http://news.prlog.org/tag/helpdesk/helpdesk - Latest News (Press Releases) - Read news before it's newsen-us3600 http://www.prlog.org/12075447-cms-intelliteach-partners-with-london-based-charles-street-solutions.htmlStrategic partnership to extend service desk capabilities to UK financial and legal markets http://www.prlog.org/12050582-helpdesk-software-solutions-by-deskcenter-usa-inc.htmlDeskCenter USA IT Management & Helpdesk software solutions lead to productive users and a trouble-free computer and networking environment. http://www.prlog.org/12025998-cms-intelliteach-hires-director-of-service-desk-operations.htmlKelly Solomon poised to leverage strong law firm service desk, training and support experience to enhance user support experience http://www.prlog.org/11964727-reduce-costs-time-energy-consumption-and-operate-it-environment-succcessfully.htmlDeskCenter USA provides IT Management Software can reduce any company's annual budget costs and energy consumption, save time and while operating your IT environment more effectively and much more. http://www.prlog.org/11935237-cedar-technology-selected-as-hornbill-approved-partner.htmlHornbill Service Management Inc. selects Cedar Technology as a new Approved Partner for North America for their Supportworks ITSM product line. http://www.prlog.org/11856258-deskcenter-usa-inc-annouces-new-release-it-infrastructure-management.htmlDeskCenter USA Inc. is the number 1 choice for some of the most Successful companies Worldwide for all their IT Infrastructure, Lifecycle & Helpdesk needs. Learn more and try a Free Download for IT Management Suite. http://www.prlog.org/11842027-deskcenter-usa-offers-special-prices-for-smbs-for-april-for-it-infrastucture-lifecycle-management.htmlDeskCenter USA Inc. knows & understands the concerns & financial restrictions for small and medium size companies to compete and to be able to afford leading edge IT Infrastructure Management Tools, Helpdesk functions and other integrated software. http://www.prlog.org/11823844-human-genome-sciences-selects-c3i-to-provide-multilingual-helpdesk-for-its-veeva-crm-in-europe.htmlC3i Inc has been selected by Human Genome Sciences (HGS) to provide multilingual help desk support for their Veeva CRM deployment in Europe and other applications on iPad2. http://www.prlog.org/11816360-cms-management-solutions-cms-acquires-intelliteach.htmlEstablished legal services company acquires industry leading outsourced service desk provider http://www.prlog.org/11747146-mproof-enters-the-brazilian-market-with-ms-sequoia-tba-group-company.htmlMproof, a leading provider of IT service management and self-service software for the midmarket, announced today a partnership with MS-Sequoia, a TBA Group company, who has implemented Mproof’s core IT Service Management product - Clientele ITSM®. http://www.prlog.org/11719075-deskcenter-usa-inc-21st-century-technology-new-release-version-92.htmlThere is “NO” more complete solution with better pricing which provides ease of use and fast installation with 21st Century Technology than DeskCenter USA Inc. http://www.prlog.org/11711248-stradley-ronon-adds-intelliteachs-afterhours-user-support.htmlFirm extends to true 24/7 helpdesk operation thanks to Intelliteach afterhours staffing http://www.prlog.org/11709557-it-lifecycle-management-new-release-version-9-beyond-expectations.htmlAn All in one lifecycle and helpdesk solution which operates from a single database http://www.prlog.org/11704931-burr-forman-llp-outsources-helpdesk-to-intelliteach.htmlFirm transitions complete helpdesk operations to provide seamless and high quality user support http://www.prlog.org/11702581-macfamily-enterprises-provides-better-service-more-diversity-and-makes-big-changes.htmlMacfamily Enterprises today announces that it will put a strategic re-management policy to help serve its customers. Macfamily Enterprises will also be launching a new, stunning state of the art customer helpdesk, which is two years in the making. http://www.prlog.org/11631353-helpdesk-osp-v3-released-with-new-design.htmlkalmstrom.com Business Solutions has launched a new version of its issue tracking tool for Outlook and SharePoint, HelpDesk OSP. Version 3 has a totally new design, and some enhancements have also been added. http://www.prlog.org/11622471-intelliteach-ramps-up-activities-and-involvement-at-ilta-2011.htmlSpeaking, sponsorships, new Guru