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| call recording Latest News+ XML/RSSBy Calltrunk New service to enable hiring managers to automatically link a recorded telephone interview to the database record of the prospective... By Calltrunk Calltrunk the disruptive call recording and conversation search company has beefed up its board with appointment of a new director. By Calltrunk Calltrunk announces an agreement to integrate ARGOsearch into the suite of contact center solutions provided by VSR2, the leading Cisco software company. By Enghouse Interactive Communications Portal Recognized for Innovative IVR and Speech Solutions By Enghouse Interactive Digs Deep into the Financial, Operational and Technical Facets of Cloud Delivery By ViziCall, LLC ViziCall, LLC, a leading producer of phone call applications for small businesses in North America is proud to announce the launch of MyDentistCalls, the first-of-its-kind call tracking and call recording system designed specifically for dentists. By Enghouse Interactive Receives Industry Recognition for Its Interaction Management Portfolio of Contact Center, Console, Self-Service and Quality Monitoring Products By PR Artistry Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services By Press at Accurate Always, Inc Enhanced Focus on Mitigating Call Recording System Rollout Risk, New Teaming Approach By George Rogers - Marketing Manager Rob Scott of Denwa Communications explains why so many UK businesses are buying call recording in 2012 By Veritape Ltd Veritape, market leader in PCI DSS compliant call recording software, is pleased to announce the launch of callguard.co - a vibrant new website, totally orientated towards PCI DSS compliance and call recording. By Voxsmart Patent application submitted for ground breaking mobile phone recording technology All Press ReleasesBy Calltrunk New service to enable hiring managers to automatically link a recorded telephone interview to the database record of the prospective... By OrecX OrecX, the leading provider of open source voice recording applications for Call Centers and Business VoIP Providers – and a new SugarCRM Technology Partner – will showcase its product line at this year’s SugarCon conference on April 8-11 in New... By Sound Communications Sound Communications, a leader in the call recording and video recording industry, is pleased to announce a newly created position and employee - Director of Public Affairs; Bobbi Brown. By Calltrunk Calltrunk the disruptive call recording and conversation search company has beefed up its board with appointment of a new director. By OrecX OrecX Joins SugarCRM Partner Program and is Now Listed on SugarExchange By Calltrunk Calltrunk announces an agreement to integrate ARGOsearch into the suite of contact center solutions provided by VSR2, the leading Cisco software company. By OrecX OrecX Oreka MR mobile call recording software automatically captures inbound and outbound mobile calls for businesses in order to maintain compliance, and measure quality of service. By Denwa Communications Rob Scott, Director at Denwa Communications explains some VoIP technology basics omitting the jargon and the sales pitch. By Enghouse Interactive Communications Portal Recognized for Innovative IVR and Speech Solutions By orecx OrecX open source call recording software is being used the world over By OrecX OrecX, e-Contact and FreeSWITCH Announce New FreeSwitch Open-Source Recording Interface By Enghouse Interactive Digs Deep into the Financial, Operational and Technical Facets of Cloud Delivery By OrecX OrecX Announces Call Recording Support for Metaswitch Lawful Intercept (CALEA) OrecX to Announce Highly Affordable, Platform-Independent Mobile Call Recording Software at AstriCon By OrecX OrecX announces and demos new mobile call recording software at AstriCon 2012 By ViziCall, LLC ViziCall, LLC, a leading producer of phone call applications for small businesses in North America is proud to announce the launch of MyDentistCalls, the first-of-its-kind call tracking and call recording system designed specifically for dentists. By Calltracks Limited UK based Calltracks Limited have pioneered the call tracking industry since 2004, offering unique and effective business solutions to track phone calls and gauge marketing effectiveness. By Monet Software Inc. Unified workforce optimization suite makes it easier for call centers to optimize agent performance, increase productivity and improve service levels and customer satisfaction. By OrecX OrecX has successfully lab and customer tested its recording platform on the ShoreTel IP-PBX version 1.4-784 By Enghouse Interactive Receives Industry Recognition for Its Interaction Management Portfolio of Contact Center, Console, Self-Service and Quality Monitoring Products By PR Artistry Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services By Enghouse Interactive Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX By Press