Contact Centre Solutions Latest News

Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.

(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.

Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool

Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.

Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

Known for their cloud based contact centre solutions to improve customer service and lower costs

Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.

(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.

Intelecom responds to customer demand with two major enhancements that give agents faster and greater control in a contact centre environment

Cloud-based contact centre spans three countries and supports the company’s busy ground handling department

Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool

Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.

Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

Known for their cloud based contact centre solutions to improve customer service and lower costs