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December 2014
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customer service Press Releases

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By Retnom, Inc.
Retnom, Inc. the "Front-runner of Interactive Marketing Solutions" in the Ohio region, is reporting today that company-wide productivity is up 48%, while company profits soar to an all new high of 62%! The expansion module continues to explode with new...

By Brandon Honda
John Marazzi, co-owner of Brandon Honda in Tampa, Florida is featured in "The Principal's Office" in the December 2014 issue of Dealer Solutions magazine.

By 360Connext/CTS Service Solutions
“Crack The Customer Code with Adam Toporek and Jeannie Walters” Just Launched

By Mariposa Leadership
Lee Cockerell, former Executive Vice President of Operations at Walt Disney World® Resort, will be interviewed by Sue Bethanis, CEO/Founder of Mariposa Leadership, on the popular Wise Talk Leadership Forum for executives on December 15, 2014.

By WebSan Solutions Inc.
WebSan Solutions was awarded the 2014 Ontario Business Achievement Award for Service Excellence. On November 26, 2014 hundreds of business leaders gathered in downtown Toronto to celebrate the best of the best in Ontario.

By Farnsworth Hill Company
Beachwood, Ohio –November 18, 2014— In July 2013, it was announced that a longtime Beachwood, Ohio call center, distribution and fulfillment company was purchased and placed under the new name Farnsworth Hill Company (FHC). A boutique style U.S.

By Vsnap
Dave McLaughlin, CEO and Co-Founder of Vsnap, will be sharing his insights on digital technology and marketing at the upcoming ‘World of Video Commerce’ Meetup.

By Mariposa Leadership
Steve Curtin, a recognized customer service expert and author, will be interviewed by Sue Bethanis, CEO/Founder of Mariposa Leadership, on the popular Wise Talk Leadership Forum for executives on November 20, 2014.

By JUJAMA, Inc.
SCRANTON, PA—  JUJAMA, Inc. Executive Vice President David Bialkowski recently attended the World Medical Tourism & Employer Healthcare Congress in Washington, DC to provide onsite support for the event’s highly rated, JUJAMA-powered...

By Wheaton World Wide Moving | Bekins Van Lines
Wheaton World Wide Moving | Bekins Van Lines named Todd Emrick Director of Customer Service.

By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions, LLC, (http://www.goldengatebpo.com) a leading global customer management and Business Process Outsourcing (BPO) company, announced that is has secured a long-term agreement to provide customer service and other support...

By Cheers Plus - www.cheersplus.com
"Where everybody knows your name, and they're always glad you came." - Cheers Theme Song

By HappyOrNot Ltd.
HappyOrNot Ltd. is pleased to announce the new addition of Lauri Fjällström to the company in the position of Senior Software Engineer for our Finland Headquarters. Mr.

By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom,  internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance...

By Capita Conferences
Wednesday 10th December – Central London Everyone Counts: Planning for Patients 2013/14 committed the NHS to move towards routine services being available seven days a week.

By PR Artistry
Latest release makes everyday tasks simpler, sharing information across ITIL® and customer service disciplines

By HappyOrNot Ltd.
HappyOrNot Ltd. exhibitor and sponsor at World Retail Congress, Paris, France, 29 September – 01 October 2014.

By Onlineprinters GmbH
International Team Answers Customer Questions From All Over Europe

By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.

By MuLondon
Organic Skincare Brand MuLondon, Committed To Stellar Customer Service, Wins Mayor Of Lewisham Customer Care Award

All Press Releases

By Retnom, Inc.
Retnom, Inc. the "Front-runner of Interactive Marketing Solutions" in the Ohio region, is reporting today that company-wide productivity is up 48%, while company profits soar to an all new high of 62%! The expansion module continues to explode with new...

By PR Artistry
Findings of a new survey indicate that gamification is a growing trend delivering the right results.