at Accurate Always, Inc Enhanced Focus on Mitigating Call Recording System Rollout Risk, New Teaming Approach By George Rogers - Marketing Manager Rob Scott of Denwa Communications explains why so many UK businesses are buying call recording in 2012 By Cheryl Renton National customer survey conducted by eVoice® shows that 44% of respondents wear five or more hats for their organization. By Enghouse Interactive Enghouse Interactive Explains State of Customer Interactions in U.S. Business in First Customer Interaction Index By Sharon Harry Carlo's Bakery, Home of "Cake Boss" chooses OfficeWatch Telemanagement to help their growing business track phone calls and increase customer service. By Enghouse Interactive CosmoCall Universe, Syntellect CIM, CallRex Quality Management Suite, Intuition Enterprise honored for software excellence By Enghouse Interactive CallRex Workforce Management Delivers Key Features Essential to Businesses By Enghouse Interactive CallRex 4.2 adds expanded Microsoft Lync integration, RT Audio codec support, and simplified deployment process. By TriVium Systems TriVium Systems, announces the successful implementation and roll-out of its SonicView Call Recording solution at Freedom Health, the nation’s largest health insurer. SonicView will help Freedom achieve Quality Assurance, Compliance Monitoring By Sharon Harry Metropolis Technologies, Inc., a premier telemanagement solution provider, is pleased to announce Edward T. Burke & Associates’ (ETB&A) decision to utilize AgentWatch to improve their office’s compliance with stringent federal call regulations. By The Marketing Fish Ever wonder how many calls came in off your marketing campaign? Ever wonder what those calls looked like? Wouldn't it be nice to know ow many were good, bad, or needed work? Now you can with a new platform called CallGrader. By Veritape Ltd Technology partners Veritape and ExoIS showcase CallGuard and PeepSafe™ at the PCI SSC North American Community Meeting in Scottsdale, Arizona By Mediahawk Mediahawk, a call tracking and recording provider has launched on demand outbound call recording. By speech technology Radio Tuner STC-Н456 makes it possible to work with 8 channels of FM or AM band at the same time, allowing recording radio stations. By speech technology 8-channel miniature network device for recording audio from microphones and phone lines. Access to information is performed via TCP/IP network using web-browser. By speech technology Smart Logger records voice conversations from analog and digital telephone lines and other sources and gives instant and comfortable access to recorded data. By Trivium Systems TriVium Systems today announced that it is joining HP AllianceONE partner program. TriVium Systems provides call recording and reporting software that work in conjunction with HP telephone systems to deliver converged communication solutions. By Veritape Ltd Veritape, market leader in PCI DSS compliant call recording software, is pleased to announce the launch of callguard.co - a vibrant new website, totally orientated towards PCI DSS compliance and call recording. By ContactPoint ContactPoint’s Affiliation with ARA Opens Door for Call Recording, Sales and Customer Service Training By Voxsmart Patent application submitted for ground breaking mobile phone recording technology By Veritape Ltd Veritape and Ground Labs are pleased to announce a partnership which will improve PCI DSS compliance for call centre customers by keeping contact centres secure and reducing fraud. By Veritape Ltd CallGuard brings PCI DSS compliance solutions to North American call centres through new Veritape and Novo Technologies joint partnership. By Voxsmart Ltd Paul Manyweathers will help Voxsmart to focus on mobile applications that increase security and ensure legal compliance and protection for all mobile users By Veritape Ltd CallGuard’s secure voice transaction technology gives a confidence boost to companies taking payments by telephone. By Rachel Sauerbrey dvsAnalytics, a leading provider of call recording and contact center analytics, today announced its Encore™ Technology Suite 2.3.0 is now validated with the latest unified communications (UC) system from ShoreTel. By Sound Communications Sound Communications, Inc., an industry leader of Call Centers and Call Recording Systems, was awarded the 2010 Partner of the Year by Verint Actionable Solutions. This is the eighth consecutive year that Sound Communications has won this award. By Taj McClymont Metropolis Technologies, a leading manufacturer of telemanagement software, today announced the release of its AgentWatch call center management software for Avaya IP Office PBXs. By CyberTech UK Workforce Management Partner Enhances CyberTech’s Comprehensive Voice/Data Recording Solutions Suite By CyberTech UK Continued sales growth makes CyberTech the voice recording company to watch in 2011 | ||||||||||||||||||||||
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