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November 2014
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customer service Press Releases

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By I Wish I Spit In Your Food
“I hate my job.” We’ve all heard this, so why not make something out of it? I Wish I Spit In Your Food is a fun, revolutionary website where you can post, read, and empathize with real stories of people’s daily customer-related frustrations.

By First Call Resolution
Expansion to add another 10,000 square feet to its current operations in Coos Bay and could bring an additional 140 jobs to the area.

By Renaissance ClubSport Aliso Viejo
The Renaissance ClubSport Aliso Viejo has been named the Full-Service Hotel of the Year for the western region for Renaissance Hotels.

By Catalyst Ranch
Illinois Meetings and Events has named Catalyst Ranch “Best Conference Venue” in 2013 after previously winning in 2012

Manitowoc, WI – May 29th, 2014 - After 15 years working devotedly as a Customer Service Representative for the Dramm Corporation, Joy Mleziva is retiring on May 28th, 2014.

London based online luxury jeweller Rare Pink flew from London to Phoenix, Arizona to deliver a custom engagement ring just on time for the customer's proposal day.

By Open Access BPO
Philippine-based outsourcing firm Open Access BPO now delivers voice-based customer service and technical support in 13 languages.

By Pres-On
Employing Customer-Centric Strategies for Increasing Production Efficiencies

By 24-7 Intouch
Global business process outsourcer, 24-7 Intouch, has been ranked 2nd in the Interactive category of the 29th Annual Top 50 Teleservices Agencies Ranking in CUSTOMER Magazine.

By Vocalcom
Companies aim to increase technology solution call center products and enhance customer service

By HappyOrNot
Award'winning Finnish company HappyOrNot Ltd. has expanded its operations to the USA and opened its new office in Florida, boosting its industry leader status in The Americas.

By RE/MAX DFW Associates
Kreg Hall with RE/MAX DFW Associates in the Frisco Market Center office was recently honored with the office’s Customer Service Award for 2013 at the company’s Tech Symposium and Awards Presentation held at the Hilton Garden Inn in Lewisville.

By Global CTI
Global CTI Rated “World Class” in Customer Satisfaction by Independent Source Bakersfield, California, May 1, 2014 – Global CTI today announced it has earned a ShoreTel® partner customer experience award.

By PR Artistry
Problem Management and powerful Wallboard reporting features increase Service Desk capabilities and boosts customer satisfaction to over 90% in surveys

By Open Access BPO
Open Access BPO taps the Portuguese market through multilingual customer support

By Edward Jones - Matt McDonald: Financial Advisor
Edward Jones is proud to receive the 2014 TNS Choice Award for outstanding performance in investment services. We earned high client satisfaction scores and had strong client retention based on data provided by more than 6,900 U.S. households.

By Kelli Zane - First Impressions
Music City restaurant owners can face tough competition these days. Unique approaches can help restauranteurs stand out amongst all other restaurants.

By MediPurpose Inc.
Reorganization Ensures Continued Focus on Customer Satisfaction and Communication While Keeping Company Lean, Efficient

By Contract Callers, Inc.
The nation’s largest telecom risk management association welcomes Contract Callers, Inc. to its group of knowledge leaders who are at the fore front of influencing industry recovery and risk mitigation standards.

By Q1 Productions
Pre-Game Events and Initiatives, Gameday Traditions, WiFi Technology Among Session Topics

By dinCloud
Award Further Demonstrates dinCloud’s Commitment to Providing Exceptional Service and Support for Customers

By BBS, Inc. Boston
March Madness has almost come to an end. This week is the deciding factor to see who will be the March Madness Tournament champion. The winners from the first four weeks will be competing in Final Four this week.

By Trimble
Trimble (NASDAQ: TRMB) announced today the release of its latest field service industry report, entitled, Transforming Service Delivery: An Insight Report.

By Dial Green US Inc.
We hire the ability to improve lives;looking past the disability

By Trimble FSM
Trimble (NASDAQ: TRMB) announced the release of its latest field service industry report.

