<?xml version="1.0"?><rss version="2.0"><channel><title>customer service - Latest News</title><link>http://news.prlog.org/tag/customer-service/</link><description>customer service - Latest News (Press Releases) - Read news before it's news</description><language>en-us</language><ttl>3600</ttl>
<item><title>Donnelly Communications, Inc. Announces Leadership Changes</title><link>http://www.prlog.org/12141892-donnelly-communications-inc-announces-leadership-changes.html</link><description>Founder Martin D. Tighe Assumes the Role of Chairman of the Board, Dennis E. McMaster is Appointed CEO, Thomas P. Moroney is Appointed President of the Donnelly Division, Greg L. Steele is President of the ProCore Division</description></item>
<item><title>Broten Garage Door &amp; Gate Receives 2013 Best of Pompano Beach Award</title><link>http://www.prlog.org/12141068-broten-garage-door-gate-receives-2013-best-of-pompano-beach-award.html</link><description>For the sixth consecutive year, Broten Garage Door &amp; Gate has been selected for the 2013 Best of Pompano Beach Award by the U.S. Commerce Association (USCA).</description></item>
<item><title>Dr. Pizzi Provides Service With A Smile</title><link>http://www.prlog.org/12141032-dr-pizzi-provides-service-with-smile.html</link><description>It used to be that customer service was a top priority for almost any business. After all, what is a business without customers? “Service with a smile” was the mantra of many a company or store.</description></item>
<item><title>Quez Media Announces Business Partnership with 3CLogic</title><link>http://www.prlog.org/12139043-quez-media-announces-business-partnership-with-3clogic.html</link><description>Quez Media Achieves a New Level of Performance and Reliability with 3CLogic’s Cloud-Based Contact Center Software and CRM Integration</description></item>
<item><title>Social Herd to Speak at 2013 SOCAP Canada Community Event</title><link>http://www.prlog.org/12138990-social-herd-to-speak-at-2013-socap-canada-community-event.html</link><description>Matt Wheatley, Director of Sales and Business Development for Social Herd (a 24-7 Intouch company), will be speaking at the SOCAP International 2013 Canada Community Event.</description></item>
<item><title>Donnelly Communications, Inc. Announces the Acquisition of ProCore Solutions</title><link>http://www.prlog.org/12130760-donnelly-communications-inc-announces-the-acquisition-of-procore-solutions.html</link><description>The combined operation will maximize the use of facilities, technology and labor by leveraging the ability to route call, email, and chat traffic between the two contact centers, increasing efficiencies and capabilities.</description></item>
<item><title>Midwest Management Promotions Announces Expansion, Meetings and 2013 Goals</title><link>http://www.prlog.org/12133802-midwest-management-promotions-announces-expansion-meetings-and-2013-goals.html</link><description>Midwest Management Promotions is a Twin Cities-based marketing firm that is benefiting from continued success with its established retail program.</description></item>
<item><title>American Blinds and Wallpaper Wins 2013 ‘Talk of the Town’ Customer Satisfaction Award</title><link>http://www.prlog.org/12132919-american-blinds-and-wallpaper-wins-2013-talk-of-the-town-customer-satisfaction-award.html</link><description>Home decorating retailer given top ranking after a comprehensive survey of digital review channels.</description></item>
<item><title>Insurance Providers Can Deploy Advanced Contact Centre Technology Solutions to Gain Competitive Edge</title><link>http://www.prlog.org/12132625-insurance-providers-can-deploy-advanced-contact-centre-technology-solutions-to-gain-competitive-edge.html</link><description>Insurance providers must transform from policy and product based, to customer based organizations to capitalize on the booming Insurance market in the Middle East</description></item>
<item><title>Ombudsman Services selects cloud-based contact centre from Intelecom</title><link>http://www.prlog.org/12132576-ombudsman-services-selects-cloud-based-contact-centre-from-intelecom.html</link><description>Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.</description></item>
<item><title>Ralphs Seafood Manger Terry Horton Receives Award for Service from Customer</title><link>http://www.prlog.org/12130028-ralphs-seafood-manger-terry-horton-receives-award-for-service-from-customer.html</link><description>An outstanding employee is recognized by one of the people he serves and given a one-of-a-kind award for service.</description></item>
<item><title>King Kullen Promotes Joseph Brown to Senior Vice President, Chief Merchandising Officer</title><link>http://www.prlog.org/12127568-king-kullen-promotes-joseph-brown-to-senior-vice-president-chief-merchandising-officer.html</link><description>King Kullen Grocery Co., Inc. (Bethpage, NY) recently announced the promotion of Joseph Brown, a resident of Centereach, NY, to the position of Senior Vice President, Chief Merchandising Officer.</description></item>
