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customer engagement Press Releases

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By NETV Networks Limited
As Live Mobile TV and the Video on Demand technology continues to evolve at pace, UK start-up NETV Network makes it easy for all broadcasters, media owners and brands to ‘go mobile’.

By Vocalcom
AW Rostamani were looking for a Contact Center Software Solution that provided full multimedia functions with a Single Interface for all its agents, to Accelerate Business Growth.

By Techsailor
Integrated business framework to deliver 25 end-to-end social use cases

By Vocalcom
Vocalcom's Cloud Edition offering demonstrates Vocalcom's visionary and early-to-market approach for the next generation of cloud architecture.

By NobelBiz
SAN DIEGO, Calif. May 29, 2014—Gordon Krass, President and Chief Operating Officer of NobelBiz, Inc., today announced that NobelBiz has launched a revamped and reenergized website to improve customers’ overall experience.

By Vocalcom
Companies aim to increase technology solution call center products and enhance customer service

By Vocalcom
The Top Call Center Software Provider of 2014, Ranked by New Frontier Group.

By Golden Gate BPO Solutions, LLC
Golden Gate BPO Solutions Continues to Grow its Global Footprint and Capabilities With a New Multi-Channel Contact Center in Hermosillo, Mexico Weston, Florida, April 2, 2014 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of...

By Loyalty Factor, LLC
Dianne Durkin of Loyalty Factor is pleased to release her current schedule for speaking engagements in 2014.

By Provenir
Provenir today announced that its VP of Marketing, Jeff Nicholson, and European Managing Director, Neil Skilling, Ph.D., will take part in a special three-part webinar series hosted by DMA UK for its members.

By Forward Search ApS
Forward Search for Sitecore 2.8 will deliver even more advanced search than previous, including seamless integration with Sitecore version 7 Customer Engagement Platform.

By SimplyCast
SimplyCast has signed Blaikies Dodge Chrysler Ltd. to power the automotive dealership's automotive marketing and customer engagement.

By Hypatia Research Group
Customer-propelled Social Interactions Blur Lines Among Interaction Channels

By Hypatia Research Group
Industry analyst and market research firm Hypatia Research Group announces a webinar scheduled for Thursday August 22, 2013 entitled “Social Analytics & Intelligence: Getting to Actionable Insights” hosted by IBM.

By ethosiq
Opens Opportunities for Multi-channel Customer Service Solutions across Social, Agent, Web and Mobile Experiences, Positioned to Exploit Billion Dollar Market Opportunity in Small/Medium Business Segment

By SEiiAN Rewards
SEiiAN Rewards launches a new cloud-based loyalty program software, mplifyr (‘amplifier’), allowing businesses to create their own customized incentive program to rival large loyalty programs, but at a fraction of the...

By The Lean BA, Inc.
The Lean BA announces a new series of educational workshops for large global companies that accelerate change by building competency and professional growth in customer engagement, collaboration, business needs assessment and stakeholder management.

By TSG Global, Inc.
Developed for the Enterprise, SMB and Hosted Service Provider, the two new applications provide a turn-key solution for Customer Interactions that significantly improve customer engagement at a fraction of the cost.

By Performancepoint, LLC
Performancepoint,LLC. is pleased to announce that Everick (Rick) Gross has joined the team as Managing Director of the Washington DC region.

By Performancepoint, LLC
Performancepoint LLC is please to announce that Trey Browder has joined the company as Managing Director of the Mid-South Region.

All Press Releases

By NETV Networks Limited
As Live Mobile TV and the Video on Demand technology continues to evolve at pace, UK start-up NETV Network makes it easy for all broadcasters, media owners and brands to ‘go mobile’.

By Vocalcom
AW Rostamani were looking for a Contact Center Software Solution that provided full multimedia functions with a Single Interface for all its agents, to Accelerate Business Growth.

