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| customer service Latest News+ XML/RSSBy 3clogic Quez Media Achieves a New Level of Performance and Reliability with 3CLogic’s Cloud-Based Contact Center Software and CRM Integration By 24-7 Intouch Matt Wheatley, Director of Sales and Business Development for Social Herd (a 24-7 Intouch company), will be speaking at the SOCAP International 2013 Canada Community Event. By Donnelly Communications, Inc. The combined operation will maximize the use of facilities, technology and labor by leveraging the ability to route call, email, and chat traffic between the two contact centers, increasing efficiencies and capabilities. By PR Artistry Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations. By King Kullen King Kullen Grocery Co., Inc. (Bethpage, NY) recently announced the promotion of Joseph Brown, a resident of Centereach, NY, to the position of Senior Vice President, Chief Merchandising Officer. By St. Somewhere Marketing Perry Ludy Follows His Award-Winning Business Management Book, “Profit Building: Cutting Costs Without Cutting People,” with “No Lizards in My Shoes: How to Motivate Good People to Bring Back Great Customer Service,” By PR Artistry (Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS. By Walnut Creek Ford Walnut Creek Ford is proud to announce that we have a 2014 Shelby GT500 Mustang Coupe in stock! By Dolman Law Group The National Trial Lawyers named Matthew A. Dolman, Esq. one of the Top 100 trial lawyers in the state of Florida in 2013. By Madico Window Film Premium window film manufacturer appoints Angie Leonetti to lead department, bolstering Madico’s commitment to provide quality products and personalized service By Hypatia Research Group Return on Investment from Social Customer Service and Support Initiatives Higher Than Other Business Use Cases. By Enterasys Networks Newbury, March. 15, 2013 – Enterasys Networks, a Siemens Enterprise Communications Company, announced several award wins from the sixth annual Stevie Awards for Sales & Customer Service. By Errol Allen Consulting Now most people don't know that besides being passionate about all things customer service, I'm also a photographer. By Talk of the Town News The Canine Club and Spa Wins Talk of the Town Customer Satisfaction Award for the Third Straight Year By LiveChat, Inc. 10 months of work result in simpler and faster LiveChat product. Amazing customer service comes more easily and naturally. By Consortium Media Moving and storage company to fill open positions throughout 2013 By Postcode Anywhere Virgin Games improves customer service with address validation from Postcode Anywhere By Suzi's Sweet Shoppe When it comes to the price of customer service every company must determine the best way to show their customers how much they are appreciated at every opportunity they can. By ESII Showcase Participation Will Enable Us To Introduce Our Latest Innovations In Queuing Management Solutions By 24-7 Intouch Chris Wallace, Vice President of Sales, Dedicated Solutions at 24-7 Intouch, has been elected to the Society of Consumer Affairs Professionals (SOCAP International) 2013 Board of Directors. All Press ReleasesBy Donnelly Communications, Inc Founder Martin D. Tighe Assumes the Role of Chairman of the Board, Dennis E. McMaster is Appointed CEO, Thomas P. Moroney is Appointed President of the Donnelly Division, Greg L. Steele is President of the ProCore Division By Broten Garage Door & Gate For the sixth consecutive year, Broten Garage Door & Gate has been selected for the 2013 Best of Pompano Beach Award by the U.S. Commerce Association (USCA). By Expose Yourself Public Relations It used to be that customer service was a top priority for almost any business. After all, what is a business without customers? “Service with a smile” was the mantra of many a company or store. By 3clogic Quez Media Achieves a New Level of Performance and Reliability with 3CLogic’s Cloud-Based Contact Center Software and CRM Integration By 24-7 Intouch Matt Wheatley, Director of Sales and Business Development for Social Herd (a 24-7 Intouch company), will be speaking at the SOCAP International 2013 Canada Community Event. By Donnelly Communications, Inc. The combined operation will maximize the use of facilities, technology and labor by leveraging the ability to route call, email, and chat traffic between the two contact centers, increasing efficiencies and capabilities. By Hemsley Fraser Call centres have an opportunity to make a real difference through the way they develop their staff, according to a new white paper from Hemsley Fraser. By Midwest Management Promotioins Midwest Management Promotions is a Twin Cities-based marketing firm that is benefiting from continued success with its established retail program. By American Blinds Wallpaper and More Home decorating retailer given top ranking after a comprehensive survey of digital review channels. Insurance Providers Can Deploy Advanced Contact Centre Technology Solutions to Gain Competitive Edge By Interactive Intelligence Inc. Insurance providers must transform from policy and product based, to customer based organizations to capitalize on the booming Insurance market in the Middle East By PR Artistry Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations. By Terry Corbell Your revenue will quickly increase, if you employ six steps to maximize your customer loyalty program, says Seattle business-performance consultant Terry Corbell. By Robert Lucy Creative An outstanding employee is recognized by one of the people he serves and given a one-of-a-kind award for service. By King Kullen King Kullen Grocery Co., Inc. (Bethpage, NY) recently announced the promotion of Joseph Brown, a resident of Centereach, NY, to the position of Senior Vice President, Chief Merchandising Officer. By Dolman Law Group Dolman Law Group issued an alert to residents across the Greater Tampa Bay area over the weekend regarding defective medications and bad drugs. By St. Somewhere Marketing Perry Ludy Follows His Award-Winning