<item><title>Author Throws Down the Gauntlet to Bring Back Great Customer Service</title><link>http://www.prlog.org/12126742-author-throws-down-the-gauntlet-to-bring-back-great-customer-service.html</link><description>Perry Ludy Follows His Award-Winning Business Management Book, “Profit Building: Cutting Costs Without Cutting People,” with “No Lizards in My Shoes: How to Motivate Good People to Bring Back Great Customer Service,”</description></item>
<item><title>Painting with Customer Service and Integrity in Victoria, BC</title><link>http://www.prlog.org/12126369-painting-with-customer-service-and-integrity-in-victoria-bc.html</link><description>Being a painter is not just a job, but it is also a form of commitment and Moloney Painting Ltd does that for all of its customers.</description></item>
<item><title>Intelecom Group acquires Intelinet AS</title><link>http://www.prlog.org/12125568-intelecom-group-acquires-intelinet-as.html</link><description>(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.</description></item>
<item><title>Retail: A Constantly Changing System</title><link>http://www.prlog.org/12124457-retail-constantly-changing-system.html</link><description>As a constantly changing industry King Marketing constantly approaches retail marketing from the consumer's viewpoint.</description></item>
<item><title>Breaking News! 2014 GT500 at Walnut Creek Ford!</title><link>http://www.prlog.org/12122313-breaking-news-2014-gt500-at-walnut-creek-ford.html</link><description>Walnut Creek Ford is proud to announce that we have a 2014 Shelby GT500 Mustang Coupe in stock!</description></item>
<item><title>Hard Fire Suppression Systems in Columbus, OH Focuses on Service</title><link>http://www.prlog.org/12121319-hard-fire-suppression-systems-in-columbus-oh-focuses-on-service.html</link><description>Hard Fire of Ohio utilizing new technologies to provide exceptional customer service</description></item>
<item><title>Knowing your audience: social media listening for utilities</title><link>http://www.prlog.org/12117495-knowing-your-audience-social-media-listening-for-utilities.html</link><description>Join fellow industry professionals at SMi's Masterclass - Knowing your audience: social media listening for utilities taking place on 11th July 2013, Central London</description></item>
<item><title>First Direct first for customer service, but customer satisfaction with banking sector remains muted</title><link>http://www.prlog.org/12118462-first-direct-first-for-customer-service-but-customer-satisfaction-with-banking-sector-remains-muted.html</link><description>• First Direct pulls ahead in customer satisfaction rankings • The Co-operative Bank overtakes Nationwide • Banks continue to lag behind other sectors</description></item>
<item><title>Savio’s Italian Restaurant and Bar Wins Fourth Consecutive Talk of the Town Award</title><link>http://www.prlog.org/12116349-savios-italian-restaurant-and-bar-wins-fourth-consecutive-talk-of-the-town-award.html</link><description>Alexandria restaurant, Savio’s Italian Restaurant and Bar, receives high customer satisfaction marks leading to its fourth straight Talk of the Town Award.</description></item>
<item><title>Matthew A. Dolman, Esq. Named One of Top 100 Trial Lawyers in Florida</title><link>http://www.prlog.org/12116208-matthew-dolman-esq-named-one-of-top-100-trial-lawyers-in-florida.html</link><description>The National Trial Lawyers named Matthew A. Dolman, Esq. one of the Top 100 trial lawyers in the state of Florida in 2013.</description></item>
<item><title>Madico Expands Customer Relations Team to Offer One-on-One Support and Service</title><link>http://www.prlog.org/12115815-madico-expands-customer-relations-team-to-offer-one-on-one-support-and-service.html</link><description>Premium window film manufacturer appoints Angie Leonetti to lead department, bolstering Madico’s commitment to provide quality products and personalized service</description></item>
<item><title>Service Creates a Buzz for Ancrum Electronics</title><link>http://www.prlog.org/12115649-service-creates-buzz-for-ancrum-electronics.html</link><description>Electronic equipment repair centre, Ancrum Electronics, based in Dundee and Brechin, is celebrating this week as the first Scottish company to be named as Samsung’s Premier Service Centre of the Year.</description></item>
<item><title>Regional Gastrointestinal Consultants, PC Wins Consecutive Talk of the Town Awards</title><link>http://www.prlog.org/12115209-regional-gastrointestinal-consultants-pc-wins-consecutive-talk-of-the-town-awards.html</link><description>Dr. Andrew Fanelli and the team at Regional Gastrointestinal Consultants receive high marks from patients, earning them back-to-back Talk of the Town Awards.</description></item>
