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| help desk Latest News+ XML/RSSBy Midwest Real Estate Data Midwest Real Estate Data (MRED), the Chicagoland multiple listing service (MLS), is pleased to announce that its Technical Help Desk has been recognized as one of the Top 50 Call Centers in the United States and Canada by BenchmarkPortal for the third... By Dezide Dezide has been certified as a BMC Technology Partner based on a recent integration with the Remedy PT4 trouble ticketing system with one of their customers, Nokia-Siemens Networks... By PR Artistry Limited UK-headquartered Service Management company Sunrise Software today announced that ANS Group has deployed its Sostenuto IT Service Management (ITSM) solution to manage IT Incident and Change Management for its customers, as well as supporting its critical. By Dovetail Software Dovetail Software announces its latest product release featuring enhanced reporting capabilities, an improved user interface and new localized search capacity By Ellipse Solutions A support on-demand service for all versions of Microsoft Dynamics AX is now available from Ellipse Solutions. The service provides technical support on-demand and preventive monthly system maintenance. By PR Artistry Sunrise Software’s IT Service Management solution used by Channel Islands Co-operative Society tops entries for Back Office Solution of the Year By PR Artistry Leading national plant hire group provides staff services supported by Sostenuto Service Desk Solution from Sunrise Software By Solomon/Turner Marketing and PR Fast Growing IT Firm Specializes in Managed Network Services for Businesses in the St. Louis Area By PR Artistry World’s leading publisher of popular music goes live in record time with Sostenuto IT Service Management solution By PR Artistry Latest addition to portfolio provides real-time visibility of Service Desk performance and rapidly improves decision-making By SharePoint Marketplace SP Marketplace, provider of application solutions for small to medium businesses has announced the release of SP IT Support and SP CRM. Designed to work on Microsoft 2010 SharePoint and Office 365 SharePoint Online. All templates are 100% Out of Box. By Intelligent iT NYC The furious pace of the start-up culture across New York and the tri-state area has created new demands for boutique IT Firms like intelligent iT NYC, including extending staffing and customer support hours and offering outsourced CTO services. By Diversified UK SITS – The Service Desk & IT Support Show – has been nominated for a prestigious Best UK Trade Show Award by the Association of Event Organisers (AEO) in its annual Excellence Awards. By Gaeltek, LLC | Technology Solutions ITT Tech appoints Andrew Harper, CEO of Gaeltek, LLC, to position on the committee responsible for advising the School of Information Technology on its curriculum materials and program offerings By PR Artistry Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services By Terry Brown InvGate takes IT support to new levels with the introduction of Gamification features in Service Desk by creating engaging experiences that drive application adoption and collaboration. By DeskCenter USA Inc. DeskCenter® USA Inc., the independent distributor of DeskCenter® Solutions AG., recently announced the introduction of new release Version 9.4 of its IT Management and Lifecycle Suite. By Danika Casas VistaSG, a globally recognized document management solutions provider, headquartered in the Austin, TX area, continues its commitment to provide an unparalleled customer service experience by deploying a new customer satisfaction survey strategy. By Valerie Pesce DeskCenter Helpdesk ensures a good documentation of your internal workflows & helps you to evaluate & stay in compliance with defined processes. At the same time, it is a perfect tool for support & controlling. By Keno Kozie Company to showcase why law firms across America are making it their IT partner of choice All Press ReleasesBy Midwest Real Estate Data Midwest Real Estate Data (MRED), the Chicagoland multiple listing service (MLS), is pleased to announce that its Technical Help Desk has been recognized as one of the Top 50 Call Centers in the United States and Canada by BenchmarkPortal for the third... By Dezide Dezide has been certified as a BMC Technology Partner based on a recent integration with the Remedy PT4 trouble ticketing system with one of their customers, Nokia-Siemens Networks... By Solomon/Turner IT Firm is recognized for outstanding reliability and exceeding expectations with client... By Fix My PC Guy Since 2007, at Fix My PC Guy (http://www.fixmypcguy.com) we have been supporting the individual and business communities of NYC with all of their PC needs. By PR Artistry Limited UK-headquartered Service Management company Sunrise Software today announced that ANS Group has deployed its Sostenuto IT Service Management (ITSM) solution to manage IT Incident and Change Management for its customers, as well as supporting its critical. By Dovetail Software Dovetail Software announces its latest product release featuring enhanced reporting capabilities, an improved user interface and new localized search capacity By Retail Assist Retail Assist's Dan Smith believes that, in a retail world built on technical environments that are multifaceted, multichannel and increasingly complex, a Store Systems Help Desk remains one of the most valuable parts of a retail operation. By ThrottleNet The new website provides users with a video rich experience and highlights ThrottleNet employees By Ellipse Solutions A support on-demand service for all versions of Microsoft Dynamics AX is now available from Ellipse Solutions. The service provides technical support on-demand and preventive monthly system maintenance. By PR Artistry Sunrise Software’s IT Service Management solution used by Channel Islands Co-operative Society tops entries for Back Office Solution of the Year By PR Artistry Leading national plant hire group provides staff services supported by Sostenuto Service Desk Solution from Sunrise Software By Keno Kozie Industry veteran joins leading IT Consultancy Company to support firms in Washington, D.C. and East Coast By PR Artistry Leading brand in pastry market uses Sunrise Sostenuto IT Service Management solution to support over 2000 employees