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April 2024
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12989362
By ApexCX
ApexCX is a comprehensive, full life-cycle CX support services company, making B2C businesses stand above competition with decades of experience, latest tech, and human-centered CX.
By Radish Systems
Omnichannel Solution Adds Visually Enhanced AI Interactions to Phone Calls
By 10 Plus Brand Inc
The merger of these two exceptional firms creates a new CX consulting leader. The merged firm will continue to offer highly specialized boutique services in CX consulting, managed services, and outsourcing advisory.
By Consilium Software Inc.
Consilium Software, a world-leading provider of customer engagement solutions, today announced the release of a newer version of its globally acclaimed next-generation video collaboration platform, UniVCX™.
By Consilium Software Inc.
New version of Consilium UniCampaign strengthens Genesys Cloud CX Dialer, adding voice and digital outbound contact strategies, automation, and advanced list and campaign management
By Consilium Software Inc.
CEP accelerates the next phase of digital transformation for organizations using Cisco, Genesys, and Amazon Connect
By Behavioral Signal Technologies, Inc.
ddCom Systems to leverage Behavioral Signals' Emotion AI Solution, AI-Mediated Conversations for Contact Centers
12923210
By Evolve IP
Leading Unified Communications company, Evolve IP, creates a Microsoft Teams Integration to Enhance the Work Anywhere™ Experience

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