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April 2015
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customer service Press Releases

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By www.bizsum.com
Customers are in control of the marketing messages they receive—both the content and the delivery. They expect to have the same experiences whether they are online or in a store.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By Conversocial
Conversocial's Platform Enables Social First Approach to Enhance Customer Satisfaction
By Business Success Solution.com
Local Consultants train small business owners and professionals to boost revenue through outstanding customer service experience
By PODS®
PODS moving and storage company recognized for above and beyond customer service
By Sandy Sansing Mazda
Hard Work, Devotion and Commitment to Customers Define a Gold Cup Dealer
By Heritage Auto Group
Heritage Logan CDJR draws 60% of its customers from outside of their business area thanks to stellar service.
By NUMERIS
Provides customer service evaluation for both big and small companies in West Africa
By Execs In The Know
WINNIPEG, MANITOBA. March 3, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “If it’s Broken fix it.
By Retnom, Inc.
Marketing Services Firm acquires Fortune 500 clients in the Ohio region and begins adding staff. Retnom, Inc.
By Olark
Karl Pawlewicz, Voice of Olark, will address best practices for live chat and outstanding customer service for your eCommerce business at the New York eCommerce Meetup on Wednesday, February 11, 2015.
By Five Sparrows, LLC
At Five Sparrows, LLC, All of Our Customers are VIPs to Us!”
By Trusource Labs
SPOT BPO LLC announced today that it will operate under the name Trusource Labs®, effective immediately.
By Evolve IP
Leading National Industrial Distributor Relying on Award-Winning Evolve IP OneCloud™ Services
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today released a synopsis of its upcoming webinar “How to Please Callers and Wow Management”.
By ThrottleNet
ThrottleNet, an IT firm based in St. Louis, MO has once again been named one of the top local companies for customer service by St.
By CPR Cell Phone Repair
CPR Cell Phone Repair, the fastest growing wireless technology franchise network in the United States, is proud to announce their ISO 9001:2008 certification.
By UBM’s ICMI Top 50 Companies for Customer Service
The Top 50 Companies for Customer Service is UK’s largest and most prestigious customer service benchmarking programme.
By HappyOrNot
HappyOrNot is back and ready to create big buzz at the upcoming Retail's Big Show in New York City on 11-13 January!
By FCR, LLC
Independence, Oregon selected as location of new call center site.

