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June 2015
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customer service Press Releases

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By uRevu
Takes Equity Stake in Rating App Startup and Joins Board & Executive Committee
By Ideal Boilers
Ideal Boilers adds ‘Live Chat’ feature to Installer Connect.
By RE/MAX DFW Associates
Peggy Case with RE/MAX DFW Associates in the Plano office was recently honored with the office’s Customer Service Award for 2014 at the company’s Business Symposium.
By Winners Circle Resort
Recognized as a Top Performing Hotel & Resort as Reviewed by Travelers on the World’s Largest Travel Site
By DTR Inc.
Mr. Goldberg’s four book work readiness series, Workplace Basics, Workplace Skills, People Skills and Customer Service will have companion student books that will be available the first week in June.
By NUMERIS-MEDIA
Market intelligence firm, NUMERIS (Nigeria), have launched a free mystery shopping exercise that looks into the quality of service offered by the 21 major banks in Nigeria. The latest mystery shop results were released on Friday, May 22, 2015 by NUMERIS.
By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions , a global customer management and business process outsourcing (BPO) company, announced that it has launched an inbound customer service and technical support program in Phoenix, Arizona on behalf of a new client, one of.
By Inktel Contact Center Solutions
When restaurant operators want to increase sales and optimize guest services, they turn to Inktel to provide centralized, multi-channel communications solutions for off-premise catering and takeout orders.
By Execs In The Know
WINNIPEG, MANITOBA. – Execs In The Know, advocates for the Customer Service Professional, have announced two new additions to their 2015 Advisory Board.
By www.bizsum.com
Customers are in control of the marketing messages they receive—both the content and the delivery. They expect to have the same experiences whether they are online or in a store.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By Conversocial
Conversocial's Platform Enables Social First Approach to Enhance Customer Satisfaction
By Business Success Solution.com
Local Consultants train small business owners and professionals to boost revenue through outstanding customer service experience
By PODS®
PODS moving and storage company recognized for above and beyond customer service
By Sandy Sansing Mazda
Hard Work, Devotion and Commitment to Customers Define a Gold Cup Dealer
By Heritage Auto Group
Heritage Logan CDJR draws 60% of its customers from outside of their business area thanks to stellar service.
By NUMERIS
Provides customer service evaluation for both big and small companies in West Africa
By Execs In The Know
WINNIPEG, MANITOBA. March 3, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “If it’s Broken fix it.
By Retnom, Inc.
Marketing Services Firm acquires Fortune 500 clients in the Ohio region and begins adding staff. Retnom, Inc.
By Olark
Karl Pawlewicz, Voice of Olark, will address best practices for live chat and outstanding customer service for your eCommerce business at the New York eCommerce Meetup on Wednesday, February 11, 2015.

