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April 2014
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customer service Press Releases

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By Talk of the Town News/Celebration Media U.S.
Celebration Media and Talk of the Town News get research underway to determine the 2014 winners of the Talk of the Town Customer Satisfaction Award.

By Etech Global Services
Etech’s excellence in Customer Service attracts the attention of a Global Customer Experience Company

By NewVoiceMedia
New report, compiled by IDG Connect Editorial Director, presents the best privately-held technology businesses

By Acqueon Technologies Inc.
Acqueon Technologies, Inc., a leader in software solutions for the customer collaboration space, today announced the latest installment of its Unify for UCCX product – Unify 5.0.

By SGS United Kingdom Ltd
Following a successful assessment by SGS United Kingdom Ltd, City of Glasgow College achieved Customer Service Excellence (CSE). The standard helps all organisations ensure they put their customers at the heart of what they do.

By daVinci Green, Inc.
General Contractor daVinci Green receives praise from satisfied customers, earning it a second Talk of the Town Customer Satisfaction Award in two years.

By HappyOrNot
Customer satisfaction has never been so easy, fun, and effective as when using the unique solution developed by HappyOrNot. The award winning service is now available in New Zealand and Australia through the cooperation with Push My Button.

By ClearView
Facebook is a part of life, that is just something we have to accept whether we like it or not. You can hardly turn on a the TV, read a magazine, or visit a website without seeing a business asking for you to like their page.

By Donnelly Communications, Inc.
Donnelly Communications, Inc, a leading provider of contact center services, is pleased to welcome Ronda Wagner as Vice-President of Client Services.

By Telco Management
Within just a few days Telco staff and management have raised thousands of dollars, and it has been confirmed, the Canadian Government will match money raised.

By PR Artistry
Sunrise Software’s flagship Customer Service Desk software Sostenuto has been selected by Callstream, a specialist provider of innovative solutions for the UK’s call centre market.

By iAdvize
The real-time customer service company, iAdvize, is launching its live chat and free call-back solutions in the UK. Founded in 2010, iAdvize is now the leading live chat solution in France with more than 1000 clients throughout Europe.

By Serenity Health Care Center
Wisconsin Integrative medical center Serenity Health Care Center earns high praise from satisfied patients and wins the Talk of the Town Customer Satisfaction Award.

By The Stratton Group
The Stratton Group is celebrating the holidays with an island getaway! Every year, in celebration of hard work and superseded goals, this local Tampa marketing company takes its top performing employees on a one week, all expenses paid vacation to an...

By NewVoiceMedia
Leading cloud contact centre vendor secures position in the Silicon Valley Comes to the UK (SVC2UK) 100 Club

By Barbara Glanz Communications
“Priceless Gifts: Using What God’s Given You to Bless Others”

By DTR Inc.
Until the end of the year, training venues and businesses interested in reviewing this program for potential use in whole or in part, can contact DTR Inc. to receive a coupon code to purchase the instructor book for $10 plus shipping.

By NewVoiceMedia
The environmental specialist has enhanced its customer experience through the deployment of an innovative telephony solution from NewVoiceMedia

By Trimble Field Servie Management
MILPITAS, NOV 05, 2013 -- A newly published study from Aberdeen Group has found that the best-performing field service organizations are extremely focused on improving service, and to achieve that, they are leveraging performance analytics to launch new..

By DTR Inc.
DTR Inc.’s new, streamlined website now includes its latest offering, a comprehensive work readiness and customer service training program for training venues and on the job training.

By Telco Management
Telco Management is constantly evolving into the new age and developing the future of call centers with trained professional personnel at all levels.

By I-MIE
Customer complaint is a negative feedback report from your customer, regarding the product or the service which delivered or supposed to be delivered to the customer according to customer expectations, and not limited to the agreement.

By Education at Work
Cincinnati non-profit and customer service organization, Education at Work, Inc., announces the addition of Tanya Mahon, a veteran in the customer service industry, as the new Vice President of Business Development and Marketing.

