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By Performance Enhancement Incentives
Employee, customer and vendor engagement was the focus of the educational summit attended by industry leaders in Bermuda.
By Fishman Public Relations
mySmileage™ Loyalty and Email Marketing Program Reaches 750,000 Participants in Six Months
By Customer Insight Group, Inc.
Customer Insight Group recently announced the addition of Branson Tourism Center to its growing client roster.
By Mary Shaw -
Customer Insight Group, a leading strategic marketing consulting firm adds The Tender Filet to its client roster.
By Stampfeet
Stampfeet, the provider of mobile based customer loyalty solutions headquartered in London, UK, today announced the closing of “Series A” financing from Incrementum Capital Partners, co-investors and existing shareholders.
By Mix Marketing
Sarah Derrenbacher has been promoted to Vice President, Senior Client Partner at Brand Integrity. She will leverage the company’s consulting and software solutions to help clients manage their branded experiences and gain more loyal customers.
By Janet Treer, The Treer Group
A results-based seminar series to help businesses of all kinds attract new customers, build sales and run a more profitable company. Includes Leadership, Customer Loyalty, Sustainability and Goal Setting & Achievement Plans.
In recent times, customer experience management (CEM) has undergone a series of massive transformations as companies increasingly recognise that there is more to satisfaction than simply providing a good product or service.
By Mix Marketing
Brand Integrity hires Linda Piontek as Senior Consultant. She'll leverage the company's consulting and software solutions to help clients effectively manage their branded experiences and gain more loyal customers.
By Mix Marketing
Matthew Doyle has been promoted to Lead Solutions Architect. He will manage software enhancements and oversee the technical architecture of Potential Point 5.0, the company’s experience management software solution.
By Mix Marketing
Brand Integrity promotes Melissa Vaccaro to Client Partner. Through consulting and software solutions including Potential Point 5.0, an experience management software, she'll help clients improve employee experiences and gain more loyal customers.
By Brand Recruitment
Whitbread have announced that they are seeking an agency to look after its CRM business.
By Mix Marketing
Brand Integrity launches Potential Point 5.0, an experience management software solution that streamlines management of employee experience, strategic recognition, and customer experience feedback.
By Mix Marketing
Brand Integrity, the experience management company, hires Stamatios Kanellakis as Senior Consultant. He will work with the company’s software team to guide further development of Potential Point 5.0, an experience management software solution.
By Senn Delaney, the culture-shaping firm
Senn Delaney CEO Jim Hart and Helena Foulkes, CVS Caremark EVP, Chief Health Care Strategy and Marketing Officer, will discuss why great customer-centric companies focus on culture at the Conference Board Customer Loyalty Conference Oct. 18-19.
By Mix Marketing
Brand Integrity, the experience management company, hires Charee Klimek as Vice President, Client Partner. Klimek will utilize Brand Integrity’s consulting solutions and Potential Point 5.0 software to help clients gain more loyal customers.
By VIP Innovations, LLC
In the latest in her series of business webinars, consultant Eva Jenkins and her guest speaker, Dr. Amy Baylor, will explore the critical role user experience plays in helping companies engage and create loyal customers for long-term profitability.
By Guru Prasad
The initiative will help organizations regain their momentum and understand the customer centricity. Understanding customer wants, needs and expectations are decisive to the success and growth of the organization.
By Morgan Stewart
24-7 Intouch is a leading contact center outsourcing company that delivers innovative and value-driven outsourcing solutions via voice, live chat and email, across all industry segments.
By Service Management Group
Einstein Noah Restaurant Group (ENRG) announces partnership with Service Management Group (SMG), the leading customer analytics agency focused on loyalty and service improvement, to increase customer loyalty and drive same-store sales.
By Chris Bell Customer Experiences
It’s been a long time coming but it is here and it will increasingly be the difference between business growth, profitability and continual struggle. In a highly commoditised world with rapidly increasing competition the customer is now on top
By Harriet Schneider
Guests Will Learn How to Keep Their Best Customers Coming Back
By Chris Bell
Businesses who think that slashing prices will ensure they survive the down turn in consumer spending in 2011 will need to think again.
By Questar
Questar, a leading survey research organization dedicated to helping restaurants and retailers drive sales through improved customer loyalty, will be exhibiting at the 2011 Restaurant Leadership Conference March 27-30 in Scottsdale, Arizona.