By Eagle Mat and Floor Products
Just in time for spring, announces special sale on automatic umbrella wrappers.

By Coldwell Banker Case Realty
Ava Stefanec has recently joined Coldwell Banker Case Realty as a sales representative working out of their Toronto East Location.

By Global Business Solutions
Motivation and customer service improvement to prepare for World Expo 2020 in Dubai.

By Donnelly Communications, Inc.
Nolen’s extensive experience provides tremendous value as she leads quality and training initiatives.

By Inverness Leisure
Inverness Leisure, the largest leisure facility in The Highlands, will start to use a new real time feedback system from 1st April in a bid to put customers views about the centre at the heart of service improvements.

By Yomdel
Yomdel, the provider of “The Complete Live Chat Service”, said today it had launched “Yomdel Personal”, the first named personal shoppers that online retailers could use via live chat to accompany and advise their most loyal customers.

By Bharat Book Bureau
Bharat Book Bureau presents the new report, on "Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management". Customer satisfaction has always been a priority for banks and payment companies.

By PR Artistry
Sunrise Software publishes approach to address losses from poor customer service recently reported by Institute of Customer Service and help drive business growth

By Inktel Contact Center Solutions
With the launch of several new customer service programs, the contact center has begun the year demonstrating significant growth

By Enterprises TV
The celebrity-hosted show will look at how businesses manage customer service on various social media platforms in an upcoming series.

By Stopcocks Women Plumbers
Based just south of the river, Petra O’Brien now represents the trusted brand of female plumbers Stopcocks Women Plumbers as a plumber in Central London She’s happy to serve the region with top quality work and excellent customer service.

By National Windscreens
Net Promoter Score increases from 76.0 in 2012 to 81.2 in 2013

By Telco Management
Telco’s investment in team play and company culture is still proving advantageous, leading to a positive impact across all aspects of the company’s international contact center in Vancouver, Canada.

By G-Force Shipping
South Shore Business Continues National Recognition for Premiere Third Party Logistics Customer Service Practices

By PR Artistry
Extended Service Desk provides ROI and business benefits where monolithic Customer Relationship Management systems largely failed

Business Book Summary of Superstar Customer Service EBSCO Publishing has just released a new book summary. In a competitive market, keeping customers satisfied and loyal is vital.

By Closet Factory
Through a survey and analysis of over 16 million monthly users, Langley walked away with one of the coveted Best of Houzz in Customer Satisfaction Awards

By Ann Arbor Carpets
Ann Arbor Carpets received “Angie’s List Super Service Award” for a high level of customer satisfaction and positive reviews.

By txtMovies
Online customer appreciation service launches feature that sends Redbox movie codes to twitter followers.

By GSF Mortgage
GSF Mortgage is thrilled to announce they have established a corporate branch in Appleton, WI. Pam Gustafson and Scott Bonovich have partnered to familiarize the Fox Valley with GSF Mortgage.

By ebsco
Business Book Summary of Service-Ability EBSCO Publishing has just released a new book summary. Since the end of World War II, the rise of the service economy has been widespread.

By CFL Mortgage
CFL Mortgage continues its growth by hiring Brandy Barnes, who joined the company’s branch on Battleground this week. The mortgage banker is in its 9th year of lending.

By StereoLOGIC Ltd.
StereoLOGIC client, a large US B2B manufacturer, has won the award for “The Best Process Improvement Project under 90 days”. StereoLOGIC software allowed accelerating the customer response time by 56% and saving 30% of the operating cost

By Pro Staff Termite and Pest Control
For the third year in a row, Pro-Staff Termite and Pest Control, a leading pest control company based in Orlando, has received the Angie’s List Super Service Award for exceptional customer reviews.

By NewVoiceMedia
A nationally-operating car insurance specialist has enhanced its customer experience and sales operation with innovative cloud contact centre technology from NewVoiceMedia.

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