Click to Share
 
 
  1. Latest News
  2. Submit Press Release
  1. PR Home
  2. Latest News
  3. Feeds
  4. Alerts
  5. Submit Free Press Release
  6. Journalist Account
  7. PRNewswire Distribution

interactive intelligence Press Releases

  + XML/RSS  



By Interactive Intelligence
Enterprises with contact centers in Middle East can participate in contest for a no-charge makeover of their technologies, equipment and workplace environment

By Interactive Intelligence
Registration now open for INTERACTIONS 2014, which features keynotes from author Aron Ralston and social media expert Jay Baer; Interactive Intelligence CEO to reveal vision for next evolution of cloud communications

By Interactive Intelligence
Software provides an enhanced customer experience, increased agent efficiency, and lower deployment costs

By Interactive Intelligence Inc.
Web event to be held Tuesday, April 30 at 11:30 a.m. Eastern time (EDT) i.e. 7:30 p.m. Gulf Standard Time

By Interactive Intelligence Inc.
T-Mobile to move its technology and customer service functions to the cloud

By Interactive Intelligence Group Inc.
The 75-minute webcast, to be held Tuesday, Oct. 30 at 7:30 p.m. Gulf Standard Time (GST)

By Interactive Intelligence Inc.
Educational webcast, already drawing more than 1,200 pre-registrants, will bring together industry experts to share how businesses can provide enhanced service for customers using smart mobile devices

By Interactive Intelligence Inc.
Asset purchase agreement gives Interactive Intelligence increased presence throughout Africa

By Interactive Intelligence Inc.
Three Day Conference to Include Workshops, Case Studies, Tutorials and Networking Opportunities

By Interactive Intelligence
Seminar to take place in Jeddah on 17th October and Riyadh on 18th October 2011

All Press Releases

By Interactive Intelligence
Interactive Intelligence will tap into increasing demand for contact center, unified communications and IP telephony solutions in the Kingdom through partnership with AWAL

By Interactive Intelligence
Enterprises with contact centers in Middle East can participate in contest for a no-charge makeover of their technologies, equipment and workplace environment

By Interactive Intelligence
Registration now open for INTERACTIONS 2014, which features keynotes from author Aron Ralston and social media expert Jay Baer; Interactive Intelligence CEO to reveal vision for next evolution of cloud communications

By Interactive Intelligence
Proactive Customer Communication is the new route to effective customer interaction

By Interactive Intelligence
Software provides an enhanced customer experience, increased agent efficiency, and lower deployment costs

By Interactive Intelligence Inc.
IMUM deploys Interactive Intelligence solution to manage fluctuating call volumes through dynamic resource allocation and reduce agent interactions with flexible Interactive Voice Response (IVR)

By Interactive Intelligence Inc.
Integration designed to help enterprises and contact centers improve customer service and increase employee productivity

By Interactive Intelligence Inc.
Award recognises Interactive Intelligence's high degree of innovation with products and technologies, and the resulting customer value and market penetration leadership

By Interactive Intelligence Inc.
Shaheen Haque of interactive intelligence shares his thoughts on innovation within the cloud

By Interactive Intelligence Inc.
New content management software designed to help contact centers and enterprises reduce costs, increase employee productivity, and improve customer service

By Interactive Intelligence Inc.
Software Magazine lists Interactive Intelligence 203rd among its annual Software 500 ranking

By Interactive Intelligence Inc.
Liquid Latitude™ designed to reduce costs, optimize agent resources, and improve business continuity

By Interactive Intelligence Inc.
Total orders up 115 percent from 2012 second quarter; Cloud-based orders quadruple and were 64 percent of total orders; Total revenues up 39 percent to $76.2 million

By Interactive Intelligence Inc.
Complimentary 75-minute web event will highlight best practices for developing social customer service strategies

By Interactive Intelligence Inc.
Report defines leaders as high-viability vendors with broad portfolios, significant market share, broad geographic coverage, a clear vision of how contact center needs will evolve, and a proven track record of delivering contact center products

By Interactive Intelligence Inc.
With online shopping now gaining popularity in the region, e-commerce outfits need to adopt a hollistic customer service and engagement model

By Interactive Intelligence Inc.
Company hopes to identify trends to better help Middle East organizations plan their customer service experience strategies

By Interactive Intelligence Inc.
Interactive Intelligence cloud-based CaaS Small CenterSM solution honored for its ease-of-use, sophisticated feature-set, and accessible price point for small contact centers

By Interactive Intelligence Inc.
Vendor to demonstrate CIC, its industry-leading, fully integrated contact centre solution as well as share insights into the latest contact centre market trends and best practices

By Interactive Intelligence Inc.
Partnership enables FutureTech to offer vendor's complete range of contact centre, Unified Communications and BPA solution offerings