nationwide By Keno Kozie In this new role, Klearman is responsible for working with clients on engineering integration projects with a special focus on iManage document management design, implementation and support. By Solomon/Turner Marketing and PR Fast Growing IT Firm Specializes in Managed Network Services for Businesses in the St. Louis Area By PR Artistry World’s leading publisher of popular music goes live in record time with Sostenuto IT Service Management solution By PR Artistry Latest addition to portfolio provides real-time visibility of Service Desk performance and rapidly improves decision-making By SharePoint Marketplace SP Marketplace, provider of application solutions for small to medium businesses has announced the release of SP IT Support and SP CRM. Designed to work on Microsoft 2010 SharePoint and Office 365 SharePoint Online. All templates are 100% Out of Box. By Intelligent iT NYC The furious pace of the start-up culture across New York and the tri-state area has created new demands for boutique IT Firms like intelligent iT NYC, including extending staffing and customer support hours and offering outsourced CTO services. By Diversified UK SITS – The Service Desk & IT Support Show – has been nominated for a prestigious Best UK Trade Show Award by the Association of Event Organisers (AEO) in its annual Excellence Awards. By Panorama9 Integration brings together best-of-breed SaaS tools for enhanced control and flexibility in IT management By Keno Kozie Keno Kozie relocates corporate headquarters to accommodate for the growth the company has experienced. By PR Artistry Helpdesk needed to shift up a gear to keep up with demand from this growing technically-aware generation By Gaeltek, LLC | Technology Solutions ITT Tech appoints Andrew Harper, CEO of Gaeltek, LLC, to position on the committee responsible for advising the School of Information Technology on its curriculum materials and program offerings By PR Artistry Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services By Terry Brown InvGate takes IT support to new levels with the introduction of Gamification features in Service Desk by creating engaging experiences that drive application adoption and collaboration. By DeskCenter USA Inc. DeskCenter® USA Inc., the independent distributor of DeskCenter® Solutions AG., recently announced the introduction of new release Version 9.4 of its IT Management and Lifecycle Suite. By Edward Kundahl IdeaOverTen, LLC is proud to announce the launch of its new website WebCreatorPlus.com where medium, large and enterprise companies will discover a fully integrated online solution. By Midwest Real Estate Data Since 2010, MRED's Help Desk has been identified as a top level Call Center in the country By Danika Casas VistaSG, a globally recognized document management solutions provider, headquartered in the Austin, TX area, continues its commitment to provide an unparalleled customer service experience by deploying a new customer satisfaction survey strategy. By InsideLegal Firm transitions complete help desk operations to provide reliable and 24/7 user support By Keno Kozie Rapid growth due to increased demand for IT outsourcing in law firms and corporate legal departments By InsideLegal First full time UK Intelliteach firm extends to 24/7 support with after-hours service desk By Valerie Pesce DeskCenter Helpdesk ensures a good documentation of your internal workflows & helps you to evaluate & stay in compliance with defined processes. At the same time, it is a perfect tool for support & controlling. By DeskCenter USA Inc. Businesses will find the integrated Help Desk applications will substantially improve service levels & support processes. Having the ability to see the inventory of the desktop with a trouble ticket is a major benefit of DeskCenter Management Suite. By Keno Kozie Keno Kozie Associates, a leading provider of information technology design, service and support to law firms and legal departments, announces it has been named in ILTA’s 2011 Technology Purchasing Survey for its exceptional customer support. By DeskCenter USA Inc. Environmental protection and sustainable, conscious use of energy and resources is a responsibility for every company. By Retail Assist The judging panel of the UK's Retail Systems magazine awards programme has shortlisted fashion and lifestyle retailer White Stuff with IT specialist Retail Assist in the 2011 ‘IT Team of the Year’ category. By Valerie Pesce “DeskCenter Management Suite” showcases a fully redesigned user interface, an all-new License Management and an all new User Help Desk. By Brian Hanify Worcester, MA – August 15, 2011 – PC-PLUS Technologies, Central New England’s leading provider of information technology sales, support and training, today announced the hiring of three additional IT Professionals to support its customers. By Keno Kozie Company to showcase why law firms across America are making it their IT partner of choice By DeskCenter USA Inc. IT Infrastructure and Lifecycle Management Solutions New Release By DeskCenter USA Inc. DeskCenter USA Inc. provides IT Infrastructure & Lifecycle Management Solutions By Miriam Dushane Linium Staffing announces its search for Multiple Entry Level Help Desk Specialists Linium has been retained by our client, a State Agency located in Albany, NY to recruit Multiple Entry Level Help Desk Specialists. By Keno Kozie Companies partner to bring firms a robust solution to enhance document usability By Valerie DeskCenter USA - home of award winning IT Infrastructure & Help Desk software By Valerie IT Infrastructure Management & Help Desk Software Solutions By xAssets LLC xAssets LLC announced today the availability of xAssets for SCCM, which is an adaptation of xAssets’ IT Asset Management solution, that provides an out-of-the-box reporting solution for SCCM customers. By Klick2Contact EU Ltd Klick2Contact, a European provider of Live Help services for e-commerce websites, today announced that it has closed a first round of financing from a premier Central European venture capital firm, Credo Ventures. By Compushare Compushare, the largest Financial Technology Management Company, announced today the opening of a new state-of-the art 24x7 Technology Management Center (TMC) in Irving, TX. | ||||||||||||||||||||||
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