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By Georgia CALLS
A unique 501(c)3 non-profit committed to helping formerly incarcerated, potential entrepreneurs ease the transition back into society
By ADDASOUND Denmark A/S
Chicago, IL – June 2, 2014 (PRWEB) – ADDASOUND is pleased to announce that they will be entering the U.S. headset market with a full line of solutions to meet your call center, office, mobility and unified communication needs.
By Lloyd Ledet
Hundreds of new positions to be filled as Contact Call Center expands
By CustomerSpeak
200 new jobs by October, domestic US capacity projected to double by year-end.
By Computer Frontiers
With the WBE certification, Computer Frontiers Inc., is now placed in a distinguished category of business recognized by federal, state, and local governments, and the private sector.
By ethosiq
Opens Opportunities for Multi-channel Customer Service Solutions across Social, Agent, Web and Mobile Experiences, Positioned to Exploit Billion Dollar Market Opportunity in Small/Medium Business Segment
By F J Associates,LLC
Professional Association for Customer Engagement recognizes Jeffrey Milberg as a Certified Customer Engagement Professional.
By TheCallRep.com
Arizona's very own call center job board has dramatic increase in job postings this month
By Kampyle
Swisscom and KPN Collaborate with Leading Feedback Platform Provider to Share Telecom Industry Insight
By O'Currance, Inc.
Fusion BPO Services is pleased to announce the acquisition of O’Currance Inc., a leading provider of direct response marketing telesales services in the U.S.

