http://news.prlog.org/tag/business-process-outsourcing/business process outsourcing - Latest News (Press Releases) - Read news before it's newsen-us3600 http://www.prlog.org/12157986-bpo-wins-awards-at-mecc-2013-in-dubai.htmlMiddle East Contact Centre Show is the region’s top contact centre event and it push the envelope on regional excellence and outstanding performance of contact centres. http://www.prlog.org/12153778-put-customer-experience-first-coracall-contact-centre-durban-south-africa.htmlAccording to a new report by ContactBabel, which surveyed hundreds of business leaders and decision makers, customer satisfaction is the most important metric when evaluating the success of a contact center. http://www.prlog.org/12127450-softco-launches-softco-r85-at-international-user-conference.htmlDublin, Ireland. SoftCo, a leading supplier of Business Process Automation and Cloud solutions, are pleased to announce the release of SoftCo R8.5. http://www.prlog.org/12117512-technology-and-telecommunications-is-changing.htmlThe advancement in technology and telecommunications is changing the way companies and people work, rapidly diminishing the notion that productivity is only achieved when workers are physically in a centralised office. http://www.prlog.org/12078075-rishabh-software-to-organize-blood-donation-camp-on-valentines-day.htmlRishabh Software, a CMMI-level 3 software-development company, will be celebrating Valentine’s day in a unique way and in the true spirit of responsibility for the society. http://www.prlog.org/12043311-how-good-is-your-customer-service-just-ask-your-customer.htmlWho better to ask for insights about customer service than your own customers? http://www.prlog.org/12042534-customer-delight-its-more-than-words.htmlCustomer service is a mission critical, strategic imperative, which drives customer delight according to Mr Ian Kinsey, Managing Director of Coracall South Africa. http://www.prlog.org/12041614-bpo-outlook-positive-for-2013.htmlThe outlook for the BPO industry for fiscal 2013 remains positive according to a senior executive of Coracall, the UK headquartered Business Process Outsourcing Company. http://www.prlog.org/12036053-ita-not-just-whisky-which-is-flowing-in-south-africa.htmlWhilst South Africa is now among the top 10 importers of Scotch Whisky in the world, other sectors of the economy continue to grow at an even faster pace, albeit somewhat less flamboyantly. http://www.prlog.org/12028832-coracall-adds-business-transformation-practice-to-offerings.htmlGlobal outsourcing, BPO and Call Centre Company, Coracall today announced the formation of a Business Transformation Outsourcing Practice for its global customers. http://www.prlog.org/12028266-outsourcing-industry-grows-as-stock-markets-tumble.htmlAs stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector. http://www.prlog.org/12027252-airline-industry-outsourcing-will-continue-to-grow.htmlThe global airline industry continues to face challenges from the deepening of the European debt crisis that is wiping out the positive impacts of lower fuel prices, increasing air traffic and improved freight market. http://www.prlog.org/12024899-healthcare-outsourcing-sees-sharp-growth-in-the-philippines.htmlThe segment of the local business process outsourcing industry that serves the healthcare sector is expected to grow sharply in the Philippines over the next four years on the back of strong demand from developed countries. http://www.prlog.org/11992279-coracall-announces-multi-lingual-support-from-its-bpo-contact-centres.htmlCoracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions. http://www.prlog.org/11921500-softco-launches-cloud-service-for-business-process-outsourcers-bpo-with-abbyy.htmlSoftCo combines SoftCo Cloud with ABBYY FlexiCapture, enabling providers to offer enterprise data capture and cloud-based document management specifically for Business Process Outsourcing http://www.prlog.org/11916574-invensis-takes-security-to-whole-new-level.htmlPioneering business process outsourcing organization, Invensis Technologies, has recently received ISO/IEC 27001 certification. http://www.prlog.org/11886755-mark-zuckerbergs-sister-is-going-to-address-business-conference-on-social-media-marketing.htmlRandi Zuckerberg, Facebook’s CEO’s older sister is going to address a business conference on Social Media Marketing in Auckland http://www.prlog.org/11883554-worlds-very-first-outsourcing-summit-to-be-held-in-africa-this-summer.htmlThe world’s very first two day outsourcing summit is going to be held this June in