survey releases and Peer Award nominations highlight conference involvement http://www.prlog.org/11564106-vision-helpdesk-v3-screenshot-teaser-released-the-new-design-will-wow-you.htmlTheVisionWorld.com, a leading helpdesk software provider, today released their new upcoming version V3's screenshot teaser. The company claims that "Vision Helpdesk's V3 version is a Next Generation Helpdesk". http://www.prlog.org/11522110-uniter-group-expands-sales-team-with-senior-business-development-appointment.htmlLee Myers will develop new and existing opportunities for Uniter Group’s portfolio of I.C.T. Infrastructure support services with outsourcing organisations, ISO’s, manufacturers and channel partners http://www.prlog.org/11521470-intelliteach-hires-director-of-service-desk-operations.html19-Year User Support Industry Veteran Joins Legal-specific Helpdesk Outsourcer http://www.prlog.org/11448296-customized-reporting-and-dashboards-for-frontrange-solutions-heat-help-desk-software.htmlIncrease end user accessibility and IT staff productivity with Stonefield Query 4.1 for Frontrange Solutions HEAT® Help Desk Software http://www.prlog.org/11431656-bulwark-announces-new-classroom-instruction-software-netsupport-assist-for-mac-and-linux.htmlNetSupport Assist; the new cost-effective and efficient way for teachers to manage and engage with their students in a Mac and Linux environment. http://www.prlog.org/11391318-find-the-best-help-desk-software-at-buissycom-the-marketplace-for-business-software.htmlBuissy.com has recently released version 0.6 of the Business Software Marketplace. One of the categories that is growing rapidly is the Help Desk Software category. http://www.prlog.org/11264254-soti-announces-new-release-of-mobiassist.htmlThe complete helpdesk software solution is now enhanced! http://www.prlog.org/11243329-customer-services-made-better.htmlMacfamily Enterprises launch's a new customer services, making and improving customer services for our customers. Named WeCare - we provide a better and highly motivated customer service, with better responce times. http://www.prlog.org/11211526-admiral-set-to-shake-up-it-services-market-with-new-it-support-service-for-smes.htmlAdmiral Group predicts rapid growth for its outsourced IT support services offering, targeting small to medium-sized enterprises with substantial cost-savings of up to 65% compared to in-house resources and ‘business-class’ customer service. http://www.prlog.org/11211402-intelliteach-publishes-law-firm-user-support-and-service-desk-metrics.htmlComprehensive ‘Guru Guide’ includes findings from 600,000 law firm tickets analyzing top ticket categories, impact of conversions on user support staffing, and popular KPIs http://www.prlog.org/11141984-facil-helpdesk-31-is-available-web-helpdesk-for-medium-and-small-business.htmlFacil HelpDesk is the perfect helpdesk for business who need useful features, not complex and expensive solutions. Install at your web site and organice your tech support. http://www.prlog.org/11123403-elsinore-technologies-releases-issuenet-60.htmlLatest release strengthens commitment to ITSM, helpdesk, and general issue tracking http://www.prlog.org/11109624-otrs-ondemand-adds-prepackaged-help-desk-solutions.htmlNew SaaS Scenarios Provide Ready-to-Go Club Membership and Security Management http://www.prlog.org/10968379-freenet-achieves-iso-20000-certification-and-passes-iso-27001-certification-renewal.htmlFREENET casts bigger net with right certifications http://www.prlog.org/10886126-communication-made-easy-by-infovinee-from-iira-technologies.htmlCommunication made easy by Infovinee from IIRA Technologies (India) What we require in any office – E-Mails, Address book, Tasks, Notes, Appointments, Calendar, Files, CRM , DMS (Document Management System), Helpdesk, VoIP. http://www.prlog.org/10884581-stop-the-search-issuecentre-23-fully-featured-helpdesk-solution-is-good-to-go.htmlIssueCentre 2.3 continues the development thrust for our helpdesk offering and has seen the main ticketing process being both reviewed and improved. Core functionalilty has been streamlined with a single view combining the update and edit process. http://www.prlog.org/10836830-helpdesk-osp-optimized-for-outlook-2010-fewer-buttons-in-app-that-connects-outlook-to-sharepoint.htmlOffice 2010 gives new possibilities to developers of Outlook add-ins, and kalmstrom.com Business Solutions