Business Management Book, “Profit Building: Cutting Costs Without Cutting People,” with “No Lizards in My Shoes: How to Motivate Good People to Bring Back Great Customer Service,” By Moloney Painting Ltd. Being a painter is not just a job, but it is also a form of commitment and Moloney Painting Ltd does that for all of its customers. By PR Artistry (Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS. By King Marketing, Inc As a constantly changing industry King Marketing constantly approaches retail marketing from the consumer's viewpoint. By PR Artistry Intelecom responds to customer demand with two major enhancements that give agents faster and greater control in a contact centre environment Staffing Solutions Enterprises Recognized for WOW Experience with World Class Customer Service Award By Staffing Solutions Enterprises STAFFING SOLUTIONS ENTERPRISES RECEIVES SMART BUSINESS WORLD CLASS CUSTOMER SERVICE AWARD “WOW Experience” Delivers Superior Service with Every Customer Interaction April 19, 2013 – Mayfield Heights, OH – Staffing Solutions Enterprises is pleased... By Auraportal Financial Times names INCAE as one of world's top ten business schools. By Walnut Creek Ford Walnut Creek Ford is proud to announce that we have a 2014 Shelby GT500 Mustang Coupe in stock! By Hard Fire Suppression Systems Inc Hard Fire of Ohio utilizing new technologies to provide exceptional customer service By Holiday Inn Sioux Falls City Centre Holiday Inn Sioux Falls City Centre receives the 2012 George S. Mickelson Great Service Award PIERRE, SD – The South Dakota Department of Tourism awarded the 2012 George S. By SMi Group Join fellow industry professionals at SMi's Masterclass - Knowing your audience: social media listening for utilities taking place on 11th July 2013, Central London First Direct first for customer service, but customer satisfaction with banking sector remains muted By Institute of Customer Service • First Direct pulls ahead in customer satisfaction rankings • The Co-operative Bank overtakes Nationwide • Banks continue to lag behind other sectors By Talk of the Town News/Celebration Media U.S. Alexandria restaurant, Savio’s Italian Restaurant and Bar, receives high customer satisfaction marks leading to its fourth straight Talk of the Town Award. By Dolman Law Group The National Trial Lawyers named Matthew A. Dolman, Esq. one of the Top 100 trial lawyers in the state of Florida in 2013. By Madico Window Film Premium window film manufacturer appoints Angie Leonetti to lead department, bolstering Madico’s commitment to provide quality products and personalized service By Volpa Electronic equipment repair centre, Ancrum Electronics, based in Dundee and Brechin, is celebrating this week as the first Scottish company to be named as Samsung’s Premier Service Centre of the Year. By Talk of the Town News/Celebration Media U.S. Dr. Andrew Fanelli and the team at Regional Gastrointestinal Consultants receive high marks from patients, earning them back-to-back Talk of the Town Awards. By Talk of the Town News/Celebration Media U.S. Businesses discuss the benefits of winning the Talk of the Town Customer Satisfaction... By Angel Links Here at Angel Links we take pride in our creative and unique approach to sales and marketing we are based in Canary Wharf... By Talk of the Town News/Celebration Media U.S. Ten businesses throughout the United States have earned consecutive Talk of the Town Awards for providing outstanding customer service, as acknowledged by their... By Hypatia Research Group Return on Investment from Social Customer Service and Support Initiatives Higher Than Other Business Use Cases. By Enterasys Networks Newbury, March. 15, 2013 – Enterasys Networks, a Siemens Enterprise Communications Company, announced several award wins from the sixth annual Stevie Awards for Sales & Customer Service. By Talk of the Town News/Celebration Media U.S. Six restaurants in the United States and Canada have been honored again in 2013 with the prestigious Talk of the Town Award, marking five straight wins for each of the businesses. By XMPro Inc. Dallas, TX, 12th March 2013 – XMPro, named Gartner Cool Vendor for Business Process Management 2012*, today announced their participation as a sponsor at the Gartner Business Process Management (BPM) Summit, to be held this year in National Harbor,... By Customer Management Exchange Network/IQPC Exchange Balancing the delivery of a multi-channel customer experience strategy and meeting the needs of shareholders is becoming increasingly difficult in today’s volatile economy, yet is a necessity for any business that wants to stay ahead in this... By Errol Allen Consulting Now most people don't know that besides being passionate about all things customer service, I'm also a photographer. By Driven Local A brief look into how you can make the best out of a negative review about your business. By NewVoiceMedia The company signs a £1.8m five-year agreement to make use of true cloud services across its customer experience operation. By Talk of the Town News The Canine Club and Spa Wins Talk of the Town Customer Satisfaction Award for the Third Straight Year By LiveChat, Inc. 10 months of work result in simpler and faster LiveChat product. Amazing customer service comes more easily and naturally. By Consortium Media Moving and storage company to fill open positions throughout 2013 By Postcode Anywhere Virgin Games improves customer service with address validation from Postcode Anywhere By Suzi's Sweet Shoppe When it comes to the price of customer service every company must determine the best way to show their customers how much they are appreciated at every opportunity they can. By ESII Showcase Participation Will Enable Us To Introduce Our Latest Innovations In Queuing Management Solutions By 24-7 Intouch Chris Wallace, Vice President of Sales, Dedicated Solutions at 24-7 Intouch, has been elected to the Society of Consumer Affairs Professionals (SOCAP International) 2013 Board of Directors. |
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