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interactive intelligence Press Releases

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By Interactive Intelligence Inc.
Latest version of Interaction Process Automation™ (IPA) designed for faster business process development, reduced costs, and improved ease of use

By Interactive Intelligence Inc.
Report defines leaders as high-viability vendors with broad portfolios, a clear vision of how contact center needs will evolve, and a proven track record of delivering contact center products

By Interactive Intelligence Inc.
Educational webcast, already drawing more than 1,200 pre-registrants, will bring together industry experts to share how businesses can provide enhanced service for customers using smart mobile devices

By Interactive Intelligence Inc.
Interactions 2012 event reveals key business communications technology trends; offers solutions to address contact center automation, unified communications, and business process automation challenges

By Interactive Intelligence Inc.
Customer satisfaction and cost reduction the main drivers of contact centre developments and technology implementations in 2012

By Interactive Intelligence Inc.
Add-on appliance simplifies IT management and reduces costs for enterprises

By Interactive Intelligence Inc.
Contact Centre technology expert Shaheen Haque discusses the various considerations that decision makers in the region’s contact centres should look at when deciding whether or not to engage with a hosted Unified Communication vendor

By Interactive Intelligence Inc.
Vendor to highlight industry-leading fully integrated solution which streamlines call center operations to help deliver excellent customer service

By Interactive Intelligence Inc.
The contact center industry in the Middle East is booming and the trend is shifting from best-of-breed communications technology to an all-in-one fully integrated model

By Interactive Intelligence Inc.
Seven key contact center trends offer opportunities to drive down costs while improving the customer experience

By Interactive Intelligence Inc.
Industry analyst, Art Schoeller, featured as a presenter of educational webcast

By Interactive Intelligence Inc.
Asset purchase agreement gives Interactive Intelligence increased presence throughout Africa

By Interactive Intelligence Inc.
Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, new Web portal and private cloud deployment model

By Interactive Intelligence Inc.
Flexible deployment options allow cost-effective migration of communications systems to all-in-one software platform

By Interactive Intelligence Inc.
Three Day Conference to Include Workshops, Case Studies, Tutorials and Networking Opportunities

By Interactive Intelligence Inc.
Reseller agreement enables systems integrator to offer unified IP business communications solutions from Interactive Intelligence

By Interactive Intelligence Inc.
Software Magazine ranks Interactive Intelligence 219th in its List of the Top 500 Software and Service Providers

By Interactive Intelligence Inc.
Webcast presented by Drew Kraus and Brad Herrington has already attracted over 700 pre-registrants

By Interactive Intelligence Inc.
"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service

By Interactive Intelligence
Seminar to take place in Jeddah on 17th October and Riyadh on 18th October 2011

By Colin Saldanha
Reseller agreement enables systems integrator to offer unified IP business communications solutions from Interactive Intelligence

By Colin Saldanha
Report leaders defined as “high-viability vendors with broad portfolios, significant market share, broad geographic coverage, a clear vision of how contact center needs will evolve, and a proven track record of delivering contact center products”

By Colin Saldanha
All-in-one IP communications software suite deployment results in improved customer service

By Colin Saldanha - Procre8.biz
Web event will be of interest to organizations looking to add social media to their communication strategy within the contact center

By Colin Saldanha
Shares of new holding company to commence trading on the Nasdaq global select market under ticker symbol “ININ”

By Colin Saldanha
Vendor to demonstrate its all-in-one IP communications software suite designed to simplify management and reduce costs for enterprises and contact centers

By Colin Saldanha
Revenues increase 36 percent; total orders up 55 percent

By Colin Saldanha
Early sign-up for free Web event exceeds 1,000 registrants

By Colin Saldanha
Reseller agreement enables regional systems integrator to offer unified IP business communications solutions from Interactive Intelligence

By Colin Saldanha
Additional blog provides software engineers and developers with in-depth technical articles about unified IP communications and Interactive Intelligence products

By Colin Saldanha
Shareholders to vote on business re-organization proposal

By Colin Saldanha
Industry experts anticipate cloud-based communications to reach beyond fifty percent adoption rate over next seven years

By Colin Saldanha
Acquisition to expand company's existing operations in Germany

By Colin Saldanha
Solution designed to increase employee productivity and improve customer service

By Colin saldanha
Company reports quarterly revenue growth of 41 percent; record annual revenues

By Colin Saldanha
Panelists from COMMfusion, McGee-Smith Analytics, and Vanguard Communications to offer guidance for capitalizing on the latest contact center technology trends

By Colin Saldanha
Unified Communications expert Shaheen Haque from Interactive Intelligence explains why the region’s businesses should harness the tremendous potential and value of Short Messaging Service (SMS) technology

By Colin Saldanha
The Interactive Intelligence communications-as-a-service solution wins Best of Show award for “most innovative service”

By Colin Saldanha
Software Magazine ranks Interactive Intelligence 185th among its Top 500

By Colin Saldanha
Contact Center and IP Telephony expert Shaheen Haque from Interactive Intelligence explains why CIOs are expanding successful cloud strategies to include communications

By Colin Saldanha
Solution designed to streamline communications for contact center agents and business users

By Colin Saldanha
Global provider of unified IP business communications solutions announces that revenues increase 26 percent

By Colin Saldanha
Acquisition to add vertically-focused debt collection applications

By Colin Saldanha
Abdul Nasser brings 12 years of senior IT experience in the KSA market to Interactive Intelligence

By Colin Saldanha
End-to-end IT solutions provider to offer Interactive intelligence’s full range of Unified Communications solutions to businesses in the region

By Sammis & Ochoa
Hosted contact center solution selected to provide members with more efficient and personalized 'high touch' service, while more effectively engaging remote clinical staff

By Colin Saldanha
Enhancements to automated dialer helps credit and collection agencies increase efficiencies, reduce costs, and maintain compliance

By Colin Saldanha
Partnership helps enterprises and contact centers more effectively and efficiently route and report on social media content

By Colin Saldanha
2share (Emerging Technology Holding Co.) to promote Interactive Intelligence’s innovative contact centre software and business process automation solutions across Saudi Arabia

By Colin Saldanha
New Communications Device Offers Affordable, Reliable and Simple Alternative to IP Desk Phones




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