African country Kenya. An outsourcing platform where number of BPO companies are going to get together to help world economy. http://www.prlog.org/11881303-techno-brain-bpo-ites-is-sponsoring-exhibiting-at-east-african-outsourcing-summit-2012.htmlTechno Brain BPO / ITES is the Keynote Sponsor of East African Outsourcing Summit 2012 to be held at Nairobi, Kenya from June 5 - 6, 2012 http://www.prlog.org/11865395-techno-brain-bpo-ites-expands-its-presence-in-africa-by-opening-new-office-in-uganda.htmlTechno Brain, Africa's leading IT Services company, expands its Business Process Outsourcing / IT Enabled Services division by opening a new office in Kampala, Uganda http://www.prlog.org/11881104-kaya-systems-launches-inbound-and-outbound-call-center-services.htmlThe newly launched services are aimed at providing businesses an improved offshore experience and resolving customers’ queries in a fastest way. http://www.prlog.org/11878495-kaya-systems-launch-iphone-app-development-services.htmlWith the rise of iphone apps around the globe, Kaya Systems, a BPO company, has also launched its services in application development. http://www.prlog.org/11876558-kaya-systems-launches-247-property-appraisal-quality-control-service.html24/7 Property Appraisal Quality Control service addresses both the residential as well as commercial lenders to provide them error-free appraisal reports. http://www.prlog.org/11812314-fusion-bpo-services-group-acquires-ocurrence-inc-as-part-of-its-growth-and-diversification-plans.htmlFusion BPO Services is pleased to announce acquisition of O'Currence Inc., one of the leading providers of Direct Response Marketing in US. http://www.prlog.org/11799901-nds-infoserv-announces-new-senior-vice-president-heads-us-mortgage-practice-division.htmlNDS InfoServ, a leading global technology and business process outsourcing organization, announced today the appointment of Harold Phillips, senior vice president who will head its domestic mortgage practice division. http://www.prlog.org/11789436-alsbridge-report-social-media-is-valid-new-biz-opp-for-bpo-providers-and-8-other-trends-in-bpo.html(DALLAS, Texas) February 2, 2012 – New report from #1 sourcing advisory firm, Alsbridge, Inc., shows trends in the Business Process Outsourcing BPO and Business Process as a Service (BPaaS) markets that will come to fruition in the next 24 months. http://www.prlog.org/11735866-isg-technologys-ceo-to-discuss-the-business-opportunities-in-bulgaria-at-forum.htmlMike Morrison will participate in the panel discussion, “Bulgaria’s IT and BPO companies with global reach and presence,” presenting ISG technology’s experience in of Nearshoring to Bulgaria. http://www.prlog.org/11721460-alsbridge-ceo-to-share-insights-on-disruptive-bpo-sourcing-models-at-2011-hcl-global-meet.htmlBen Trowbridge, CEO of leading advisory firm Alsbridge, Inc., today announced his participation in the 2011 HCL Global Meet. http://www.prlog.org/11682036-ceo-of-alsbridge-inc-shares-top-3-predictions-from-nasscom-summit-in-new-delhi.htmlAward-winning sourcing advisory and benchmarking firm, Alsbridge, Inc., today released a report detailing three predictions for the industry based on a recent trip to the NASSCOM BPO Strategy Summit in New Delhi. http://www.prlog.org/11658272-good-news-in-bad-times-for-middle-market-companies.htmlOpenPro Expands Back Office Service Solutions (“BOSS”) For This Previously Ignored Sector http://www.prlog.org/11649501-newton-consulting-awarded-inc-5000-pittsburgh-100-and-best-places-to-work-honors.htmlNewton Consulting, LLC, a leading provider of information technology and human resource management consulting services, has received honors in several growth and workplace awards for the second year in a row. http://www.prlog.org/11616544-hfs-research-names-its-2011-offshore-challengers.htmlCommitted to Helping Enterprises Make Complex Outsourcing and Shared Services Decisions, analyst organization HfS Research presents the 2011 Offshore Challengers http://www.prlog.org/11571755-efa-processing-lp-is-named-overall-winner-of-the-collin-60-awards-for-2011.htmlThe Collin 60, sponsored by Comerica Bank, honors businesses with the highest percentage of growth over a three-year period. EFA Processing, L.P, located in Frisco, TX was selected as the ‘Overall Winner” of this prestigious award. http://www.prlog.org/11567574-eastvantage-opent-kantoren-in-de-filippijnen.htmlMet een getalenteerde en in technologie onderlegd team biedt Eastvantage kost-efficiente oplossingen op het vlak van online marketing, software development en IT