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customer support Press Releases

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By Digisonics
In its continued commitment to excellence in the changing healthcare landscape, Digisonics expands and restructures its Support Department.

By Yonyx Inc
An eCommerce marketplace leader partners with a global technology leader

By RedCritter Corp.
Enterprise gamification for the call center promotes better customer service

By Ownerdesk LLC
Ownerdesk LLC enables vacation rental owners to provide better customer support and to earn better reviews by creating a cloud based customer support software specifically designed to meet a vacation rental owner’s needs.

By B2BGateway.Net
Global EDI solutions provider, B2BGateway, has just rolled outnew and improved Warehouse Support Site (WSS) to new customers and existing clients.

By noHold, Inc.
MILPITAS, CA, August 22, 2013—noHold, Inc. recently released a new Knowledge Management platform called SICURA. This software provides a better way to organize, store, and share information, securely.

By Support Dash
Support Dash, a WordPress ticket system, has just changed it’s pricing model for WordPress developers.

By Support Dash
Support Dash, a new customer support web-app for WordPress developers, is pleased to announce the launch of it’s beta.

By ResultsPositive
ResultsPositive receives the Commercial Support Partner of the Year award in Las Vegas at HP Discover 2013.

By GaiaX Asia Corp
GaiaX Asia Corp, lead provider of customer support for Android and iPhone game developers in Japan, announces that along with Chinese, Korean, Spanish, French, German and Italian, they now provide email-based customer support for Portuguese as well.

By Enjenta
In 2013 Enjenta will release pioneering updates to Jemini, its social media customer support solution. Mike Bromilow will join Enjenta as Director of Sales and will hold a pivotal role in generating Enterprise Sales.

By GaiaX Asia Corp
GaiaX Asia Corp, the leading provider of customer support services for Android and iPhone game developers in Japan, expands its service by supporting the Top 4 European Languages: Spanish, French, German and Italian.

By SEO4k
In order to better serve its South African customers, SEO4k is opening a brand new customer support centre in Randburg, Johannesburg.

By TMR Multimedia
Major upgrade just released by the only BPM company able to guarantee success.

By Interactive Intelligence Inc.
Asset purchase agreement gives Interactive Intelligence increased presence throughout Africa

By VinSolutions.com
VinSolutions utilizes Salesforce.com technology to provide a collaborative customer experience from a single source.

All Press Releases

By Digisonics
In its continued commitment to excellence in the changing healthcare landscape, Digisonics expands and restructures its Support Department.

By Yonyx Inc
An eCommerce marketplace leader partners with a global technology leader

By RedCritter Corp.
Enterprise gamification for the call center promotes better customer service

By Ownerdesk LLC
Ownerdesk LLC enables vacation rental owners to provide better customer support and to earn better reviews by creating a cloud based customer support software specifically designed to meet a vacation rental owner’s needs.

By TeleForwarding
Multichannel customer support, it's a must in this omnichannel age. But did you know that even in 2014 phone-based customer service still remains the most important customer service channel? Do you deliver the phone support the modern consumer wants?

By B2BGateway.Net
Global EDI solutions provider, B2BGateway, has just rolled outnew and improved Warehouse Support Site (WSS) to new customers and existing clients.

By noHold, Inc.
MILPITAS, CA, August 22, 2013—noHold, Inc. recently released a new Knowledge Management platform called SICURA. This software provides a better way to organize, store, and share information, securely.

By Support Dash
Support Dash, a WordPress ticket system, has just changed it’s pricing model for WordPress developers.

By Support Dash
Support Dash, a new customer support web-app for WordPress developers, is pleased to announce the launch of it’s beta.

By ACTSupport
ACTSupport leading Outsource 24/7/365 technical support provider for webhosting industries announced their latest package with affordable rates.

By ResultsPositive
ResultsPositive receives the Commercial Support Partner of the Year award in Las Vegas at HP Discover 2013.

By Interactive Intelligence Inc.
“The Future of Customer Service in a Mobile World: Smart, Connected Interactions” report outlines improvements to customer service offered by mobile applications

By Soffront Software, Inc.
Fremont, California, - Soffront Software Inc., the mid-market CRM leader, today announced that Silicon Creations has selected Soffront’s Enterprise CRM to manage rapid business growth.

By GaiaX Asia Corp
GaiaX Asia Corp, the leading provider of customer support for Android and iPhone games and apps, now provides e-mail based customer support in 26 different languages.

By GaiaX Asia Corp
GaiaX Asia Corp, lead provider of customer support for Android and iPhone game developers in Japan, announces that along with Chinese, Korean, Spanish, French, German and Italian, they now provide email-based customer support for Portuguese as well.

By Enjenta
In 2013 Enjenta will release pioneering updates to Jemini, its social media customer support solution. Mike Bromilow will join Enjenta as Director of Sales and will hold a pivotal role in generating Enterprise Sales.

By GaiaX Asia Corp
GaiaX Asia Corp, the leading provider of customer support services for Android and iPhone game developers in Japan, expands its service by supporting the Top 4 European Languages: Spanish, French, German and Italian.

