helpdesk Latest News

Strategic partnership to extend service desk capabilities to UK financial and legal markets

DeskCenter USA IT Management & Helpdesk software solutions lead to productive users and a trouble-free computer and networking environment.

Kelly Solomon poised to leverage strong law firm service desk, training and support experience to enhance user support experience

DeskCenter USA provides IT Management Software can reduce any company's annual budget costs and energy consumption, save time and while operating your IT environment more effectively and much more.

DeskCenter USA Inc. is the number 1 choice for some of the most Successful companies Worldwide for all their IT Infrastructure, Lifecycle & Helpdesk needs. Learn more and try a Free Download for IT Management Suite.

Established legal services company acquires industry leading outsourced service desk provider

Mproof, a leading provider of IT service management and self-service software for the midmarket, announced today a partnership with MS-Sequoia, a TBA Group company, who has implemented Mproof’s core IT Service Management product - Clientele ITSM®.

Firm extends to true 24/7 helpdesk operation thanks to Intelliteach afterhours staffing

Strategic partnership to extend service desk capabilities to UK financial and legal markets

DeskCenter USA IT Management & Helpdesk software solutions lead to productive users and a trouble-free computer and networking environment.

Kelly Solomon poised to leverage strong law firm service desk, training and support experience to enhance user support experience

DeskCenter USA provides IT Management Software can reduce any company's annual budget costs and energy consumption, save time and while operating your IT environment more effectively and much more.

Hornbill Service Management Inc. selects Cedar Technology as a new Approved Partner for North America for their Supportworks ITSM product line.

DeskCenter USA Inc. is the number 1 choice for some of the most Successful companies Worldwide for all their IT Infrastructure, Lifecycle & Helpdesk needs. Learn more and try a Free Download for IT Management Suite.

DeskCenter USA Inc. knows & understands the concerns & financial restrictions for small and medium size companies to compete and to be able to afford leading edge IT Infrastructure Management Tools, Helpdesk functions and other integrated software.

C3i Inc has been selected by Human Genome Sciences (HGS) to provide multilingual help desk support for their Veeva CRM deployment in Europe and other applications on iPad2.

Established legal services company acquires industry leading outsourced service desk provider

Mproof, a leading provider of IT service management and self-service software for the midmarket, announced today a partnership with MS-Sequoia, a TBA Group company, who has implemented Mproof’s core IT Service Management product - Clientele ITSM®.

There is “NO” more complete solution with better pricing which provides ease of use and fast installation with 21st Century Technology than DeskCenter USA Inc.

Firm extends to true 24/7 helpdesk operation thanks to Intelliteach afterhours staffing

An All in one lifecycle and helpdesk solution which operates from a single database

Firm transitions complete helpdesk operations to provide seamless and high quality user support

Macfamily Enterprises today announces that it will put a strategic re-management policy to help serve its customers. Macfamily Enterprises will also be launching a new, stunning state of the art customer helpdesk, which is two years in the making.

kalmstrom.com Business Solutions has launched a new version of its issue tracking tool for Outlook and SharePoint, HelpDesk OSP. Version 3 has a totally new design, and some enhancements have also been added.

Speaking, sponsorships, new Guru survey releases and Peer Award nominations highlight conference involvement

TheVisionWorld.com, a leading helpdesk software provider, today released their new upcoming version V3's screenshot teaser. The company claims that "Vision Helpdesk's V3 version is a Next Generation Helpdesk".

Lee Myers will develop new and existing opportunities for Uniter Group’s portfolio of I.C.T. Infrastructure support services with outsourcing organisations, ISO’s, manufacturers and channel partners

19-Year User Support Industry Veteran Joins Legal-specific Helpdesk Outsourcer

Increase end user accessibility and IT staff productivity with Stonefield Query 4.1 for Frontrange Solutions HEAT® Help Desk Software

NetSupport Assist; the new cost-effective and efficient way for teachers to manage and engage with their students in a Mac and Linux environment.

