Click to Share
 
 
  1. Latest News
  2. Submit Press Release
  1. PR Home
  2. Latest News
  3. Feeds
  4. Alerts
  5. Submit Free Press Release
  6. Journalist Account
  7. PRNewswire Distribution
Filter News
Show All Results
News By Country
News By Tag
Contact Centres Remove


October 2014
Sa Fr Th We Tu Mo Su
25 24 23 22 21 20 19

contact centres Press Releases

  + XML/RSS  



By Damovo
82 Percent of consumers say dealing with contact centres is an unnecessary stress

By Infinity CCS Ltd
Teleperformance UK wins Infinity CCS’s Contact Centre QA competition for innovative social media solution

By Ventrica
for its UGG Australia brand for out-of-hours and overflow enquiries

By Soho66
Soho66 launches Quvu for contact centres. In a joint partnership with Irish company Goldfish.ie, UK-based Soho66 have launched Quvu (pronounced queue-view), a cloud-based contact centre system that users can manage from their browser.

By Ventrica
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by transport watchdog, Passenger Focus to manage enquiries from rail passengers.

By Coracall
Coracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions.

By Ventrica
Outsourced contact centre Ventrica is launching an annual subscription service aimed at smaller companies so they can make consistent and regular customer contact with prospects and existing customers without the usual upfront costs

By Ventrica
Outsourced contact centre, Ventrica was recently visited by local Conservative MP for Southend and Rochford, James Duddridge who was impressed by the company’s operation and growth in the current economic climate.

By Netcall
Automatic call distributor solution ContactCentre59R1 delivers email capability as part of its product development rollout.

By Michael Gamble
With ever increasing demands on the public sector to increase efficiency, while maintaining high standards of customer service, Capita’s National Channel Shift in the Public Sector Conference focuses on the challenges and benefits of moving...

All Press Releases

By Capita Conferences
Transforming Contact Centres in the Public Sector Friday 28th November 2014 – Central London Chaired by Susan Attard, Deputy Town Clerk, City of London Corporation About the conference: With customer expectations rising and reduced budgets, contact...

By Damovo
82 Percent of consumers say dealing with contact centres is an unnecessary stress

By Infinity CCS Ltd
Teleperformance UK wins Infinity CCS’s Contact Centre QA competition for innovative social media solution

By Ventrica
for its UGG Australia brand for out-of-hours and overflow enquiries

By Quvu
Quvu: The New Contact Centre Management Tool Quvu is an exciting new tool for contact centre managers.

By Soho66
Soho66 launches Quvu for contact centres. In a joint partnership with Irish company Goldfish.ie, UK-based Soho66 have launched Quvu (pronounced queue-view), a cloud-based contact centre system that users can manage from their browser.

By Ventrica
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by transport watchdog, Passenger Focus to manage enquiries from rail passengers.

By Ventrica
Southend, UK, 24th April 2013 - Outsourced contact centre Ventrica which provides niche, high quality customer contact services, has been treated to free health screening for its advisors that take care of customer enquiries on behalf of client,...

By Customer Management Exchange Network/IQPC Exchange
Balancing the delivery of a multi-channel customer experience strategy and meeting the needs of shareholders is becoming increasingly difficult in today’s volatile economy, yet is a necessity for any business that wants to stay ahead in this...

By Ventrica
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has chosen to deploy Salesforce.com so it can enhance its offering of outsourced web-chat, social media and e-mail marketing services.

By Coracall
Coracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions.

By Coracall
Assured Capital Holdings Group of companies today announced the formation of a new group company specifically focused toward global Contact Centre services. The new company will be called Coracall.

By Servion Global Solutions
Servion Global Solutions announces appointment of Abhijit Banerjee as the new vice president and head of business operations for the Asia-Pacific region.

By Ventrica
Outsourced contact centre Ventrica is launching an annual subscription service aimed at smaller companies so they can make consistent and regular customer contact with prospects and existing customers without the usual upfront costs

By Ventrica
Outsourced contact centre, Ventrica was recently visited by local Conservative MP for Southend and Rochford, James Duddridge who was impressed by the company’s operation and growth in the current economic climate.

By Netcall
Automatic call distributor solution ContactCentre59R1 delivers email capability as part of its product development rollout.

By Michael Gamble
With ever increasing demands on the public sector to increase efficiency, while maintaining high standards of customer service, Capita’s National Channel Shift in the Public Sector Conference focuses on the challenges and benefits of moving...

By Zak Evans
Aastra, a leading company at the forefront of the enterprise communication market, received the Frost & Sullivan 2009 EMEA Inbound Contact Routing Systems Market Growth Strategy Leadership.

By Fi Haywood
Www.itsacareerthing.com launches their innovative telephone / remote assessment and interviewing platform into the contact centre market.

By Bob Little
Customer and change management company Customer Consulting Ltd (CCL) has celebrated its tenth anniversary by entertaining its clients and consultants at an event at the Royal Institute of British Architects in London.

By IQPC Australia
Contact centres are key instruments in the information delivery units for government organisations. In the current environment, contact centre professionals have to tackle large call volumes with callers expressing high levels of stress.

By Bob Little
UK-based customer and change management company Customer Consulting Ltd (CCL) estimates that some 40 per cent of all calls to contact centres, especially those in the financial services sector, are the result of failure demand.

By OneWeek Media Limited
Moving customer services online seems like a no brainer. Letting customers communicate with you via the web as an additional channel is now a ‘must have’! But where do you start?

By Michael Johnson
Leading travel add-ons company HolidayExtras.com is delighted to have been awarded the Silver Medal for Best Contact Centre (under 250 seats) by ContactCenterWorld.com.

By Accord Partnership
Free seminar to discover the tactical, 'quick win' initiatives to improve service delivery in customer service operations. Sessions by Capita, Merchants, Accord and Premier Business Audio.

By Bob Little
A large financial services organisation is looking to save some £3m in the first year, thanks to advice from the specialist customer and change management company Customer Consulting Ltd (CCL).

By New Opportunities (Europe) PLC
New Opportunities opens a new office in Coventry, officially open for business on the 22nd October 2007.

By Matrix
Worldwide survey by Genesys Telecommunications Laboratories, I revealed that customer service is a critical driver of profitability and satisfaction. UAE leads in Middle East Contact Centre growth at 16.3%.



Page:
  • 1

Page updated every 10 minutes


  1. SiteMap
  2. Contact PRLog
  3. Privacy Policy
  4. Terms of Service
  5. Copyright Notice
  6. About
  7. Advertise
Like PRLog?
9K2K1K
Click to Share