By SEO4k
In order to better serve its South African customers, SEO4k is opening a brand new customer support centre in Randburg, Johannesburg.

By Pole To Win
European Women in Games Hall of Fame recognizes Ann Hurley as this year’s Top women achiever in the games industry

By AnswerFirst Answering Service
AnswerFirst Communications, an international telephone answering service, is providing customer support via their Facebook and Twitter accounts.

By SmartFile
New customer service program helps businesses use SmartFile.

By Global Product Management Talk
Robert D. La Gesse, Chief Disruption Officer, Rackspace, Discusses The Crucial Necessity Of Knowing Your Customer And Understanding How To Address Everything From A Crisis To The Everyday Question Quickly And Effectively

By TMR Multimedia
Major upgrade just released by the only BPM company able to guarantee success.

By Margaret Kessler
EnterpriseWizard’s award-winning software comes with industry’s only money-back guarantee

By Interactive Intelligence Inc.
Asset purchase agreement gives Interactive Intelligence increased presence throughout Africa

By CommVault Systems
New Hub to Further Enhance Quality of Customer Support Experience Across EMEA

By Keno Kozie
Keno Kozie Associates, a leading provider of information technology design, service and support to law firms and legal departments, announces it has been named in ILTA’s 2011 Technology Purchasing Survey for its exceptional customer support.

By VinSolutions.com
VinSolutions utilizes Salesforce.com technology to provide a collaborative customer experience from a single source.

By Ashok Kartham
RIDE-a-WAY, provider of automotive modular service contracts in Belgium and the Netherlands, has selected the 4CS iWarranty solution to manage their contracts and claims processes.

By LiveChatInc
Multi-platform mobile support lets ecommerce sales and support teams keep tabs on and assist website visitors on the go

By Hit Rate Solutions
Hit Rate Solutions, a call center outsourcing company, seeks to expand its inbound services customer base.

By Print Audit®
Newly appointed VP of Sales, Rob Thiessen, plans to further Print Audit’s commitment to its dealers and customers.

By PATLive
PATLive announces the release of its Customer Forum. This forum allows clients the ability to interact about PATLive services. Our clients will be able to share tips and tricks, ask our experts advice on features, get company news, and so much more.

By Wild Griffin Media
Our ready solutions enable small and medium enterprises to gain money from their websites and online activities. The online presence in the ever expanding global network allows companies and individuals alike to take advantage of the World Wide Web.

By kalai
Mioot Chat Software aims to offer better communication with customers and bring maximum number of potential leads to the company.

By Ferris Stith
20 year old employee creates and builds site from start to finish.

By Customer1
Customer1 announces the results of its customer service and support solution in Specialty Merchandise Corporation's contact center. Customer1 drove agent productivity, increased revenues, and reduced agent turnover.

By Banckle
Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and supports many important features; canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visitors tracking & analytics.

By Generation Direct
Omaha, NE – July, 2010 – The First Group SD, LLC (“TFG”), a wholly owned subsidiary of The First Group, Inc., have acquired the operations of Generation Direct, Inc., a North American provider of contact center solutions.

By The First Group, Inc.
Omaha, NE-The First Group SD, LLC (“TFG”), a wholly owned subsidiary of The First Group, Inc., announced today that it has acquired the operations of Generation Direct, Inc. (“GDI”), a North American provider of contact center solutions.

By Motif, Inc.
The cost-to-revenue framework moves retailers away from the current siloed approach and integrates the sales-marketing-service functions. It leverages support and web analytics to enhance revenues without incurring extra cost.

By Magellan Solutions
Want a highly effective loyalty-inducing customer service? Start equipping your agents with the right skills.

By PhaseWare, Inc.
Hoyt Mann presented "7 Habits of Highly Effective Customer Support Organizations" to the DFW Chapter of the ASEE

By PhaseWare, Inc.
Jeff Zimmel brings his expertise to PhaseWare.

By Zoho
• jQuery is the first open source project to take advantage of the Zoho Discussions offer • The free offer has no expiration date and service will be tailored to each project’s needs

By Answer Center America
In addition to unsurpassed comfort, American Mattress is now offering multiple lines of customer support to ease concerns, assist with order taking, and lead to a better night’s sleep.

By Motif, Inc.
Alibris, one of the Customer Support services clients of Motif, lists Motif in its Premium Business Partners list and recognizes Motif’s contribution to its business.

By Vanita Khushalani
Motif, Inc. announced the launch of a new delivery center in Costa Rica, in lines with its growth strategy, risk mitigation plan for its customers and for providing additional capabilities to its customers.

By SecurityCoverage, Inc.
Building on its EDGE Partner Portal and outstanding customer service, SecurityCoverage today announced the next version of its web-based administration for ISP Support Services and competitive upgrade offer.

By Harriet Diener for TeamSupport.com
TeamSupport.com has successfully deployed its popular integrated SaaS based customer service, product management, and bug tracking system to more than 110 Associated Third Party Administrators' support center specialists.



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