customer satisfaction Latest News

Mikko Pernu has been appointed as a Director of Finance at HappyOrNot Ltd. He is responsible for the daily operations of the company, including business operations. Prior to HappyOrNot Ltd. Pernu has worked at THQ Wireless and Universomo Ltd.

The Norlandia Care Group rolls out HappyOrNot system in their patient hotels and nursing homes in Norway, Sweden and Finland.

Corporate customers across the UK and Europe are invited to rate the learning technology solutions they are using within their organisation.

Brandon Honda has been awarded the “2013 Dealer of the Year” among Honda dealerships in Florida by DealerRater.com, the largest central collection point for third-party information about automobile dealerships nationwide.

Social Buzz Consulting, boutique social media management company, signs top business coach, author and customer satisfaction expert Sir Ian Houghton.

Origin Housing has boosted its customer satisfaction scores by 12%* thanks to some innovative customer service training involving real-life actors who play the role of housing association tenants.

DocMorris has 76 pharmacies stretching across Sweden. The award winning HappyOrNot service from Finland was launched in all DocMorris pharmacies in order to monitor, report and improve customer service satisfaction during every hour of operations.

DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time.

It is no surprise that Chrysler Jeep Dodge City of McKinney was rated the top dealership in North Texas by Chrysler Corporation.

Questar is proud to sponsor the 7th annual Fast Casual Executive Summit.

Questar, one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty, is proud to sponsor the 53rd annual MUFSO conference.

Questar will be speaking at the Marketing Research Association’s Upper Midwest Fall Conference

B.J. Villareal, Service Advisor at Russell & Smith Ford in Houston, Tx is the recipient of the "Now That's Customer Service!" Award for the month of August. This award is presented by Errol Allen Consulting for outstanding customer service.

COMPETEiNTEL to launch "new satisfaction" surveys to help "PMPs" with contract renewals.

Questar will be exhibiting at the Retail Customer Experience Executive Summit held on August 6-8, 2012 in Chicago.

London Heathrow Airport has taken on board the HappyOrNot customer satisfaction measurement service to assess and report on customer satisfaction levels at one of the world's busiest air transport hubs.

In the 2nd Bi-Annual Real Estate Agents Gifts Survey, home buyers are being invited to reveal if they were thanked with a gift by their real estate agent when they bought their house or apartment.

The latest edition of Customer Care News, a magazine designed to help companies improve their customer care and customer satisfaction ratings, is available online.

HappyOrNot brings its award-winning customer satisfaction measurement service to new audiences at Retail Business Technology Expo in Earl’s Court London, on March 13 and 14.

Questar is excited to announce that Joe Stanton, Vice President of Customer Experience Measurement, will be presenting at the Restaurant Leadership Conference innovation forum held March 28th in Scottsdale, Arizona.

What is creditable and perhaps a unique record is that MRF Car Radials rank highest for the 10th time in the last 13 years.

Mikko Pernu has been appointed as a Director of Finance at HappyOrNot Ltd. He is responsible for the daily operations of the company, including business operations. Prior to HappyOrNot Ltd. Pernu has worked at THQ Wireless and Universomo Ltd.

Ten businesses throughout the United States have earned consecutive Talk of the Town Awards for providing outstanding customer service, as acknowledged by their...

The Norlandia Care Group rolls out HappyOrNot system in their patient hotels and nursing homes in Norway, Sweden and Finland.

Corporate customers across the UK and Europe are invited to rate the learning technology solutions they are using within their organisation.

Six restaurants in the United States and Canada have been honored again in 2013 with the prestigious Talk of the Town Award, marking five straight wins for each of the businesses.

Jasulaityte is responsible for company´s business and sales channel development in Eastern European countries and Russia. HappyOrNot is actively growing among these regions.

Brandon Honda has been awarded the “2013 Dealer of the Year” among Honda dealerships in Florida by DealerRater.com, the largest central collection point for third-party information about automobile dealerships nationwide.

For the second year in a row, Southern Company leads the nation with the highest level of satisfaction with 95 percent of their largest accounts ranking them an 8, 9, or 10 on a 10 point scale.

When ordering your Valentine's Day flowers this year choose a local florist and know that your flowers will be guaranteed!

Experts to discuss key trends benefiting any company contemplating a contact center technology purchase or upgrade

Systems integrator receives ShoreTel Champion Partner Circle of Excellence Award

Social Buzz Consulting, boutique social media management company, signs top business coach, author and customer satisfaction expert Sir Ian Houghton.

