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Contact Center Solution Remove


September 2014
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contact center solution Press Releases

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By Microsoft
New partnership supports 3CLogic’s strategic initiative to offer complementary, best-in-class, cloud-based contact center solutions to enhance the core business needs of the customer

By Vocalcom
AW Rostamani were looking for a Contact Center Software Solution that provided full multimedia functions with a Single Interface for all its agents, to Accelerate Business Growth.

By Acqueon Technologies Inc.
An international restaurant chain implements Acqueon’s AiQ contact center solution to improve customer service.

By eGain Communications Corp
Pioneering solution integrates best-of-breed eService with Cisco’s leading contact center platform for medium-sized businesses

By eGain Communications Corp.
Company recognized for delivering innovative solutions for second year in a row

By eGain Communications Corp.
Knowledge management pioneer is recognized for trendsetting innovations

By Richa Mahajan
AVISSOL offers Predictive Dialer solutions for call centers, that does not require too much of hardware and easily expandable to meet the growing needs.

By Sytel Limited
Sytel Limited is launching an initiative, with immediate effect, to protect call centre operations from falling foul of Ofcom’s new proposals to increase fines for non-compliance with its outbound dialling rules to £2million.

By eGain Communications
eGain Communications (OTCBB: EGAN.OB), Cystelcom Sistemas and Verint will come together to present their latest Contact Centre and Customer Service offerings at Cisco Expo 2008 in Madrid on 1 – 2 April (Stand 7).

By OnviSource
OnviCenter 6 offers a highly affordable and fully integrated suite of Workforce Optimization tools, supported by unique Agent Desktop Unification and Automation software, virtualized for today’s distributed workforce.

By eGain Communications Corp.
Software Magazine ranks eGain as one of the world's 500 largest software companies

By eGain Communications
eGain Service™ 7.6 released in five new languages with “out of the box” local language user interfaces

By eGain Communications
eGain’s Best Practice Assessment Study™ (eGain BPAS™) provides a 360-degree assessment and an actionable roadmap to customer service excellence and operational efficiencies

By eGain Communications
Leading cellular network operator in South Africa selects eGain software for email and call centre knowledge management

By eGain Communications Corp.
eGain receives #1 rating in “strategy” and top scores in “customer service” product capabilities, “architecture and platform,” “product strategy,” “corporate strategy,” and “customer base” in report on CSM



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