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September 2014
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ivr Press Releases

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By IVR Clinical Concepts
IVR and IWR Experts, IVR Clinical Concepts, Receive Safe Harbor Certification

By LogicTree
In an effort to remain current in the fast-paced Interactive Voice Recognition (IVR) industry, LogicTree is now working with Listening Methods to expand its hosted IVR offering.

By LogicTree
LogicTree  continues to roll-out Interactive Voice Recognition (IVR) services for public transit agencies across the country.

By IVR Clinical Concepts
Telephone and Web Based Diaries (IVR and IWR) Produce Better Compliance and Data

By LogicTree
On July 17th, LogicTree, LLC released a brand-new Interactive Voice Recognition (IVR) system to enable Port Authority of Allegheny County's bus and rail riders to receive transit information and more.

By LogicTree, LLC
LogicTree has recently acquired the assets of Gold Systems, Inc.

By Interactive Northwest, Inc.
Interactive Northwest, Inc. (INI), developer of comprehensive IVR systems and contact center automation software, today announced they will be exhibiting at the IAUG CONVERGE2014 Conference to be held April 27-May 1, 2014 in Dallas, TX.

By LogicTree, LLC
LogicTree, LLC has navigated rough waters and executed a successful turnaround to position itself as a market leading transit & traffic IVR provider.

By Centurion Inc.
Centurion, Inc., is pleased to announce the appointment of Kirk R. Wormington to Executive Vice President of Business Development. Since joining the company in 1995, Kirk has been an integral part of the growth and changes evolving at Centurion, Inc.

By Digital Select Ltd
Digital Select has received approval from the industry regulator PhonepayPlus for its call recording IVR.

By Message Technologies
Message Technologies, Inc (MTI), a leading provider of hosted Interactive Voice Response (IVR) systems, announced today the formal opening of its new hosting facilities in Tampa, Florida.

By I6net Solutions and Technologies, SL
I6NET Partners With Vicorp to provide it’s existing and new customers with Vicorp’s xMP Service Creation and Execution Environment

By Interactive Northwest, Inc.
INI introduces INI AudioForms, an automated forms application for Avaya contact centers that provides flexible deployment options and improved data collection that increases accuracy, reduces resource strain, and elevates response rates.

By Interactive Northwest, Inc.
Interactive Northwest, Inc., today announced that they have become the first Certified Speech Solution Partner for LumenVox speech technology.

By TSG Global, Inc.
As the brainchild of communications expert Noah Rafalko (president of TSG Global, Inc.), award-winning entrepreneur Gary Pudles (founder and CEO of AnswerNet), and renowned software architect Thomas Howe (inventor of DSL connection)

By PR Artistry
UK’s leading multi-retailer voucher and prepaid gift card business deploys automated technology to enhance overall client experience and reduce costs

By PR Artistry
UK’s leading provider of residential property management services deploys automated technology to streamline processes, maximise resources and boost customer loyalty

By Cyara Solutions
Cyara Solution Suite Honored for Exceptional Innovation, Solidifying Company’s Ongoing Commitment to Improving the Customer Experience

By C3 Ltd
Cable & Wireless Communications, one of the world’s leading telecommunications companies, has added C3’s Network Conferencing platform to its existing C3 messaging platform.

By Cyara Solutions
Cyara’s Testing Suite Reduces Call Center Technology Deployment Risk, Saves Project at Global, U.S.-Based Financial Institution Key Challenges: New Technology Deployment, Untrained Staff, Failed IVR Application Vendor and Over-Stretched QA Team

All Press Releases

By LogicTree
Next month LogicTree, LLC will attend the American Public Transportation Association’s (APTA) Annual Meeting and EXPO, hosted in Houston, TX. The EXPO takes place from October 13-15 and will showcase industry-leading transit solutions.

By LogicTree
This month the Florida Department of Transportation (FDOT) granted a contract extension to LogicTree, LLC. LogicTree has provided transit software solutions to FDOT for over seven years.

