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customer service Press Releases

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Social media has given consumers the kind of loud and powerful voices they have not enjoyed since neighborhood shops dominated the market.
By Interactive Intelligence
As the number of alternative channels widens, social media, web chat and video chat will start to catch up with traditional communication methods
By Wheaton World Wide Moving | Bekins Van Lines
Wheaton World Wide Moving | Bekins Van Lines named Todd Emrick Director of Customer Service.
By Golden Gate BPO Solutions, LLC
Today, Golden Gate BPO Solutions, LLC, ( a leading global customer management and Business Process Outsourcing (BPO) company, announced that is has secured a long-term agreement to provide customer service and other support...
By Cheers Plus -
"Where everybody knows your name, and they're always glad you came." - Cheers Theme Song
By HappyOrNot Ltd.
HappyOrNot Americas Inc. is pleased to announce the new addition of Alan Hardy Jr. to the company in the position of Service Support Specialist. Mr.
By Capita Conferences
Transforming Contact Centres in the Public Sector Friday 28th November 2014 – Central London Chaired by Susan Attard, Deputy Town Clerk, City of London Corporation About the conference: With customer expectations rising and reduced budgets, contact...
By TheInspirationAcademy
Customer service is the back bone of large companies. Customer service training will help to maintain and keep relationship with the customers
By HappyOrNot Ltd.
HappyOrNot Ltd. is pleased to announce the new addition of Lauri Fjällström to the company in the position of Senior Software Engineer for our Finland Headquarters. Mr.
By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom,  internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance...
By Capita Conferences
Wednesday 10th December – Central London Everyone Counts: Planning for Patients 2013/14 committed the NHS to move towards routine services being available seven days a week.
By PR Artistry
Latest release makes everyday tasks simpler, sharing information across ITIL® and customer service disciplines
By PerformTel
Recognized as the Fastest Growing Privately-Owned Company in Minn
By HappyOrNot Ltd.
HappyOrNot Ltd. exhibitor and sponsor at World Retail Congress, Paris, France, 29 September – 01 October 2014.
By Kennedy PR Ltd
Steven Heather and Mark Wilson have created a superb platform for small businesses that is set to revolutionize the way we work, in our business and on our business.
By Onlineprinters GmbH
International Team Answers Customer Questions From All Over Europe
By Warden Entertainment Media
Art Suriano’s Insider Business Expertise and New Book "The Ultimate Customer Experience" Reveals Insight and Steps to Build Customer Loyalty and Sales
By Capita Conferences
As the demand on council services continues to rise, it is imperative to get it right first time for effective complaint management teams.
By Clock Software
Or does the embracing of technology change the way hospitality and catering industries operate?
By MuLondon
Organic Skincare Brand MuLondon, Committed To Stellar Customer Service, Wins Mayor Of Lewisham Customer Care Award
By LubriMan Corp
LubriMan Corp, the nation’s leading on-site car maintenance and care company, servicing the employees of commercial concerns and fleets alike, establishes Customer Service Center in Los Angeles, CA.
By Splice
Visitors can read shocking, funny, and revealing posts or vent pent-up frustrations by posting their own service employee horror stories, free of charge.
By HappyOrNot
ALJ Toyota Saudi Arabia, one of World’s largest distributors of Toyota, Enhancing Customer Experience with HappyOrNot
By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...
By Catalyst Ranch
JHW Hospitality and Catalyst Ranch Join Forces for Exclusive Seminars and Workshops.
By PR Artistry
New version of web-based portal includes improved visual displays and trends analysis of key performance data for critical Service Desk data
Africa digitizes and innovates: Kenya Commercial Bank (KCB) Group ups performance via technology; MobiMedia South Africa confirms that mobile content is King; United Bank for Africa (UBA) Plc introduces banking alerts on the Twitter platform
By Behr & Behr
Colorado Springs, Colo. – July 10, 2014 – Behr & Behr, part of the consortium of real estate providers within The Platinum Group, is pleased to announce they brokered the deal for Kelly and Kevin Benson of Colorado Springs to sell their property...
By CFL Mortgage
CFL Mortgage received the nationwide honor from Sierra Pacific Mortgage Company, Inc., who made the announcement last week.
By Northeast Consulting Group, Inc.
Northeast Consulting Group, Inc. is a privately owned marketing company that specializes in public relations and brand building for our clients. Our job is to help these companies continue to grow and expand throughout their selected target markets.
By HappyOrNot
Florida, USA,  10 July 2014 – The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, will be presented on an interview with 21st Century Television...
By HappyOrNot
HappyOrNot® announces its nominated new board of directors, consisting of Tero Luoma, Oskari Lehtonen (PhD) and Saku Mäkinen (PhD).
By GSF Mortgage
GSF Mortgage is proud to welcome Gino Gregory as branch manager in Pittsburgh, Pennsylvania.  He comes to GSF with nine years of mortgage industry experience.
By SoundviewPro
SoundviewPro has just released the video course Delivering Exceptional Customer Service with Steve Curtin. SoundviewPro courses are free and viewable on any computer, tablet or smartphone.
By GSF Mortgage
GSF Mortgage is pleased to welcome Kelly Oatsvall as branch manager in Sarasota, Florida. Joining Oatsvall is Warren Herman, mortgage loan originator. This is the second branch in Sarasota.
By Satisware
Helprace announced today the unveiling of a brand-new community, built completely from the ground up to allow community members and business owners alike to clearly see the value gained from a dedicated customer experience hub.
By Vista Solutions Group
Great customer service is not just about resolving help desk tickets.  Great customer service is a total way of doing business as a company and it's customers.
By Flowfinity Wireless Inc
Health insurance agency improves customer service and speeds insurance application processing with new mobile field sales application
By Lawrence Executive Alliance Of Professionals
Pharmacist Ebony Matthews of Lawrence Executive Alliance of Professionals (LEAP), LLC, is honored as a 2014 Customer Service Award Winner.
By Damovo
82 Percent of consumers say dealing with contact centres is an unnecessary stress
By G-Force Shipping
South Shore Company Takes Home “Fastest Growing Company of the Year” and “Customer Service Department of the Year” Awards
By Fair Media Council
Featuring Keynote by Mashable & Flip Flop Throw Down, FMC's Summer Social Media Boot Camp Attracts Hundreds of Businesses & Nonprofits of All Sizes
isharedmedia has created an outstanding reputation for high quality file transfer services. For the past two+ years the technology firm has provided the services for over 50,000 customers from all around the world.
By I Wish I Spit In Your Food
“I hate my job.” We’ve all heard this, so why not make something out of it? I Wish I Spit In Your Food is a fun, revolutionary website where you can post, read, and empathize with real stories of people’s daily customer-related frustrations.
By First Call Resolution
Expansion to add another 10,000 square feet to its current operations in Coos Bay and could bring an additional 140 jobs to the area.
By Renaissance ClubSport Aliso Viejo
The Renaissance ClubSport Aliso Viejo has been named the Full-Service Hotel of the Year for the western region for Renaissance Hotels.
By Catalyst Ranch
Illinois Meetings and Events has named Catalyst Ranch “Best Conference Venue” in 2013 after previously winning in 2012
Manitowoc, WI – May 29th, 2014 - After 15 years working devotedly as a Customer Service Representative for the Dramm Corporation, Joy Mleziva is retiring on May 28th, 2014.
London based online luxury jeweller Rare Pink flew from London to Phoenix, Arizona to deliver a custom engagement ring just on time for the customer's proposal day.
By Open Access BPO
Philippine-based outsourcing firm Open Access BPO now delivers voice-based customer service and technical support in 13 languages.

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