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By FlexPro Analytics
HappyOrNot Customer Satisfaction Management System was developed with a unique approach to help organizations improve customer satisfaction by addressing the main difficulty in traditional forms of customer feedback gathering: getting customers to...
By HappyOrNot
netLogistiK® and HappyOrNot® Announce Partnership, Making the Customer Experience Management System Available to Industry-Wide Organizations in Mexico and Columbia.
By South Texas Buick-GMC
South Texas Buick-GMC is excited to announce the dealership is within reach to become a leader in customer satisfaction and are proud to receive happy customer feedback with HappyOrNot Smiley Terminals and intelligent cloud-based reporting service.
By JAM Paper & Envelope
Online Office Supplies and Stationery Store Embraces Technology to Better Connect With Customers
By HappyOrNot
Official HappyOrNot Partner Smarte Carte is exhibiting at ARN 2015 in San Diego, California, bringing with them the opportunity for all attendees to see and learn about the award-winning HappyOrNot customer experience measurement solution that is taking..
By Sensible Micro Corporation
Sensible Micro Corporation, a leading distributor of electronic components and computer hardware announced today the approval by the IDEA Ethics Oversight Committee for general membership acceptance.
By Gold Mobile
Visitor-centric mobile and PC platform helps local businesses spot “product gaps” and gain insight into customer satisfaction
By HappyOrNot Ltd.
HappyOrNot Ltd. is pleased to announce the new addition of Lauri Fjällström to the company in the position of Senior Software Engineer for our Finland Headquarters. Mr.
By HappyOrNot Ltd.
Official reseller of HappyOrNot, Luxury Life Brands, is both a Special Sponsor and Exhibitor at the leading Category Management Conference in Orlando, Florida, 29th September to 2nd October, and the award winning HappyOrNot service is being showcased...
By HappyOrNot Ltd.
HappyOrNot Ltd. exhibitor and sponsor at World Retail Congress, Paris, France, 29 September – 01 October 2014.
By Customersatisfaction.com
Business-Poisoning Sites Must Be Defanged, Says Dr. Gary S. Goodman, Customersatisfaction.com's President
By Fuji Xerox Asia Pacific
Fuji Xerox Ranked Highest in J.D. Power Asia Pacific Color Copier And Color Printer Customer Satisfaction Studies for Five Consecutive Years
By HappyOrNot
Make your customer and employees happier. The award-winning HappyOrNot service is showcased at Europe’s Customer Festival, London, UK, 9 & 10 September 2014.
By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.
By HappyOrNot
HappyOrNot® Americas Inc. announces customer satisfaction system Reseller partnership with Florida based company Retail Management Inc.
By The Hong Kong Polytechnic University
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) released a report on 29 July 2014 on the PolyU Tourist Satisfaction Index (PolyU TSI) and the Tourism Service Quality Index (PolyU TSQI), presenting the...
By Paramount Painting & Renovations Inc
For the third year in a row, Paramount Painting & Renovations has won the Talk of the Town Award for outstanding customer satisfaction.
By HappyOrNot
Florida, USA,  10 July 2014 – The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, will be presented on an interview with 21st Century Television...
By Purolator International
Annual Customer Satisfaction Survey Reveals 96 Percent of Customers Would Recommend Annual Customer Satisfaction Survey Reveals 96 Percent of Customers Would Recommend
By imortgage-San Diego
San Diego Branch Rated 96% Customer Satisfaction Rate for ALL Clients

