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Customer Feedback Remove


July 2014
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customer feedback Press Releases

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By Sinclair Voicenet
Partnership enables Exchange Communications to deliver greater value to customers, from SMEs to the largest multi-site enterprises

By Victoria Linen Company
Victoria Linen have now integrated the customer feedback system Feefo to their website allowing their customers to leave feedback on their products and the service which they received.

By Sinclair Voicenet
East Dunbartonshire Council is making a positive move to encourage people to say what they think of the service they have received with the deployment of SmartVoice ViewPoint, a new and cost effective customer feedback solution from Sinclair Voicenet.

By Sinclair Voicenet
Gives Salix Homes a greater understanding of satisfaction levels to enhance service delivery to residents living in more than 8,500 properties across central Salford

By Inverness Leisure
Inverness Leisure, the largest leisure facility in The Highlands, will start to use a new real time feedback system from 1st April in a bid to put customers views about the centre at the heart of service improvements.

By Donnelly Communications, Inc.
Donnelly Communications, Inc, a leading provider of contact center services, is pleased to welcome Ronda Wagner as Vice-President of Client Services.

By Happy Or Not® Oy
London Heathrow Airport has taken on board the HappyOrNot customer satisfaction measurement service to assess and report on customer satisfaction levels at one of the world's busiest air transport hubs.

By OwnersAsk
OwnersAsk is a replacement for the comment card. Customers can use their smart phone to leave business owners comments regarding their products and service.

By Customer First Solutions
Customer First Solutions have recorded a five-fold increase in customer feedback registering 6.8 million responses in 2011 alone.

By HappyOrNot Oy
HappyOrNot brings its award-winning customer satisfaction measurement service to new audiences at Retail Business Technology Expo in Earl’s Court London, on March 13 and 14.

By Questar
Questar is excited to announce that Joe Stanton, Vice President of Customer Experience Measurement, will be presenting at the Restaurant Leadership Conference innovation forum held March 28th in Scottsdale, Arizona.

By Kampyle Ltd.
Leading SaaS online feedback provider chosen from over 1000 technology companies

By Derek Gold
OneDesk announces the integration of product roadmapping and release management. OneDesk includes: social media monitoring, customer feedback management, innovation & ideas management, help desk, requirements management, and project management.

By Celebration Media U.S./Talk of the Town News
Celebration Media and Talk of the Town News announce the most recent recipients of their prestigious customer satisfaction award.

All Press Releases

By eKomi The Feedback Company
Europe’s leading provider of reviews & ratings partners with BirdEye to offer an integrated reputation management solution to enterprise customers globally

By Sinclair Voicenet
Partnership enables Exchange Communications to deliver greater value to customers, from SMEs to the largest multi-site enterprises

By Victoria Linen Company
Victoria Linen have now integrated the customer feedback system Feefo to their website allowing their customers to leave feedback on their products and the service which they received.

By Sinclair Voicenet
East Dunbartonshire Council is making a positive move to encourage people to say what they think of the service they have received with the deployment of SmartVoice ViewPoint, a new and cost effective customer feedback solution from Sinclair Voicenet.

By Sinclair Voicenet
Gives Salix Homes a greater understanding of satisfaction levels to enhance service delivery to residents living in more than 8,500 properties across central Salford

By Inverness Leisure
Inverness Leisure, the largest leisure facility in The Highlands, will start to use a new real time feedback system from 1st April in a bid to put customers views about the centre at the heart of service improvements.

By GetGeared.co.uk
London 08/03/2014 - GetGeared.co.uk celebrates its 10-year anniversary with a customer service achievement: In its tenth year of operation, the number of 'excellent' customer ratings doubled for the ecommerce and bricks-and-mortar retailer.

By Donnelly Communications, Inc.
Donnelly Communications, Inc, a leading provider of contact center services, is pleased to welcome Ronda Wagner as Vice-President of Client Services.

By NuVitality
NuVitality’s Natural Garcinia Cambogia Extract, Highly Acclaimed According To Several Customer Reviews Who Are Experiencing Results. Garcinia Cambogia Extract Reviews For Weight Loss, Side Effects.

By GBG & Associates
Online Feedback System Pulls Key Word/Key Phrase Information

By FAST INSIGHT
By inviting the customer to give feedback, (not just sampling), a company is demonstrating its commitment to continuous service improvements. The best current vehicle for doing this is the real-time customer survey.

By Sinclair Voicenet
New offices will enable Sinclair Voicenet to strengthen its presence in the M62 corridor and increase market share throughout the Midlands and the North of England

By Xavier Solutions, Inc.
Instant at the point of experience customer surveys now attainable

By FAST INSIGHT
Many organisations shy away from knowing exactly how their customers feel.  If you don’t capture this feedback, you’re missing out on weighing the most important asset in your company – your customer.

By FAST INSIGHT - Voice of the Customer
For something that has always been true, it has become even more so in the last few years. The observable rise of what we call the “super empowered customer” has positively changed how businesses view their customer retention efforts.

By Digital Visitor
inspiresport, a company that offers sports development tours to top class destinations worldwide, will shortly be integrating our Reviews and Ratings solution into their website...

By Happy Or Not® Oy
London Heathrow Airport has taken on board the HappyOrNot customer satisfaction measurement service to assess and report on customer satisfaction levels at one of the world's busiest air transport hubs.

By OwnersAsk
OwnersAsk is a replacement for the comment card. Customers can use their smart phone to leave business owners comments regarding their products and service.

By Customer First Solutions
Customer First Solutions have recorded a five-fold increase in customer feedback registering 6.8 million responses in 2011 alone.

