customer retention Latest News

Today Sentrana announced the development of a quantitative model that enables foodservice distributors to identify which customers are most likely to stop purchasing certain products within the next three months.

Massachusetts lawn care company, Noon Turf Care’s Customer Loyalty Manager, John Guariano earns his category 37 license January 12th 2013

“With our partnership with DeliveryMaxx, we are able to help our clients engage with their customers like never before" states, Rod Hunter, President/CEO of PTMG.

Nicolas Tobler, Associate at the Jos A. Bank Clothier - Woodake Square store in Houston, Tx is the recipient of the "Now That's Customer Service!" Award. This award is presented by Errol Allen Consulting for outstanding customer service.

B.J. Villareal, Service Advisor at Russell & Smith Ford in Houston, Tx is the recipient of the "Now That's Customer Service!" Award for the month of August. This award is presented by Errol Allen Consulting for outstanding customer service.

Paolo Cinelli, Chief Information Officer, IKEA, discusses how mobile technology is helping IKEA to increase operational efficiency and productivity ahead of the Enterprise Mobility Exchange Rotterdam 2012.

When most businesses are thinking about getting more customers, all they think about is getting more advertising, offer coupons, place ads and buy expensive PR campaigns.

Zafin Labs co-founder, Anugopal Venugopalan, is presenting Customer Centricity topics in Manila, Bangkok and Jakarta at the 'Customer is King' Conference Series presented by Dell Services

Customers are the lifeblood of any business. However, keeping them loyal to you is getting harder and harder. This free video reveals how you can stop unnecessary wealth transfers to your competitors by keeping your customers loyal to you.

Today Sentrana announced the development of a quantitative model that enables foodservice distributors to identify which customers are most likely to stop purchasing certain products within the next three months.

Massachusetts lawn care company, Noon Turf Care’s Customer Loyalty Manager, John Guariano earns his category 37 license January 12th 2013

Live In-Country Telephone Number Testing Ensures Customer Retention

“With our partnership with DeliveryMaxx, we are able to help our clients engage with their customers like never before" states, Rod Hunter, President/CEO of PTMG.

Ed Louis, CEO of DealerApp Vantage, and Garland Webb, president of DealerApp Vantage, are sharing their expertise with automotive dealers and managers on the mobile app revolution.

Nicolas Tobler, Associate at the Jos A. Bank Clothier - Woodake Square store in Houston, Tx is the recipient of the "Now That's Customer Service!" Award. This award is presented by Errol Allen Consulting for outstanding customer service.

B.J. Villareal, Service Advisor at Russell & Smith Ford in Houston, Tx is the recipient of the "Now That's Customer Service!" Award for the month of August. This award is presented by Errol Allen Consulting for outstanding customer service.

Errol Allen Consulting Provides 5 Keys To Customer Retention

Join world class inspirational speaker Dr John Demartini and other confirmed top class speakers such as Lance Peppler from Oracle South Africa; Wynand Roos from SAP South Africa and Nathalie Ing from the SAS Institute at the Indaba Hotel in Fourways,

Loyalty 360 Interview with Martie Woods, Vice President and Chief Experience Officer - Deluxe Corporation

Paolo Cinelli, Chief Information Officer, IKEA, discusses how mobile technology is helping IKEA to increase operational efficiency and productivity ahead of the Enterprise Mobility Exchange Rotterdam 2012.

David Richards, Customer Service IT Director at DHL, joins IQPC Exchange to discuss the implementation of a fully integrated contact centre solution across the business. He outlines the challenges met to balance the delivery

David Done, Chief Executive and Sarah Thomas, Executive Director of Customer Services at Richmond Housing Partnership (RHP) join IQPC Exchange to discuss the latest customer management initiatives within the organisation

Most companies use marketing automation in order to generate leads or to build a relationship with prospects or customer retention. However marketing automation fails to succeed.

PHOENIX, Ariz. -- Bob Davis, head of call center training firm Robert C. Davis and Assoc., will speak at 11 am Wednesday, Oct. 5, at the Contact Center Conference 2011 on the value of engaging customers in true dialogue to satisfy service complaints.

When most businesses are thinking about getting more customers, all they think about is getting more advertising, offer coupons, place ads and buy expensive PR campaigns.

CMIQ brings the success of Social Media for Customer Management Summit and 2nd Social Media for Customer Management Summit to life in our 1st LIVE Social CRM Event.

