Intelecom Latest News

Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.

(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.

Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool

Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.

Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

If, the leading property and casualty insurance company in the Nordic region, has signed a new agreement with Intelecom to extend its use of the cloud-based customer service solution Connect.

Known for their cloud based contact centre solutions to improve customer service and lower costs

Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services

Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.

(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.

Intelecom responds to customer demand with two major enhancements that give agents faster and greater control in a contact centre environment

Cloud-based contact centre spans three countries and supports the company’s busy ground handling department

Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool

Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.

Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

If, the leading property and casualty insurance company in the Nordic region, has signed a new agreement with Intelecom to extend its use of the cloud-based customer service solution Connect.

Known for their cloud based contact centre solutions to improve customer service and lower costs

Helpdesk needed to shift up a gear to keep up with demand from this growing technically-aware generation

Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services

Intelecom, a provider of location independent network based contact centre solutions, today announced the planned integration of Connect, its hosted telephony contact management portal, with IBM SmartCloud for Social Business