By HappyOrNot Oy
HappyOrNot brings its award-winning customer satisfaction measurement service to new audiences at Retail Business Technology Expo in Earl’s Court London, on March 13 and 14.

By Questar
Questar is excited to announce that Joe Stanton, Vice President of Customer Experience Measurement, will be presenting at the Restaurant Leadership Conference innovation forum held March 28th in Scottsdale, Arizona.

By Kampyle Ltd.
Leading SaaS online feedback provider chosen from over 1000 technology companies

By Derek Gold
OneDesk announces the integration of product roadmapping and release management. OneDesk includes: social media monitoring, customer feedback management, innovation & ideas management, help desk, requirements management, and project management.

By UKFast
Businesses are being overwhelmed by the many different methods of gaining customer feedback and are developing weak service strategies as a result.

By Mix Marketing
Brand Integrity, the experience management company, hires Stamatios Kanellakis as Senior Consultant. He will work with the company’s software team to guide further development of Potential Point 5.0, an experience management software solution.

By Feedback Ferret
Powerful contextual analysis engine will help analyse customer feedback comments. Innovative use of QR codes and SMS at Formula One British Grand Prix.

By Celebration Media U.S./Talk of the Town News
Celebration Media and Talk of the Town News announce the most recent recipients of their prestigious customer satisfaction award.

By Usman Sarfraz
Banckle Collaborator newsletter for June 2011 pay major attention towards Banckle Marketplace Apps that will extend functionality from Banckle Apps to 3rd Party platforms such as WordPress, Shopify, Joomla, Drupal and Blogger etc.

By Joe Gerard, i-Sight
Food Should Taste Good has implemented the i-Sight Case Management Solution to improve response times to customer feedback.

By Celebration Media U.S./Talk of the Town News
CMUS and Talk of the Town News, sponsors of the Talk of the Town Customer Satisfaction Awards that honor companies who excel in providing excellent customer satisfaction, receive feedback from customers who are proud of their award-winning status.

By C.B. Whittemore
The American Marketing Association of NJ presents “Managing Your Reputation in a Social World” on making the most out of digital customer interactions. Led by Christine B. Whittemore, Simple Marketing Now LLC, it takes place 5/10/11 in Whippany.

By Glory (U.S.A.) Inc.
Glory announces it has launched an innovative new micro site and interactive user forum dedicated to the banking and financial industries. The micro site link is www.gloryquality.com

By Business Over Broadway
Business Over Broadway announces the RAPID loyalty measurement approach, helping companies like Mob4Hire accelerate business growth by understanding three facets of customer loyalty: Retention, Advocacy and Purchasing.

By C.B. Whittemore
MarketingProfs presents “Managing Your Reputation in a Social World”, an online seminar, led by Christine B. Whittemore, chief simplifier of Simple Marketing Now LLC, that takes place on 3/10/11 from 12pm to 1:30pm EST.

By Enprecis
Enprecis, a leading provider of online customer insights to the global automotive industry, has appointed Vincent Dupray as General Manager in Europe. Dupray will lead operations in Europe and expand the company’s business globally.

By Usman Sarfraz
Banckle Feedback Capture is a secure feedback collection tool to collect opinions, suggestions and ideas from customers. It supports i18n and many intuitive features like community building, topic rating, voting, graphical reporting and email alerts.

By Senior Helpers
Senior Helpers’ client communication helps company maintain rampant growth despite economy

By Temkin Group
A New Breed Of Applications Called Customer Insight And Action (CIA) Platforms Help Automate Leading-Edge Voice Of The Customer Programs

By Confirmit
Multi-Year contracts underpin second quarter success as Confirmit announces its 2010 second quarter results. Largest global provider for customer feedback sees double-digit revenue growth fueled by business from both new and existing customers.

By C.B. Whittemore
Social Media Club North Jersey presents “I love you. I hate you. Customer Feedback in a Social World” to explore the dynamics of customer engagement via social media and social networks on 5/25/10 at Houlihan’s, Secaucus, NJ, from 8 to 10am.

By Lori Patch
The ecoVac™ offers efficient, eco-friendly windshield repair at a price to fit any budget.

By MagneticOne
BetaEasy is online customer feedback and beta management service launched to make beta stage of any product (website, module, desktop application, etc) easier

By Donnelly Communications, Inc.
Company incorporates years of customer retention expertise into its software-as-a-service application

By Shipra Kaul
Voice broadcasting is the newly introduced concept that assists organization is relaying effective & pre-recorded messages to potential customers. This helps in saving precious time and the voice message.

By Shipra Kaul
With the development and advancement in the technology, the system of communication is seen in a new face today. And with this, text messages as a communication has gained huge popularity.

By David Lipton
As the economy becomes tight and jobs are being cut, companies are beginning to re-focus. Research shows that companies that are focused on customer service during tougher economic times, are in a far better position when the economy turns around.

By Gunakesh Parmar
This trip was part of the "Customer Delight " program that GMI has come up with, where in clients can meet and interact with GMI teams once every quarter.

By Sensors Quality Management Inc.
The film The Bucket List confronts the personal issue of mortality. Films like this can leave us asking ourselves difficult questions. SQM surveyed, 4000 North American adults and asked the question, "Would you want to know…”

By IQPC
IQPC Appoints Jennifer Miller as Group Sales Director of Shared Services, Service Management, Customer Management and Human Capital Divisions

By CallCopy, Inc.
New phone-based survey application helps contact centers to capture and leverage customer insights to improve operations



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