By Donnelly Communications, Inc.
Strategically aligned payment support services increase customer satisfaction and reduce operating costs.

By PR Artistry
New features increase accessibility and mobility for proactive management

By 24-7 Intouch
24-7 Intouch, global provider of customizable, contact center solutions, will be presenting at the SOCAP International 2013 Annual Conference.

By Watson Realty Corp.
Company website scores big for lead generation. New business benefits sales associates and company through monitored online inquiries by consumers.

By PSU Technology
PSU Technology Group (PSU), has won the ‘Nine Customer Service Award’, at this year's prestigious Comms National Awards (CNA) ceremony, hosted at The Park Lane Hilton in London.

By I Love To Write Day
For Additional Information: Kevin Flanagan 302-264-0339 delawarecomputermechanics@gmail.com On a Mission to Serve Their Customers with Excellence!          Kevin Flanagan is on a mission to serve his customers with excellence.

By Lotus Business Solutions
Lotus Business Solutions expansion to Phoenix, AZ will be its second of the year.

By Giimme, Inc.
CallText is a smart live chat tool for ecommerce websites. It helps online shoppers and e-business owners communicate directly to their phones without installing any software. Setup time is less than 30 seconds to any registered cellphone.

By Talk of the Town News/Celebration Media U.S.
Ten recent winners of the Talk of the Town Award are honored again for high customer satisfaction ratings online.

By gal-friday publicity
Expert provides tips on creating and maintaining a positive social media presence for your business.

By Ventrica
for its UGG Australia brand for out-of-hours and overflow enquiries

By AuraPortal
The implementation of the AuraPortal BPM Suite has provided the Kimberly-Clark Corporation with greater loyalty from its customers (pharmacies) in Holland, along with an increase in turnover in its distribution channel.

By DJS Research Ltd
Market research carried out by DJS Research Ltd on behalf of Echo Managed Services has highlighted the different methods water companies use to manage customer relationships.

By The Outsourcing Institute
Today, the success or failure of a company relates directly to the quality of the customer experience.

By GBG & Associates
Online Feedback System Pulls Key Word/Key Phrase Information

By MessageTheManager.com
A recent survey conducted by Dimensional Research and its sponsor ZenDesk has highlighted just how much customer service can affect brand loyalty.

By PR Artistry
Intelecom UK Ltd, the provider of cloud contact management solutions, has announced the appointment of Mark Edgeworth as UK Sales Director.

By PrimeTime Amusements
PrimeTime Amusements, a global operator, seller and event renter of video arcade machines and simulators, has been selected for the 2013 Florida Excellence Award by the Small Business Institute for Excellence in Commerce (SBIEC).

By Business901
The Business901 guest was John Goodman, author of Strategic Customer Service and Vice Chairman of Customer Care Measurement and Consulting (CCMC).

By Interactive Intelligence Inc.
Liquid Latitude™ designed to reduce costs, optimize agent resources, and improve business continuity

By 24-7 Intouch
WINNIPEG, Manitoba. September 4, 2013 – As a leading provider of social media customer care,Social Herd will be facilitating a ‘Shark Tank’ Breakout Activity during Customer Response Summit, which takes place September 9 to 11 at the MGM Grand in...

By Education at Work
Education at Work, Inc., a local Cincinnati-area non-profit that employs college students and offers tuition assistance was just granted $500,000 by the University of Cincinnati. Read for more details.

By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has added enhanced social media handling capabilities to Connect, its flexible, multichannel cloud contact centre solution.

By Talk of the Town News/Celebration Media U.S.
Ten recent winners of the Talk of the Town Award are honored for high customer satisfaction ratings by receiving their fourth straight award.

By jvswag
John Swager's first book, Take Five with jvwag has been published and is available on Amazon.

By Axosoft
In response to the growing need of companies integrating live chat into their website, Axosoft announces the latest release of Pure Chat, a free live support and sales software designed for companies to conduct customer relations more effectively.

By NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact center solutions, has opened its new headquarters for North America in San Francisco, California.




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