By European Waterways
Features New U.S. Representative, Online Reservations System, and Scores of Colorful ‘White Label’ Videos on DVD and Online

By Brandon Honda
John Marazzi, co-owner of Brandon Honda in Tampa, Florida is featured in "The Principal's Office" in the December 2014 issue of Dealer Solutions magazine.

By CommVault
Achieves a 97 percent customer satisfaction rating in recent benchmark for excellence in customer support and services, beating industry averages

By 360Connext/CTS Service Solutions
“Crack The Customer Code with Adam Toporek and Jeannie Walters” Just Launched

By Mariposa Leadership
Lee Cockerell, former Executive Vice President of Operations at Walt Disney World® Resort, will be interviewed by Sue Bethanis, CEO/Founder of Mariposa Leadership, on the popular Wise Talk Leadership Forum for executives on December 15, 2014.

By WebSan Solutions Inc.
WebSan Solutions was awarded the 2014 Ontario Business Achievement Award for Service Excellence. On November 26, 2014 hundreds of business leaders gathered in downtown Toronto to celebrate the best of the best in Ontario.

By Farnsworth Hill Company
Beachwood, Ohio –November 18, 2014— In July 2013, it was announced that a longtime Beachwood, Ohio call center, distribution and fulfillment company was purchased and placed under the new name Farnsworth Hill Company (FHC). A boutique style U.S.

By Vsnap
Dave McLaughlin, CEO and Co-Founder of Vsnap, will be sharing his insights on digital technology and marketing at the upcoming ‘World of Video Commerce’ Meetup.

By PR Artistry
Klaas van der Leest, Managing Director, Intelecom UK Ltd, shares his top six tips for keeping customers happy in today’s contact centres According to research from two million consumers prior to the launch of a new benchmarking programme, customer...

By Mariposa Leadership
Steve Curtin, a recognized customer service expert and author, will be interviewed by Sue Bethanis, CEO/Founder of Mariposa Leadership, on the popular Wise Talk Leadership Forum for executives on November 20, 2014.

By PR Artistry
ITIL based Service Desk solutions form the basis for best fit for providing critical Customer Support Chessington, 30 October 2014 - UK-headquartered Service Management company, Sunrise Software has published a paper outlining the benefits of an ITIL...

By JUJAMA, Inc.
SCRANTON, PA—  JUJAMA, Inc. Executive Vice President David Bialkowski recently attended the World Medical Tourism & Employer Healthcare Congress in Washington, DC to provide onsite support for the event’s highly rated, JUJAMA-powered...

By HappyOrNot Ltd.
Measuring and improving customer satisfaction has never been so easy, fun, and effective as when using the unique solution developed by HappyOrNot.

By bizsum.com
Social media has given consumers the kind of loud and powerful voices they have not enjoyed since neighborhood shops dominated the market.

By Interactive Intelligence
As the number of alternative channels widens, social media, web chat and video chat will start to catch up with traditional communication methods

By Wheaton World Wide Moving | Bekins Van Lines
Wheaton World Wide Moving | Bekins Van Lines named Todd Emrick Director of Customer Service.

By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions, LLC, (http://www.goldengatebpo.com) a leading global customer management and Business Process Outsourcing (BPO) company, announced that is has secured a long-term agreement to provide customer service and other support...

By Cheers Plus - www.cheersplus.com
"Where everybody knows your name, and they're always glad you came." - Cheers Theme Song

By HappyOrNot Ltd.
HappyOrNot Americas Inc. is pleased to announce the new addition of Alan Hardy Jr. to the company in the position of Service Support Specialist. Mr.

By Capita Conferences
Transforming Contact Centres in the Public Sector Friday 28th November 2014 – Central London Chaired by Susan Attard, Deputy Town Clerk, City of London Corporation About the conference: With customer expectations rising and reduced budgets, contact...

By TheInspirationAcademy
Customer service is the back bone of large companies. Customer service training will help to maintain and keep relationship with the customers

By HappyOrNot Ltd.
HappyOrNot Ltd. is pleased to announce the new addition of Lauri Fjällström to the company in the position of Senior Software Engineer for our Finland Headquarters. Mr.