All Press Releases

By Inktel Contact Center Solutions
Coming off the heels of one of our hottest peak holiday seasons, Inktel’s Retail practice outperformed expectations and established new retail partnerships across a variety of different sectors: - One of the largest global tire and auto service...
By www.bizsum.com
Customers are in control of the marketing messages they receive—both the content and the delivery. They expect to have the same experiences whether they are online or in a store.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By TSI Healthcare
TSI Healthcare is proud to announce their selection as a ”Stevie Awards®” winner for the category of “Customer Service Department of the Year- Healthcare, Pharmaceuticals, and Other Related Industries”.
By GSF Mortgage
GSF Mortgage is pleased to welcome David Nuckolls to its branch in Bolivar, Tennessee. Nuckolls will work under Bobby Roberts, branch manager. Nuckolls received his bachelor’s degree in horticulture form the University of Tennessee at Knoxville.
By Frank Reactions
New Research - Customer Service: A Twitter Experiment - How 104 Companies Responded To Help Requests on Twitter
By Conversocial
Conversocial's Platform Enables Social First Approach to Enhance Customer Satisfaction
By Business Success Solution.com
Local Consultants train small business owners and professionals to boost revenue through outstanding customer service experience
By PODS®
PODS moving and storage company recognized for above and beyond customer service
By Ramada Jumeirah Hotel
Global Expert in Customer Service returns to address Dubai Business and Tourism Venue: Ramada Jumeirah Hotel Dubai, UAE Date: 13th April 2015 Time slots: 8:00 – 9:30 am | 7:00 - 8:30pm Where the pace, volume and complexity of change is frenetic, it’s...
By noHold, Inc.
March 26, 2015, MILPITAS, CA – As a recognized leader, with over 15 years of experience in the Virtual Assistant space, noHold has developed a list of best practices; the integration between a Virtual Assistant and live chat through live chat...
By GSF Mortgage
GSF Mortgage is pleased to welcome industry veteran, Steve Azarch in Murfreesboro, Tennessee. He joins TeamGO with more than 20 years of mortgage experience.
By Capita Conferences
This timely event brings together leading providers from across the public sector to provide strategic and practical advice on designing and implementing modern and efficient contact centres.
By DropStopper
An innovative and unique customer service addition (dropstopper.ca)
By PR Artistry
Capita supports client’s 30,000 employees with HR, administration and other occupational services.
By PR Artistry
New queue management provides better service to callers and reduces stress for contact centre staff
By Sandy Sansing Mazda
Hard Work, Devotion and Commitment to Customers Define a Gold Cup Dealer
By GSF Mortgage
GSF Mortgage is pleased to welcome Michael Recotta in Metairie, Louisiana. Recotta joins TeamGO with eight years of mortgage industry experience. This is the company’s first branch in the state.
By Overtime Pay Laws
Overtime pay rights website's infographic on call center employee overtime laws in the United States.
By Heritage Auto Group
Heritage Logan CDJR draws 60% of its customers from outside of their business area thanks to stellar service.
By NUMERIS
Provides customer service evaluation for both big and small companies in West Africa
By Execs In The Know
WINNIPEG, MANITOBA. March 3, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “If it’s Broken fix it.
By Q1 Productions
Enhanced Contracting for Purchasing Groups, Competitive Pricing Models, Training Hospital Staff Among Topics to be Addressed at 2nd Annual Meeting
By Sherman R. Cain, Author
Author, Sherman R. Cain delves into the day-to-day life of the hotel bellman and the guests that he serves.
By SJS Solutions Ltd
Glen Eira City Council located in the south-eastern suburbs of Melbourne, Australia provide public services to many of Melbourne’s leafy inner suburbs.
By Multitone
Sandra Hunter joins Multitone as new Business Development Manager
By ViewSonic
The company continues its thirteen year relationship with noHold
By Retnom, Inc.
Marketing Services Firm acquires Fortune 500 clients in the Ohio region and begins adding staff. Retnom, Inc.
By Tlantic
Tlantic, a global developer of retail solutions, is launching the Tlantic Mobile Retail Suite™ at RBTE.
By PR Artistry
Chessington, Surrey, 11 February 2015. Sunrise Software, a leading supplier of Service Management solutions has announced the appointment of Dean Coleman as Head of Service Delivery.
By Elbert Construction
UASRC Awards Elbert for Highest Level of Customer Satisfaction
By Olark
Karl Pawlewicz, Voice of Olark, will address best practices for live chat and outstanding customer service for your eCommerce business at the New York eCommerce Meetup on Wednesday, February 11, 2015.
By Innovate Building Solutions
Houzz.com, the leading platform for home remodeling and design, gives yearly awards in two categories: Customer Service and Design. We are pleased to announce that Innovate Building Solutions received awards in both Design and Customer Service for 2015.
By HappyOrNot
HappyOrNot® and ScanLang plc announce Partnership, bringing Customer Experience Management system to Industry-Wide Organizations in Austria.
By Five Sparrows, LLC
At Five Sparrows, LLC, All of Our Customers are VIPs to Us!”
By Trusource Labs
SPOT BPO LLC announced today that it will operate under the name Trusource Labs®, effective immediately.
By Evolve IP
Leading National Industrial Distributor Relying on Award-Winning Evolve IP OneCloud™ Services
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today released a synopsis of its upcoming webinar “How to Please Callers and Wow Management”.
By ThrottleNet
ThrottleNet, an IT firm based in St. Louis, MO has once again been named one of the top local companies for customer service by St.
By CPR Cell Phone Repair
CPR Cell Phone Repair, the fastest growing wireless technology franchise network in the United States, is proud to announce their ISO 9001:2008 certification.
By James G. Herro Agency
James G. Herro nominated for prestigious recognition by customers
By PR Artistry
Easy to use UI brings business application more in line with social media type applications
By UBM’s ICMI Top 50 Companies for Customer Service
The Top 50 Companies for Customer Service is UK’s largest and most prestigious customer service benchmarking programme.
By HappyOrNot
HappyOrNot is back and ready to create big buzz at the upcoming Retail's Big Show in New York City on 11-13 January!
By FCR, LLC
Independence, Oregon selected as location of new call center site.
By Retnom, Inc.
Retnom, Inc. the "Front-runner of Interactive Marketing Solutions" in the Ohio region, is reporting today that company-wide productivity is up 48%, while company profits soar to an all new high of 62%! The expansion module continues to explode with new...
By PR Artistry
Findings of a new survey indicate that gamification is a growing trend delivering the right results.
By European Waterways
Features New U.S. Representative, Online Reservations System, and Scores of Colorful ‘White Label’ Videos on DVD and Online
By Brandon Honda
John Marazzi, co-owner of Brandon Honda in Tampa, Florida is featured in "The Principal's Office" in the December 2014 issue of Dealer Solutions magazine.
By CommVault
Achieves a 97 percent customer satisfaction rating in recent benchmark for excellence in customer support and services, beating industry averages


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