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August 2015
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ivr Press Releases

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By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions today announces a new article “A Great caller Experience Still Hit or Miss” by Mark Bedard, Director of Marketing at Parlance.
By Parlance Corporation
Parlance Corporation, a leader provider of enterprise call handling solutions, today announces a new article “The Directory Challenge: What’s in a Name?” by Keith Greenwood, Field Service Engineer at Parlance.
By Aizan Technologies
Aizan Technologies (www.aizan.com) a leading cloud-based voice solutions provider in Canada, is excited to announce our recent partnership with CallMiner (www.callminer.com), rated first in customer satisfaction for interaction analytics solutions.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Eliminating the Call Center – A Higher Ed Case Study”.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today released a synopsis of its upcoming webinar “How to Please Callers and Wow Management”.
By Logic Tree, LLC
LogicTree, LLC released an update to its Florida 511 mobile apps. The latest versions of the iPhone and Android apps are available for download in the App Store and Android Marketplace, respectively.
By LogicTree
LogicTree, LLC’s newest mobile app, onTime Transit, is now available for download in the Android Marketplace at play.google.com.
By Teckinfo Solutions Pvt. Ltd.
Nalin Mital, MD Teckinfo Solutions Pvt. Ltd. speaks with Silicon India
By IVR Clinical Concepts
Improving Data Collection in Clinical Trials with TeleDiary™ for iPad, iPhone, Android Phone and Android Tablet
By LogicTree
This month, LogicTree, LLC unveiled onTime, the newest addition to its expansive lineup of software offerings.
By LogicTree
Last month, LogicTree, LLC, signed a contract with the Des Moines Area Regional Transit Authority (DART) to deliver real-time transit arrivals and departures via mobile application and text messaging (SMS) solutions.
By LogicTree
– In an effort to expand its software portfolio, LogicTree will soon unveil a software as a service (SaaS) platform that combines real-time transit information with open source mobile applications.
By LogicTree
Next month LogicTree, LLC will attend the American Public Transportation Association’s (APTA) Annual Meeting and EXPO, hosted in Houston, TX. The EXPO takes place from October 13-15 and will showcase industry-leading transit solutions.
By IVR Clinical Concepts
IVR and IWR Experts, IVR Clinical Concepts, Receive Safe Harbor Certification
By LogicTree
In an effort to remain current in the fast-paced Interactive Voice Recognition (IVR) industry, LogicTree is now working with Listening Methods to expand its hosted IVR offering.
By LogicTree
LogicTree  continues to roll-out Interactive Voice Recognition (IVR) services for public transit agencies across the country.
By IVR Clinical Concepts
Telephone and Web Based Diaries (IVR and IWR) Produce Better Compliance and Data
By LogicTree
On July 17th, LogicTree, LLC released a brand-new Interactive Voice Recognition (IVR) system to enable Port Authority of Allegheny County's bus and rail riders to receive transit information and more.
By LogicTree, LLC
LogicTree has recently acquired the assets of Gold Systems, Inc.
By Interactive Northwest, Inc.
Interactive Northwest, Inc. (INI), developer of comprehensive IVR systems and contact center automation software, today announced they will be exhibiting at the IAUG CONVERGE2014 Conference to be held April 27-May 1, 2014 in Dallas, TX.