By Interactive Intelligence Inc.
Total orders up 31 percent from 2012 first quarter; Cloud-based orders increased 42 percent to 31 percent of total orders

By Interactive Intelligence Inc.
Insurance providers must transform from policy and product based, to customer based organizations to capitalize on the booming Insurance market in the Middle East

By Interactive Intelligence Inc.
“The Future of Customer Service in a Mobile World: Smart, Connected Interactions” report outlines improvements to customer service offered by mobile applications

By Interactive Intelligence Inc.
Web event to be held Tuesday, April 30 at 11:30 a.m. Eastern time (EDT) i.e. 7:30 p.m. Gulf Standard Time

By Interactive Intelligence Inc.
Contact center forecasting, capacity planning, and analysis product suite enhanced to reduce costs and improve customer service

By Interactive Intelligence Inc.
“UCC Market Predictions for 2013 and Beyond” report from Frost & Sullivan predicts top drivers for UCC market

By Interactive Intelligence Inc.
24x7 hotline service backed by Interactive Intelligence’s proprietary CIC all-in-one contact centre software solution

By Interactive Intelligence Inc.
Experts to discuss key trends benefiting any company contemplating a contact center technology purchase or upgrade

By Interactive Intelligence Inc.
Keynotes include NASA Apollo 13 legends, Jim Lovell and Gene Kranz; Angie’s List founder, Angie Hicks; and Interactive Intelligence founder and CEO, Dr. Donald Brown

By Interactive Intelligence Inc.
T-Mobile to move its technology and customer service functions to the cloud

By Interactive Intelligence Inc.
Total orders up 119 percent from 2011 fourth quarter; increase of 48 percent for the year Cloud-based orders quadruple from 2011 fourth quarter; more than double compared to previous year

By Interactive Intelligence Inc.
With the increased usage of smartphones in the region, companies can enhance customer experience through deployment of mobile self-service applications

By Interactive Intelligence
Event to highlight how modern technology can help contact centers in the Kingdom deliver superior customer service

By Interactive Intelligence
Software platform for customer service application deployment on mobile devices now available on Windows 8 and Windows RT

By Interactive Intelligence
Interaction Dialer® 4.0 sets new standard for answering machine detection rate; delivers improved ease-of-use, simplified management, and more effective execution of campaigns

By Interactive Intelligence Group Inc.
The 75-minute webcast, to be held Tuesday, Oct. 30 at 7:30 p.m. Gulf Standard Time (GST)

By Interactive Intelligence Inc.
Telephony and CRM integration designed to improve customer service and increase employee productivity

By Interactive Intelligence Inc.
Software Magazine ranks Interactive Intelligence 208th among its Top 500

By Interactive Intelligence Inc.
Vendor showcases cutting-edge Customer Interaction Center® (CIC) 4.0 solution

By Interactive Intelligence
Unified IP business communications solutions vendor wins prestigious award for three years in a row

By Interactive Intelligence Inc.
Rather than simply taking the cheapest possible route which may alienate customers, Middle East companies need to adopt a more holistic long term approach and use technology that improves reputation while reducing costs

By Interactive Intelligence Inc.
Based on end-user ratings, Interactive Intelligence beats out Aspect, Genesys, NEC, ShoreTel and Siemens to win Market Challenger award

By Interactive Intelligence Inc.
Latest version of Interaction Process Automation™ (IPA) designed for faster business process development, reduced costs, and improved ease of use

By Interactive Intelligence Inc.
Report defines leaders as high-viability vendors with broad portfolios, a clear vision of how contact center needs will evolve, and a proven track record of delivering contact center products

By Interactive Intelligence Inc.
Educational webcast, already drawing more than 1,200 pre-registrants, will bring together industry experts to share how businesses can provide enhanced service for customers using smart mobile devices

By Interactive Intelligence Inc.
Interactions 2012 event reveals key business communications technology trends; offers solutions to address contact center automation, unified communications, and business process automation challenges

By Interactive Intelligence Inc.
Customer satisfaction and cost reduction the main drivers of contact centre developments and technology implementations in 2012

By Interactive Intelligence Inc.
Add-on appliance simplifies IT management and reduces costs for enterprises

By Interactive Intelligence Inc.
Contact Centre technology expert Shaheen Haque discusses the various considerations that decision makers in the region’s contact centres should look at when deciding whether or not to engage with a hosted Unified Communication vendor

By Interactive Intelligence Inc.
Vendor to highlight industry-leading fully integrated solution which streamlines call center operations to help deliver excellent customer service



Page:

Page updated every 10 minutes


  1. SiteMap
  2. Contact PRLog
  3. Privacy Policy
  4. Terms of Service
  5. Copyright Notice
  6. About
  7. Advertise
Like PRLog?
9K2K1K
Click to Share