<item><title>Talk of The Town Customer Satisfaction Award Winners Speak High Praise</title><link>http://www.prlog.org/12114610-talk-of-the-town-customer-satisfaction-award-winners-speak-high-praise.html</link><description>Businesses discuss the benefits of winning the Talk of the Town Customer Satisfaction...</description></item>
<item><title>Angel Links discusses the Electronic Cigarette</title><link>http://www.prlog.org/12113941-angel-links-discusses-the-electronic-cigarette.html</link><description>Here at Angel Links we take pride in our creative and unique approach to sales and marketing we are based in Canary Wharf...</description></item>
<item><title>Ten Businesses Honored Again With the Talk of the Town Award for Customer Satisfaction</title><link>http://www.prlog.org/12105774-ten-businesses-honored-again-with-the-talk-of-the-town-award-for-customer-satisfaction.html</link><description>Ten businesses throughout the United States have earned consecutive Talk of the Town Awards for providing outstanding customer service, as acknowledged by their...</description></item>
<item><title>Hypatia Research Group Presents Webinar “Exploiting Social Intelligence for Customer Service&quot;</title><link>http://www.prlog.org/12105740-hypatia-research-group-presents-webinar-exploiting-social-intelligence-for-customer-service.html</link><description>Return on Investment from Social Customer Service and Support Initiatives Higher Than Other Business Use Cases.</description></item>
<item><title>Enterasys Networks receives multiple Stevie® Awards for sales and customer service</title><link>http://www.prlog.org/12099517-enterasys-networks-receives-multiple-stevie-awards-for-sales-and-customer-service.html</link><description>Newbury, March. 15, 2013 – Enterasys Networks, a Siemens Enterprise Communications Company, announced several award wins from the sixth annual Stevie Awards for Sales &amp; Customer Service.</description></item>
<item><title>Restaurants Honored With Fifth Consecutive Talk of the Town Award for Customer Satisfaction</title><link>http://www.prlog.org/12098201-restaurants-honored-with-fifth-consecutive-talk-of-the-town-award-for-customer-satisfaction.html</link><description>Six restaurants in the United States and Canada have been honored again in 2013 with the prestigious Talk of the Town Award, marking five straight wins for each of the businesses.</description></item>
<item><title>Cool Vendor, XMPro, Announces Sponsorship of Gartner BPM Summit 2013 in National Harbor, MD</title><link>http://www.prlog.org/12097701-cool-vendor-xmpro-announces-sponsorship-of-gartner-bpm-summit-2013-in-national-harbor-md.html</link><description>Dallas, TX, 12th March 2013 – XMPro, named Gartner Cool Vendor for Business Process Management 2012*, today announced their participation as a sponsor at the Gartner Business Process Management (BPM) Summit, to be held this year in National Harbor,...</description></item>
<item><title>Executive Customer Contact Exchange Releases Brand New eBook</title><link>http://www.prlog.org/12097203-executive-customer-contact-exchange-releases-brand-new-ebook.html</link><description>Balancing the delivery of a multi-channel customer experience strategy and meeting the needs of shareholders is becoming increasingly difficult in today’s volatile economy, yet is a necessity for any business that wants to stay ahead in this...</description></item>
<item><title>Errol Allen Consulting Presents &quot;Now That's Customer Service!&quot; Award at Photo Rental Source</title><link>http://www.prlog.org/12095754-errol-allen-consulting-presents-now-thats-customer-service-award-at-photo-rental-source.html</link><description>Now most people don't know that besides being passionate about all things customer service, I'm also a photographer.</description></item>
<item><title>Best Practice: Social Media &amp; Negative Reviews</title><link>http://www.prlog.org/12094162-best-practice-social-media-negative-reviews.html</link><description>A brief look into how you can make the best out of a negative review about your business.</description></item>
<item><title>DPD to ‘express deliver’ revolutionary customer experience</title><link>http://www.prlog.org/12093191-dpd-to-express-deliver-revolutionary-customer-experience.html</link><description>The company signs a £1.8m five-year agreement to make use of true cloud services across its customer experience operation.</description></item>
<item><title>The Canine Club and Spa awarded Customer Service Award</title><link>http://www.prlog.org/12091944-the-canine-club-and-spa-awarded-customer-service-award.html</link><description>The Canine Club and Spa Wins Talk of the Town Customer Satisfaction Award for the Third Straight Year</description></item>
