ip telephony News

Seven key contact center trends offer opportunities to drive down costs while improving the customer experience

IT Distributor and Leading Cleveland-area Employer to Leverage Elder’s Corporate and Agency-based Marketing Communications Expertise

Voice Over IP provider ITP VoIP provides numerous plans and services ideal for real estate agents who spend most of their time away from the office.

This book examines the technical and regulatory issues related to IP telephony interconnection at the large scale. It describes business and interconnection models, reviews IMS and TISPAN, and supplies solutions to technical issues.

snom Active provides secure, automatic provisioning, configuration and administration of snom phones when implemented with UC or VoIP solutions

snom UK extends market reach following distribution agreement with BT Business Direct

ANDTEK’s IP communication solutions make day-to-day work easier

High-Performing IP Telephony Segment Injects Much Needed Momentum into the Market

Israel’s largest telecom services provider, Bezeq, is now using Ekinops optical transport equipment to provide high-speed broadband and IP telephony services to business and residential customers.

Businesses are increasingly adopting IP telephony and advanced IP-based communications and collaboration tools for the cost-saving and productivity benefits.

SCOPE recruited to grow SpliceCom’s IP Telephony solutions business in the region

Vendor to demonstrate its all-in-one IP communications software suite designed to simplify management and reduce costs for enterprises and contact centers

Experience World-Class Customer Service Through Contact Centre Operational Excellence

Reseller agreement enables regional systems integrator to offer unified IP business communications solutions from Interactive Intelligence

IP telephony is a well-established technology. Companies can see clear cost savings, are convinced it can fit into their growth strategy, and the business case for VoIP migration is sound. But many businesses are not yet migrating – why not?

Converged Communication Systems has signed on to sponsor the Greater Chicago Food Depository's 5th Annual CANstruction event in May 2011.

Glorsoft wins Internet Telephony EXPO 2011 Best of Show Award for Best Development Tool

snom, a leading provider of IP telephone systems, will be exhibiting at the Unified Communications Expo on 7-9 March, in the exclusive Microsoft Partner Village.

High-tech British manufacturing company Applied Photophysics Ltd. required a highly flexible, expandable and yet cost-effective Telephony solution for their new offices in Leatherhead, Surrey supplied by Metrodata Network Solutions

It is that time of year again to see where the technology directions will take enterprises into 2011 and beyond

1001tech IPvox Sdn Bhd has announced today significant enhancements to its EzyTouch All-In-One Call / Contact Centre Solution application.

Swyx comes top in Germany for desktop IP telephony of organisations with 11-50 users, according to latest MZA report

Cohort Technology, the leading Specialist Distributor and Services Company announces the launch of its Dublin based operation as part of its growth plans to locally serve the Irish market.

The ANDTEK solution allows Cisco users to manage phone calls via desktop computer

CiscoSpares.com is THE Source for Pre-owned, Refubished, & Used Cisco networking hardware. All equipment comes with a LIfetime Warranty.

To overcome the issue of multiple PBXs, the DOH turned to the Portico TVA from Citel. By adding the TVA to its disaster recovery plans, the DOH is able to connect many of the locally based conventional phone handsets to the Portico TVA.

Efficient administration and flexible attendant console extension via IP phone

Citel, a top VoIP Migration Company in Canada improves your business with its VoIP Migration Services as it improved productivity, reduced costs, new applications and more.

ANDTEK presents innovative applications at Cisco Networkers

VoicePlus is the first High Definition (HD) telephony platform for small businesses with a price point that is 1/5 the cost of large Enterprise solutions from Avaya or Cisco.

REVE Systems is participating in CommunicAsia'2010 to display its latest range of VoIP products. CommunicAsia is an annual event organized by Singapore Exhibition Services Pte Ltd and considered to be Asia’s most recognized, one-stop ICT platform.

Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe.

3CX Phone System is a software based PBX built on the SIP that enables extensions to make calls via VoIP services. Readers of this book will learn to design, install and customize 3CX to create an all-inclusive phone system.

TMC USA, publisher of Internet Telephony Magazine, has named REVE Systems' Mobile VoIP software as the Product of the Year. iTel Mobile Dialer Express, a Mobile VoIP platform, is used by more than 1200 service providers across 50 countries

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business

Building Telephony Systems with OpenSIPS 1.6 is a new book from Packt that will help readers build scalable and robust telephony systems using SIP.

3CX’s popular free business soft phone gets intuitive new interface

Techland Systems is an excellent landmark for unified communcations services, solutions, products, VOIP, IP telephony products in UK. It is renowned name for communcation products of all major networking, IT and comunication hubs.

ANDTEK’s attendant console software integrates all your directories

REVE Systems is participating at India Telecom' 2009, which will be held at Pragati Maidan, New Delhi, India from 3-5 December' 2009. REVE Systems will showcase iTel Switch Plus, a complete retail IP Telephony platform and Mobile VoIP solutions.

MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles.

ANDTEK’s provisioning solution saves time and money

Techland provides Austin Hughes communication products CyberView LCD, Key, KVM, UltraView Innovative LCD, UltraRack 19" Enclosures, Ultra Power, UltraComp Embedded PCs, RackComp Server Solution and many more.

Eastern DataComm announced today that it has upgraded the Park Ridge School District’s antiquated and multiple location phone systems to a single ShoreTel platform.

Australian firm Matrix announces the launch of its proprietary V Phone: wireless and mobile VoIP for the iPhone, which has the immense potential to be a forerunner in the supply of software to VoIP Service Providers and Internet Service Providers.

Acquiring a corporate quality IT telephony system puts Leamington PA and Office Services Company up there with the big boys in Call Messaging.

VOIspeed reseller Alphalogix has integrated VOIspeed IP PBX with a range of SAGE software products. Alphalogix and one of their clients, Solder Connection, describe in a case study the use of this integrated communications platform and its benefits.

MTVM allows Voice and Internet Services Providers to offer total hosted voice services based on Cisco's market leading Unified Communications Manager TM platforms.

Eastern DataComm was recognized by ShoreTel for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.

Sytel Limited, a global supplier of hosted and on-premise IP contact center solutions, today announced substantial year-end growth, bucking the trend of the times.