has taken advantage of this in their new update of HelpDesk OSP the application that connects Microsoft Outlook to SharePoint or Office Live. http://www.prlog.org/10813505-elsinore-technologies-exhibiting-at-hdi-service-management-conference-in-miami-florida.htmlElsinore Technologies will demonstrate IssueNet and ScreenConnect at the annual HDI Service Management Conference & Expo. http://www.prlog.org/10763719-netsupport-enhances-existing-itil-help-desk-offering-to-deliver-improved-workflow-efficiencies.htmlSoftware developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. http://www.prlog.org/10662839-teamstudio-presented-the-gedys-intraware-7-service-solution-at-the-service-desk-show.htmlDeliver smarter IT services and business efficiency, reduce operational costs and improve customer service - these were the topics of UK’s leading IT service management event, at which Teamstudio® presented “GEDYS IntraWare 7 Service”. http://www.prlog.org/10630754-shipman-goodwin-selects-intelliteach-to-provide-247-user-service-desk-support.htmlIntelliteach legal helpdesk after-hours support and IQTrack call tracking software helps firm increase service and responsiveness http://www.prlog.org/10630264-helpline-launched-for-adventi-customers.htmlLanarkshire based IT Service Desk has today launched a helpline for customers of Adventi who have entered administration. http://www.prlog.org/10560752-cbil-360-announces-their-decision-to-release-free-web-help-desk-software.htmlThe Free help desk offered by Cbil 360 enables the company to answer questions on the fly, open tickets, login, send emails, read news, and gain a greater level of website user control by viewing the visitors and interacting with them on the fly http://www.prlog.org/10533927-comptia-2009-video-training-new-release.htmlPalaestra Training announces the release of their CompTIA A+ 2009 video training series. Over 20 hours of expert instruction, including AVI, iPod and mp3 versions of the training videos as well as MeasureUp exam prep software. http://www.prlog.org/10530994-it-consulting-services-nationwide.htmlThe Tech Info Group, LLC, an Information Technology (IT) services provider announced today the availability of a professionally staffed corporate grade IT helpdesk. Mid-sized companies can receive IT Consulting solutions with no minimum monthly fee http://www.prlog.org/10516935-uniter-group-opens-for-business-around-the-clock.htmlUniter Group extends services to provide 24/7 support for IT, printing and EPOS devices across the UK and Europe http://www.prlog.org/10489268-level-7-systems-launches-live-support-chat-service.htmlReal time online communication with clients is now not only financially viable, but also easy to install and operate with the release of Level 7 Systems feature-rich Live Support Chat service that will enable you to build strong customer relations. http://www.prlog.org/10454827-concept-evolution-fully-webenabled-cafm-at-the-heart-of-the-chardfm-pfm-awards-win.htmlCongratulations to Chardfm on winning the i-FM e-Business award at the 2009 PFM Awards. Awarded in recognition of the integrated project solution represented in their Chardfm CAfm system. http://www.prlog.org/10411332-worksmart-to-host-windows-7-training-events.htmlWorkSmart to host two free Upgrade Your Desktop events to the public. http://www.prlog.org/10394985-uniter-group-extends-it-support-services-to-the-channel.htmlUniter Group has purchased spare parts and components valued at over £1.5 million for a wide range of IT equipment that will enable the company to offer a new range of IT support solutions to resellers http://www.prlog.org/10380019-productivetech-discusses-the-growing-popularity-of-netbooks.htmlRecent innovations in mobile technology have lead to a huge boom in the netbook market. http://www.prlog.org/10369107-free-white-paper-3-keys-to-optimizing-the-support-desk-process-now-available-for-download.htmlPhaseWare is offering a free White Paper for download: Hone Your Customer Support Desk Tool: 3 Keys to Optimizing the Support Desk Process http://www.prlog.org/10364770-pc-helpline-now-offering-preventative-pc-maintenance-through-their-managed-it-services-plan.htmlVictoria, BC, October 2009 — PC Helpline announces the addition of Preventative PC Maintenance, Antivirus and Data Backup features as part of their round the clock technical support and Managed IT Service Solutions.