<item><title>LiveChat doubles customer base and unveils new design</title><link>http://www.prlog.org/12090128-livechat-doubles-customer-base-and-unveils-new-design.html</link><description>10 months of work result in simpler and faster LiveChat product. Amazing customer service comes more easily and naturally.</description></item>
<item><title>PODS® business growth calls for addition of 200 new career opportunities</title><link>http://www.prlog.org/12089616-pods-business-growth-calls-for-addition-of-200-new-career-opportunities.html</link><description>Moving and storage company to fill open positions throughout 2013</description></item>
<item><title>Virgin shows customer service is not a game with Postcode Anywhere</title><link>http://www.prlog.org/12089194-virgin-shows-customer-service-is-not-game-with-postcode-anywhere.html</link><description>Virgin Games improves customer service with address validation from Postcode Anywhere</description></item>
<item><title>Introducing Suzi’s Sweet Shoppe Corporate Services</title><link>http://www.prlog.org/12088333-introducing-suzis-sweet-shoppe-corporate-services.html</link><description>When it comes to the price of customer service every company must determine the best way to show their customers how much they are appreciated at every opportunity they can.</description></item>
<item><title>ESII To Attend The Mobile World Congress 2013</title><link>http://www.prlog.org/12084418-esii-to-attend-the-mobile-world-congress-2013.html</link><description>Showcase Participation Will Enable Us To Introduce Our Latest Innovations In Queuing Management Solutions</description></item>
<item><title>Wallace Elected to 2013 SOCAP Board of Directors</title><link>http://www.prlog.org/12084095-wallace-elected-to-2013-socap-board-of-directors.html</link><description>Chris Wallace, Vice President of Sales, Dedicated Solutions at 24-7 Intouch, has been elected to the Society of Consumer Affairs Professionals (SOCAP International) 2013 Board of Directors.</description></item>
<item><title>NewVoiceMedia secures SHL shortlist for UK Customer Satisfaction Awards</title><link>http://www.prlog.org/12083172-newvoicemedia-secures-shl-shortlist-for-uk-customer-satisfaction-awards.html</link><description>ContactWorld for Salesforce helps SHL reach final at UK Customer Satisfaction Awards</description></item>
<item><title>Dr. Tony Alessandra earns Prestigious Top5 Speaker Designation in Sales/ Marketing/ Customer Service</title><link>http://www.prlog.org/12082034-dr-tony-alessandra-earns-prestigious-top5-speaker-designation-in-sales-marketing-customer-service.html</link><description>Each year, Speakers Platform recognizes five speakers, within ten popular topic areas, based on: expertise, professionalism, presentation skills, original contribution to the field and public votes cast at the Speaking.com Web site.</description></item>
<item><title>Muscat Municipality Relies on Interactive Intelligence Contact Center Solution for Support Hotline</title><link>http://www.prlog.org/12081724-muscat-municipality-relies-on-interactive-intelligence-contact-center-solution-for-support-hotline.html</link><description>24x7 hotline service backed by Interactive Intelligence’s proprietary CIC all-in-one contact centre software solution</description></item>
<item><title>Rapid data entry takes accuracy to the next level</title><link>http://www.prlog.org/12079748-rapid-data-entry-takes-accuracy-to-the-next-level.html</link><description>Fast and accurate customer service depends on the rapid and accurate capture of customer information. Businesses see significant budgetary waste due to inaccurate customer data and loss of business credibility and customer loyalty.</description></item>
<item><title>Hypatia Research Announces &quot;Exploiting Social Intelligence for Customer Service Excellence&quot;</title><link>http://www.prlog.org/12078162-hypatia-research-announces-exploiting-social-intelligence-for-customer-service-excellence.html</link><description>Return on Investment From Social Customer Service Tools Higher Than for All Other Customer Engagement Initiatives</description></item>
<item><title>Bluebell Telecom Group select Sunrise Software to support fast growing business</title><link>http://www.prlog.org/12078163-bluebell-telecom-group-select-sunrise-software-to-support-fast-growing-business.html</link><description>Sunrise’s Customer Service Management solution provides centralised, efficient support for 6,000 customers in Bluebell’s fast-moving unified communications market</description></item>
<item><title>24-7 Intouch to Attend Customer Response Summit 5</title><link>http://www.prlog.org/12076446-24-7-intouch-to-attend-customer-response-summit-5.html</link><description>Representatives from 24-7 Intouch will attend the fifth annual Customer Response Summit, taking place February 11 to 13 at the Hyatt Regency Coconut Point Resort and Spa, in Bonita Springs, Florida.</description></item></channel></rss>