By IVR Clinical Concepts
IVR and IWR Experts, IVR Clinical Concepts, Receive Safe Harbor Certification

By LogicTree
In an effort to remain current in the fast-paced Interactive Voice Recognition (IVR) industry, LogicTree is now working with Listening Methods to expand its hosted IVR offering.

By Integritypci
This was confirmed in a Data Breach Investigation Report 2014. Stolen credentials was the number one threat action in 2013 and was found in 31% of the breaches.

By LogicTree
LogicTree  continues to roll-out Interactive Voice Recognition (IVR) services for public transit agencies across the country.

By IVR Clinical Concepts
Telephone and Web Based Diaries (IVR and IWR) Produce Better Compliance and Data

By LogicTree
On July 17th, LogicTree, LLC released a brand-new Interactive Voice Recognition (IVR) system to enable Port Authority of Allegheny County's bus and rail riders to receive transit information and more.

By LogicTree, LLC
LogicTree has recently acquired the assets of Gold Systems, Inc.

By Teckinfo Solutions P.Ltd.
Teckinfo sets up 1100 seat call center for a leading Telecom company in Lagos, Nigeria.

By Interactive Northwest, Inc.
Interactive Northwest, Inc. (INI), developer of comprehensive IVR systems and contact center automation software, today announced they will be exhibiting at the IAUG CONVERGE2014 Conference to be held April 27-May 1, 2014 in Dallas, TX.

By LogicTree, LLC
LogicTree, LLC has navigated rough waters and executed a successful turnaround to position itself as a market leading transit & traffic IVR provider.

By Centurion Inc.
Centurion, Inc., is pleased to announce the appointment of Kirk R. Wormington to Executive Vice President of Business Development. Since joining the company in 1995, Kirk has been an integral part of the growth and changes evolving at Centurion, Inc.

By Digital Select Ltd
Digital Select has received approval from the industry regulator PhonepayPlus for its call recording IVR.

By Message Technologies
Message Technologies, Inc (MTI), a leading provider of hosted Interactive Voice Response (IVR) systems, announced today the formal opening of its new hosting facilities in Tampa, Florida.

By I6net Solutions and Technologies, SL
I6NET Partners With Vicorp to provide it’s existing and new customers with Vicorp’s xMP Service Creation and Execution Environment

By Interactive Northwest, Inc.
INI introduces INI AudioForms, an automated forms application for Avaya contact centers that provides flexible deployment options and improved data collection that increases accuracy, reduces resource strain, and elevates response rates.

By Interactive Northwest, Inc.
Interactive Northwest, Inc., today announced that they have become the first Certified Speech Solution Partner for LumenVox speech technology.

By TSG Global, Inc.
As the brainchild of communications expert Noah Rafalko (president of TSG Global, Inc.), award-winning entrepreneur Gary Pudles (founder and CEO of AnswerNet), and renowned software architect Thomas Howe (inventor of DSL connection)

By Interactive Northwest, Inc.
INI will be exhibiting at IAUG CONVERGE2013. INI will be highlighting features that automate routine tasks for increased efficiency, cost savings, and agent productivity while providing callers with an improved customer experience.

By PR Artistry
UK’s leading multi-retailer voucher and prepaid gift card business deploys automated technology to enhance overall client experience and reduce costs

By PR Artistry
UK’s leading provider of residential property management services deploys automated technology to streamline processes, maximise resources and boost customer loyalty

By Cyara Solutions
Cyara Solution Suite Honored for Exceptional Innovation, Solidifying Company’s Ongoing Commitment to Improving the Customer Experience

By www.callerid4u.com
Services offered by Callerid4u let you know who is calling. Please visit callerid4u.com for details!

