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August 2014
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customer service Press Releases

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By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.

By MuLondon
Organic Skincare Brand MuLondon, Committed To Stellar Customer Service, Wins Mayor Of Lewisham Customer Care Award

By LubriMan Corp
LubriMan Corp, the nation’s leading on-site car maintenance and care company, servicing the employees of commercial concerns and fleets alike, establishes Customer Service Center in Los Angeles, CA.

By Splice
Visitors can read shocking, funny, and revealing posts or vent pent-up frustrations by posting their own service employee horror stories, free of charge.

By HappyOrNot
ALJ Toyota Saudi Arabia, one of World’s largest distributors of Toyota, Enhancing Customer Experience with HappyOrNot

By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...

By PR Artistry
New version of web-based portal includes improved visual displays and trends analysis of key performance data for critical Service Desk data

By NUMERIS-MEDIA
Africa digitizes and innovates: Kenya Commercial Bank (KCB) Group ups performance via technology; MobiMedia South Africa confirms that mobile content is King; United Bank for Africa (UBA) Plc introduces banking alerts on the Twitter platform

By CFL Mortgage
CFL Mortgage received the nationwide honor from Sierra Pacific Mortgage Company, Inc., who made the announcement last week.

By Northeast Consulting Group, Inc.
Northeast Consulting Group, Inc. is a privately owned marketing company that specializes in public relations and brand building for our clients. Our job is to help these companies continue to grow and expand throughout their selected target markets.

By HappyOrNot
Florida, USA,  10 July 2014 – The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, will be presented on an interview with 21st Century Television...

By HappyOrNot
HappyOrNot® announces its nominated new board of directors, consisting of Tero Luoma, Oskari Lehtonen (PhD) and Saku Mäkinen (PhD).

By GSF Mortgage
GSF Mortgage is proud to welcome Gino Gregory as branch manager in Pittsburgh, Pennsylvania.  He comes to GSF with nine years of mortgage industry experience.

By SoundviewPro
SoundviewPro has just released the video course Delivering Exceptional Customer Service with Steve Curtin. SoundviewPro courses are free and viewable on any computer, tablet or smartphone.

By GSF Mortgage
GSF Mortgage is pleased to welcome Kelly Oatsvall as branch manager in Sarasota, Florida. Joining Oatsvall is Warren Herman, mortgage loan originator. This is the second branch in Sarasota.

By Lawrence Executive Alliance Of Professionals
Pharmacist Ebony Matthews of Lawrence Executive Alliance of Professionals (LEAP), LLC, is honored as a 2014 Customer Service Award Winner.

By Damovo
82 Percent of consumers say dealing with contact centres is an unnecessary stress

By G-Force Shipping
South Shore Company Takes Home “Fastest Growing Company of the Year” and “Customer Service Department of the Year” Awards

By isharedmedia.com
isharedmedia has created an outstanding reputation for high quality file transfer services. For the past two+ years the technology firm has provided the services for over 50,000 customers from all around the world.

By I Wish I Spit In Your Food
“I hate my job.” We’ve all heard this, so why not make something out of it? I Wish I Spit In Your Food is a fun, revolutionary website where you can post, read, and empathize with real stories of people’s daily customer-related frustrations.

All Press Releases

By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.

By Clock Software
Or does the embracing of technology change the way hospitality and catering industries operate?

By MuLondon
Organic Skincare Brand MuLondon, Committed To Stellar Customer Service, Wins Mayor Of Lewisham Customer Care Award

By LubriMan Corp
LubriMan Corp, the nation’s leading on-site car maintenance and care company, servicing the employees of commercial concerns and fleets alike, establishes Customer Service Center in Los Angeles, CA.

By Splice
Visitors can read shocking, funny, and revealing posts or vent pent-up frustrations by posting their own service employee horror stories, free of charge.

By HappyOrNot
ALJ Toyota Saudi Arabia, one of World’s largest distributors of Toyota, Enhancing Customer Experience with HappyOrNot

By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...

By Catalyst Ranch
JHW Hospitality and Catalyst Ranch Join Forces for Exclusive Seminars and Workshops.

By PR Artistry
New version of web-based portal includes improved visual displays and trends analysis of key performance data for critical Service Desk data

By NUMERIS-MEDIA
Africa digitizes and innovates: Kenya Commercial Bank (KCB) Group ups performance via technology; MobiMedia South Africa confirms that mobile content is King; United Bank for Africa (UBA) Plc introduces banking alerts on the Twitter platform

By Behr & Behr
Colorado Springs, Colo. – July 10, 2014 – Behr & Behr, part of the consortium of real estate providers within The Platinum Group, is pleased to announce they brokered the deal for Kelly and Kevin Benson of Colorado Springs to sell their property...

By CFL Mortgage
CFL Mortgage received the nationwide honor from Sierra Pacific Mortgage Company, Inc., who made the announcement last week.

By Northeast Consulting Group, Inc.
Northeast Consulting Group, Inc. is a privately owned marketing company that specializes in public relations and brand building for our clients. Our job is to help these companies continue to grow and expand throughout their selected target markets.

By HappyOrNot
Florida, USA,  10 July 2014 – The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, will be presented on an interview with 21st Century Television...

By HappyOrNot
HappyOrNot® announces its nominated new board of directors, consisting of Tero Luoma, Oskari Lehtonen (PhD) and Saku Mäkinen (PhD).

By GSF Mortgage
GSF Mortgage is proud to welcome Gino Gregory as branch manager in Pittsburgh, Pennsylvania.  He comes to GSF with nine years of mortgage industry experience.

