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September 2014
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customer Press Releases

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By CustEx
Big Data Platform CustEx announced today that its live Beta is now open. Customers may suggest, review, and list improvements on millions of popular products.

By CustEx
CustEx is the web’s first Determinant Needs Platform where Customers say what improvements go into upcoming products. The technology company announced today that it is in 3rd place in the Vator Splash LA Startup Competition 2014.

By Underline Communications and Gold Mobile
NEW YORK, July 16, 2014 - Underline Communications, a leader in customer experience-based relationship marketing, and Gold Mobile, an innovator of technologies that enable and enhance in-the-moment customer engagement, are introducing a joint offering...

By Johnson Fleming
Employee benefits advisory firm Johnson Fleming are celebrating after achieving a score of 89.6 in their Institute of Customer Service UKCSI Business Benchmarking survey.

By Bakersfield Hyundai
Providing customers with an effortless way to schedule service, see specials, and much more on their mobile devices.

By Montrio Bistro
Join Montrio Bistro each and every Monday for Marvelous Mondays- rewards for customers!

By A3marketing.com
It's Ladies Day & Customer Appreciation Day... All Day at Gary Mathews VW KIA 'On The River'... Best Prices Ever... Visit From Santa for Kids and 'Big Kids'... A $1000 Voucher for Everyone toward the purchase of New Vehicle...

By FieldSync™
Customer module and other updates added to improve user customization on FieldSync™ v2.6.

By Jennings Ford
When it comes to delivering outstanding customer service, the sales team at Jennings Ford, part of North East-based Jennings Motor Group, are streets ahead and they’ve got the award to prove it.

By Customer Service Group
Signing the Customer Service Week Pledge is a meaningful way to celebrate Customer Service Week and to recommit to the service mission.

By IQPC Middle East
Oman Customer Service Week 2013 is part of the Sultanate’s overall commitment to improving quality of service in all customer-facing organisations and precedes international Customer Service Week – a global event from 6 - 10 October.

By Synthetic Distribution
With the Amsoil preferred customer discount you can purchase AMSOIL products at wholesale cost, without the responsibilities of owning a Dealership.

By StephenArmor
Established in 2013, Stephen Armor is a new line of men’s clothing. This line was designed and developed to offer high fashion, high quality apparel and accessories for men at modest rates.

By Pythagoras Communications Limited
Microsoft have today announced the Orion release of Dynamics CRM will be available both online as Microsoft Dynamics CRM Online Fall '13 and on-premise as Microsoft Dynamics CRM 2013.

By TI-data, Inc.
Double customer conversions, retention, loyalty involvement, margins and more.

By EUM Consultants
Today, selected Starbucks chains around the United Kingdom will introduce a £1 reusable cup, allowing customers to do their bit to lower their carbon footprint, as well as saving customers money every time they purchase items in Starbucks.

By Sinclair Voicenet
SmartVoice ViewPoint captures the voice of customers immediately after contacts and gain a real-world understanding of their experiences to improve customer service around the clock

By Telecoms IQ
In the face of financially challenging times, all operators in North America are having to justify their CEM investments as a “must-have” rather than “nice-to-have”.

By KJE,INC.
KJE INC.’s newly launched Business-In-A-Bucket is a starter kit to help youth gain a sense of responsibility and keep them off of the streets.

By Excel Software
Safe Activation Service 3 expands software activation services to integrated order processing, event driven actions, daily account backups, advanced licensing features, vendor branding and added customization features.

All Press Releases

By CustEx
Big Data Platform CustEx announced today that its live Beta is now open. Customers may suggest, review, and list improvements on millions of popular products.

By CustEx
CustEx is the web’s first Determinant Needs Platform where Customers say what improvements go into upcoming products. The technology company announced today that it is in 3rd place in the Vator Splash LA Startup Competition 2014.

By Underline Communications and Gold Mobile
NEW YORK, July 16, 2014 - Underline Communications, a leader in customer experience-based relationship marketing, and Gold Mobile, an innovator of technologies that enable and enhance in-the-moment customer engagement, are introducing a joint offering...

By C&M Software
Miami, FL (April 24th, 2014): C&M Software, LLC, a cloud based credit & risk analysis solution firm, announced its launch of the Credit/Debt Portability Platform “Port aki” last Monday in the Brazilian market.

By Johnson Fleming
Employee benefits advisory firm Johnson Fleming are celebrating after achieving a score of 89.6 in their Institute of Customer Service UKCSI Business Benchmarking survey.

By Homebuyer Conveyancing
The property industry is making rapid advances to ensure that home buyers can receive impartial advice from Quality Accredited Solicitors and Licensed Conveyancers.

By Bakersfield Hyundai
Providing customers with an effortless way to schedule service, see specials, and much more on their mobile devices.

By A3Marketing.com
SATURDAY.... JANUARY 18TH.... ALL DAY....... Save Thousands on All New Kia's & Volkswagens...... $1000.00 Voucher Toward Purchase of New VW.....

By Montrio Bistro
Join Montrio Bistro each and every Monday for Marvelous Mondays- rewards for customers!

By PRDA
At Paul Gerrard we believe in personal creativity, team work, and individuals working true to their professional belief.

By A3marketing.com
It's Ladies Day & Customer Appreciation Day... All Day at Gary Mathews VW KIA 'On The River'... Best Prices Ever... Visit From Santa for Kids and 'Big Kids'... A $1000 Voucher for Everyone toward the purchase of New Vehicle...

By FieldSync™
Customer module and other updates added to improve user customization on FieldSync™ v2.6.

