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help desk Press Releases

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By PR Artistry
New version of web-based portal includes improved visual displays and trends analysis of key performance data for critical Service Desk data

By noHold, Inc.
MILPITAS, CA, (July 24, 2014) — noHold, Inc. announced today that they have joined the LANDESK One technology partner program to provide employees with the next generation, self-service help desk solution.

By Midwest Real Estate Data
Chicagoland MLS Four-Peats as the Top Help Desk Award Winner

By PR Artistry
Sunrise celebrates 20th anniversary in IT Service Management at Service Desk & IT Support Show

By PR Artistry
Sunrise Software suggests Simple, 3-step methodology puts gamification theory into practice

By Retail Assist
The nature of hospitality and its long trading hours leave little margin for computer downtime.A freezing POS system simply isn’t an option.It’s imperative that the correct support and maintenance are in-situ to help prevent system malfunctions.

By Solomon/Turner
Magazine recognizes ThrottleNet based on nominations from clients and business community

By TeamUltra
Agreement enables ServiceNow customers to enhance decision-making for business improvement

By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Oxford Brookes University has deployed its flagship product Connect to support the institution’s IT Service Desk and provide a vital Information Service to...

By StratDV Media LLC
Maryland based Managed Services and Software Firm Alpha Engineering selected StratDV Video Production to film and develop multiple web videos that highlight the various aspects of Alpha Engineering's Managed IT, and Network Support Services.

By Teckinfo Solutions Pvt.Ltd.
TECKINFO MARCHES INTO KOLKATA   Teckinfo, a leading solution provider for contact center, CRM, Messaging, Help desk & other communication software has begun its business operations in eastern region of India, continuing its rapid expansion.

By IJIS Institute
SAVIN Technology Knowledge Center and Help Desk to provide expertise directly to constituencies at all levels

By Matrix42
ITSM Review praised enterprise client implementations and professional customer interface

By Solomon/Turner
Gold Partner is the highest designation provided by Intermedia

By Solomon/Turner
Aguado will oversee all operations for ThrottleNet including hiring, product and service delivery.

By Midwest Real Estate Data
Midwest Real Estate Data (MRED), the Chicagoland multiple listing service (MLS), is pleased to announce that its Technical Help Desk has been recognized as one of the Top 50 Call Centers in the United States and Canada by BenchmarkPortal for the third...

By Dezide
Dezide has been certified as a BMC Technology Partner based on a recent integration with the Remedy PT4 trouble ticketing system with one of their customers, Nokia-Siemens Networks...

By PR Artistry Limited
UK-headquartered Service Management company Sunrise Software today announced that ANS Group has deployed its Sostenuto IT Service Management (ITSM) solution to manage IT Incident and Change Management for its customers, as well as supporting its critical.

By Dovetail Software
Dovetail Software announces its latest product release featuring enhanced reporting capabilities, an improved user interface and new localized search capacity

By Ellipse Solutions
A support on-demand service for all versions of Microsoft Dynamics AX is now available from Ellipse Solutions. The service provides technical support on-demand and preventive monthly system maintenance.

All Press Releases

By PR Artistry
New version of web-based portal includes improved visual displays and trends analysis of key performance data for critical Service Desk data

By noHold, Inc.
MILPITAS, CA, (July 24, 2014) — noHold, Inc. announced today that they have joined the LANDESK One technology partner program to provide employees with the next generation, self-service help desk solution.

By Tricostar
The Tricostar team has been implementing innovative technology solutions to the public and private sectors for many years. Their solutions have been proved to reduce organisational costs, increase overall revenue and improve IT performance since 1988.

By Midwest Real Estate Data
Chicagoland MLS Four-Peats as the Top Help Desk Award Winner

By PR Artistry
Sunrise celebrates 20th anniversary in IT Service Management at Service Desk & IT Support Show

By PR Artistry
Sunrise Software publishes approach to address losses from poor customer service recently reported by Institute of Customer Service and help drive business growth

By PR Artistry
Sunrise Software suggests Simple, 3-step methodology puts gamification theory into practice

By Retail Assist
The nature of hospitality and its long trading hours leave little margin for computer downtime.A freezing POS system simply isn’t an option.It’s imperative that the correct support and maintenance are in-situ to help prevent system malfunctions.

By Solomon/Turner
Magazine recognizes ThrottleNet based on nominations from clients and business community

By TeamUltra
Agreement enables ServiceNow customers to enhance decision-making for business improvement

By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Oxford Brookes University has deployed its flagship product Connect to support the institution’s IT Service Desk and provide a vital Information Service to...

By PR Artistry
Sunrise Software’s flagship Customer Service Desk software Sostenuto has been selected by Callstream, a specialist provider of innovative solutions for the UK’s call centre market.

By StratDV Media LLC
Maryland based Managed Services and Software Firm Alpha Engineering selected StratDV Video Production to film and develop multiple web videos that highlight the various aspects of Alpha Engineering's Managed IT, and Network Support Services.

By Solomon/Turner
ThrottleNet, an IT firm based in St. Louis, MO has been named one of the top local companies for customer value by St.

By Teckinfo Solutions Pvt.Ltd.
TECKINFO MARCHES INTO KOLKATA   Teckinfo, a leading solution provider for contact center, CRM, Messaging, Help desk & other communication software has begun its business operations in eastern region of India, continuing its rapid expansion.