Origin Housing has boosted its customer satisfaction scores by 12%* thanks to some innovative customer service training involving real-life actors who play the role of housing association tenants.

Event to highlight how modern technology can help contact centers in the Kingdom deliver superior customer service

DocMorris has 76 pharmacies stretching across Sweden. The award winning HappyOrNot service from Finland was launched in all DocMorris pharmacies in order to monitor, report and improve customer service satisfaction during every hour of operations.

DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time.

It is no surprise that Chrysler Jeep Dodge City of McKinney was rated the top dealership in North Texas by Chrysler Corporation.

Questar is proud to sponsor the 7th annual Fast Casual Executive Summit.

Questar, one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty, is proud to sponsor the 53rd annual MUFSO conference.

Questar will be speaking at the Marketing Research Association’s Upper Midwest Fall Conference

B.J. Villareal, Service Advisor at Russell & Smith Ford in Houston, Tx is the recipient of the "Now That's Customer Service!" Award for the month of August. This award is presented by Errol Allen Consulting for outstanding customer service.

Encinitas, CA August 22, 2012-- Business Expert Bart Allen Berry's new book: "The Path Of Excellence - World Class Leadership" presents the research-based predictors of excellence and satisfaction in any customer-supplier relationship.

COMPETEiNTEL to launch "new satisfaction" surveys to help "PMPs" with contract renewals.

A satisfied customer is not necessarily a fairly treated customer nor is a satisfied minority or female customer necessarily treated the same as a similarly situated white or male customer. Satisfaction rankings can mislead consumers and businesses.

Questar will be exhibiting at the Retail Customer Experience Executive Summit held on August 6-8, 2012 in Chicago.

Microsol Resources Corporation exceeds Autodesk’s highest quartile ranking of customer satisfaction in the U.S. and Northeast, as determined by an independent client survey.

ASK Client Solutions takes a deeper look into the consumer cycle and discusses where emphasis should be placed for maximum results.

London Heathrow Airport has taken on board the HappyOrNot customer satisfaction measurement service to assess and report on customer satisfaction levels at one of the world's busiest air transport hubs.

In the 2nd Bi-Annual Real Estate Agents Gifts Survey, home buyers are being invited to reveal if they were thanked with a gift by their real estate agent when they bought their house or apartment.

The latest edition of Customer Care News, a magazine designed to help companies improve their customer care and customer satisfaction ratings, is available online.

HappyOrNot brings its award-winning customer satisfaction measurement service to new audiences at Retail Business Technology Expo in Earl’s Court London, on March 13 and 14.

Customers enjoy 'one-stop-shop' option for comprehensive, affordable insurance

Questar is excited to announce that Joe Stanton, Vice President of Customer Experience Measurement, will be presenting at the Restaurant Leadership Conference innovation forum held March 28th in Scottsdale, Arizona.

South Africa’s leading retailer looks to improve availability and localise assortments with competitive pricing

GDT has received Cisco's Gold Star for customer satisfaction excellence

The Improved Live Chat Solution Adds Operator Preview Capabilities, Security Tools, and Resisable Video Chat Windows

Celebration Media and Talk of the Town News begin research to determine the 2012 winners of the CMUS Talk of the Town Customer Satisfaction Award.

New "Claim Satisfaction Guarantee" delivers on commitment to customers

The company recently achieved a 99.5 percent satisfaction rating from GuildQuality.

To help consumers get actual responses to their complaints, Julian Clayton announced today that his top rated iOS application, ConsuList, is now available for iPhone, iPad, and iPod Touch.

Omega’s NorthFace ScoreBoard AwardSM Audit Program, any organization using the Net Promoter Score can be recognized for delivering “world class” customer service

This release discusses Avatar International LLC acquiring HR Solutions, Inc.

Possibly the most credentialed Real Estate Brokerage in South Florida. Clients can rest easy knowing they will receive Real Estate brokerage services and much more with Premier Real Estate, LLC.

A conversation with healthcare information management professional, Janine Akers, in regards to how outsourcing versus in house management for patient information release affects the overall patient experience.

CMUS and Talk of the Town News announce the latest recipients of the Talk of the Town Award for excelling in customer satisfaction.

International Association of Conference Centers Releases More Videos from the Series: “Creating Compelling Meeting Experiences”

Web-based business offering sympathy gifts and grief resources earns top marks for its excellent customer service.

The latest edition of Customer Care News, a magazine designed to help companies improve their customer care and customer satisfaction ratings, is available online.

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