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Intelecom Press Releases

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By PR Artistry
Intelecom Group AS today announced that Norwegian industrial group Lyse has implemented Connect, Intelecom’s multi-channel contact centre solution, to respond to customer enquiries regardless of which communication channel is used.

By PR Artistry
Latest release of Multichannel Cloud Contact Centre, Connect includes new features for supervisors and managers

By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Oxford Brookes University has deployed its flagship product Connect to support the institution’s IT Service Desk and provide a vital Information Service to...

By PR Artistry Limited
Customers to benefit from one integrated contact centre solution based on Intelecom Connect and Verint Impact 360 Software

By PR Artistry
Intelecom UK Ltd, the provider of cloud contact management solutions, has announced the appointment of Mark Edgeworth as UK Sales Director.

By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has added enhanced social media handling capabilities to Connect, its flexible, multichannel cloud contact centre solution.

By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has formed a new partnership with social media dialogue, content and management company SocialCee AS.

By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.

By PR Artistry
(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.

By PR Artistry
Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool

By PR Artistry
Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.

By PR Artistry
Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

By PR Artistry
If, the leading property and casualty insurance company in the Nordic region, has signed a new agreement with Intelecom to extend its use of the cloud-based customer service solution Connect.

By PR Artistry
Known for their cloud based contact centre solutions to improve customer service and lower costs

All Press Releases

By PR Artistry
Intelecom Group AS today announced that Norwegian industrial group Lyse has implemented Connect, Intelecom’s multi-channel contact centre solution, to respond to customer enquiries regardless of which communication channel is used.

By PR Artistry
Latest release of Multichannel Cloud Contact Centre, Connect includes new features for supervisors and managers

By PR Artistry
Latest release of Connect includes improved handling of Chat to increase agent effectiveness and customer satisfaction in contact centres

By PR Artistry
Online CloudStore catalogue provides faster, easier access to the latest Contact Centre-as-a-Service solutions for the public sector

By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Oxford Brookes University has deployed its flagship product Connect to support the institution’s IT Service Desk and provide a vital Information Service to...

By PR Artistry Limited
Customers to benefit from one integrated contact centre solution based on Intelecom Connect and Verint Impact 360 Software

By PR Artistry
New features increase accessibility and mobility for proactive management

By PR Artistry
Intelecom UK Ltd, the provider of cloud contact management solutions, has announced the appointment of Mark Edgeworth as UK Sales Director.

By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has added enhanced social media handling capabilities to Connect, its flexible, multichannel cloud contact centre solution.

By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has formed a new partnership with social media dialogue, content and management company SocialCee AS.

By PR Artistry
Intelecom Group AS, a provider of cloud contact management technology, has announced the appointment of David Whitgift as UK Operations Director.

By PR Artistry
Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Service Ltd (Ombudsman Services) has selected its contact management portal, Connect for the organisation’s United Kingdom operations.

By PR Artistry
(Oslo, April 24 2012) Intelecom Group strengthens its product portfolio within surveillance and management of telecommunications infrastructure through the acquisition of Intelinet AS.

By PR Artistry
Intelecom responds to customer demand with two major enhancements that give agents faster and greater control in a contact centre environment

By PR Artistry
Cloud-based contact centre spans three countries and supports the company’s busy ground handling department

By PR Artistry
Connect combines three major new enhancements – the inclusion of social media functionality, superior integration capabilities and a powerful administration tool

By PR Artistry
Intelecom Group AS, a leading provider of hosted contact management technology, has announced the appointment of Klaas van der Leest as UK Managing Director.

By PR Artistry
Intelecom Group AS, a provider of location independent communications technology has acquired Offshore Telecom AS, a Norwegian consultancy company with experience in onshore and offshore telecommunication technology.

By PR Artistry
If, the leading property and casualty insurance company in the Nordic region, has signed a new agreement with Intelecom to extend its use of the cloud-based customer service solution Connect.

By PR Artistry
Known for their cloud based contact centre solutions to improve customer service and lower costs

By PR Artistry
Helpdesk needed to shift up a gear to keep up with demand from this growing technically-aware generation

By PR Artistry
Intelecom, provider of cloud-based contact centre solutions, is working with Cloud9 Business Analytics Ltd to provide customers with a fully integrated and secure call recording services

By PR Artistry
Intelecom, a provider of location independent network based contact centre solutions, today announced the planned integration of Connect, its hosted telephony contact management portal, with IBM SmartCloud for Social Business




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