By IJIS Institute
SAVIN Technology Knowledge Center and Help Desk to provide expertise directly to constituencies at all levels

By Matrix42
ITSM Review praised enterprise client implementations and professional customer interface

By Solomon/Turner
Gold Partner is the highest designation provided by Intermedia

By Solomon/Turner
Aguado will oversee all operations for ThrottleNet including hiring, product and service delivery.

By Deskero
Deskero is a cloud-based customer care software that integrates a traditional ticket system with brand new social features to offer companies a great tool to make their clients happy.

By Midwest Real Estate Data
Midwest Real Estate Data (MRED), the Chicagoland multiple listing service (MLS), is pleased to announce that its Technical Help Desk has been recognized as one of the Top 50 Call Centers in the United States and Canada by BenchmarkPortal for the third...

By Dezide
Dezide has been certified as a BMC Technology Partner based on a recent integration with the Remedy PT4 trouble ticketing system with one of their customers, Nokia-Siemens Networks...

By Solomon/Turner
IT Firm is recognized for outstanding reliability and exceeding expectations with client...

By Fix My PC Guy
Since 2007, at Fix My PC Guy (http://www.fixmypcguy.com) we have been supporting the individual and business communities of NYC with all of their PC needs.

By PR Artistry Limited
UK-headquartered Service Management company Sunrise Software today announced that ANS Group has deployed its Sostenuto IT Service Management (ITSM) solution to manage IT Incident and Change Management for its customers, as well as supporting its critical.

By Dovetail Software
Dovetail Software announces its latest product release featuring enhanced reporting capabilities, an improved user interface and new localized search capacity

By Retail Assist
Retail Assist's Dan Smith believes that, in a retail world built on technical environments that are multifaceted, multichannel and increasingly complex, a Store Systems Help Desk remains one of the most valuable parts of a retail operation.

By ThrottleNet
The new website provides users with a video rich experience and highlights ThrottleNet employees

By Ellipse Solutions
A support on-demand service for all versions of Microsoft Dynamics AX is now available from Ellipse Solutions. The service provides technical support on-demand and preventive monthly system maintenance.

By PR Artistry
Sunrise Software’s IT Service Management solution used by Channel Islands Co-operative Society tops entries for Back Office Solution of the Year

By PR Artistry
Leading national plant hire group provides staff services supported by Sostenuto Service Desk Solution from Sunrise Software

By Keno Kozie
Industry veteran joins leading IT Consultancy Company to support firms in Washington, D.C. and East Coast

By PR Artistry
Leading brand in pastry market uses Sunrise Sostenuto IT Service Management solution to support over 2000 employees nationwide

By Keno Kozie
In this new role, Klearman is responsible for working with clients on engineering integration projects with a special focus on iManage document management design, implementation and support.

By Solomon/Turner Marketing and PR
Fast Growing IT Firm Specializes in Managed Network Services for Businesses in the St. Louis Area

By PR Artistry
World’s leading publisher of popular music goes live in record time with Sostenuto IT Service Management solution

By PR Artistry
Latest addition to portfolio provides real-time visibility of Service Desk performance and rapidly improves decision-making

By SharePoint Marketplace
SP Marketplace, provider of application solutions for small to medium businesses has announced the release of SP IT Support and SP CRM. Designed to work on Microsoft 2010 SharePoint and Office 365 SharePoint Online. All templates are 100% Out of Box.

By Intelligent iT NYC
The furious pace of the start-up culture across New York and the tri-state area has created new demands for boutique IT Firms like intelligent iT NYC, including extending staffing and customer support hours and offering outsourced CTO services.

By Diversified UK
SITS – The Service Desk & IT Support Show – has been nominated for a prestigious Best UK Trade Show Award by the Association of Event Organisers (AEO) in its annual Excellence Awards.

By Panorama9
Integration brings together best-of-breed SaaS tools for enhanced control and flexibility in IT management

By Keno Kozie
Keno Kozie relocates corporate headquarters to accommodate for the growth the company has experienced.

By PR Artistry
Helpdesk needed to shift up a gear to keep up with demand from this growing technically-aware generation

By Gaeltek, LLC | Technology Solutions
ITT Tech appoints Andrew Harper, CEO of Gaeltek, LLC, to position on the committee responsible for advising the School of Information Technology on its curriculum materials and program offerings

By PR Artistry
Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services

By Terry Brown
InvGate takes IT support to new levels with the introduction of Gamification features in Service Desk by creating engaging experiences that drive application adoption and collaboration.

By DeskCenter USA Inc.
DeskCenter® USA Inc., the independent distributor of DeskCenter® Solutions AG., recently announced the introduction of new release Version 9.4 of its IT Management and Lifecycle Suite.

By Edward Kundahl
IdeaOverTen, LLC is proud to announce the launch of its new website WebCreatorPlus.com where medium, large and enterprise companies will discover a fully integrated online solution.

By Midwest Real Estate Data
Since 2010, MRED's Help Desk has been identified as a top level Call Center in the country

By Danika Casas
VistaSG, a globally recognized document management solutions provider, headquartered in the Austin, TX area, continues its commitment to provide an unparalleled customer service experience by deploying a new customer satisfaction survey strategy.



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