technology, and a commitment to approach the valuation assignment from all pertinent perspectives.

By Asian Global Creation
January 23, 2013- Cebu City, Philippines was recently honored and awarded as the best outsourcing contact center of the year by local Cebu City chamber of commerce.

By WNS Global Services
WNS was recently positioned as an industry ‘leader’ for Insurance BPO in Everest Group’s 2012 Insurance BPO PEAK Matrix. Per the report, WNS was one of only three firms named in the ‘leader’ category.

By L S G
LSG, the leading litigation management innovator announces the appointment of Ms. Jodi L. Brutto as Client Relations Manager. Jodi brings in over 20 years of insurance industry experience.

By L S G
LSG, the leading litigation management innovator, was one of the proud cosponsors of the British American Business (BAB) Christmas lunch on 11th December 2012 which was held at the Dorchester Hotel in London.

By L S G
New York, 6 December 2012: LSG, the leading litigation management innovator, was a sponsor at the Cayman Captive Forum 2012 which took place from November 27th to 29th at the Ritz-Carlton in The Grand Cayman.

By WNS Global Services
WNS and Modern Terminals Limited, announced a strategic partnership to deliver BPO services and solutions to the shipping and logistics industry.

By RuralShores
India’s largest rural BPO, RuralShores today announced that it is the only Indian recipient of the 2012 Asian Innovation Award conferred by Credit Suisse and The Wall Street Journal Asia.

By Coracall
What is fuelling the continued growth and expansion of outsourcing globally?

By Coracall
A recent study of customer experience reveals that marketing and customer service investment decisions remain siloed, at the expense of the customer experience.

By Coracall
Who better to ask for insights about customer service than your own customers?

By Coracall
Customer service is a mission critical, strategic imperative, which drives customer delight according to Mr Ian Kinsey, Managing Director of Coracall South Africa.

By Coracall
The outlook for the BPO industry for fiscal 2013 remains positive according to a senior executive of Coracall, the UK headquartered Business Process Outsourcing Company.

By Coracall
Almost 3 million travellers are reported to have passed through South African ports of entry in August.

By WNS Global Services
WNS Global Services, a leading provider of global business process outsourcing (BPO) services, announced its collaboration with Kyriba, the leader in cloud-based treasury management solutions.

By Coracall
In an effort to address a ballooning budget deficit and stave off an economic bailout Spanish companies are eyeing opportunities in South Africa.

By Coracall
Coracall, a leading Call Centre and Business Process Outsourcing Company with operations in the UK, South Africa and the Philippines today announced the launch of a new corporate website – www.coracall.com .

By Coracall
Whilst the Eurozone crisis is deeply concerning and has implications for the global economy there are tangible opportunities for European businesses to leverage cost containment measures.

By Coracall
Whilst South Africa is now among the top 10 importers of Scotch Whisky in the world, other sectors of the economy continue to grow at an even faster pace, albeit somewhat less flamboyantly.




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