By Techsailor
Integrated business framework to deliver 25 end-to-end social use cases

By Vocalcom
Vocalcom's Cloud Edition offering demonstrates Vocalcom's visionary and early-to-market approach for the next generation of cloud architecture.

By NobelBiz
SAN DIEGO, Calif. May 29, 2014—Gordon Krass, President and Chief Operating Officer of NobelBiz, Inc., today announced that NobelBiz has launched a revamped and reenergized website to improve customers’ overall experience.

By Vocalcom
Companies aim to increase technology solution call center products and enhance customer service

By Vocalcom
The Top Call Center Software Provider of 2014, Ranked by New Frontier Group.

By eGain
eGain customer engagement hub will unify interactions and knowledge in line with provider’s strategy to deliver converged services

By Golden Gate BPO Solutions, LLC
Golden Gate BPO Solutions Continues to Grow its Global Footprint and Capabilities With a New Multi-Channel Contact Center in Hermosillo, Mexico Weston, Florida, April 2, 2014 – Golden Gate BPO Solutions (“Golden Gate BPO”), a global provider of...

By Loyalty Factor, LLC
Dianne Durkin of Loyalty Factor is pleased to release her current schedule for speaking engagements in 2014.

By Provenir
Provenir today announced that its VP of Marketing, Jeff Nicholson, and European Managing Director, Neil Skilling, Ph.D., will take part in a special three-part webinar series hosted by DMA UK for its members.

By Forward Search ApS
Forward Search for Sitecore 2.8 will deliver even more advanced search than previous, including seamless integration with Sitecore version 7 Customer Engagement Platform.

By SimplyCast
SimplyCast has signed Blaikies Dodge Chrysler Ltd. to power the automotive dealership's automotive marketing and customer engagement.

By Hypatia Research Group
Customer-propelled Social Interactions Blur Lines Among Interaction Channels

By ClearView™
Focus Services, a privately owned call center service provider specializing in multi-product telesales and customer relationship management will implement the use of ClearView™ Dashboard to accelerate the meeting of their business objectives.

By Hypatia Research Group
Industry analyst and market research firm Hypatia Research Group announces a webinar scheduled for Thursday August 22, 2013 entitled “Social Analytics & Intelligence: Getting to Actionable Insights” hosted by IBM.

By Reevoo Ltd
Reevoo and IBM help The Jewellery Channel strike gold by analyzing customer reviews to detect actionable nuggets of genuine consumer sentiment

By ethosiq
Opens Opportunities for Multi-channel Customer Service Solutions across Social, Agent, Web and Mobile Experiences, Positioned to Exploit Billion Dollar Market Opportunity in Small/Medium Business Segment

By Xavier Solutions, Inc.
Instant at the point of experience customer surveys now attainable

By mkonnekt
The Saffron Housefine dining Indian restaurant in Addison announces launch of their mobile site to enable their customers to view their menu and as a customer engagement tool that enables their customers provide feedback in realtime

By SEiiAN Rewards
SEiiAN Rewards launches a new cloud-based loyalty program software, mplifyr (‘amplifier’), allowing businesses to create their own customized incentive program to rival large loyalty programs, but at a fraction of the...

By The Lean BA, Inc.
The Lean BA announces a new series of educational workshops for large global companies that accelerate change by building competency and professional growth in customer engagement, collaboration, business needs assessment and stakeholder management.

By Knexus
The latest version of Content Hub includes a shift from a single Hub deployment option to allowing an unlimited number of Content Hubs.

By TSG Global, Inc.
Developed for the Enterprise, SMB and Hosted Service Provider, the two new applications provide a turn-key solution for Customer Interactions that significantly improve customer engagement at a fraction of the cost.

By Webmaster Studio
If you haven’t included social media into your business scheme, you’re falling behind the curve. Nearly three-quarters of small businesses have adopted some form of social media in an effort to get their name out in front of the public eye.

By Performancepoint, LLC
Performancepoint,LLC. is pleased to announce that Everick (Rick) Gross has joined the team as Managing Director of the Washington DC region.

