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August 2015
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customer service Press Releases

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By Donnelly Communications, Inc.
Donnelly Clients will Benefit from Powerful Customer Intelligence
By FCR (First Call Resolution)
Company makes list for 2nd year in a row and improves ranking by 765 slots.
By Actionspace
To support continued global growth and cater the needs of users located across all the globe, Actionspace global technical support goes 24/7/365, starting from August 1.
By Synthetix Ltd
You missed it? You’ve got to be kidding me … Just like the showstopper McEnroe, our partner event ‘ACE in Online Customer Experience’ had the crowds entertained.
By Mustang Waterpark
A staple amongst the oak studded hills, Lopez Lake’s popular waterpark announced that the family owned and operated Mustang Waterpark is under new ownership by Nick and Allison Duggan.
By HappyOrNot
netLogistiK® and HappyOrNot® Announce Partnership, Making the Customer Experience Management System Available to Industry-Wide Organizations in Mexico and Columbia.
By BizFlix
Online Business and IT Skills Video Training Solution for Individuals and Small Teams
By uRevu
Takes Equity Stake in Rating App Startup and Joins Board & Executive Committee
By Ideal Boilers
Ideal Boilers adds ‘Live Chat’ feature to Installer Connect.
By RE/MAX DFW Associates
Peggy Case with RE/MAX DFW Associates in the Plano office was recently honored with the office’s Customer Service Award for 2014 at the company’s Business Symposium.
By Winners Circle Resort
Recognized as a Top Performing Hotel & Resort as Reviewed by Travelers on the World’s Largest Travel Site
By DTR Inc.
Mr. Goldberg’s four book work readiness series, Workplace Basics, Workplace Skills, People Skills and Customer Service will have companion student books that will be available the first week in June.
By NUMERIS-MEDIA
Market intelligence firm, NUMERIS (Nigeria), have launched a free mystery shopping exercise that looks into the quality of service offered by the 21 major banks in Nigeria. The latest mystery shop results were released on Friday, May 22, 2015 by NUMERIS.
By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions , a global customer management and business process outsourcing (BPO) company, announced that it has launched an inbound customer service and technical support program in Phoenix, Arizona on behalf of a new client, one of.
By Inktel Contact Center Solutions
When restaurant operators want to increase sales and optimize guest services, they turn to Inktel to provide centralized, multi-channel communications solutions for off-premise catering and takeout orders.
By Execs In The Know
WINNIPEG, MANITOBA. – Execs In The Know, advocates for the Customer Service Professional, have announced two new additions to their 2015 Advisory Board.
By www.bizsum.com
Customers are in control of the marketing messages they receive—both the content and the delivery. They expect to have the same experiences whether they are online or in a store.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By Conversocial
Conversocial's Platform Enables Social First Approach to Enhance Customer Satisfaction
By Business Success Solution.com
Local Consultants train small business owners and professionals to boost revenue through outstanding customer service experience