All Press Releases

By Pulse of the City News
With 2015 results coming in, several companies have earned their second straight Pulse of the City Customer Satisfaction Award.
By FlexPro Analytics
HappyOrNot Customer Satisfaction Management System was developed with a unique approach to help organizations improve customer satisfaction by addressing the main difficulty in traditional forms of customer feedback gathering: getting customers to...
By HappyOrNot
netLogistiK® and HappyOrNot® Announce Partnership, Making the Customer Experience Management System Available to Industry-Wide Organizations in Mexico and Columbia.
By Openmet
It is important to know what your customers are like, what they need and how they view the products and services they receive in order to be able to adapt your company to their needs, and to optimise their satisfaction and your benefit.
By South Texas Buick-GMC
South Texas Buick-GMC is excited to announce the dealership is within reach to become a leader in customer satisfaction and are proud to receive happy customer feedback with HappyOrNot Smiley Terminals and intelligent cloud-based reporting service.
By Harmony Electric
Earning the highest rating of 5 stars for customer satisfaction, Harmony Electric is among Texas’ most recent Pulse of the City News honorees.
By JAM Paper & Envelope
Online Office Supplies and Stationery Store Embraces Technology to Better Connect With Customers
By Compliance Global Inc
Learn to use CAPA as the means for continuous improvement of enterprise-wide quality and lean processes and leverage sophisticated techniques to effectively handle CAPA.
By Mark Kaufman Roofing
Earning the highest rating of 5 stars for customer satisfaction, Mark Kaufman Roofing is among Florida’s most recent Pulse of the City News honorees
By 4Service Group
The majority of Romanian customers consider long queues at cash-desks to be the biggest nuisance during a visit to home appliances stores.
By Renown Construction
Texas roofing and siding contractor, Renown Construction, receives high customer satisfaction ratings and is honored by Pulse of the City News.
By HappyOrNot
Official HappyOrNot Partner Smarte Carte is exhibiting at ARN 2015 in San Diego, California, bringing with them the opportunity for all attendees to see and learn about the award-winning HappyOrNot customer experience measurement solution that is taking..
By HappyOrNot
Veterans of Retail Business Technology Expo, HappyOrNot Ltd. Returns with the Strength of over 100 Million People!
By CFI Group
Results highlight importance of live customer service agents to contact center experience
By All Plumbing, Inc.
Arlington-based plumbing contractor, All Plumbing, Inc., receives four straight Talk of the Town Awards for achieving excellence in customer satisfaction.
By Illumiseen
The Illumiseen Jogging Light continues to rise in popularity on Amazon.com. The company is excited to announce the safety belt recently broke the 100 Five-Star Review mark, with more coming in every day.
By HappyOrNot
HappyOrNot® and ScanLang plc announce Partnership, bringing Customer Experience Management system to Industry-Wide Organizations in Austria.
By Hemsley Fraser
In the same way that individuals have 'getting fit' as a new year resolution, Hemsley Fraser believes that organisations should also 'get fit for the future' as we start 2015.
By Sensible Micro Corporation
Sensible Micro Corporation, a leading distributor of electronic components and computer hardware announced today the approval by the IDEA Ethics Oversight Committee for general membership acceptance.
By Rakuten Super Logistics
The Key is to Provide Fast and Accurate Fulfillment and Shipping, During the Busy Holiday Season and Throughout the Coming Year
By Peak Granite and Marble
Orlando-based contractor is acknowledged by Talk of the Town News for outstanding customer satisfaction ratings.
By HappyOrNot Ltd.
HappyOrNot Americas Inc. is pleased to announce the new addition of Alan Hardy Jr. to the company in the position of Service Support Specialist. Mr.
By Gold Mobile
Visitor-centric mobile and PC platform helps local businesses spot “product gaps” and gain insight into customer satisfaction
By HappyOrNot Ltd.
HappyOrNot Ltd. is pleased to announce the new addition of Lauri Fjällström to the company in the position of Senior Software Engineer for our Finland Headquarters. Mr.
By HappyOrNot Ltd.
Official reseller of HappyOrNot, Luxury Life Brands, is both a Special Sponsor and Exhibitor at the leading Category Management Conference in Orlando, Florida, 29th September to 2nd October, and the award winning HappyOrNot service is being showcased...
By HappyOrNot Ltd.
HappyOrNot Ltd. exhibitor and sponsor at World Retail Congress, Paris, France, 29 September – 01 October 2014.
By Customersatisfaction.com
Business-Poisoning Sites Must Be Defanged, Says Dr. Gary S. Goodman, Customersatisfaction.com's President
By Warden Entertainment Media
Art Suriano’s Insider Business Expertise and New Book "The Ultimate Customer Experience" Reveals Insight and Steps to Build Customer Loyalty and Sales
By Fuji Xerox Asia Pacific
Fuji Xerox Ranked Highest in J.D. Power Asia Pacific Color Copier And Color Printer Customer Satisfaction Studies for Five Consecutive Years
By HappyOrNot
Make your customer and employees happier. The award-winning HappyOrNot service is showcased at Europe’s Customer Festival, London, UK, 9 & 10 September 2014.
By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.
By HappyOrNot
HappyOrNot® Americas Inc. announces customer satisfaction system Reseller partnership with Florida based company Retail Management Inc.
By The Hong Kong Polytechnic University
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) released a report on 29 July 2014 on the PolyU Tourist Satisfaction Index (PolyU TSI) and the Tourism Service Quality Index (PolyU TSQI), presenting the...
By Paramount Painting & Renovations Inc
For the third year in a row, Paramount Painting & Renovations has won the Talk of the Town Award for outstanding customer satisfaction.
By HappyOrNot
Florida, USA,  10 July 2014 – The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, will be presented on an interview with 21st Century Television...
By Purolator International
Annual Customer Satisfaction Survey Reveals 96 Percent of Customers Would Recommend Annual Customer Satisfaction Survey Reveals 96 Percent of Customers Would Recommend
By imortgage-San Diego
San Diego Branch Rated 96% Customer Satisfaction Rate for ALL Clients
By HappyOrNot
The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, was presented in an interview with 21st Century Television “Helping Companies and Buyers Communicate...
By HappyOrNot
USAlliance Federal Credit Union today announced the successful trial and launch of HappyOrNot customer satisfaction service kiosks at several of its branch locations in both Massachusetts and New York.
By HappyOrNot
Supervisor A.E. Partners with HappyOrNot, Makes Customer Satisfaction Improvement Available to Industry-Wide Organizations in Greece
By Fourerr
More than Just a Marketplace; Fourerr is a Customer First-Place
By HappyOrNot
According to Reuters, 5,500 banking branches were closed in EU in 2012. Any observational person walking the streets could see that the trend of shutting the doors of physical banking and insurance service locations also continued in 2013.
By HappyOrNot
Award'winning Finnish company HappyOrNot Ltd. has expanded its operations to the USA and opened its new office in Florida, boosting its industry leader status in The Americas.
By ROOFWORKS
Maryland-based roofing contractor, ROOFWORKS, earns a second straight Talk of the Town Award for excellent customer service.
By Davidsons Homes
Davidsons Homes, who have developments across the East Midlands, have again received 5 stars in the latest customer satisfaction survey carried out by the Home Builders Federation and the National House-Building Council.
By NewGround PR & Marketing
The award underscores MBK’s deep commitment to quality service and customer satisfaction
By HappyOrNot Americas Inc.
World´s easiest Patient Satisfaction Monitoring and Improvement system gets launched for North American healthcare decision makers in the leading healtcare show.
By EBSCO
Business Book Summary of Employees First, Customers Second EBSCO Publishing has just released a new book summary. In 2005, Vineet Nayar took over one of India’s leading suppliers of IT services.
By Energize Learning
Curo Group, the Bath and Bristol-based housing association, has increased customer satisfaction by 46% and improved staff engagement by 61%, after running customer service training for all of its staff, from the frontline to the chief executive.
By National Windscreens
Net Promoter Score increases from 76.0 in 2012 to 81.2 in 2013


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