itsm News

PEOPLECERT Group will be exhibiting at the Pink Elephant conference in Las Vegas in February 19-22

Mproof, a leading provider of IT service management and self-service software for the midmarket, announced today a partnership with MS-Sequoia, a TBA Group company, who has implemented Mproof’s core IT Service Management product - Clientele ITSM®.

The priSM Institute® is pleased to announce the inclusion of Avant Corporation’s IT Service Value Management™ Essentials course to their approved certifications list.

Albany, NY, August 29, 2011 – Linium Optimize Vice President Melanie Worth Publishes Comprehensive White Paper Don’t Forget the Map, Following your ITIL Road Map to IT Service Excellence for itSMF USA

Customers attending Pink Elephant's 16th Annual IT Service Management Conference & Exhibition, February 19th-22nd in Las Vegas, are eligible for up to 20 Continuing Professional Development credits from the priSM Institute®.

Announcing the itSMF UK’s Change, Configuration and Release Management Seminar taking place on 7th March 2012 at Sheffield City Hall

Integration Offers N-able Customers Instant Secure Unattended Remote Support

G2G3, the leading provider of communication tools, gaming solutions and immersive business simulations, today announced an exciting new partnership with ITConcepts (www.itconcepts.net).

Serena Software Appoints Matthias Mueller-Wolf as Managing Director Central Europe to drive growth of orchestrated IT solutions in DACH region

PEOPLECERT Group will be exhibiting at the Pink Elephant conference in Las Vegas in February 19-22

• Estimated saving of at least £14,000 through desktop power management • Significant time savings on Windows 7 rollout and system upgrades, equivalent to an extra staff member

myservicedesk.com offers greater choice in IT Service Management with implementation in days, not weeks.

As part of BMC’s Business Services Management (BSM) strategy, the Release Management module that is included with BMC Remedy Change Management includes built-in ITIL V3 best practices to track and manage change and deployment activities.

Linium’s (www.linium.com) annual Thanksgiving Food Drive and Adopt-a-Family program proved again to be a success!

Get Certified in 7 to 10 days! ITIL Foundation V3 Training Course Focused on Exam Preparation in Workshop Style. For training schedule and more details visit: hyoon.net/ITIL.aspx

Mproof, a leading provider of IT service management and self-service software for the midmarket, announced today a partnership with MS-Sequoia, a TBA Group company, who has implemented Mproof’s core IT Service Management product - Clientele ITSM®.

Joe Burke, CEO of Linium, LLC (www.linium.com), announced today that Linium will partner with SHI International (www.shi.com ), one of North America’s top 20 largest IT solutions providers, to offer the SHI Cloud.

Which Business Intelligence Tools are you currently using or considering? If you are currently using a BI Tool, are you satisfied with it?

New Partnership combines IT Service Management education and consulting with IT services implementation and training for ServiceNow customers

MCTC releases the first free App to support the ITSM community (ITIL, ISO20k), we have release the glossary and Acronyms app on Android and the Apple app will follow soon

Linium (www.linium.com) recently announced the addition of real-world client success stories to their comprehensive website materials based on their latest people, process, and technology implementations for a variety of practices and verticals.

Linium ITSM Expert Doug Tedder Receives priSM Fellow Award at Fusion11 to Honor Outstanding Contribution to Service Management.

This 3-day course is designed for IT professionals who are responsible for delivering IT services in an organization, and need the concepts of IT Service Management (ITSM), based on Version 3 of the IT Infrastructure Library

Linium Optimize (www.linium.com), HP Elite partner and HP's 2011 ITSM Implementation Partner of the Year, demonstrated the new HP Executive Scorecard (part of HP’s IT Performance Suite).

Linium Optimize (www.linium.com), HP Elite partner and HP's 2011 ITSM Implementation Partner of the Year, welcomes Mr. John Ribeiro as Principal Solution Architect.

Linium Optimize (www.linium.com), HP Elite partner and HP's 2011 ITSM Implementation Partner of the Year, explores the new HP Executive Scorecard (part of HP’s IT Performance Suite).