All Press Releases

By Opt Teleservices
New company, Opt Teleservices will be debuting at Comptel Plus next month in Orlando at BOOTH 119. Opt provides solutions to optimize inactive toll-free numbers to end the problems of residual calls interfering with current phone offers.
By AWWU
Alaska’s largest water and wastewater company, Anchorage Water & Wastewater Utility become Alaska’s first company to install Optymyse™ Visual Communications Solutions from SJS Solutions.
By North Highland
North Highland and Sparks Grove define the new customer relationship center
By ProCom Connections
Connect Technology increases productivity by a minimum of 50%.
By Georgia CALLS
A unique 501(c)3 non-profit committed to helping formerly incarcerated, potential entrepreneurs ease the transition back into society
By ADDASOUND Denmark A/S
Chicago, IL – June 2, 2014 (PRWEB) – ADDASOUND is pleased to announce that they will be entering the U.S. headset market with a full line of solutions to meet your call center, office, mobility and unified communication needs.
By CC Headsets Ltd
Choosing the best headset solution can be somewhat confusing if not tiresome, here at CC Headsets Ltd we are trying to take those frustrations away by helping you with those important decisions.
By Peter DeHaan Publishing Inc
Call center locator site receives overhaul to better highlight leading outsourcing contact centers around the world.
By Computer Frontiers Inc.
V.P. of Computer Frontiers is a speaker and moderator at the Global Trade Forum-Doing Business in Africa
By C3 Customer Contact Channels
Legendary Utah Jazz Great, Mark Eaton, Teams up with C/3 in Drive to Provide Career Opportunities in Salt Lake City and Cash for the Foundation
By Lloyd Ledet
Hundreds of new positions to be filled as Contact Call Center expands
By CustomerSpeak
200 new jobs by October, domestic US capacity projected to double by year-end.
By Computer Frontiers
With the WBE certification, Computer Frontiers Inc., is now placed in a distinguished category of business recognized by federal, state, and local governments, and the private sector.
By ethosiq
Opens Opportunities for Multi-channel Customer Service Solutions across Social, Agent, Web and Mobile Experiences, Positioned to Exploit Billion Dollar Market Opportunity in Small/Medium Business Segment
By Sound Communications
Sound Communications, a leader in the call recording and video recording industry, is pleased to announce a newly created position and employee - Director of Public Affairs; Bobbi Brown.
By F J Associates,LLC
Professional Association for Customer Engagement recognizes Jeffrey Milberg as a Certified Customer Engagement Professional.
By BPO Voice
Mitt Romney has appeared as a preferred choice as USA President of the outsourcing industry in an opinion poll conducted by BPOVoice an online community of the outsourcing professionals. In total 341 people participated in this online poll.
By Servion
The First Six Months of the Year Have Shown Exceptional Sales Performance Results for Servion’s U.S. Enterprise Business Unit
By VoiceNation Services
VoiceNation, the industry leader in live answering and virtual receptionist services,
By TheCallRep.com
Arizona's very own call center job board has dramatic increase in job postings this month
By Web Assocaites LLC
Web Associates LLC is an international consulting and service brokerage firm specializing in nearshore solutions
By Jacob Pettit
An effective telemarketer must be trained in many areas to produce the results that businesses are looking for. Without proper training a telemarketer will more than likely not meet the necessary goals that a business sets to meet their monthly quota
By Hana Financial, Inc.
Hana Financial Inc. has named Bryan Hitchcock as National Production Manager for its growing home mortgage division. Hitchcock is responsible for overseeing and developing Hana's home mortgage call centers.
By Chris Fritcher
Anyone who has been keeping up with the latest trends in the automobile industry, has surely by now, seen or heard what a distinct advantage a BDC can be for any dealership.
By Kampyle
Swisscom and KPN Collaborate with Leading Feedback Platform Provider to Share Telecom Industry Insight
By O'Currance, Inc.
Fusion BPO Services is pleased to announce the acquisition of O’Currance Inc., a leading provider of direct response marketing telesales services in the U.S.
By ePath Learning, Inc.
ePath Learning ASAP Honored for Exceptional Innovation for Second Year
By Teri Erickson - AnswerFirst.com
AnswerFirst Communications Business Development Coordinator attended the Child Abuse Council 9th Annual Champions For Children Breakfast.
By Teri Erickson - AnswerFirst.com
AnswerFirst Communications, an international telephone answering & messaging service, plans to attend the Florida Bar Midyear Meeting.
By Teri Erickson - AnswerFirst.com
AnswerFirst Communications, an international telephone answering & messaging service, attended the Internet Technology Summit in Tampa, FL.
By Teri Erickson - AnswerFirst.com
AnswerFirst Communications applies for the Association of Teleservices International Award of Excellence.
By Teri Erickson - AnswerFirst.com
AnswerFirst Communications Business Development Coordinator attends Christmas In July Silent Auction and Taste of Tampa Bay Charity Event.
By Teri Erickson - AnswerFirst.com
AnswerFirst Communications welcomes Kevin Glenn as their new Business Development Representative.
By Motivated Incentives, LLC
The South Central Chapter of the American Teleservices Association (ATA) hosted their 2nd quarter event at Novo 1 on June 22nd. Call Center and industry executives showed their community support by participating in a food drive for GRACE.
By Motivated Incentives, LLC
The South Central Chapter of the American Teleservices Association (ATA) is hosting the 2nd annual Vendor Showcase in Grapevine, Texas. Solutions providers and vendors that cater to the contact center industry are invited to attend.
By Peter Costello, Cogito Health, Inc.
Cogito Health Announces the Introduction of the Agent Quality Monitoring Service Built on the Cogito Social Signals Platform (CSSP) Platform
By Sela Rodriguez
HireCustomercare.com, announced today that it will be joining the Cross-Post Classified Networks platform in their Call Center/Customer Service Network.
By Sound Communications
Sound Communications, Inc., an industry leader of Call Centers and Call Recording Systems, was awarded the 2010 Partner of the Year by Verint Actionable Solutions. This is the eighth consecutive year that Sound Communications has won this award.
By Customer Relationship Metrics
A series of Speech Analytics videos offering pitfalls to avoid and best practices is now available in one link. These videos help call centers focus on what is important and how implementation can be successful even with common barriers.
By Customer Relationship Metrics
Have Speech Analytics Software, yet struggling with ROI? Make your investment SAFE with practices used for more than 20 years, see now.
By Customer Relationship Metrics
You want Speech Analytics but not the headache of limited IT resources and skilled personnel. Need rapid returns and low risk? Now it's your turn. This quick video will help identify if Speech BI or Speech BI plus is right for you.
By Customer Relationship Metrics
Do you want what the best are deploying? Speech Analytics Software coupled with Post-call survey, called Speech Analytics PLUS, is for leaders in call center excellence.
By Customer Relationship Metrics
Is your Speech Analytics Software delivering Dial-to-Disconnect Analytics? With this free tutorial you can see how leading organizations may experience higher ROI for Speech Analytics programs. Can this be your best practice?
By RCCSP Professional Education Alliance
RCCSP Brings One-Week Accelerated Learning Programs to Select Cities in Texas
By Miamore Communications
Boston-based consulting firm Lori Carr & Associates announces the appointment of seasoned business veteran Ron Owen as vice president of business development.
By RCCSP Professional Education Alliance
RCCSP Professional Education Alliance and Technology Marketing Corporation (TMC) announced the launch of an information portal for contact center management training and career development.
By Jon Borillo
Magellan Solutions Outsourcing Inc., one of the Philippines' fastest-growing call centers, expands its operations with the opening of a new delivery center.
By Miss. Debarati Nath
Call center is the one stop solution for all the data processing works. They serve you 24/7 to bring the best result out. They process the data source and give their clients the data in digital formats in a cost effective and time consuming manner.
By 1-800 We Answer
1-800 We Answer has acquired Intouch Call Center and Answering Service of Baton Rouge, Louisiana. This acquisition bolsters 1-800 We Answer’s ability to provide the most reliable and affordable outsourced communications services in the Gulf Coast.
By Generation Direct
Omaha, NE – July, 2010 – The First Group SD, LLC (“TFG”), a wholly owned subsidiary of The First Group, Inc., have acquired the operations of Generation Direct, Inc., a North American provider of contact center solutions.


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