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Contact Centre Solutions Press Releases

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By PR Artistry
Intelecom UK Ltd, the provider of cloud contact management solutions, has announced the appointment of Mark Edgeworth as UK Sales Director.
By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has added enhanced social media handling capabilities to Connect, its flexible, multichannel cloud contact centre solution.
By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has formed a new partnership with social media dialogue, content and management company SocialCee AS.
By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.
By PR Artistry
(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.
By PR Artistry
Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool
By PR Artistry
Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.
By PR Artistry
Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

All Press Releases

By PR Artistry
Full Range of Contact Centre Innovations Spotlighted at Customer Contact Expo 30 September – 1 October, London, Olympia, Stand C10
By PR Artistry
Intelecom Connect solution helps fm24 meets Service Level Agreements (SLAs) for call handling and deliver highly personalised customer service
By PR Artistry
Intelecom UK Ltd, a provider of multi-channel cloud-based contact centre solutions, today announced a 122% increase in license revenue for Intelecom Connect during the year ending January 2014.
By North Star Direct
Most of the call centre service in UK provides both inbound as well as outbound call handling customer service.
By PR Artistry
New features increase accessibility and mobility for proactive management
By PR Artistry
Intelecom UK Ltd, the provider of cloud contact management solutions, has announced the appointment of Mark Edgeworth as UK Sales Director.
By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has added enhanced social media handling capabilities to Connect, its flexible, multichannel cloud contact centre solution.
By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has formed a new partnership with social media dialogue, content and management company SocialCee AS.
By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has announced the appointment of David Whitgift as UK Operations Director.
By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.
By PR Artistry
(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.
By PR Artistry
Intelecom responds to customer demand with two major enhancements that give agents faster and greater control in a contact centre environment
By PR Artistry
Cloud-based contact centre spans three countries and supports the company’s busy ground handling department
By PR Artistry
Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool
By PR Artistry
Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.
By PR Artistry
Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.
By PR Artistry
Known for their cloud based contact centre solutions to improve customer service and lower costs


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