The priSM Institute® is pleased to announce the inclusion of Avant Corporation’s IT Service Value Management™ Essentials course to their approved certifications list.

Albany, NY, August 29, 2011 – Linium Optimize Vice President Melanie Worth Publishes Comprehensive White Paper Don’t Forget the Map, Following your ITIL Road Map to IT Service Excellence for itSMF USA

PEOPLECERT Group will be joining leading ITSM professionals at FUSION 11, the leading ‘see and be seen at’ ITSM event in US, on 25-28 September 2011

G2G3, the leading provider of business simulations and IT enterprise transformation solutions, today announced an exciting new partnership with Barclay Rae Consulting, a specialist in IT Service Management consulting services.

- Just SAR 5, 500 including exam - 5% Early Bird saving - Buy 5, get 1 free! - Pass the ITIL v3 Foundation Certification Exam - Learn how to implement ITIL v3 successfully within your own organisations

‘Invest in your people through professional certification and use the power of ITSM to drive business transformation’ was the key message of Alejandro Debenedet’s keynote speech, during itSMF Hellas

Macanta Consulting – business and service management experts – is proud to announce a partnership with K2 Solutions Group – a leading service management enablement firm.

Preserving Customizations with Overlays and Custom Objects in AR System will describe how we can customize the AR System objects so that customizations will not be lost while future upgrades without effecting your business heavily.

Opens Office in Singapore to Serve as Headquarters for New Operation

The purpose of the survey was to identify the adoption of self service in the service desk industry and highlight how it was being used, as well as discovering if the technology was improving service and changing the way that users are supported.

Join Linium Education and ITSM expert Ralph Nabicht on Wednesday, April 21st at 1pm EST for a free, comprehensive webinar, Cloud Computing: Handling the Paradigm Shift

MILPITAS, CA--(Marketwire - March 29, 2011) - Kovair Software Inc, and nSolutions Inc, of San Jose, Calif today announced a partnership for enhancing ITSM CMDB automation with nSolutions NOVA product line.

Solution Offers Customer Full Suite of Service-now.com Applications

Global leader in IT Service Management professional services announces the opening of its Reading Training Centre.

Thought Rock introduces its $150 ITIL® v3 Foundation Online Exam and Course Bundle. This cost-effective online route to ITIL certification is available to professionals worldwide who want to remain competitive and advance in the job market.

The Linium team in conjunction with itSMF Nashville LIG and nationally renowned ITIL guru - Ralph Nabicht will host a 4-hour sessions of hands-on, rocket-fueled exploration of ITSM - through an interactive, Apollo 13 mission simulator

The BSMReview.com survey measures the adoption, perceptions and expectations of Business Service Management (BSM) industry-wide, providing a benchmark for companies to compare IT and business alignment based on market and business maturity.

Linium Synergy makes collaboration seamless, automates inefficient processes to help clients to easily disseminate important information up, out and down to colleagues, business partners, customers, shareholders and constituents

Interfacing hosted an itSMF Montreal event to promote the benefits of a BPM Solution in support of an ITIL initiative. The event showcased the launch of Stay's “Lean ITSM Toolkit,” a pre-packaged framework built into Interfacing’s EPC.

User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community

G2G3, the leading provider of business simulations and readiness programs has today announced an exciting collaboration with Pirean, a leading delivery partner for IT Service and Security Management.

Latest release strengthens commitment to ITSM, helpdesk, and general issue tracking

Avant’s Business Service Management training curriculum and automation software selected by ProActive Services to augment their ITSM/ITIL portfolio.

New SaaS Scenarios Provide Ready-to-Go Club Membership and Security Management

Here we not only provides Service Desk but its an ITSM suite....that(ITIL Service Desk software) is certified in 10 ITIL V3.0 processes.....

IT managers learn to monitor help desk ticketing with real-time reliability

Washington University in St. Louis’s Center for the Application of Information Technology and Avant Corporation sign licensing agreement for Business Service Management Curriculum.

Attendees learn to improve customer service and keep ownership of their data with the all-new OTRS OnDemand SaaS