Zafin Labs co-founder, Anugopal Venugopalan, is presenting Customer Centricity topics in Manila, Bangkok and Jakarta at the 'Customer is King' Conference Series presented by Dell Services

As companies seek innovative ways to improve customer service efficiency and boost player confidence, player retention strategies are taking on increasingly important roles in boosting player lifetime values.

Seasoned computer software and financial services industries executive brings extensive marketing, product management and business development expertise to lead growth strategy

CMIQ brings the 2nd Social Media for Customer Management Summit 2011. This event will arm you with the expert’s edge in social CRM implementation and tools to make measurable and immediate improvements to your social customer management strategy.

Ever evolving franchise system makes sure Pittsburgh is “Our Town” too.

Chris Wesson, Founder of Little Star Media, joins Customer Management IQ to discuss the role of affiliates to boost customer retention in online gaming.

Firefly Rewards™ is pleased to announce that it has joined the Downriver & Detroit Business Association and will be making a limited number of Free Reward Programs available to DADBA merchant members.

Telecoms IQ's Customer Loyalty and Profitability event will showcase 17 telecoms operator case studies on how to drive customer retention

With the global roaming forum market expected to grow by 86% over the next five years, telecommunication network operators are gearing up for this growth.

Customer for Life Helps Lenders Improve Customer Retention, Reduce Cost per Funded Loan

Strategy to build customer retention and maintain staff morale

Business Review Canada spoke with the Senior Vice President of Construction at Delterra, Greg Nevison, to learn more about this environmentally responsible, customer focused building business.

Turning the power of Six Sigma outward and focusing on growing market share.

The 2nd Annual Customer Retention, Satisfaction and Loyalty organized by i Group concluded on a high note at the Le Royal Méridien in Mumbai on the 6th August 2010.

Aspect and Nihilent have announced their participation as one of the lead sponsors at the 2nd Annual Customer Retention, Satisfaction & Loyalty for the Financial Services 2010. The Conference is scheduled to take place at Le Royal Méridien in Mumbai

Retain More Customers, Inc. announced that it presented a series of best practices for customer retention during a small business seminar at the 3rd Annual Greenville Chamber of Commerce’s Grow and Expo Conference held on May 25, 2010.

Retain More Customers, Inc. announced that it was selected to be a presenter at the 3rd Annual Greenville Chamber of Commerce’s Grow and Expo Conference on the Business Black Box Magazine GROW U stage.

Retain More Customers, Inc. announces the release on its website of customer attrition statistics report for over a dozen industries and two dozen companies across the United States of America, Mexico, Europe, Asia, and Australia.

Retaining small business customers when the economy improves requires business bankers and branch managers to focus on six critical areas, says Clarity Advantage.

Sales can contact customers on a regular basis, but chances are they have no need or demand for your products or services at this moment.

Currently social media is all the hype. Many possibilities are available for marketers to use social media marketing for attracting potential customers. However once they have landed on the website, they have no clue of the identity of these visitors

Retain More Customers, Inc. improves offering of Products with two newest modules; Customer Relationship Management Selection and Implementation and Template Utilization based on customer feedback and market research.

Retain More Customers, Inc. Thankful to Be Nominated for StartupNation Home-Based 100® Award and Congratulates Winners

Retain More Customers, Inc. was nominated for StartupNation’s second annual 2009 StartupNation Home-Based 100® award. The award is designed to recognize and rank the best performing home-based businesses across America.

More and more people are saving for goals with others. Now VestMatch makes it easy for banks and credit unions to quickly offer this to customer to retain current customers and acquire new customers.

Sales and Marketing teams achieve impressive improvements in lead generation, nurturing and customer retention leading to more revenue.

If all else fails in debt collections, Seattle Biz Coach Terry Corbell recommends a technique to improve your aging report. Not only will you feel better, you will enhance long-term business relationships.

The initially supplied concierge report of visiting companies was successful but users demanded more information and convenience in use which has been solved by the reworked and the newly created reports.

Service Express, Inc. (SEI), a hardware maintenance service provider, is bringing its exceptional brand of service - "The SEI Way" - to Pennsylvania.

Lead generation and customer retention will improve by converting the Internet Caller-ID into the company name of the website visitor using the LEADSExplorer web service.

UK-based specialist customer and change management company Customer Consulting Ltd (CCL) has revealed the secret of customer retention - and what organisations do which makes customers leave them.

In the recession, pressure is being placed on Customer Services Directors and Managers to cut costs, and yet at the same time improve customer service and customer retention levels. A dichotomy? A conundrum certainly