services, Web development, web design, market research. http://www.prlog.org/11553864-sourcehov-to-exhibit-document-management-and-bpo-solutions-at-61st-annual-seata-conference.htmlCompany Will Showcase Deep Expertise in Supporting State Departments of Revenue; Highlight on W-2 Fraud Detection Services http://www.prlog.org/11522741-motif-ranked-best-bpo-company-in-gujarat-india.htmlMotif India Infotech Pvt. Ltd. was awarded the prestigious ‘Best BPO/KPO Company in Gujarat, India’ award by the Gujarat Electronics & Software Industries Association (GESIA). http://www.prlog.org/11507088-globalhrstudio-launches-espresso-series-of-expert-advice-and-insights-into-hr-transformation.htmlGlobalHRstudio (www.globalhrstudio.com), an information-based online forum dedicated to HR Transformation and best practices in the international business scene, announces the official launch of its new Espresso series. http://www.prlog.org/11491401-xceed-ranks-in-the-global-outsourcing-100-for-the-year-2011.htmlXceed ranks in the annual Global Outsourcing 100® list by the International Association for Outsourcing Professionals® (IAOP®) for the third consecutive year. http://www.prlog.org/11220781-new-cost-cutting-combat-the-effect-of-the-csr-and-the-recession-seminar.htmlThe free seminar teaches directors how the EU can help their organisation reduce personnel costs by 30% to 40% http://www.prlog.org/11217394-julie-casteel-joins-trg-customer-solutions-as-executive-vp-of-business-development-and-marketing.htmlTRG Customer Solutions announced today that Julie Casteel, former Strategic Advisor to RingCube Technologies & Executive VP Global Sales and Marketing at ClientLogic/Sitel, will join the company as Executive VP of Business Development and Marketing. http://www.prlog.org/11125956-philippine-bpo-remains-positive-in-growth-expects-to-grow-25b-by-2015.htmlThe Philippines is expected to earn about $25 billion in annual revenues by 2015, hoping to maintain its position as one of the world’s top outsourcing destinations. http://www.prlog.org/10983361-metro-bank-chooses-banctec-mortgage-processing-solution.htmlBancTec, Inc. has been selected by Metro Bank—the first new UK High Street bank to launch in more than 100 years—to provide the bank with its mortgage origination system (for retail and commercial customers) as a fully outsourced service. http://www.prlog.org/10917761-horses-for-sources-hires-renowned-outsourcing-advisor-esteban-herrera-as-research-vice-president.html-Committed to Helping Enterprises Make Complex Global Outsourcing Decisions, Horses for Sources Expands its Team of Recognized Industry Analysts to Support Growth- http://www.prlog.org/10914438-horses-for-sources-welcomes-marketing-veteran-mark-reed-edwards-as-vice-president-of-marketing.html-Committed to Helping Enterprises Make Complex Global Outsourcing Decisions, Horses for Sources Expands Team of Recognized Industry Analysts to Support Growth- http://www.prlog.org/10852917-details-of-next-annual-sson-asia-week-conference.htmlLatest Annual SSON Asia Week Conference to Feature Extended Agenda, Global Sourcing Think Tank and Annual Excellence Awards Ceremony -Thought Leaders Assemble to Add Clarity to Best Practices; Attendees Gain Access to Industry’s Top Talent- http://www.prlog.org/10836453-xceed-develops-corporate-sustainability-programs.htmlThe connection between business performance and society welfare has never been so salient. http://www.prlog.org/10762976-philippine-bpo-expects-26-growth-this-year.htmlThe Philippine Business Process Outsourcing (BPO) industry is expecting a very strong performance ahead, with 26% growth this year. http://www.prlog.org/10737364-xceed-holds-its-4th-north-africa-chapter-meeting.htmlXceed, the founder and chair of the North Africa Chapter, held its fourth meeting at Sheraton Casablanca hotel in Morocco on May 27th, 2010 with key note speaker Abdelaziz Arji, CEO of Eurodefi. http://www.prlog.org/10716233-seymour-hunter-makes-move-to-bigger-premises-to-cope-with-demand-from-european-bpo-industry.htmlBERKSHIRE, ENGLAND (United Kingdom)— Technical Services at Seymour hunter Ltd., a major provider of Business Process Outsourcing (BPO) in the United Kingdom, has carved a niche in the European outsourcing industry. http://www.prlog.org/10698014-efa-processing-honored-as-leading-provider-as-featured-in-forbes-magazine.htmlEFA Processing has been selected for the second consecutive year as a Leading Provider by Goldline Research as featured in the March 2010 issue of Forbes Magazine in the category of Credit & Debt Professionals.