All Press Releases

By Donnelly Communications, Inc.
Donnelly Clients will Benefit from Powerful Customer Intelligence
By PR Artistry
Full Range of Contact Centre Innovations Spotlighted at Customer Contact Expo 30 September – 1 October, London, Olympia, Stand C10
By Penn Emblem Company
With over 68 years in the industry, Penn Emblem knows what customers expect, not only in regards to great products, but also with our outstanding customer service. Anyone can call and speak to a real representative, not a voicemail.
By FCR (First Call Resolution)
Company makes list for 2nd year in a row and improves ranking by 765 slots.
By GSF Mortgage
GSF Mortgage is pleased to welcome Tim Powell as branch manager in Decatur, Indiana. He joins TeamGO with 12 years of mortgage industry experience. He started his career in finance and worked for a local mortgage broker.
By Berkshire Hathaway HomeServices CA Properties
Los Angeles Region of Berkshire Hathaway HomeServices California Properties Honored for Customer Satisfaction by Brookfield Global Relocation Services
By Stopcocks Women Plumbers
A look at privacy, plumbing and customer service by Stopcocks Women Plumbers regular blogger, Mica May. We understand that having a plumber come and do work on your home isn’t only about whether they’re good at the plumbing.
By Stopcocks Women lumbers
Are you fed up of waiting in for plumbers who turn up late or not at all? Then call Stopcocks Women Plumbers
By Actionspace
To support continued global growth and cater the needs of users located across all the globe, Actionspace global technical support goes 24/7/365, starting from August 1.
By Synthetix Ltd
You missed it? You’ve got to be kidding me … Just like the showstopper McEnroe, our partner event ‘ACE in Online Customer Experience’ had the crowds entertained.
By RE/MAX DFW Associates
In the Dallas office of RE/MAX DFW Associates, Parsons Realty Team has become the team to watch.
By Mustang Waterpark
A staple amongst the oak studded hills, Lopez Lake’s popular waterpark announced that the family owned and operated Mustang Waterpark is under new ownership by Nick and Allison Duggan.
By PR Artistry
As LinkedIn celebrates its 12th birthday and Twitter edges closer to giving us a decade of Tweets - it’s hardly surprising that as social media platforms come of age, they are evolving and change is inevitable.
By HappyOrNot
netLogistiK® and HappyOrNot® Announce Partnership, Making the Customer Experience Management System Available to Industry-Wide Organizations in Mexico and Columbia.
By GSF Mortgage
GSF Mortgage is pleased to welcome Tim Bailey as branch manager in Nashville, Tennessee. He joins TeamGO with more than 30 years of industry experience.
By BizFlix
Online Business and IT Skills Video Training Solution for Individuals and Small Teams
By Feature Radiators
Saturday is the 4th July and, in the UK, it's “Independents Day” (rather than Independence Day), a day to celebrate our nation’s independent merchants and the unique products and services they offer.
By uRevu
Takes Equity Stake in Rating App Startup and Joins Board & Executive Committee
By Ideal Boilers
Ideal Boilers adds ‘Live Chat’ feature to Installer Connect.
By PR Artistry
Latest product innovations release the benefits of HTML 5, Change Management, mobility and gamification to reward Service Desk Analysts and step up support for 4,000 users around the world
By PR Artistry
Intelecom UK Ltd, a provider of multi-channel cloud-based contact centre solutions, today announced a 122% increase in license revenue for Intelecom Connect during the year ending January 2014.
By PR Artistry
Delivering ‘a great customer experience’ is now top of every boardroom agenda as Service Providers compete to retain and recruit customers
By RE/MAX DFW Associates
Peggy Case with RE/MAX DFW Associates in the Plano office was recently honored with the office’s Customer Service Award for 2014 at the company’s Business Symposium.
By Ventrica
Recognition in ‘Best Outsourcing Partnership’ category with online estate agent Purplebricks
By PR Artistry
Social media risk and compliance software transforms marketing and customer service for passengers
By PR Artistry
Blogs from renowned ITSM and CRM expert Barclay Rae provide best practice for Service Desks
By New Peak
Millions of young people are desperately job hunting and they are many who have been successful and taken their first step on the career ladder. There have been many articles lately giving advice on what to do for looking for work.
By Bob Little Press & PR
Waste King, the specialist collections, clearance and recycling company, has announced that its office staff are achieving above average levels of customer service.
By Winners Circle Resort
Recognized as a Top Performing Hotel & Resort as Reviewed by Travelers on the World’s Largest Travel Site
By GSF Mortgage
GSF Mortgage is pleased to welcome Koby Luedtke as a mortgage loan originator in the Brookfield, Wisconsin location. He joins TeamGO with 11 years of mortgage industry experience.
By Decimal Technologies
Decimal Technologies: One of the top 20 most promising Enterprise Mobility Companies in India improving customer service, enhancing customer experience, increasing employee productivity
By DTR Inc.
Mr. Goldberg’s four book work readiness series, Workplace Basics, Workplace Skills, People Skills and Customer Service will have companion student books that will be available the first week in June.
By NUMERIS-MEDIA
Market intelligence firm, NUMERIS (Nigeria), have launched a free mystery shopping exercise that looks into the quality of service offered by the 21 major banks in Nigeria. The latest mystery shop results were released on Friday, May 22, 2015 by NUMERIS.
By GSF Mortgage
GSF Mortgage is pleased to welcome Charles Monroe as branch manager in Overland Park, Kansas. Monroe joins TeamGO with 11 years of industry experience.
By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions , a global customer management and business process outsourcing (BPO) company, announced that it has launched an inbound customer service and technical support program in Phoenix, Arizona on behalf of a new client, one of.
By PR Artistry
Intelecom Group AS today announced the latest release of Intelecom Connect, its multi-channel cloud-based contact centre solution.
By Inktel Contact Center Solutions
When restaurant operators want to increase sales and optimize guest services, they turn to Inktel to provide centralized, multi-channel communications solutions for off-premise catering and takeout orders.
By PR Artistry
Fast improvements in productivity, analyst efficiency and interoperability win top honours for DXI and Sky
By Execs In The Know
WINNIPEG, MANITOBA. – Execs In The Know, advocates for the Customer Service Professional, have announced two new additions to their 2015 Advisory Board.
By Inktel Contact Center Solutions
Coming off the heels of one of our hottest peak holiday seasons, Inktel’s Retail practice outperformed expectations and established new retail partnerships across a variety of different sectors: - One of the largest global tire and auto service...
By www.bizsum.com
Customers are in control of the marketing messages they receive—both the content and the delivery. They expect to have the same experiences whether they are online or in a store.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By TSI Healthcare
TSI Healthcare is proud to announce their selection as a ”Stevie Awards®” winner for the category of “Customer Service Department of the Year- Healthcare, Pharmaceuticals, and Other Related Industries”.
By GSF Mortgage
GSF Mortgage is pleased to welcome David Nuckolls to its branch in Bolivar, Tennessee. Nuckolls will work under Bobby Roberts, branch manager. Nuckolls received his bachelor’s degree in horticulture form the University of Tennessee at Knoxville.
By Frank Reactions
New Research - Customer Service: A Twitter Experiment - How 104 Companies Responded To Help Requests on Twitter
By Conversocial
Conversocial's Platform Enables Social First Approach to Enhance Customer Satisfaction
By Business Success Solution.com
Local Consultants train small business owners and professionals to boost revenue through outstanding customer service experience
By PODS®
PODS moving and storage company recognized for above and beyond customer service
By Ramada Jumeirah Hotel
Global Expert in Customer Service returns to address Dubai Business and Tourism Venue: Ramada Jumeirah Hotel Dubai, UAE Date: 13th April 2015 Time slots: 8:00 – 9:30 am | 7:00 - 8:30pm Where the pace, volume and complexity of change is frenetic, it’s...
By noHold, Inc.
March 26, 2015, MILPITAS, CA – As a recognized leader, with over 15 years of experience in the Virtual Assistant space, noHold has developed a list of best practices; the integration between a Virtual Assistant and live chat through live chat...


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