By Performancepoint, LLC
Performancepoint LLC is please to announce that Trey Browder has joined the company as Managing Director of the Mid-South Region.

By Knexus
The latest version feature enhanced analytics to provide marketers with more solid insights into customer behavior

By Knexus
The latest version contains multiple analytics upgrades to allow marketers and internal learning and communication professionals to accurately base their optimization decisions on robust data.

By Knexus
The new ‘Dakar’ version contains multiple customer-facing UI upgrades; a complete redesign of the Engagement Console; and several time-saving features including the ability to quickly create multiple landing pages.

By Deltecs InfoTech Pvt. Ltd.
Drona Mobile is a fastest growing enterprise mobility solution preferred by India's leading enterprise users. This article highlights how Drona Mobile has been shortlisted for Best Implementation of 2012 Awards organized by PCQuest.

By Team Deltecs
The new DRONA Mobile website www.dronamobile.com is based on responsive design principles so it works and displays perfectly on PCs, smartphones and tablets.

By Netcall
Automatic call distributor solution ContactCentre59R1 delivers email capability as part of its product development rollout.

By Hypatia Research
BOSTON, MA – Industry analyst and primary market research firm Hypatia Research & Advisory has announced availability of two new primary research studies.

By JDA Software
Solution to Help Retailers Profitably Address Omni-Channel Commerce and Supply Chain Optimisation in Real Time

By Jan Blann
Online behavioural analysis techniques developed by CreatorMail have achieved industry leading customer engagement activity levels - exceeding 42% - for its high street brand customers.

By Jan Blann
CreatorMail collected an impressive Gold, four Silver and a Bronze at this year’s digital marketing industry DMA Awards held at Old Billingsgate, London, on December 7th.

By Customer Insight Group, Inc.
Sallie Burnett, President of Customer Insight Group recently announced the addition of SourceGas to its growing client roster.

By Customer Insight Group, Inc.
Customer Insight Group recently announced the addition of Branson Tourism Center to its growing client roster.

By Digital Uplift
There are some very simple things you can do to drive more traffic to your website. This is a practical, hands on list you can put to use straight away.

By Digital Uplift
So how do you go about cutting through the vast cacophony of digital marketing and stand out from your competitors, engaging more customers online?

By Zapp Communications
Consumer Behavioural Values Start-up Targets Lifestyle Directory Users with Smart Customer Profiling Tool and Enticing Launch Offer

By Customer Insight Group, Inc.
Sallie Burnett, President of Customer Insight Group, presented a top-level lecture on CRM best practices to graduate students at the CU Denver Business School.

By Customer Insight Group, Inc.
Customer Insight Group, a leading strategic marketing consulting firm adds Swiss Colony to its client roster.

By Techno Brain Media
Techno Brain announced today that it has been listed as Top 10 Company in a survey conducted on Top 100 Mid-Sized Companies in Tanzania

By Feedback Ferret
Powerful contextual analysis engine will help analyse customer feedback comments. Innovative use of QR codes and SMS at Formula One British Grand Prix.

By VIP Innovations, LLC
In the latest in her series of business webinars, consultant Eva Jenkins and her guest speaker, Dr. Amy Baylor, will explore the critical role user experience plays in helping companies engage and create loyal customers for long-term profitability.

By Kampyle
Kampyle, the leading Feedback Solution provider, announced today its partnership with ClickTale, the industry leader in Customer Experience Analytics, enabling joint customers to make smarter business decisions based on unparalleled insights.

By Kimberley Shadbolt
Online conversions and engagement specialist Leadcall, has unveiled a unique solution that let’s online visitors watch for themselves as they are connected to live help and assistance using the ultimate conversion tool, the telephone.

By Guestcentric
Taking advantage of its growing online community Hotel Rocha Apartamentos places its bet on a new Social Media Management System that escalates customer engagement into a new level



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