By Telecoms IQ
Telecoms IQ's Customer Loyalty and Profitability event will showcase 17 telecoms operator case studies on how to drive customer retention
By MCorp Consulting
MCorp Managing Director, Michael Hinshaw, to speak at SAP and SAPinsider’s annual CRM conference.
By Omega Management Group Corp.
Recipients of Omega’s 2010 NorthFace ScoreBoard AwardSM consistently exceeded customer expectations.
By Business Over Broadway
Business Over Broadway announces the RAPID loyalty measurement approach, helping companies like Mob4Hire accelerate business growth by understanding three facets of customer loyalty: Retention, Advocacy and Purchasing.
By The Inbound Marketing Company LLC
Introducing the MyChoice Loyalty Card For Business Owners, Consumers and Non-profits, this free seminar will present how the loyalty card, already available in 20 cities across the US, helps merchants, consumers and fundraisers.
By Kory Dillman
Customer for Life Helps Lenders Improve Customer Retention, Reduce Cost per Funded Loan
By retail Hero
On the Fifth Anniversary of Original Launch, Hero Points has Undergone Many Versions and Continues to be Retail Hero's Best Customer Loyalty Program for Microsoft Dynamics Retail Management System (RMS) and Dynamics POS 2009
By PeopleMetrics
New study shows challenge and importance of achieving customer love
By Eva Jenkins, VIP Innovations, LLC
As the fourth quarter of one of the most challenging years in the U.S. economy’s history draws to a close, business consultant Eva Jenkins urges companies that want to stay in business to focus on turning buyer satisfaction into buyer loyalty.
By Eva Jenkins, VIP
Eva Jenkins of V.I.P. Innovations, invites area colleagues to learn more about the difference between customer satisfaction and customer loyalty, and how each can impact business profitability.
By VinDrop
A new wine club was launched today by the wine review site CabCritic in conjunction with the VinDrop team. Wine lovers now have a new way of finding the best values in the quest to obliterate bad wine.
By Bottom Line Communications
Groundbreaking research promises to formulate an accurate profile of the personal and organizational dynamics of the CCO role -- the most exclusive member of the corporate C-Suite
By Chad Recchia
Even during recessionary times, corporate hospitality sporting events, such as this year’s Breeders’ Cup, make for a casual means to speak with clients about future networking opportunities and business campaigns.
By Business Over Broadway
Business Over Broadway announces their survey on customer feedback programs best practices. Does the use of social media tools help companies better manage their customers and improve customer loyalty? Complete the survey and receive the free report.
By EASTWEST Public Relations Pte Ltd
Ludovic Houri appointed as Chief Operating Officer to lead global sales, product marketing and development and delivery teams
By Briggs & Rogers
Southwest Florida air-conditioning and appliance sales and service leader Home-Tech donated $1,157 in the names of its July customers to the PACE Center for Girls as part of the company’s Charity of the Month program.
By Chief Customer Officer Councijl
Executives from Lawson Software, Pacific Gas & Electric, SumTotal Systems and UniSource Energy/Tucson Electric Power are latest to join elite organization of C-level customer advocates
By WavePlay LLC
What's the best way to demonstrate your value to top customers? Deliver new ideas that make a significant contribution to their success with the help of an Idea Team.
By i Group
The 2nd Annual Customer Retention, Satisfaction and Loyalty organized by i Group concluded on a high note at the Le Royal Méridien in Mumbai on the 6th August 2010.
By Questar
Questar, a leading provider of survey research solutions and business insight, announced today their partnership with Clarabridge.
By Sterling Commerce
· Unabhängige Untersuchung zeigt Kundenerwartungen an Cross-Channel-Handel · Deutsche Konsumenten im europäischen Vergleich weniger anspruchsvoll
By Sterling Commerce
Ipsos MORI study, indicates that the ability to process orders on the spot, in store, is the foremost requirement for retailers in improving a consumers’ shopping experience when they are in a store.
By Lyne Noella
Are you in a tailspin over a treasured customer who has suddenly behaved badly, putting your business relationship at risk? If so, resist the temptation to do nothing. Take these 5 action steps to get the relationship back on track.
By Michele Westergaard
More than 18 Customer Experience, Care, Advocacy and Loyalty Leaders will and share insights on the latest developments in customer satisfaction.
By Clarity Advantage
Retaining small business customers when the economy improves requires business bankers and branch managers to focus on six critical areas, says Clarity Advantage.
By RewardsNOW
RewardsNOW has received a capital infusion of $7.5 million, which it will use to enhance product development and expand operations for its customer loyalty marketing services.

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