All Press Releases

By uRevu
Takes Equity Stake in Rating App Startup and Joins Board & Executive Committee
By Ideal Boilers
Ideal Boilers adds ‘Live Chat’ feature to Installer Connect.
By PR Artistry
Latest product innovations release the benefits of HTML 5, Change Management, mobility and gamification to reward Service Desk Analysts and step up support for 4,000 users around the world
By PR Artistry
Intelecom UK Ltd, a provider of multi-channel cloud-based contact centre solutions, today announced a 122% increase in license revenue for Intelecom Connect during the year ending January 2014.
By PR Artistry
Delivering ‘a great customer experience’ is now top of every boardroom agenda as Service Providers compete to retain and recruit customers
By RE/MAX DFW Associates
Peggy Case with RE/MAX DFW Associates in the Plano office was recently honored with the office’s Customer Service Award for 2014 at the company’s Business Symposium.
By Ventrica
Recognition in ‘Best Outsourcing Partnership’ category with online estate agent Purplebricks
By PR Artistry
Social media risk and compliance software transforms marketing and customer service for passengers
By PR Artistry
Blogs from renowned ITSM and CRM expert Barclay Rae provide best practice for Service Desks
By New Peak
Millions of young people are desperately job hunting and they are many who have been successful and taken their first step on the career ladder. There have been many articles lately giving advice on what to do for looking for work.
By Bob Little Press & PR
Waste King, the specialist collections, clearance and recycling company, has announced that its office staff are achieving above average levels of customer service.
By Winners Circle Resort
Recognized as a Top Performing Hotel & Resort as Reviewed by Travelers on the World’s Largest Travel Site
By GSF Mortgage
GSF Mortgage is pleased to welcome Koby Luedtke as a mortgage loan originator in the Brookfield, Wisconsin location. He joins TeamGO with 11 years of mortgage industry experience.
By Decimal Technologies
Decimal Technologies: One of the top 20 most promising Enterprise Mobility Companies in India improving customer service, enhancing customer experience, increasing employee productivity
By DTR Inc.
Mr. Goldberg’s four book work readiness series, Workplace Basics, Workplace Skills, People Skills and Customer Service will have companion student books that will be available the first week in June.
By NUMERIS-MEDIA
Market intelligence firm, NUMERIS (Nigeria), have launched a free mystery shopping exercise that looks into the quality of service offered by the 21 major banks in Nigeria. The latest mystery shop results were released on Friday, May 22, 2015 by NUMERIS.
By GSF Mortgage
GSF Mortgage is pleased to welcome Charles Monroe as branch manager in Overland Park, Kansas. Monroe joins TeamGO with 11 years of industry experience.
By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions , a global customer management and business process outsourcing (BPO) company, announced that it has launched an inbound customer service and technical support program in Phoenix, Arizona on behalf of a new client, one of.
By PR Artistry
Intelecom Group AS today announced the latest release of Intelecom Connect, its multi-channel cloud-based contact centre solution.
By Inktel Contact Center Solutions
When restaurant operators want to increase sales and optimize guest services, they turn to Inktel to provide centralized, multi-channel communications solutions for off-premise catering and takeout orders.
By PR Artistry
Fast improvements in productivity, analyst efficiency and interoperability win top honours for DXI and Sky
By Execs In The Know
WINNIPEG, MANITOBA. – Execs In The Know, advocates for the Customer Service Professional, have announced two new additions to their 2015 Advisory Board.
By Inktel Contact Center Solutions
Coming off the heels of one of our hottest peak holiday seasons, Inktel’s Retail practice outperformed expectations and established new retail partnerships across a variety of different sectors: - One of the largest global tire and auto service...
By www.bizsum.com
Customers are in control of the marketing messages they receive—both the content and the delivery. They expect to have the same experiences whether they are online or in a store.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By TSI Healthcare
TSI Healthcare is proud to announce their selection as a ”Stevie Awards®” winner for the category of “Customer Service Department of the Year- Healthcare, Pharmaceuticals, and Other Related Industries”.
By GSF Mortgage
GSF Mortgage is pleased to welcome David Nuckolls to its branch in Bolivar, Tennessee. Nuckolls will work under Bobby Roberts, branch manager. Nuckolls received his bachelor’s degree in horticulture form the University of Tennessee at Knoxville.
By Frank Reactions
New Research - Customer Service: A Twitter Experiment - How 104 Companies Responded To Help Requests on Twitter
By Conversocial
Conversocial's Platform Enables Social First Approach to Enhance Customer Satisfaction
By Business Success Solution.com
Local Consultants train small business owners and professionals to boost revenue through outstanding customer service experience
By PODS®
PODS moving and storage company recognized for above and beyond customer service
By Ramada Jumeirah Hotel
Global Expert in Customer Service returns to address Dubai Business and Tourism Venue: Ramada Jumeirah Hotel Dubai, UAE Date: 13th April 2015 Time slots: 8:00 – 9:30 am | 7:00 - 8:30pm Where the pace, volume and complexity of change is frenetic, it’s...
By noHold, Inc.
March 26, 2015, MILPITAS, CA – As a recognized leader, with over 15 years of experience in the Virtual Assistant space, noHold has developed a list of best practices; the integration between a Virtual Assistant and live chat through live chat...
By GSF Mortgage
GSF Mortgage is pleased to welcome industry veteran, Steve Azarch in Murfreesboro, Tennessee. He joins TeamGO with more than 20 years of mortgage experience.
By Capita Conferences
This timely event brings together leading providers from across the public sector to provide strategic and practical advice on designing and implementing modern and efficient contact centres.
By DropStopper
An innovative and unique customer service addition (dropstopper.ca)
By PR Artistry
Capita supports client’s 30,000 employees with HR, administration and other occupational services.
By PR Artistry
New queue management provides better service to callers and reduces stress for contact centre staff
By Sandy Sansing Mazda
Hard Work, Devotion and Commitment to Customers Define a Gold Cup Dealer
By GSF Mortgage
GSF Mortgage is pleased to welcome Michael Recotta in Metairie, Louisiana. Recotta joins TeamGO with eight years of mortgage industry experience. This is the company’s first branch in the state.
By Overtime Pay Laws
Overtime pay rights website's infographic on call center employee overtime laws in the United States.
By Heritage Auto Group
Heritage Logan CDJR draws 60% of its customers from outside of their business area thanks to stellar service.
By NUMERIS
Provides customer service evaluation for both big and small companies in West Africa
By Execs In The Know
WINNIPEG, MANITOBA. March 3, 2015 – Chad McDaniel, President at Execs In The Know, will be moderating the webinar, “If it’s Broken fix it.
By Q1 Productions
Enhanced Contracting for Purchasing Groups, Competitive Pricing Models, Training Hospital Staff Among Topics to be Addressed at 2nd Annual Meeting
By Sherman R. Cain, Author
Author, Sherman R. Cain delves into the day-to-day life of the hotel bellman and the guests that he serves.
By SJS Solutions Ltd
Glen Eira City Council located in the south-eastern suburbs of Melbourne, Australia provide public services to many of Melbourne’s leafy inner suburbs.
By Multitone
Sandra Hunter joins Multitone as new Business Development Manager
By ViewSonic
The company continues its thirteen year relationship with noHold
By Retnom, Inc.
Marketing Services Firm acquires Fortune 500 clients in the Ohio region and begins adding staff. Retnom, Inc.


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