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February 2012
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online support News

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By Kimberley Shadbolt
Online conversions and engagement specialist Leadcall, has unveiled a unique solution that let’s online visitors watch for themselves as they are connected to live help and assistance using the ultimate conversion tool, the telephone.

By Julie Vindis, On Demand PR for Cherwell Software
The purpose of the survey was to identify the adoption of self service in the service desk industry and highlight how it was being used, as well as discovering if the technology was improving service and changing the way that users are supported.

By SecurityCoverage, Inc.
SecurityCoverage, Inc. today announced the expansion of its TotalTech service offering to include home networking, mobile support, and computer peripherals, as well as monthly and annual subscription plans.

By Monica Castro
Online Live chat response systems enable web visitors to chat with a company's representative while on the website. You have higher rate of converting visitors into paying clients. It also increases customer satisfaction by providing them with a 24

By Shari Allwood
SMART Recovery Online celebrates 12 years of providing services to individuals worldwide, with a special lineup of guest speakers and an auction.

By Revolver PR
AEGON has launched a series of easy-to-use online support tools helping advisers understand the benefits of the guarantees offered with the AEGON Secure Lifetime Income product.

By Muhammad Suleman Khan
e-Saver Technologies is providing excellent Web solutions in Pakistan as a professional webmaster of web Hosting, domain name registration, website designing, search engine optimization, search engine marketing and social networking development.

By Laura Shimells
Sink and tap retailer, Sinks-Taps.com has launched a new customer service tool that allows customers to find answers to their questions in “real time”.

By Michael Della Fortuna
The Mircom Group of Companies, is pleased to announce the immediate availability of a new online customer support system to support their Mircom brand of fire, communications and security products.

By Tech Team Support
Techteamsupport.com's service plan ignites the internet by providing consumers with a unique solution to complex computer issues faced by businesses and individuals alike. This Unmatched Service Plan called “Peace Of Mind Warranty”.

By Ron Morrell
Business is war and you need all the tools you can get to win and the competitive advantage of having a site with live chat speaks for itself.

By Mercury Web Solutions
Mercury Web Solutions and Northeast Information Systems have contracted with one another to redesign their existing website.

By Ron Chamberlain
Chamberlain stresses that the price for filing taxes never exceeds the $29.95 fee for the premium package, regardless of how many forms are needed to file a return. And he promises that the services available through www.fileyourtaxesnow.com.

By Computime, Inc.
Visitors of www.computimewebstore.com now have instant access to live Computime support representatives

By INFONAUTICS GmbH
The software »Online Desktop Presenter«, developed by Infonautics GmbH, allows to present easily the own windows desktop to one or more remote Internet users.

By Kelli Infantino
Your Virtual Assistant provides executive and administrative support to businesses around the world, Virtually.





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