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By eGain
Company recognized for continued innovation in multichannel knowledge management for sales and service

By eGain Communications Corp
Pioneering solution integrates best-of-breed eService with Cisco’s leading contact center platform for medium-sized businesses

By eGain Communications Corp
Customer service and eCommerce industry veterans will lead eGain Deutschland

By eGain Communications Corp.
Company recognized for delivering innovative solutions for second year in a row

By emailtopia
Response Manager Version 5.5 is now available. emailtopia continues its tradition of offering an industry leading email management solution to its customers.

By emailtopia
Organizations running Google’s Gmail for Business are now able to use emailtopia’s Response Manager to route, track, audit, and report on their customer service emails

By emailtopia
emailtopia, email management software leader, uses their customer service blog to address a variety of topics that focus on the role of email customer service within an organization. The most recent discussion on the blog deals with email metrics.

By info@emailtopia.com
emailtopia's Response Manager helps business communications solutions leader PAETEC reduce email response times by as much as 85%.

By eGain Communications Corp.
Knowledge management pioneer is recognized for trendsetting innovations

By eGain
Partnership will deliver innovative customer service solutions to East African businesses

By eGain Communications Corp
World’s largest online bike store chooses eGain® Mail™ to deliver superior email customer service for business growth

By eGain Communications Corp.
Relationship with TFOUR will fulfil the market need for superior customer service solutions

By emailtopia
emailtopia announces the introduction of its Email Management Video Series. This series will provide valuable information on how organizations can drastically increase the efficiency of their team email management process with emailtopia software.

By eGain Communications Corp.
Leading academic exam board handles increased demand for service by adding 24x7 web self-service to eGain-powered multichannel customer interaction hub

By eGain Communications
eGain Communications (OTCBB: EGAN.OB), Cystelcom Sistemas and Verint will come together to present their latest Contact Centre and Customer Service offerings at Cisco Expo 2008 in Madrid on 1 – 2 April (Stand 7).

By eGain Communications Corp.
Software Magazine ranks eGain as one of the world's 500 largest software companies

By eGain Communications
eGain Service™ 7.6 released in five new languages with “out of the box” local language user interfaces

By eGain Communications
eGain’s Best Practice Assessment Study™ (eGain BPAS™) provides a 360-degree assessment and an actionable roadmap to customer service excellence and operational efficiencies

By eGain Communications
Leading cellular network operator in South Africa selects eGain software for email and call centre knowledge management

By eGain Communications Corp.
eGain receives #1 rating in “strategy” and top scores in “customer service” product capabilities, “architecture and platform,” “product strategy,” “corporate strategy,” and “customer base” in report on CSM



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