All Press Releases

By Cyara
Automated customer experience testing enables an innovative pace and a 60% reduction in manual testing
By LogicTree
This month, LogicTree, LLC unveiled RideTime, formerly known as onTime Transit. RideTime is an innovative real-time transit platform that combines cloud-based mobile applications and text message (SMS) arrival and departure information.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions, today announces a new article, “The Caller Experience: Time is Everything” by Mark Bedard, Director of Marketing at Parlance.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Is Your Auto Attendant Helping or Hurting?”
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions today announces a new article “A Great caller Experience Still Hit or Miss” by Mark Bedard, Director of Marketing at Parlance.
By LogicTree, LLC
Yesterday LogicTree, LLC promoted VP of Operations Christina Savage to president. Savage joined LogicTree in June 2014 and enters this new role with solid product knowledge and delivery, and a history of building strong client and team relationships.
By Parlance Corporation
Parlance Corporation, a leader provider of enterprise call handling solutions, today announces a new article “The Directory Challenge: What’s in a Name?” by Keith Greenwood, Field Service Engineer at Parlance.
By Dialing Innovations
Custom phone system platform with advanced Interactive Voice Response technology designed by Dialing Innovations increases sales, enhances customer experience, and improves employee satisfaction while lowering costs for thousands of restaurants.
By Aizan Technologies
Aizan Technologies (www.aizan.com) a leading cloud-based voice solutions provider in Canada, is excited to announce our recent partnership with CallMiner (www.callminer.com), rated first in customer satisfaction for interaction analytics solutions.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today announces a new article “Common Shortcomings of Typical Automated Attendants” by Michelle Gosselin, Service Engineer at Parlance Corporation
By LogicTree, LLC
This month, LogicTree, LLC integrated Des Moines Area Regional Transit Authority (DART) into onTime Transit, its newest suite of mobile apps and SMS service.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Auto Attendants: Creating One Callers Actually Like”.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions, today announces a new article “The Challenges Associated with Developing an Auto Attendant Script” by Michele Gosselin, Service Engineer at Parlance Corporation.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Eliminating the Call Center – A Higher Ed Case Study”.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today released a synopsis of its upcoming webinar “How to Please Callers and Wow Management”.
By Logic Tree, LLC
LogicTree, LLC released an update to its Florida 511 mobile apps. The latest versions of the iPhone and Android apps are available for download in the App Store and Android Marketplace, respectively.
By LogicTree
LogicTree, LLC’s newest mobile app, onTime Transit, is now available for download in the Android Marketplace at play.google.com.
By Ifbyphone
Solution Provides Marketing, Sales and Support Teams with Ability to Build Sophisticated IVRs that Work Accurately in Any Caller Environment
By LogicTree
LogicTree’s newest mobile app, onTime, will soon be available for download in the Android Marketplace, App Store, and Microsoft Store.
By Teckinfo Solutions Pvt. Ltd.
Nalin Mital, MD Teckinfo Solutions Pvt. Ltd. speaks with Silicon India
By LogicTree
Over the past two years, LogicTree migrated many of its clients’ IVR systems to its hosted infrastructure.
By LogicTree
LogicTree recently implemented VoIPmonitor, a call monitoring tool, for its hosted IVR systems. The tool adds additional value for hosted clients by providing better insight into calls and streamlining troubleshooting.
By IVR Clinical Concepts
Improving Data Collection in Clinical Trials with TeleDiary™ for iPad, iPhone, Android Phone and Android Tablet
By LogicTree
This month, LogicTree, LLC unveiled onTime, the newest addition to its expansive lineup of software offerings.
By LogicTree
Last month, LogicTree, LLC, signed a contract with the Des Moines Area Regional Transit Authority (DART) to deliver real-time transit arrivals and departures via mobile application and text messaging (SMS) solutions.
By LogicTree
– In an effort to expand its software portfolio, LogicTree will soon unveil a software as a service (SaaS) platform that combines real-time transit information with open source mobile applications.
By LogicTree
Next month LogicTree, LLC will attend the American Public Transportation Association’s (APTA) Annual Meeting and EXPO, hosted in Houston, TX. The EXPO takes place from October 13-15 and will showcase industry-leading transit solutions.
By LogicTree
This month the Florida Department of Transportation (FDOT) granted a contract extension to LogicTree, LLC. LogicTree has provided transit software solutions to FDOT for over seven years.
By IVR Clinical Concepts
IVR and IWR Experts, IVR Clinical Concepts, Receive Safe Harbor Certification
By LogicTree
In an effort to remain current in the fast-paced Interactive Voice Recognition (IVR) industry, LogicTree is now working with Listening Methods to expand its hosted IVR offering.
By Integritypci
This was confirmed in a Data Breach Investigation Report 2014. Stolen credentials was the number one threat action in 2013 and was found in 31% of the breaches.
By LogicTree
LogicTree  continues to roll-out Interactive Voice Recognition (IVR) services for public transit agencies across the country.
By IVR Clinical Concepts
Telephone and Web Based Diaries (IVR and IWR) Produce Better Compliance and Data
By LogicTree
On July 17th, LogicTree, LLC released a brand-new Interactive Voice Recognition (IVR) system to enable Port Authority of Allegheny County's bus and rail riders to receive transit information and more.
By LogicTree, LLC
LogicTree has recently acquired the assets of Gold Systems, Inc.
By Teckinfo Solutions P.Ltd.
Teckinfo sets up 1100 seat call center for a leading Telecom company in Lagos, Nigeria.
By Interactive Northwest, Inc.
Interactive Northwest, Inc. (INI), developer of comprehensive IVR systems and contact center automation software, today announced they will be exhibiting at the IAUG CONVERGE2014 Conference to be held April 27-May 1, 2014 in Dallas, TX.
By LogicTree, LLC
LogicTree, LLC has navigated rough waters and executed a successful turnaround to position itself as a market leading transit & traffic IVR provider.
By Centurion Inc.
Centurion, Inc., is pleased to announce the appointment of Kirk R. Wormington to Executive Vice President of Business Development. Since joining the company in 1995, Kirk has been an integral part of the growth and changes evolving at Centurion, Inc.
By Digital Select Ltd
Digital Select has received approval from the industry regulator PhonepayPlus for its call recording IVR.
By Message Technologies
Message Technologies, Inc (MTI), a leading provider of hosted Interactive Voice Response (IVR) systems, announced today the formal opening of its new hosting facilities in Tampa, Florida.
By I6net Solutions and Technologies, SL
I6NET Partners With Vicorp to provide it’s existing and new customers with Vicorp’s xMP Service Creation and Execution Environment
By Interactive Northwest, Inc.
INI introduces INI AudioForms, an automated forms application for Avaya contact centers that provides flexible deployment options and improved data collection that increases accuracy, reduces resource strain, and elevates response rates.
By Interactive Northwest, Inc.
Interactive Northwest, Inc., today announced that they have become the first Certified Speech Solution Partner for LumenVox speech technology.
By TSG Global, Inc.
As the brainchild of communications expert Noah Rafalko (president of TSG Global, Inc.), award-winning entrepreneur Gary Pudles (founder and CEO of AnswerNet), and renowned software architect Thomas Howe (inventor of DSL connection)
By Interactive Northwest, Inc.
INI will be exhibiting at IAUG CONVERGE2013. INI will be highlighting features that automate routine tasks for increased efficiency, cost savings, and agent productivity while providing callers with an improved customer experience.
By PR Artistry
UK’s leading multi-retailer voucher and prepaid gift card business deploys automated technology to enhance overall client experience and reduce costs


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