By PR Artistry
UK’s market-leading long-haul holiday company deploys PCI DSS-compliant solution to protect customer data, boost productivity and improve customer experience

By Cyara Solutions
US Hire Signals Continued Company Growth; Enables Focus on Global Markets for Cyara’s Testing, Monitoring and Simulation Suite

By C3 Ltd
Cable & Wireless Communications, one of the world’s leading telecommunications companies, has added C3’s Network Conferencing platform to its existing C3 messaging platform.

By Global Telecom Testing
How In-Country Live Quality Assurance Testing Identifies This Serious But Common Occurrence

By Inveroak
Did you know that there is an amazing Customer Relationship Management (CRM) function on the Gateway with all of your customer’s information stored, ready to be used?

By Cyara Solutions
Cyara’s Testing Suite Reduces Call Center Technology Deployment Risk, Saves Project at Global, U.S.-Based Financial Institution Key Challenges: New Technology Deployment, Untrained Staff, Failed IVR Application Vendor and Over-Stretched QA Team

By www.nimblevox.com
Nimblevox’s IVR Systems are now integrated with VoiceVault’s voice biometric solutions to provide simple and secure IVR Applications

By Enablx
Enablx, a United States-based provider of live call center services and self-help technologies, launches new solutions and enhances their web-based offerings.

By C3 Ltd
- Manx Telecom chooses Cambridge-based telecommunications specialist C3 to develop fully customised network messaging solution - The new platform has been fully integrated into Manx Telecom’s IMS Alcatel Lucent carrier infrastructure

By Interactions Corporation
Interactions’ Virtual Assistant services recognized for industry-leading robotics innovation

By Nimblevox
Nimblevox, with its hosted IVR, service creation tool, and APIs, helps Mortech launch their 800 Call Connect application; connecting online consumers with local qualified mortgage lenders.

By Interactive Northwest, Inc.
INI today announced the release of version 2.0 of INI LaunchPort, an advanced call-routing application for contact centers, compatible with Avaya Aura® Experience Portal with increased flexibility, enhanced privacy, and heightened security features.

By Radish Systems
REST API Allows TRUE ‘Voice with Visuals’ Mobility Communications to Easily be Added to New and Existing Interactive Voice Response (IVR) Systems

By Nimblevox
Nimblevox’s hosted IVR, service creation tool, and on-demand deployment provide a convenient solution to quickly bring innovative voice applications, SMS campaigns, and telephony services into production.

By Deltecs InfoTech Pvt. Ltd.
Drona IVocie is the easier and better voice based learning platform to train your employees via their mobiles and land-lines. This article provides the insight of this emerging enterprise training and development platform.

By Interactive Northwest, Inc.
Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice recognition (IVR) and systems integration software, today announced that 2012 marks its 20th anniversary.

By Altitude Software
Al Jomaih Automotive Drives its CRM to New Heights with Altitude Software

By Message Technologies, Inc.
AmeriGas, the nation's leading propane supplier, selects Message Technologies, Inc. (MTI) to provide hosted IVR services.

By Interactions Corporation
Mark Leonard brings 20 Years of Industry Experience to Interactions Corporation

By Enghouse Interactive
Receives Industry Recognition for Its Interaction Management Portfolio of Contact Center, Console, Self-Service and Quality Monitoring Products

By Interactions Corporation
Sanjeev Sawai joins Interactions as VP of Platform Engineering

By Eckoh UK Ltd
The contract, won in partnership with Azzurri Communications, will see Eckoh develop and implement a hosted speech recognition solution across the Council’s customer service operations

By BOSTON
Interactions Corporation, provider of the most natural, conversational automated systems for customer care, has been named 'Cool Vendor' in the Cool Vendors in CRM Customer Service and Social, 2012 report by Gartner, Inc. on April 16th, 2012.

By Enghouse Interactive
Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX

By Netscribes
Netscribes (India) Pvt. Ltd. launches a report on the Mobile Commerce Market in India 2012 covering a market with strong growth potential. It is a part of Netscribes’ Telecommunication Series

By Rick Petry
Advertisers Can Now Easily Consolidate and Analyze Uniform Data From Multiple Call Centers



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