By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom,  internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance...

By Capita Conferences
Wednesday 10th December – Central London Everyone Counts: Planning for Patients 2013/14 committed the NHS to move towards routine services being available seven days a week.

By PR Artistry
Latest release makes everyday tasks simpler, sharing information across ITIL® and customer service disciplines

By PerformTel
Recognized as the Fastest Growing Privately-Owned Company in Minn

By HappyOrNot Ltd.
HappyOrNot Ltd. exhibitor and sponsor at World Retail Congress, Paris, France, 29 September – 01 October 2014.

By Kennedy PR Ltd
Steven Heather and Mark Wilson have created a superb platform for small businesses that is set to revolutionize the way we work, in our business and on our business.

By Onlineprinters GmbH
International Team Answers Customer Questions From All Over Europe

By Warden Entertainment Media
Art Suriano’s Insider Business Expertise and New Book "The Ultimate Customer Experience" Reveals Insight and Steps to Build Customer Loyalty and Sales

By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.

By Clock Software
Or does the embracing of technology change the way hospitality and catering industries operate?

By MuLondon
Organic Skincare Brand MuLondon, Committed To Stellar Customer Service, Wins Mayor Of Lewisham Customer Care Award

By LubriMan Corp
LubriMan Corp, the nation’s leading on-site car maintenance and care company, servicing the employees of commercial concerns and fleets alike, establishes Customer Service Center in Los Angeles, CA.

By Splice
Visitors can read shocking, funny, and revealing posts or vent pent-up frustrations by posting their own service employee horror stories, free of charge.

By HappyOrNot
ALJ Toyota Saudi Arabia, one of World’s largest distributors of Toyota, Enhancing Customer Experience with HappyOrNot

By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...

By Catalyst Ranch
JHW Hospitality and Catalyst Ranch Join Forces for Exclusive Seminars and Workshops.

By PR Artistry
New version of web-based portal includes improved visual displays and trends analysis of key performance data for critical Service Desk data

By NUMERIS-MEDIA
Africa digitizes and innovates: Kenya Commercial Bank (KCB) Group ups performance via technology; MobiMedia South Africa confirms that mobile content is King; United Bank for Africa (UBA) Plc introduces banking alerts on the Twitter platform

By Behr & Behr
Colorado Springs, Colo. – July 10, 2014 – Behr & Behr, part of the consortium of real estate providers within The Platinum Group, is pleased to announce they brokered the deal for Kelly and Kevin Benson of Colorado Springs to sell their property...

By CFL Mortgage
CFL Mortgage received the nationwide honor from Sierra Pacific Mortgage Company, Inc., who made the announcement last week.

By Northeast Consulting Group, Inc.
Northeast Consulting Group, Inc. is a privately owned marketing company that specializes in public relations and brand building for our clients. Our job is to help these companies continue to grow and expand throughout their selected target markets.

By HappyOrNot
Florida, USA,  10 July 2014 – The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, will be presented on an interview with 21st Century Television...

By HappyOrNot
HappyOrNot® announces its nominated new board of directors, consisting of Tero Luoma, Oskari Lehtonen (PhD) and Saku Mäkinen (PhD).

By GSF Mortgage
GSF Mortgage is proud to welcome Gino Gregory as branch manager in Pittsburgh, Pennsylvania.  He comes to GSF with nine years of mortgage industry experience.

By SoundviewPro
SoundviewPro has just released the video course Delivering Exceptional Customer Service with Steve Curtin. SoundviewPro courses are free and viewable on any computer, tablet or smartphone.

By GSF Mortgage
GSF Mortgage is pleased to welcome Kelly Oatsvall as branch manager in Sarasota, Florida. Joining Oatsvall is Warren Herman, mortgage loan originator. This is the second branch in Sarasota.



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