CTI News

The Muscat-based bank Heightens Customer Service Standards with Altitude Software

Smart Link named Best Large Outsourcing Service Provider, Best Recruitment Program and Best Market Pioneer in KSA Altitude Software user honoured with key distinctions at Middle East Call Centre 2011 Awards

Next-generation IP Contact Centre Solutions on Display at Dubai Middle East Contact Centre 2011 (MECC) Exhibition and Conference

Consilium launches innovative, new game-changing products for contact centers that significantly reduce the cost and complexity of implementing social media strategies and CRM integration

Altitude Software user in Saudi Arabia honoured with a “Customer Service Excellence” Award at Altitude MENA Forum 2010. National Water Company rolls out Altitude uCI for world-class customer service in the Kingdom

Advanced contact centre solution supports Air Miles in enhancing service levels and increasing efficiencies

CTi announced the award of a blanket purchase agreement contract with the Department of the Treasury, Internal Revenue Service Tax Exempt and Government Entities education and outreach offices.

CTi's NextGen PMO helps organizations manage projects in an efficient and cost effective way.

Art Gonzalez joins CTi as a Senior Advisor to focus on the company's strategic efforts to implement its business goals.

Drishti announced its new advanced contact center supervision and monitoring tool - a leap ahead in managing the productivity of call centers.

Gaytes Information Systems Private Ltd is providing telecom products, Call Accounting, Voice Mail, Call Center Solutions, Predictive Dialer, Progressive Dialer, Auto Dialer, Preview Dialer, Voice Loggers and other CTI Solutions.

Consolidated Technologies, Inc. and CTI Group (Holdings), Inc. forge new partnership to offer a high quality call recording solution for businesses that need to comply with industry legislation, liability, dispute resolution, and quality monitoring.

CTI Group (Holdings) Inc. (OTCBB:CTIG), announces today that Cisco IVT certification has now been achieved for CTI Group’s SmartRecord® application.

Spector 360 Customers Go On the Record with Impressive Productivity Gains

ZiPCOM announced today, the internet Synchronous Communication Controller (ZiSCC) PCI cards, which supports multi-protocols of HDLC/SDLC, Mono-sync, Bi-sync, and Raw modes with optional 1/ 2/ 4 ports’ RS232/RS422/RS449/X.21/V.35 synchronous serial

Next-generation IP Contact Centre Solutions on Display at Dubai CCW 2008. Expanding Client Base and Strong partnerships Fuel Altitude Software Growth and Profitability in MENA.

Pioneering in-store payment card changes the way consumers pay in the GCC with help of Altitude Software

2008 Computex Taipei is coming up on 6/3~6/7. We thank you very much for your business in the past, and cordially invite you to attend our exhibition. Date: during 6/3~6/7 Place: booth Num. A240, the first floor of TWTC Hall1

2008 Computex Taipei is heading into its 27th year to consolidate its standing as the world's second largest IT show and highlight Taiwan's position as the leading IT supplier to the world. It is coming up on 6/3~6/7.

The Manama-based outsourcing company showcased with Altitude Software the business possibilities enabled by world-class contact centre solutions during MEFTEC 2008

ZiPCOM Skype series products have won Skype Certification. Skype certification adds huge values to ZiPCOM’s Skype series products, which are already very popular with world-wide large/middle/small enterprises.

Well-known international accounting firms use SkyPBX for Skype services to cut down their high telephony bills!

CTI’s impressive growth rate of 20-60% a year since 1997 helped land the company on the newly created Inc. 5000

CTI software for Panasonic PBX. Get even more out of your PBX with Rander!

CTI welcomes Mr. Aravind Rajamanickam, Software Engineer, to its development team.

The ECHO digital recording solution has received an additional Avaya DeveloperConnection Compliant Award for compliance with Avaya Inc’s Communication Manager and AES.