Customer Experience Press Releases

New GenAI solutions deliver targeted use cases that transform aftermarket business for industrial, automotive and heavy-duty manufacturers and distributors

ApexCX is a comprehensive, full life-cycle CX support services company, making B2C businesses stand above competition with decades of experience, latest tech, and human-centered CX.

Partner Program launched by veteran customer experience executive promises support for new hires.

PhaseZero, a digital transformation and unified customer experience platform technology leader, announced today new generative AI solutions that improve everyday efficiency.

Combining business rules and machine learning to deliver agile solutions for financial services and insurance firms in Japan

The Customer Agility Framework™ from Insight to Outcome, through the Customer (user), Business and Technical North Star's.

Conexio, a leading Customer Experience Management agency that works with top-tier global brands, today announces its participation in the upcoming Collision conference.

The merger of these two exceptional firms creates a new CX consulting leader. The merged firm will continue to offer highly specialized boutique services in CX consulting, managed services, and outsourcing advisory.

PhaseZero, a B2B and B2C digital commerce software provider for manufacturers, is excited to announce they've extended their relationship with Dana, a global leader in drivetrain and e-Propulsion systems.

Using CxCommerce™, Quala, the Tank Pros, will deliver a superior, best-in-class digital e-Commerce experience to its customers

In the 12th year since its conception, the Customer Engagement Summit welcomes world-class brands to discuss the latest customer experience (CX) innovations.

Adds Three Staff and Celebrates a 35-year Award. Real Human Customer Experience

PhaseZero, a leading B2B and B2C digital commerce software provider, introduced CxAnalytics 1.0, a new leadership analytics platform that integrates enterprise-wide data, providing business managers with valuable insights to drive high-impact, fact-based.

TRIGGERS Brand Consulting announced today that Morgan Seamark will be joining company as Managing Director. In this role, Mr. Seamark will work directly with Leslie Zane, CEO and Founder of Triggers to expand and grow the business.

"Comprehensive ecosystem-wide collaboration and coordination will be the key to meeting the needs of increasingly sophisticated consumers who demand high-quality experiences that are easy to use and trustworthy."

Customers feel valued when they are treated well and receive more than they expected. Providing an excellent customer experience is key to achieving customer loyalty.

SharpenCX's Partner Program offers benefits, resources, and growth opportunities that empower partners to expand their cloud business communications practice and to be profitable.