By SoundviewPro
SoundviewPro has just released the video course Delivering Exceptional Customer Service with Steve Curtin. SoundviewPro courses are free and viewable on any computer, tablet or smartphone.

By GSF Mortgage
GSF Mortgage is pleased to welcome Kelly Oatsvall as branch manager in Sarasota, Florida. Joining Oatsvall is Warren Herman, mortgage loan originator. This is the second branch in Sarasota.

By Satisware
Helprace announced today the unveiling of a brand-new community, built completely from the ground up to allow community members and business owners alike to clearly see the value gained from a dedicated customer experience hub.

By Vista Solutions Group
Great customer service is not just about resolving help desk tickets.  Great customer service is a total way of doing business as a company and it's customers.

By Flowfinity Wireless Inc
Health insurance agency improves customer service and speeds insurance application processing with new mobile field sales application

By Lawrence Executive Alliance Of Professionals
Pharmacist Ebony Matthews of Lawrence Executive Alliance of Professionals (LEAP), LLC, is honored as a 2014 Customer Service Award Winner.

By Damovo
82 Percent of consumers say dealing with contact centres is an unnecessary stress

By G-Force Shipping
South Shore Company Takes Home “Fastest Growing Company of the Year” and “Customer Service Department of the Year” Awards

By Fair Media Council
Featuring Keynote by Mashable & Flip Flop Throw Down, FMC's Summer Social Media Boot Camp Attracts Hundreds of Businesses & Nonprofits of All Sizes

By isharedmedia.com
isharedmedia has created an outstanding reputation for high quality file transfer services. For the past two+ years the technology firm has provided the services for over 50,000 customers from all around the world.

By I Wish I Spit In Your Food
“I hate my job.” We’ve all heard this, so why not make something out of it? I Wish I Spit In Your Food is a fun, revolutionary website where you can post, read, and empathize with real stories of people’s daily customer-related frustrations.

By First Call Resolution
Expansion to add another 10,000 square feet to its current operations in Coos Bay and could bring an additional 140 jobs to the area.

By Renaissance ClubSport Aliso Viejo
The Renaissance ClubSport Aliso Viejo has been named the Full-Service Hotel of the Year for the western region for Renaissance Hotels.

By Catalyst Ranch
Illinois Meetings and Events has named Catalyst Ranch “Best Conference Venue” in 2013 after previously winning in 2012

By DRAMM
Manitowoc, WI – May 29th, 2014 - After 15 years working devotedly as a Customer Service Representative for the Dramm Corporation, Joy Mleziva is retiring on May 28th, 2014.

By RarePink.com
London based online luxury jeweller Rare Pink flew from London to Phoenix, Arizona to deliver a custom engagement ring just on time for the customer's proposal day.

By Open Access BPO
Philippine-based outsourcing firm Open Access BPO now delivers voice-based customer service and technical support in 13 languages.

By Pres-On
Employing Customer-Centric Strategies for Increasing Production Efficiencies

By 24-7 Intouch
Global business process outsourcer, 24-7 Intouch, has been ranked 2nd in the Interactive category of the 29th Annual Top 50 Teleservices Agencies Ranking in CUSTOMER Magazine.

By Vocalcom
Companies aim to increase technology solution call center products and enhance customer service

By HappyOrNot
Award'winning Finnish company HappyOrNot Ltd. has expanded its operations to the USA and opened its new office in Florida, boosting its industry leader status in The Americas.

By RE/MAX DFW Associates
Kreg Hall with RE/MAX DFW Associates in the Frisco Market Center office was recently honored with the office’s Customer Service Award for 2013 at the company’s Tech Symposium and Awards Presentation held at the Hilton Garden Inn in Lewisville.

By Global CTI
Global CTI Rated “World Class” in Customer Satisfaction by Independent Source Bakersfield, California, May 1, 2014 – Global CTI today announced it has earned a ShoreTel® partner customer experience award.

By PR Artistry
Problem Management and powerful Wallboard reporting features increase Service Desk capabilities and boosts customer satisfaction to over 90% in surveys

By Open Access BPO
Open Access BPO taps the Portuguese market through multilingual customer support

By Edward Jones - Matt McDonald: Financial Advisor
Edward Jones is proud to receive the 2014 TNS Choice Award for outstanding performance in investment services. We earned high client satisfaction scores and had strong client retention based on data provided by more than 6,900 U.S. households.

By Kelli Zane - First Impressions
Music City restaurant owners can face tough competition these days. Unique approaches can help restauranteurs stand out amongst all other restaurants.

By MediPurpose Inc.
Reorganization Ensures Continued Focus on Customer Satisfaction and Communication While Keeping Company Lean, Efficient

By Contract Callers, Inc.
The nation’s largest telecom risk management association welcomes Contract Callers, Inc. to its group of knowledge leaders who are at the fore front of influencing industry recovery and risk mitigation standards.

By Q1 Productions
Pre-Game Events and Initiatives, Gameday Traditions, WiFi Technology Among Session Topics

By dinCloud
Award Further Demonstrates dinCloud’s Commitment to Providing Exceptional Service and Support for Customers

By BBS, Inc. Boston
March Madness has almost come to an end. This week is the deciding factor to see who will be the March Madness Tournament champion. The winners from the first four weeks will be competing in Final Four this week.

By Trimble
Trimble (NASDAQ: TRMB) announced today the release of its latest field service industry report, entitled, Transforming Service Delivery: An Insight Report.

By Dial Green US Inc.
We hire the ability to improve lives;looking past the disability



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