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By GEDYS IntraWare, Teamstudio
Deliver smarter IT services and business efficiency, reduce operational costs and improve customer service - these were the topics of UK’s leading IT service management event, at which Teamstudio® presented “GEDYS IntraWare 7 Service”.
By Intelliteach
Intelliteach legal helpdesk after-hours support and IQTrack call tracking software helps firm increase service and responsiveness
By IT Service Desk Limited
Lanarkshire based IT Service Desk has today launched a helpline for customers of Adventi who have entered administration.
By CBIL360
The Free help desk offered by Cbil 360 enables the company to answer questions on the fly, open tickets, login, send emails, read news, and gain a greater level of website user control by viewing the visitors and interacting with them on the fly
By Christopher Rees
Palaestra Training announces the release of their CompTIA A+ 2009 video training series. Over 20 hours of expert instruction, including AVI, iPod and mp3 versions of the training videos as well as MeasureUp exam prep software.
By The Tech Info Group, LLC
The Tech Info Group, LLC, an Information Technology (IT) services provider announced today the availability of a professionally staffed corporate grade IT helpdesk. Mid-sized companies can receive IT Consulting solutions with no minimum monthly fee
By Uniter Group
Uniter Group extends services to provide 24/7 support for IT, printing and EPOS devices across the UK and Europe
By Level 7 Systems Ltd.
Real time online communication with clients is now not only financially viable, but also easy to install and operate with the release of Level 7 Systems feature-rich Live Support Chat service that will enable you to build strong customer relations.
By FSI (FM Solutions) Limited
Congratulations to Chardfm on winning the i-FM e-Business award at the 2009 PFM Awards. Awarded in recognition of the integrated project solution represented in their Chardfm CAfm system.
By Marissa Libman
WorkSmart to host two free Upgrade Your Desktop events to the public.
By Uniter Group
Uniter Group has purchased spare parts and components valued at over £1.5 million for a wide range of IT equipment that will enable the company to offer a new range of IT support solutions to resellers
By ProductiveTech
Recent innovations in mobile technology have lead to a huge boom in the netbook market.
By PhaseWare, Inc.
PhaseWare is offering a free White Paper for download: Hone Your Customer Support Desk Tool: 3 Keys to Optimizing the Support Desk Process
By PC Helpline Computer Support Inc.
Victoria, BC, October 2009 — PC Helpline announces the addition of Preventative PC Maintenance, Antivirus and Data Backup features as part of their round the clock technical support and Managed IT Service Solutions.
By Virsotosftware
October 5, 2009 — Mediachase today announced it will launch a new version of Instant Business Network 4.7, which works with Microsoft Windows® 7 and other
By ICCM Solutions
Poole Hospital NHS Foundation Trust has extended its partnership with ICCM by utilising their software to manage their internal recruitment process. In doing so, improving the time to recruit and simplifying the process for all staffing stakeholders.
By Codework Limited
Manchester, UK – 01 September 2009 - Codework have signed an exclusive distribution agreement with Centurion-Technologies, one of the leading developers of drive image protection software in the United States.
By AJ Square Inc
AJ Help Desk - Our web based Help Desk Software offers easy handling tools that satisfy clients or customers. Powerful PHP based Help Desk Software caters you to operate in facile manner and support all your business activities.
By Web-Site-Scripts Company
Web-Site-Scripts Company, the Leading helpdesk software provider, has presented LDAP and Microsoft Active Directory Integration for its php helpdesk software this time.
By Ron Halversen, VP Marketing, TriActive, Inc.
TriActive Continues to Expand Their Reach in APAC
By Kate Colclough
ICCM beat world leaders in the Service Management field with huge expansion in this economic downturn. In response to this growth, ICCM’s will be moving to larger office space in July 2009. This new office will accommodate ICCM’s expansion plans.
By Ron Halversen, VP Marketing, TriActive, Inc.
Halton School's IT Staff of 20 Now Able to Manage More Than 6000 Assets in 50 Locations
By Ron Halversen, VP Marketing, TriActive, Inc.
IT Staffs Asked to do More with Less in New Economy
By Ron Halversen, VP Marketing, TriActive, Inc.
Accelerated Growth at 3,000 New Titles Each Week
By Bulwark Technologies
NetSupport DNA is a complete modular solution that delivers Hardware and Software inventory and License Management.
