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NewVoiceMedia Press Releases

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By NewVoiceMedia
NewVoiceMedia, a leading provider of cloud contact centre solutions, is celebrating a double win at the 2013 Private Business Awards.

By NewVoiceMedia
Study highlights a significant opportunity for the contact centre to be more involved in decision making at board level

By NewVoiceMedia
The new office will support NewVoiceMedia’s substantial growth and further strengthen the company’s presence in the region

By NewVoiceMedia
US businesses lose $41 billion a year as customers fight back

By NewVoiceMedia
New report, compiled by IDG Connect Editorial Director, presents the best privately-held technology businesses

By NewVoiceMedia
Leading cloud contact centre vendor secures position in the Silicon Valley Comes to the UK (SVC2UK) 100 Club

By NewVoiceMedia
NewVoiceMedia is strengthening its position in North America as a leading cloud contact centre vendor, with the appointment of Monica Girolami as Head of Marketing North America.

By NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact center solutions, has opened its new headquarters for North America in San Francisco, California.

By NewVoiceMedia
Insurance claims management service Trinity Claims – part of TrinityM Limited – is achieving excellent levels of service helped by its new cloud contact centre technology from NewVoiceMedia.

By NewVoiceMedia
Magine AB, the Stockholm-based provider of live television services in the cloud, has established a new customer service operation using NewVoiceMedia’s cloud contact centre technology, ContactWorld for Service.

All Press Releases

By NewVoiceMedia
NewVoiceMedia, a leading provider of cloud contact centre solutions, is celebrating a double win at the 2013 Private Business Awards.

By NewVoiceMedia
Study highlights a significant opportunity for the contact centre to be more involved in decision making at board level

By NewVoiceMedia
The new office will support NewVoiceMedia’s substantial growth and further strengthen the company’s presence in the region

By NewVoiceMedia
US businesses lose $41 billion a year as customers fight back

By NewVoiceMedia
New report, compiled by IDG Connect Editorial Director, presents the best privately-held technology businesses

By NewVoiceMedia
Jamison Powell joins to expand the sales organization throughout North America East, accelerating growth through new customer acquisition.

By NewVoiceMedia
Leading cloud contact centre vendor secures position in the Silicon Valley Comes to the UK (SVC2UK) 100 Club

By NewVoiceMedia
The environmental specialist has enhanced its customer experience through the deployment of an innovative telephony solution from NewVoiceMedia

By NewVoiceMedia
NewVoiceMedia is strengthening its position in North America as a leading cloud contact centre vendor, with the appointment of Monica Girolami as Head of Marketing North America.

By NewVoiceMedia
Fully integrated contact centre built from scratch in just 28 minutes

By NewVoiceMedia
Leading cloud contact centre vendor NewVoiceMedia today announced the launch of its innovative Workforce Management (WFM) solution ContactWorld Perform.

By NewVoiceMedia
NewVoiceMedia’s cloud contact centre solution, ContactWorld for Service, has helped Lumesse reach the final in the ‘Customer Service Innovation of the Year’ category of the European Call Centre and Customer Service Awards.

By NewVoiceMedia
Top cloud investor Bessemer Venture Partners leads round of funding

By NewVoiceMedia
NewVoiceMedia, a leading provider of cloud contact centre solutions, has been selected as a finalist in the Cloud Provider of the Year category of the 2013 UK IT Industry Awards.

By NewVoiceMedia
NewVoiceMedia is strengthening its position in North America as a leading cloud contact center vendor, with the appointment of Eric Coyle as Vice President Sales Engineering.

By NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact center solutions, has opened its new headquarters for North America in San Francisco, California.

By NewVoiceMedia
NewVoiceMedia, a leading provider of cloud contact centre solutions, has opened a new office in central London, continuing its rapid worldwide expansion.

By NewVoiceMedia
JustGiving, the world's leading online fundraising platform, has boosted customer service levels through deployment of an innovative telephony solution from leading cloud contact centre vendor NewVoiceMedia.

By NewVoiceMedia
Ukash, a leading online cash payment provider, has enhanced its customer experience and increased ROI, with innovative cloud contact centre technology from NewVoiceMedia.

By NewVoiceMedia
NewVoiceMedia is strengthening its position in Asia Pacific as a leading cloud contact centre vendor, with the appointment of Glenn Aspden as Technical Sales Director APAC.

By NewVoiceMedia
NewVoiceMedia, a leading provider of cloud contact centre solutions, has appointed Georgia Thomas as Partner Marketing Manager.

By NewVoiceMedia
NewVoiceMedia’s solutions, ContactWorld for Service and ContactWorld for Sales and Marketing, have helped SHL reach the final in three categories at the European Call Centre and Customer Service Awards.

By NewVoiceMedia
Insurance claims management service Trinity Claims – part of TrinityM Limited – is achieving excellent levels of service helped by its new cloud contact centre technology from NewVoiceMedia.

By NewVoiceMedia
Magine AB, the Stockholm-based provider of live television services in the cloud, has established a new customer service operation using NewVoiceMedia’s cloud contact centre technology, ContactWorld for Service.

By NewVoiceMedia
BMJ has enhanced its customer service and inside sales business through deployment of innovative cloud contact centre solutions from NewVoiceMedia

By NewVoiceMedia
Brandon Read, IT assistant at NewVoiceMedia, was honoured as a top performing apprentice at a House of Lords reception last week.

By NewVoiceMedia
NewVoiceMedia is strengthening its position in APAC as a leading cloud contact centre vendor, with the appointment of Brett Waters as Vice President, Asia Pacific. Brett joins with over 20 years’ experience in international software businesses.

By NewVoiceMedia
NewVoiceMedia, a leading provider of cloud contact centre solutions, announces the appointment of Sara Smith as Partner Manager.

By NewVoiceMedia
Cloud innovator drives efficiency of sales, marketing and mobile workforce

By NewVoiceMedia
NewVoiceMedia is reporting record breaking end-of-year revenues approaching $10m and more than a 200% increase in new licence contract value.

By NewVoiceMedia
The company welcomes new IT appointments at its Basingstoke headquarters

By NewVoiceMedia
Hanne Refslund appointed to drive business development and sales for NewVoiceMedia in Benelux, Nordics, and...

By NewVoiceMedia
The company signs a £1.8m five-year agreement to make use of true cloud services across its customer experience operation.

By NewVoiceMedia
Guy Dubois brings more than 30 years’ leadership experience to the Board, and has a strong track record of success.

By NewVoiceMedia
ContactWorld for Salesforce helps SHL reach final at UK Customer Satisfaction Awards

By NewVoiceMedia
Matt Tuson joins NewVoiceMedia to expand its global sales organisation

By NewVoiceMedia
Provider of cloud contact centre solutions is recognised by G-Cloud programme

By NewVoiceMedia
NewVoiceMedia announces investment of $20m following fourfold growth

By NewVoiceMedia
Clare Wenham joins Basingstoke-based company as Product Marketing Manager

By NewVoiceMedia
Cloud contact centre solutions provider NewVoiceMedia appoints Nicola Brookes as Communications Manager

By NewVoiceMedia
Leading industry analyst firm highlights cloud vendors’ ability to provide impressive service availability and TCO



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