Buissy.com has recently released version 0.6 of the Business Software Marketplace. One of the categories that is growing rapidly is the Help Desk Software category.

The complete helpdesk software solution is now enhanced!

Macfamily Enterprises launch's a new customer services, making and improving customer services for our customers. Named WeCare - we provide a better and highly motivated customer service, with better responce times.

Admiral Group predicts rapid growth for its outsourced IT support services offering, targeting small to medium-sized enterprises with substantial cost-savings of up to 65% compared to in-house resources and ‘business-class’ customer service.

Comprehensive ‘Guru Guide’ includes findings from 600,000 law firm tickets analyzing top ticket categories, impact of conversions on user support staffing, and popular KPIs

Facil HelpDesk is the perfect helpdesk for business who need useful features, not complex and expensive solutions. Install at your web site and organice your tech support.

Latest release strengthens commitment to ITSM, helpdesk, and general issue tracking

New SaaS Scenarios Provide Ready-to-Go Club Membership and Security Management

FREENET casts bigger net with right certifications

Communication made easy by Infovinee from IIRA Technologies (India) What we require in any office – E-Mails, Address book, Tasks, Notes, Appointments, Calendar, Files, CRM , DMS (Document Management System), Helpdesk, VoIP.

IssueCentre 2.3 continues the development thrust for our helpdesk offering and has seen the main ticketing process being both reviewed and improved. Core functionalilty has been streamlined with a single view combining the update and edit process.

Office 2010 gives new possibilities to developers of Outlook add-ins, and kalmstrom.com Business Solutions has taken advantage of this in their new update of HelpDesk OSP the application that connects Microsoft Outlook to SharePoint or Office Live.

Elsinore Technologies will demonstrate IssueNet and ScreenConnect at the annual HDI Service Management Conference & Expo.

Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3.

Deliver smarter IT services and business efficiency, reduce operational costs and improve customer service - these were the topics of UK’s leading IT service management event, at which Teamstudio® presented “GEDYS IntraWare 7 Service”.

Intelliteach legal helpdesk after-hours support and IQTrack call tracking software helps firm increase service and responsiveness

Lanarkshire based IT Service Desk has today launched a helpline for customers of Adventi who have entered administration.

The Free help desk offered by Cbil 360 enables the company to answer questions on the fly, open tickets, login, send emails, read news, and gain a greater level of website user control by viewing the visitors and interacting with them on the fly

Palaestra Training announces the release of their CompTIA A+ 2009 video training series. Over 20 hours of expert instruction, including AVI, iPod and mp3 versions of the training videos as well as MeasureUp exam prep software.

The Tech Info Group, LLC, an Information Technology (IT) services provider announced today the availability of a professionally staffed corporate grade IT helpdesk. Mid-sized companies can receive IT Consulting solutions with no minimum monthly fee

Uniter Group extends services to provide 24/7 support for IT, printing and EPOS devices across the UK and Europe

Real time online communication with clients is now not only financially viable, but also easy to install and operate with the release of Level 7 Systems feature-rich Live Support Chat service that will enable you to build strong customer relations.

Congratulations to Chardfm on winning the i-FM e-Business award at the 2009 PFM Awards. Awarded in recognition of the integrated project solution represented in their Chardfm CAfm system.

WorkSmart to host two free Upgrade Your Desktop events to the public.

Uniter Group has purchased spare parts and components valued at over £1.5 million for a wide range of IT equipment that will enable the company to offer a new range of IT support solutions to resellers

Recent innovations in mobile technology have lead to a huge boom in the netbook market.

PhaseWare is offering a free White Paper for download: Hone Your Customer Support Desk Tool: 3 Keys to Optimizing the Support Desk Process

Victoria, BC, October 2009 — PC Helpline announces the addition of Preventative PC Maintenance, Antivirus and Data Backup features as part of their round the clock technical support and Managed IT Service Solutions.