By First Option Solutions
IssueCentre is a powerful browser-based ticket management platform designed for the needs of the 21st Century business. It's perfect for managing all customer interactions:- helpdesk tickets, complaints, project management issues or software bugs.
By Uniter Group
Uniter Group Ltd, a leading provider of technical support solutions, has announced a major re-organisation following its recent merger with Bannerbridge plc
By Kate Colclough
ICCM Solutions, an industry recognised Service Management software, consultancy and training company receives top customer service rating from their customer.
By ICCM Solutions
Leading Welsh Housing Association, Cadarn Housing Group, has selected ICCM’s Service Management software to support its use of ITIL® best practice processes.
By ICCM Solutions
Nottinghamshire Fire & Rescue Service (NFRS) embarks on ICCM’s ITIL® consultancy services and training to ensure their IT systems are effectively supporting NFRS staff with their vision of keeping the Nottinghamshire public safe.
By Web Help Desk Software
Web Help Desk announced a Free Edition help desk software for small business, K-12 institutions, and small government organizations. The free help desk software has no trial period or expiration date, and is completely free from ads.
By Kate Colclough
ICCM’s industry-recognised Service Management solution, e-Service Desk has been deployed to help Applicable improve customer service delivery and achieve ITIL® best practice processes as well as help them obtain ISO20000 accreditation.
ITSTH announced ReplyButler 2.03 today. The new release of the boilerplate text software for Outlook now supports 13 languages to answer emails faster.
By Preeti Sharma
Auto Version Updates is user-friendly and the extensible update process that ensures reliability and data integrity
By Web Help Desk Software
Web Help Desk, web-based help desk software, announced integration with LANrev Client Manager, client management software suite. Imported LANrev asset discovery data and access to client management tools promotes quantifiable technician efficiencies.
By Kate Colclough
ICCM Solutions is pleased to announce their US expansion with the appointment of partner, ICCM US LLC.
By Kate Colclough
David Elliott has joined ICCM as Divisional Director for ICCM in the UK. Elliott is an expert in the field of business processes and is responsible for supporting ICCM’s new and existing customer base with the delivery of their IT Service Desk.
By Preeti Sharma
Ping! Zine will now offer Free Vision Helpdesk License worth $199.
By EnterpriseWizard Inc
EnterpriseWizard Inc., the leading provider of adaptive, codeless CRM solutions for B2B organizations, today announced that it is offering Entellium customers a free upgrade to EnterpriseWizard CRM and transfer of their data.
By Web Help Desk Software
Leading cross-platform help desk software solution, Web Help Desk, announced integration with Apple Remote Desktop. Auto-imported ARD data and instant remote control connectivity from within Web Help Desk promises to boost technician productivity.
By Preeti Sharma,
We always urge to help WebHostingChat members by all possible means to improve their business. With this partnership, we can now offer Free Vision Helpdesk Annual License to our most active members.
By Preeti Sharma,
Company claims new tool ensures reliability and data integrity during migration.
By EnterpriseWizard Inc.
EnterpriseWizard Inc., the leading provider of 100% adaptive CRM solutions for B2B organizations, today announced support for the Google Chrome Browser with the Autumn 2008 Release of its Adaptive CRM solution.
By MacsDesign Studio LLC
Cross-Platform Web Help Desk Software Version 9 Combines a More Refined User Experience with Multi-Tiered Approval Workflow and a Revolutionary Approach to Asset Management Through Plug-In Architecture
By Seven Hills Software, Inc
Seven Hills Software is pleased to announce their newest offerings, online employee scheduling software and Help Desk / Support Desk Ticket Management Software. Offered as hosted solutions targetting small and medium sized businesses. Free Trails.
By ThinkSupport Solutions launched a powerful web-based helpdesk software - “VISION“, featuring the beta version.
InteraLink LLC joined DOT45 LLC to bring a full line of service to customers in IT Consulting, Management Services, Web hosting and related services for 2008.
By rostock-digital GbR
The yalst LiveSupportTool is a 1:1 advisory service software, allowing visitors to interact with the Web site owners via chat sessions. Version 6.1 is the initial release in English. Version 1.0 was released in 2003 for the German-speaking market.
By Web Help Desk
Setting up a help desk system has never been easier and with revolutionary new features set to release in Web Help Desk's version 9.0 software Q2 of 2008, you've never been closer to a perfect help desk application!
By Anyplace Control Software
Fast and Secure PC Remote Control Software. Works over the LAN or Internet.

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