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| callcopy News+ XML/RSSBy Fast Market Research Recently published research from Ovum, "Decision Matrix: selecting a speech analytics vendor", is now available at Fast Market Research By CallCopy, Inc. Enhanced Contact Center Solution Suite Features Browser-Based Interface, Enhanced Reporting, Agent Coaching Portal, Speech Analytics and Performance Management Support, and Added Integration Options By CallCopy, Inc. “Contact Center QA Guide" provides contact centers with a “cookbook” for building a strong, effective and well-received QA program By CallCopy CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, today announced that it has signed a reseller distribution agreement with Pluto Networks. By CallCopy, Inc. Call recording solution helps Medicare marketers meet federal regulations By CallCopy, Inc. CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, today named Syntellect as its “2008 Distributor of the Year.” CallCopy Ranks First in Overall Vendor Satisfaction in DMG's 2008-2009 QM/Liability Recording Report By CallCopy, Inc. CallCopy has received the highest Overall Vendor Satisfaction rating in a recent survey conducted by industry analyst DMG Consulting (DMG). By CallCopy, Inc. Success driven by record number of new customers and expanded channel program By CallCopy, Inc. Leading Avaya BusinessPartner to distribute CallCopy’s suite of contact center solutions By CallCopy, Inc. CallCopy finishes first for annual award based upon input from company employees By CallCopy, Inc. New tiered levels of reseller agreements make it profitable for any reseller of any size to offer CallCopy to their customers By CallCopy Non-profit education travel organization uses call recording and screen capture solutions to improve agent training and development By CallCopy, Inc. CallCopy makes it easier to capture, search and analyze voice recordings and screen captures By CallCopy Leading contact center solutions provider releases call recording application for small businesses looking to improve customer service and productivity By CallCopy, Inc. Company’s cc: Discover recognized as Best Recording and Quality Monitoring Solution in the Americas Region By CallCopy, Inc. CRMXchange Webinar to include representatives from industry leading call recording and quality monitoring solution providers | ||||||||||||||||||||||
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