customer loyalty Latest News

BI WORLDWIDE has been awarded as top recognition provider by HRO Today magazine

Massachusetts lawn care company, Noon Turf Care’s Customer Loyalty Manager, John Guariano earns his category 37 license January 12th 2013

Specialty Retailers can go green using LivePOS’s latest features

atmetrix, the worldwide leader in customer experience software has launched the video Net Promoter in a Napkin that explain the concept easily.

DocMorris has 76 pharmacies stretching across Sweden. The award winning HappyOrNot service from Finland was launched in all DocMorris pharmacies in order to monitor, report and improve customer service satisfaction during every hour of operations.

“Our business at Absolute Mitsubishi is not just selling cars, but helping put people into the right vehicle that is perfect for their family” says Ray Monk, General Manager and Principle Owner of Absolute Mitsubishi

BearingPoint evaluated, with its network partners ABeam and West Monroe Partners, in the 2012 CRM Service Providers Magic Quadrant, Worldwide

Chester Company Is Inundated With Calls Following The Release Of New 'Slatepoint' Customer Loyalty Version

The Chester Company Introduces 'Slatepoint' To Make Customer Reward Process Faster And More User Friendly

Pictures Plus Offers Customers a New Fanatic Card Loyalty Rewards Program

Organisations need to polish perceptions of shopper marketing for business success

Pretium Solutions partners with Koninklijke Philips Electronics N.V. on a comprehensive customer experience initiative, the Golden Touchpoint™, to boost Net Promoter Score (NPS) and customer loyalty at call centers serving Philips consumers.

New website takes proven fundraising and business enhancing methods to a cool new level.

How to Reward Your Customers for their Loyalty The foremost rewards event in South Africa to show you how

mySmileage™ Loyalty and Email Marketing Program Reaches 750,000 Participants in Six Months

A results-based seminar series to help businesses of all kinds attract new customers, build sales and run a more profitable company. Includes Leadership, Customer Loyalty, Sustainability and Goal Setting & Achievement Plans.

Customers are the lifeblood of any business. However, keeping them loyal to you is getting harder and harder. This free video reveals how you can stop unnecessary wealth transfers to your competitors by keeping your customers loyal to you.

BI WORLDWIDE has been awarded as top recognition provider by HRO Today magazine

Two University of Oxford alumni, one a Rhodes Scholar, have recently released a new smartphone enabled customer loyalty program. A food retailer in Chile piloting the app has attracted an estimated 300 customers to the the program weekly

Massachusetts lawn care company, Noon Turf Care’s Customer Loyalty Manager, John Guariano earns his category 37 license January 12th 2013

Specialty Retailers can go green using LivePOS’s latest features

atmetrix, the worldwide leader in customer experience software has launched the video Net Promoter in a Napkin that explain the concept easily.

DocMorris has 76 pharmacies stretching across Sweden. The award winning HappyOrNot service from Finland was launched in all DocMorris pharmacies in order to monitor, report and improve customer service satisfaction during every hour of operations.

“Our business at Absolute Mitsubishi is not just selling cars, but helping put people into the right vehicle that is perfect for their family” says Ray Monk, General Manager and Principle Owner of Absolute Mitsubishi

BearingPoint evaluated, with its network partners ABeam and West Monroe Partners, in the 2012 CRM Service Providers Magic Quadrant, Worldwide

Visit CodeBaby’s booth #104 to learn how to best engage prospects and improve online customer experience & loyalty programs at the 2nd Annual Engagement & Experience Expo

Chester Company Is Inundated With Calls Following The Release Of New 'Slatepoint' Customer Loyalty Version

The Chester Company Introduces 'Slatepoint' To Make Customer Reward Process Faster And More User Friendly

KargoCard, an industry leader in the creation and distribution of prepaid cards in China, has teamed up with Neoedge for the upcoming 4th Customer Loyalty ASIA Programme and CRM Summit 2012 in Shanghai, China.

Pictures Plus Offers Customers a New Fanatic Card Loyalty Rewards Program

Loyalty 360 Interview with Martie Woods, Vice President and Chief Experience Officer - Deluxe Corporation

Easy access to transactional consumer purchase data lets merchants of all sizes better understand their customers and tap into the power of mobile loyalty

By staying focused on their clients satisfaction, working long hours, and putting in tons of effort, a small advertising company in North York is able to stay more than afloat in, what seems to be, a time when businesses are hurting.

Organisations need to polish perceptions of shopper marketing for business success

Pretium Solutions partners with Koninklijke Philips Electronics N.V. on a comprehensive customer experience initiative, the Golden Touchpoint™, to boost Net Promoter Score (NPS) and customer loyalty at call centers serving Philips consumers.