By Ellice Consulting Ltd
The future threat is not the Online Travel Agents, it is the power of the consumer

By IQPC Middle East
Doha, 03 November - Doha – Qatar’s Public Works Authority (Ashgal) is officially supporting the Qatar Customer Service Forum taking place from 24 to 27 November at the Oryx Rotana in Doha.

By Jennings Ford
When it comes to delivering outstanding customer service, the sales team at Jennings Ford, part of North East-based Jennings Motor Group, are streets ahead and they’ve got the award to prove it.

By Customer Service Group
Team games and challenges help customer service professionals build bonds, improve communication, and enhance teamwork during Customer Service Week.

By Customer Service Group
Signing the Customer Service Week Pledge is a meaningful way to celebrate Customer Service Week and to recommit to the service mission.

By ABa Quality Monitoring
September 2013 saw the introduction of the much anticipated new banking legislation, which stipulates that customers moving from an existing bank to a new provider will be able to complete the switching process in 7 days, a significant reduction from the.

By Customer Service Group
To celebrate Customer Service Week, say thank you for small courtesies and heroic actions.

By Better Shea Butter
Better Shea Butter is delighted to be ranked within the top ten retailers of Shea Butter on Amazon. This is testament to their commitment to exceptional products and stellar customer service.

By IQPC Middle East
Oman Customer Service Week 2013 is part of the Sultanate’s overall commitment to improving quality of service in all customer-facing organisations and precedes international Customer Service Week – a global event from 6 - 10 October.

By Synthetic Distribution
With the Amsoil preferred customer discount you can purchase AMSOIL products at wholesale cost, without the responsibilities of owning a Dealership.

By StephenArmor
Established in 2013, Stephen Armor is a new line of men’s clothing. This line was designed and developed to offer high fashion, high quality apparel and accessories for men at modest rates.

By FAST INSIGHT
Historically, companies have been willing to settle for customer feedback delivered to management, packaged up in a nice thick report, statistics neatly outlined, and presented with great fanfare 2-3 months after the fact. Those days are gone!

By Pythagoras Communications Limited
Microsoft have today announced the Orion release of Dynamics CRM will be available both online as Microsoft Dynamics CRM Online Fall '13 and on-premise as Microsoft Dynamics CRM 2013.

By Customer Service Group
Learn the details of the Philadelphia Insurance Companies Voice of the Customer program.

By www.ti-data.com
Relevancy, Intimacy and Providing 'What the Customer Wants to Know'...

By Technocash
Consumers are bombarded with advertising messages from hundreds of companies a day, some marketing experts believe we are living a technological age where personal branding is vital for your business’s success.

By Customer Service Group
Customer service managers share their techniques for low-cost in-house training.

By Customer Service Group
The more you know about "touch points" in the customer experience, and the more your employees can take ownership of them, the more likely they will contribute to an overall positive experience for your customers.

By TI-data, Inc.
Double customer conversions, retention, loyalty involvement, margins and more.

By EUM Consultants
Today, selected Starbucks chains around the United Kingdom will introduce a £1 reusable cup, allowing customers to do their bit to lower their carbon footprint, as well as saving customers money every time they purchase items in Starbucks.

By Engage Research
Brands can achieve far more valuable insights from focus group research if they leverage factors which differentiate them from their competitors to give participants a “money can’t buy” experience.

By Infogurushop.Com
When you think about the word Business or Sale what comes to mind? Together, lets try to explore the true meaning of Business or Sale and see if we can simplify this world.

By Customer Service Group
The list of technologies that could offer customer service and call centers significant benefits is daunting. So daunting, in fact, that service managers might be tempted to throw up their hands.

By Customer Service Group
It's no secret that creating a positive customer experience fosters customer loyalty.

By Customer Service Group
Publishing service standards and sharing them with customers and coworkers ensures that all efforts are aligned.

By Sinclair Voicenet
SmartVoice ViewPoint captures the voice of customers immediately after contacts and gain a real-world understanding of their experiences to improve customer service around the clock

By Customer Service Group
There are books on management techniques, employee empowerment and engagement,recognition and rewards, dealing with disruptive behavior, service language, maintaining a work/life balance, and a variety of other topics.

By Customer Service Group
In the New Year, managers will be confronted with increasing demands for immediacy, integration, and self-service.

By Strativity Group, Inc.
PACE™ Leadership Model develop capabilities for employee engagement and customer centricity to achieve exceptional performance

By Customer Service Group
Three Customer Service Managers share their techniques for high-impact, low-cost rewards.

By Customer Service Group
Providing reps those experiences can lead to better service.

By Aim High Consulting
Arshiya International today announced that they have adopted Acidaes Solution’s CRMnext product to improve efficiencies and power their growth plans.

By Northern Printworx
For Jen and Blake Cousins, buying Northern Printworx has been a great opportunity for them to make a difference in the city.

By Customer Service Group
Surveys should be forward not backward looking says industry expert in the November issue of "Customer Service Newsletter."

By Customer Service Group
A four-step approach to building trust in employee-employer relationships.

By Customer Service Group
The first step in the transition to a one-call resolution experience finding a technology tool that would merge data from all of the Hershey resort components and allow Hershey agents to book all aspects of the guest experience.

By the Forum
Engaged employees lead to higher customer spending New research summary examines dramatic impact on growth

By sfbenigson@alexcommgrp.com
More and more, customer service departments are making use of low-cost and non-cash rewards and recognition as a way to motivate their agents, build a sense of community, and reduce turnover



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