itil News

Macanta Consulting – business and service management experts – is proud to announce a partnership with K2 Solutions Group – a leading service management enablement firm.

QRP International, in cooperation with Mindjet and Sciforma, presents the First PRINCE2 Forum in Brussels, the 23rd of June 2011. The FORUM aims to inform project managers and future project managers about the changes and evolutions on PRINCE2.

Alejandro Debenedet, International Business Relations Director of PEOPLECERT Group (www.peoplecert.org), spoke at the CompTIA Colloquium 2011.

A resounding technological innovation at DFLabs; for the first time in the IT GRC industry, C-Level and Security Incident Response Managers will be able to integrate external tools and applications into a complete case management software

Opens Office in Singapore to Serve as Headquarters for New Operation

The purpose of the survey was to identify the adoption of self service in the service desk industry and highlight how it was being used, as well as discovering if the technology was improving service and changing the way that users are supported.

Join Linium Education and ITSM expert Ralph Nabicht on Wednesday, April 21st at 1pm EST for a free, comprehensive webinar, Cloud Computing: Handling the Paradigm Shift

MILPITAS, CA--(Marketwire - March 29, 2011) - Kovair Software Inc, and nSolutions Inc, of San Jose, Calif today announced a partnership for enhancing ITSM CMDB automation with nSolutions NOVA product line.

PEOPLECERT Group, the experts in certifying professionals, today announced the launch of their new website www.peoplecert.org

Solution Offers Customer Full Suite of Service-now.com Applications

Global leader in IT Service Management professional services announces the opening of its Reading Training Centre.

Thought Rock introduces its $150 ITIL® v3 Foundation Online Exam and Course Bundle. This cost-effective online route to ITIL certification is available to professionals worldwide who want to remain competitive and advance in the job market.

It has always been important to deliver projects on time and on budget, but these days there is no margin for error. Discover how to achieve project success with these top ten tips...

The Linium team in conjunction with itSMF Nashville LIG and nationally renowned ITIL guru - Ralph Nabicht will host a 4-hour sessions of hands-on, rocket-fueled exploration of ITSM - through an interactive, Apollo 13 mission simulator

Join Linium Optimize experts via webinar for as the unprecedented free, comprehensive webinar series “Around the World of Business Service Management in 365 Days” continues in March 2011

Don’t miss Linium Optimize experts at the upcoming Pink Elephant 15th Annual International IT Management Conference & Exhibition: Changes in Latitudes, Changes in Attitudes Conference February 20-23, 2011 in Las Vegas

The BSMReview.com survey measures the adoption, perceptions and expectations of Business Service Management (BSM) industry-wide, providing a benchmark for companies to compare IT and business alignment based on market and business maturity.

We conduct ITIL Foundation V3 Trainings in Riyadh, Jeddah, Dammam & other cities of KSA. We conduct public trainings for individual attendees & in-house trainings for Corporate clients. Other trainings we offer: PMP, Six Sigma, ISO, Soft Skills etc.

RCCSP is offering the last few ITIL v3 Service Manager Bridge Courses for professionals who hold an earlier v2 version of ITIL Service Manager Certification and wish to upgrade their credentials to the ITIL v3 Expert Certification.

More ITIL and Call Center Manager Certification Courses added to 2011 calendar

ITIL®, the only consistent and comprehensive documentation of best practice for IT Service Management used by thousands of organizations worldwide, came aboard the Apollo 13 space mission compliments of Linium

Interfacing hosted an itSMF Montreal event to promote the benefits of a BPM Solution in support of an ITIL initiative. The event showcased the launch of Stay's “Lean ITSM Toolkit,” a pre-packaged framework built into Interfacing’s EPC.

User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community

Linium’s Educational Services surpassed its own benchmark ITIL exam pass rate last month with an impressive 97.8% student pass rate for ITIL Foundations students from a large, Midwest-based bank

FGI Ltd, a leading provider of ITIL® IT Service Management, has announced the launch of the ITIL v2 Managers’ Revision Day & Examination Course.

Avant’s Business Service Management training curriculum and automation software selected by ProActive Services to augment their ITSM/ITIL portfolio.

New SaaS Scenarios Provide Ready-to-Go Club Membership and Security Management

ITIL®, the only consistent and comprehensive documentation of best practice for IT Service Management used by thousands of organizations worldwide, will come aboard the Apollo 13 space mission compliments of Linium.

Home of high performance engineering tunes up its IT service capability with Hornbill’s service management software, improving response time by 50% and reducing IT costs

ISO/IEC 20000 implementation projects can be a daunting task. Horizon GC wants to hold your hand every step of the way… without ever stepping foot in your office!

IT managers learn to monitor help desk ticketing with real-time reliability

Washington University in St. Louis’s Center for the Application of Information Technology and Avant Corporation sign licensing agreement for Business Service Management Curriculum.

Linium will host ITIL expert, Leslie Landry in an informative upcoming, one-hour webinar session that outlines the business value of an ITIL certified team

Chaos to Value: The IT Service Management Journey White Paper part 2 and latest version of Supportworks ITSM Enterprise guide customers towards delivering ITSM value for the business

New Software research report from Ovum is now available from Fast Market Research

Special Program Matches Employers and Volunteer Professionals, Lets Businesses Hire Professionals Anytime Without Paying Fee

Attendees learn to improve customer service and keep ownership of their data with the all-new OTRS OnDemand SaaS

2010 Linium’s Cultivate certified ITIL guru and Manager of Education Services, Ralph Nabicht, will discuss ITIL v3 in an informative upcoming, one-hour webinar session.

Today’s retail IT Director is arguably the company’s most diligent multi-tasker, forced to focus on their organisation’s core competencies, their consumers’ wants and needs and what will entice these customers to keep coming back for more.

Attendees learn to improve service quality; enhance efficiency and customer satisfaction

Global leader in ITIL professional services announces its latest service offering

Newton Consulting, LLC, a leading provider of information technology and human resource management consulting services, announces the expansion of its Project Management Office (PMO) practice area to meet growing market needs.

Don’t miss Linium’s certified ITIL guru and Manager of Education Services, Ralph Nabicht, share the benefits of change management through ITIL at a GTC East-sponsored training session from 9am-4pm on September 20th in Albany New York.

Beetil.com, a new entrant to the IT Service Management software market announced this week the addition of Knowledge Management to the set of ITIL aligned processes currently provided by their service desk.

Industry leader’s Service Value Management training curriculum selected by HP to augment their ITSM/ITIL education portfolio

EPL-UK have published there PRINCE2 and ITIL publc course schedule for Lincoln

EPL-UK have published there PRINCE2 and ITIL publc course schedule for Northampton

Staines, UK – 06 August 2010 - Fox IT, a global IT Service Management and Governance company, today announced that foxFLOW is now powered by NetIQ Aegis, formalising Fox IT’s relationship with NetIQ.

The Art of Service today announced the release of its bundled ITIL V3, ISO/IEC 20000, Cloud Computing and Help Desk Foundation e-Learning Courses

BRISBANE, July 29, 2010 — “The stronger tech certifications IT Professionals have, the shorter their job search”, say the authors of a new exam preparation product called Emereo Learning.