Companies must tear down the corporate walls and embrace the shift to customer centricity

As follow up to their Retail Solution presentation and case study at the Retail Realm ‘Microsoft Dynamics Retail’ Reseller & User Conference', zeroedin will be demoing their end to end solution for Retail via live webinar !

zeroedin starts the year off with a bang attending NRF’s Big Show and Retail Realm’s 'Microsoft Dynamics Retail' Reseller and User Conference .

New website takes proven fundraising and business enhancing methods to a cool new level.

How to Reward Your Customers for their Loyalty The foremost rewards event in South Africa to show you how

Omega’s NorthFace ScoreBoard AwardSM Audit Program, any organization using the Net Promoter Score can be recognized for delivering “world class” customer service

A list of reasons why small businesses should be thankful this year. Although the economy has been tough, at least there are still positive aspects of the small business world.

Employee, customer and vendor engagement was the focus of the educational summit attended by industry leaders in Bermuda.

mySmileage™ Loyalty and Email Marketing Program Reaches 750,000 Participants in Six Months

Customer Insight Group recently announced the addition of Branson Tourism Center to its growing client roster.

Customer Insight Group, a leading strategic marketing consulting firm adds The Tender Filet to its client roster.

Stampfeet, the provider of mobile based customer loyalty solutions headquartered in London, UK, today announced the closing of “Series A” financing from Incrementum Capital Partners, co-investors and existing shareholders.

Sarah Derrenbacher has been promoted to Vice President, Senior Client Partner at Brand Integrity. She will leverage the company’s consulting and software solutions to help clients manage their branded experiences and gain more loyal customers.

A results-based seminar series to help businesses of all kinds attract new customers, build sales and run a more profitable company. Includes Leadership, Customer Loyalty, Sustainability and Goal Setting & Achievement Plans.

In recent times, customer experience management (CEM) has undergone a series of massive transformations as companies increasingly recognise that there is more to satisfaction than simply providing a good product or service.

Brand Integrity hires Linda Piontek as Senior Consultant. She'll leverage the company's consulting and software solutions to help clients effectively manage their branded experiences and gain more loyal customers.

Matthew Doyle has been promoted to Lead Solutions Architect. He will manage software enhancements and oversee the technical architecture of Potential Point 5.0, the company’s experience management software solution.

New Coupon Platform Allows Businesses to Create Fraud-Proof Shareable Coupons on Their Facebook Page

Brand Integrity promotes Melissa Vaccaro to Client Partner. Through consulting and software solutions including Potential Point 5.0, an experience management software, she'll help clients improve employee experiences and gain more loyal customers.

Whitbread have announced that they are seeking an agency to look after its CRM business.

Brand Integrity launches Potential Point 5.0, an experience management software solution that streamlines management of employee experience, strategic recognition, and customer experience feedback.

Brand Integrity, the experience management company, hires Stamatios Kanellakis as Senior Consultant. He will work with the company’s software team to guide further development of Potential Point 5.0, an experience management software solution.

Senn Delaney CEO Jim Hart and Helena Foulkes, CVS Caremark EVP, Chief Health Care Strategy and Marketing Officer, will discuss why great customer-centric companies focus on culture at the Conference Board Customer Loyalty Conference Oct. 18-19.

Brand Integrity, the experience management company, hires Charee Klimek as Vice President, Client Partner. Klimek will utilize Brand Integrity’s consulting solutions and Potential Point 5.0 software to help clients gain more loyal customers.

In the latest in her series of business webinars, consultant Eva Jenkins and her guest speaker, Dr. Amy Baylor, will explore the critical role user experience plays in helping companies engage and create loyal customers for long-term profitability.

The initiative will help organizations regain their momentum and understand the customer centricity. Understanding customer wants, needs and expectations are decisive to the success and growth of the organization.

24-7 Intouch is a leading contact center outsourcing company that delivers innovative and value-driven outsourcing solutions via voice, live chat and email, across all industry segments.

Einstein Noah Restaurant Group (ENRG) announces partnership with Service Management Group (SMG), the leading customer analytics agency focused on loyalty and service improvement, to increase customer loyalty and drive same-store sales.

It’s been a long time coming but it is here and it will increasingly be the difference between business growth, profitability and continual struggle. In a highly commoditised world with rapidly increasing competition the customer is now on top

Guests Will Learn How to Keep Their Best Customers Coming Back

Businesses who think that slashing prices will ensure they survive the down turn in consumer spending in 2011 will need to think again.