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September 2014
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customer service Press Releases

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By dinCloud
Award Further Demonstrates dinCloud’s Commitment to Providing Exceptional Service and Support for Customers

By BBS, Inc. Boston
March Madness has almost come to an end. This week is the deciding factor to see who will be the March Madness Tournament champion. The winners from the first four weeks will be competing in Final Four this week.

By Trimble
Trimble (NASDAQ: TRMB) announced today the release of its latest field service industry report, entitled, Transforming Service Delivery: An Insight Report.

By Dial Green US Inc.
We hire the ability to improve lives;looking past the disability

By Trimble FSM
Trimble (NASDAQ: TRMB) announced the release of its latest field service industry report.

By Eagle Mat and Floor Products
Just in time for spring, announces special sale on automatic umbrella wrappers.

By Coldwell Banker Case Realty
Ava Stefanec has recently joined Coldwell Banker Case Realty as a sales representative working out of their Toronto East Location.

By Global Business Solutions
Motivation and customer service improvement to prepare for World Expo 2020 in Dubai.

By Donnelly Communications, Inc.
Nolen’s extensive experience provides tremendous value as she leads quality and training initiatives.

By Inverness Leisure
Inverness Leisure, the largest leisure facility in The Highlands, will start to use a new real time feedback system from 1st April in a bid to put customers views about the centre at the heart of service improvements.

By Yomdel
Yomdel, the provider of “The Complete Live Chat Service”, said today it had launched “Yomdel Personal”, the first named personal shoppers that online retailers could use via live chat to accompany and advise their most loyal customers.

By Bharat Book Bureau
Bharat Book Bureau presents the new report, on "Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management". Customer satisfaction has always been a priority for banks and payment companies.

By PR Artistry
Sunrise Software publishes approach to address losses from poor customer service recently reported by Institute of Customer Service and help drive business growth

By Inktel Contact Center Solutions
With the launch of several new customer service programs, the contact center has begun the year demonstrating significant growth

By Enterprises TV
The celebrity-hosted show will look at how businesses manage customer service on various social media platforms in an upcoming series.

By Stopcocks Women Plumbers
Based just south of the river, Petra O’Brien now represents the trusted brand of female plumbers Stopcocks Women Plumbers as a plumber in Central London She’s happy to serve the region with top quality work and excellent customer service.

By National Windscreens
Net Promoter Score increases from 76.0 in 2012 to 81.2 in 2013

By Telco Management
Telco’s investment in team play and company culture is still proving advantageous, leading to a positive impact across all aspects of the company’s international contact center in Vancouver, Canada.

By G-Force Shipping
South Shore Business Continues National Recognition for Premiere Third Party Logistics Customer Service Practices

By PR Artistry
Extended Service Desk provides ROI and business benefits where monolithic Customer Relationship Management systems largely failed

Business Book Summary of Superstar Customer Service EBSCO Publishing has just released a new book summary. In a competitive market, keeping customers satisfied and loyal is vital.

By Closet Factory
Through a survey and analysis of over 16 million monthly users, Langley walked away with one of the coveted Best of Houzz in Customer Satisfaction Awards

By Ann Arbor Carpets
Ann Arbor Carpets received “Angie’s List Super Service Award” for a high level of customer satisfaction and positive reviews.

By txtMovies
Online customer appreciation service launches feature that sends Redbox movie codes to twitter followers.

By GSF Mortgage
GSF Mortgage is thrilled to announce they have established a corporate branch in Appleton, WI. Pam Gustafson and Scott Bonovich have partnered to familiarize the Fox Valley with GSF Mortgage.

By ebsco
Business Book Summary of Service-Ability EBSCO Publishing has just released a new book summary. Since the end of World War II, the rise of the service economy has been widespread.

By CFL Mortgage
CFL Mortgage continues its growth by hiring Brandy Barnes, who joined the company’s branch on Battleground this week. The mortgage banker is in its 9th year of lending.

By StereoLOGIC Ltd.
StereoLOGIC client, a large US B2B manufacturer, has won the award for “The Best Process Improvement Project under 90 days”. StereoLOGIC software allowed accelerating the customer response time by 56% and saving 30% of the operating cost

By Pro Staff Termite and Pest Control
For the third year in a row, Pro-Staff Termite and Pest Control, a leading pest control company based in Orlando, has received the Angie’s List Super Service Award for exceptional customer reviews.

By NewVoiceMedia
A nationally-operating car insurance specialist has enhanced its customer experience and sales operation with innovative cloud contact centre technology from NewVoiceMedia.

By NSA New Jersey Chapter
Great customer service training, “Creating Systems to put You Center Stage” presented by Ruby Newell-Legner of 7 Star Service. Ruby helps the sports and entertainment industry create a fan experience worth more than the price of admission.

By Ownerdesk LLC
Ownerdesk LLC enables vacation rental owners to provide better customer support and to earn better reviews by creating a cloud based customer support software specifically designed to meet a vacation rental owner’s needs.

By NewVoiceMedia
More than a third of US consumers take their revenge online following a poor customer experience

By Cusic Daniels
Thurman Hotel Consultants signs The Ramada Kissimmee Downtown To Sales & Revenue Management Agreement

By TeleForwarding
Multichannel customer support, it's a must in this omnichannel age. But did you know that even in 2014 phone-based customer service still remains the most important customer service channel? Do you deliver the phone support the modern consumer wants?

By S&A Communications
S&A Communications is a growing sales and marketing firm in Kansas City, MO. Established in 2012, S&A Communications has continually exceeded the goals of our employees and client. S&A Communications finished #1 in the Midwest Market in 2013!

By TLC Home Health, Inc.
Dr. Tamara Blow and the team at TLC Home Health continue to earn praise from satisfied clients, winning a third straight Talk of the Town Award.

By Errol Allen Consulting
Employee Morale Is Important to Your Bottom Line. Your Employees Are Your Biggest Asset.

By SP Marketplace
SP Customer Service application turns your Office 365 SharePoint into a branded customer service portal and help desk.

By Inktel Contact Center Solutions
InkWell seeks to make the well-being of team members a top priority.

By Onepath Systems LLC
Cisco awards Georgia technology firm Onepath Systems Gold Star recognition for exceptional customer service.

By Navrita Software Private Limited
Kreato – An affordable and complete SaaS CRM for small and mid-sized businesses. Every customer who sign up for free trial of Kreato CRM will be rewarded with planting a tree on their business name.

By Telco Management
Telco Management has proudly embraced the new anti-bullying laws recently put into place throughout British Columbia.

By Crowdbabble Inc.
Crowdbabble Launched Today a Comprehensive Customer Service Reporting Tool to Help Brands Provide Better Customer Service on Facebook

By HappyOrNot
Biltema, the leading Nordic company in the area of car accessories, spare parts and tools, rolls out HappyOrNot® service in Finland in early 2014 throughout the store chain.

By PR Artistry
Leading corporate travel agent relies on Sostenuto to streamline processes and support mission-critical business environment where 100% IT uptime is essential

By Listen to Life
If we survey your customers about service experiences, would they be mad? Here are 3 Positive Ways to Cure Customer Rage from Dr. Joey Faucette, leading Positive Success expert and #1 Amazon best-selling author of “Work Positive in a Negative World

By NewVoiceMedia
US businesses lose $41 billion a year as customers fight back

By Distribution Direct
Distribution Direct announced today the introduction of outsourced customer service support for its warehouse, fulfillment and distribution clients.

By Talk of the Town News/Celebration Media U.S.
Celebration Media and Talk of the Town News get research underway to determine the 2014 winners of the Talk of the Town Customer Satisfaction Award.

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