customer service News

Online TV channel Customers Service TV asks disillusioned customers to #switchbanks and help discover which banks are providing the best consumer experience.

A "must have" guide for every business owner and employee working in customer service.

Business coach’s perspective of the Undercover Boss concept and its application to business owners.

Capstone Conceptions, LLC, is pleased to announce a strategic partnership to connect their subsidiary, Custom Cup Sleeves (www.customcupsleeves.com) with XM Solutions to increase their visibility and enhance customer service.

The third party software solution scored NetCom Learning well above the industry average, highlighting the confidence clients around the country have shown in the learning organization

Chris C. Ducker, the CEO of Live2Sell Group of Companies, will return as feature speaker at the BlogWorld Social Media Conference & Expo in New York City, on June 5-7, 2012.

Finally, you can discover a proven and easy to implement secret to get what you deserve when you are fed up with bad customer service.

Verygoodservice.com , the website dedicated to companies offering good products and good customer service announces today the release of additional functionalities on its website

Islington Council uses LogiXML business intelligence software to trim resources as well as increase ticketing and revenue while improving customer service - and value for money for ratepayers.

Philadelphia, Pa. ― Soundview Executive Book Summaries will host an interactive webinar on February 16th with best-selling author Joseph Michelli, to discuss the concepts in his latest book, The Zappos Experience.

Hamanasi Adventure and Dive Resort proudly received multiple TripAdvisor Traveler’s Choice Awards.

Toll free 0800 customer service numbers are widely accepted and used in the United States. In Europe, on the contrary, Premium Rate Numbers still dominate customer service contact. Lately, however, things are changing. TeleForwarding explains.

Ten restaurants that have now won consecutively for three to four years are among the most recent winners of the prestigious Talk of the Town Award for excelling in customer satisfaction.

Ten Glass Doctor franchises earned the Angie’s List 2011 Super Service Award. To find the ratings or rate a new Glass Doctor location, go to www.angieslist.com. To find a Glass Doctor shop near you, visit www.glassdoctor.com.

Curtis Hill, Vice-President of Technical Support for Customer Assurance at Cisco, joins Customer Management Exchange ahead of the Executive Customer Contact Exchange to discuss building customer service DNA.

Today Barbara is the featured keynote speaker at the Religious Conference Manager Association event. She is inspiring and energizing the attendees with her powerful new message.

After four years of helping customers with its original blog, Broten Garage Door & Gate has built an improved blog with a better layout, more special offers, and valuable tips to maximize home safety.

Scope ME to provide customized 24/7 technical support to A10 Networks' customers in the region

Soffront Software Inc., a leading provider of CRM software for 19 years, today announced that CBM Services Inc. has selected Soffront’s integrated CRM to enhance estimating and job costing.

Latest innovation harnesses the power of social media and the Internet in today’s business environment

Fifteen businesses that have now won consecutively for three to four years are among the most recent winners of the prestigious Talk of the Town Award for excelling in customer satisfaction.

The Improved Live Chat Solution Adds Operator Preview Capabilities, Security Tools, and Resisable Video Chat Windows

S.K.I. Marketing, officially opening February 2, seeks to bring a fresh, innovative approach to marketing to the Tampa community.

The shop was honored with four 2011 Angie's List Super Service Awards. For more information about the Glass Doctor of Charlotte franchise, owned by Ed Sieber, or to schedule service, call (704) 847-4527 or visit www.glassrepaircharlotte.com.

Service management unlocks commercial potential of brave new social media world

The 2012 Salary Survey by the leading Call & Contact Centre Management recruitment agency, Cactus Search, has shown growth in the salaries of Management & Specialist staff in the sector to be above the national average.

Customers and community members helped the Glass Doctor of Okaloosa collect 740 pounds of food items for charity. For more information about the shop or to schedule service, call (850) 678-9600 or visit www.glassrepairPensacola.com.

Frank Royal has been named as the new CEO of de novo Customer Interaction Services, LLC. Royal who was previously the President and COO of iPacesetters, a global outsourcing company started in his new role on January 2nd 2012.

Award Reflects Businesses’ Consistently High Level of Customer Service

John Shulze, sales professional at Franklin Insights Marketing, was recently commended by one of the company's Fortune 500 clients for outstanding customer service and exceptional professionalism in direct service of a client.

Hawaii-based coffee company earns high marks for customer satisfaction leading to its second Talk of the Town Customer Satisfaction Award.

Online retailer IvoryEgg.com has improved its customer service by adding a live chat feature to its website.

Customer Care News magazine awards its prestigious Product of the Year Award to Logi-Serve™, a cutting-edge technology that helps businesses predict and develop service and sales excellence in employees.

Golling Chrysler is in the business of fixing their own mistakes with inserted electronic signatures when it suits their needs. Buyer Beware.

To help consumers get actual responses to their complaints, Julian Clayton announced today that his top rated iOS application, ConsuList, is now available for iPhone, iPad, and iPod Touch.

Complaints about staff at Gatwick airport have dropped by 15% following the introduction of a customer service programme.

Dee Brack has joined Brandon Honda as its Service Manager. He was previously employed for seven years with Morgan Auto Group’s Toyota of Tampa Bay dealership in various advancing service positions, most recently as its Shop Foreman/Service Manager.

Among NetCom Learning’s accomplishments are a new crop of Sarder Scholarship recipients, being named to Inc. Magazines, Inc. 5000 list, and selection to this year’s IT Training Companies to Watch List

This complimentary webinar gives you insights into how the pending change with healthcare reform will increase operational costs for insurance providers at least 25%, unless they prepare now. Waiting will invite more government intervention.

Developing and manufacturing a wide range of specialist high quality cables is what you would expect from the world’s most trusted cable brand.

Junior Enterprise LTD’s Managing Director Expresses His Thoughts On Google Unveiling Driverless Car Tech

Concentrix, a global business service provider and wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), recently announced it has established a world-class contact center in Nicaragua.

This release discusses the top 10 comment themes found in 2011 Employee Engagement Surveys.

Breakthrough Thinking Radio Show, a local Phoenix radio show recently selected Hector Salazar, owner of Salazar Kia, as the very first award winner of the “Standard of Excellence Award for Customer Service.”

Latest Version of Popular, Award-Winning Mid-Market CRM Software Increases Ease of Use and Improves Platform

The Glass Doctor® of Albuquerque franchise, owned by the Einerson family, is now open and ready to “fix your panes!” For more information or to request a service, call (505) 348-3490 or visit www.glassrepairalbuquerque.com.

CMUS and Talk of the Town News announce the latest recipients of the Talk of the Town Award for excelling in customer satisfaction.

AT&T is in the midst of processing & interviewing candidates to hire to join our Louisiana Network Team as a Premises Technician. **Scheduling interviews now to hire for the following locations: ---Houma, Kenner, New Orleans.

AT&T is in the midst of processing and interviewing candidates to hire to join our Rantoul, Illinois inbound call center team as a Customer Service Representative. December 5th Start Work/Paid Training Date (Scheduling Interviews Now)

CSS, Inc. of Charlotte NC just completed its 400th survey for international media consulting firm NRS Media. Having conducted surveys in North America, South America, and the UK, CSS has provided web/phone research services in multiple languages.