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July 2014
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reward Press Releases

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By Bernstein Orthodontics
Bernstein Orthodontics hosted music contest to celebrate National Music in the Schools Month

By MoPals
Tesco, Starbucks, Bloomingdale’s and MoPals received the first “COLLOQUY Recognizes” awards.

By Unitrends
UniRewards set to drive growth across EMEA region with channel recruitment and ongoing engagement

By Happy Recyclers
An Event Challenge that allows all participating Schools and Organizations to Win a Grand Prize Amount of $15,000, or more!

By AppDisco
- Sole exhibitor in MWC 2013 as a Korean mobile advertising company, built a great reputation for AdLatte and Latte Screen - Accelerated global expansion by increasing brand awareness and establishing global network through MWC.

By Pure American Naturals
Central Pennsylvania farm began selling its products this week at Appalachian Outdoors in State College, Pa. and Harvest Shop of Tait Farm in Centre Hall

By Global Reward Solutions
Global Reward Solutions Announces the Launch of New Travel Portal

By SARA
SARA is pressing upon Executives, reward, HR and payroll specialists and practitioners to attend its October conference and gain insight into the many changes taking place within the reward industry.

All Press Releases

By Bernstein Orthodontics
Bernstein Orthodontics hosted music contest to celebrate National Music in the Schools Month

By MoPals
Tesco, Starbucks, Bloomingdale’s and MoPals received the first “COLLOQUY Recognizes” awards.

By Unitrends
UniRewards set to drive growth across EMEA region with channel recruitment and ongoing engagement

By Health Enhancement Systems
Recent studies confirm that financial incentives fail to sustain employee wellness habits. A new guideline by Health Enhancement Systems details non-monetary ways to inspire employees for long-term behavior change.

By FDI Financial Diagnostics Inc.
FinanceWorks.ca quarterly, an online and print magazine is asking Canadian consumers to tell them what they'd like to see on their new website.

By Jeremy Lavender Photography
After such an amazing and adventurous 3 years art journey in The Bahamas, I'm almost done with the discovery of all islands and I finally decided it's time to prepare the conclusion of this fabulous journey by turning my best photos into a beautiful art..

By Happy Recyclers
An Event Challenge that allows all participating Schools and Organizations to Win a Grand Prize Amount of $15,000, or more!

By AppDisco
- Sole exhibitor in MWC 2013 as a Korean mobile advertising company, built a great reputation for AdLatte and Latte Screen - Accelerated global expansion by increasing brand awareness and establishing global network through MWC.

By Pure American Naturals
Central Pennsylvania farm began selling its products this week at Appalachian Outdoors in State College, Pa. and Harvest Shop of Tait Farm in Centre Hall

By Global Reward Solutions
Global Reward Solutions Announces the Launch of New Travel Portal

By Global Reward Solutions
Instantly Motivate With GRS Digital Media Library Global Reward Solutions to provide world’s largest collection of on-demand music, movies, e-books, TV shows and sporting events as part of innovative new technology platform

By Global Reward Solutions
Global Reward Solutions Announces the Launch of “Digital Rewards” Instantly connecting companies to millions of digital rewards around the world!

By SARA
SARA is pressing upon Executives, reward, HR and payroll specialists and practitioners to attend its October conference and gain insight into the many changes taking place within the reward industry.

By SARA
The Association will use key events in September and October to engage the market on reward management and its relevance in business today -

By Sharon F. Benigson, Customer Service Group
The May issue of "Customer Service Newsletter" includes an exclusive interview with Lori Schmidt of Pitney Bowes. She provides a wealth of information on the company's speech analytics program including its "Tell Me Why" functionality.

By Carl Nagaitis, Bryher Business Partnership
Beta Group's High Performing Customer Service Team Win Weekend In Ulster

By Sharon F. Benigson, Customer Service Group
In the April issue of "Customer Service Newsletter," John Tschohl says that "empowering customer service employees to act as customer advocates, especially when things go wrong, can help build relationships with customers and save a company money."

By Sharon F. Benigson, Customer Service Group
OnStar's 2,000 service advisors in four call centers in North America have to be ready to respond quickly to everything from navigation requests to evacuation situations to medical emergencies. Outsourced call centers make it all possible.

By Sharon F. Benigson, Customer Service Group
In order to excel at what is most important to customers, let the unimportant go says an article in the March issue of "Customer Service Newsletter."

By Sharon F. Benigson, Customer Service Group
Hiring expert advises customer service managers to "scare" applicants for frontline service positions.

By Sharon F. Benigson, Customer Service Group
Customer service managers are advised to make rewards align with the difficulty of accomplishing the task.

By Sharon F. Benigson, Customer Service Group
After some corporate brainstorming, Philadelphia Insurance Companies decided to focus on creating a high-level customer feedback mechanism as a way to differentiate itself and to build stronger relationships with its most valuable customers.

By Collinson Latitude
As 2012 shapes up to be a competitive year for companies in the travel industry, Collinson Latitude is calling on airlines and hotels to re-ignite their loyalty programmes to reflect changes in consumer behaviour.

By Sharon F. Benigson, Customer Service Group
Customer Effort, Positive Discipline and Service Awareness are just some of the buzzwords that customer service managers are likely to hear about in 2012.

By Silversea Cruises
Ultra-luxury cruise line rolls out new corporate and incentive group program packed with perks

By Clair Lin
Yuexiu District Innovative Community Development and Technology Reward Conference was held on December 14th, 2011. Delegates from CCM International were invited to attend this event.

By Sharon F. Benigson, Customer Service Group
What challenges and trends are customer service managers likely to be facing in 2012? One obvious challenge is the sputtering, stop-and-go economy, where no one quite knows if things are starting to improve or what?

By Bethany Barker
Boston Interactive presented its CTO with a new MINI Cooper as a reward for ten years of service and dedication.

By Sharon F. Benigson, Customer Service Group
An article in the December issue of "Customer Service Newsletter" encourages managers to adapt their management style to the situation.

By Sharon F. Benigson, Customer Service Group
Separate from the break room, quiet rooms are meant to be a place that customer service reps can use for a short time during the work day when they need a few moments of quiet to de-stress.

By Sharon F. Benigson, Customer Service Group
Health Advocate Inc.'s agents are flexible and creative, system savvy and self confident. But finding them is easier said than done.

By Deborah Horger, Fan Club
San Diego-based IT management provider, centrexIT, launches client referral program, with rewards of up to $7500.

By Sharon F. Benigson, Customer Service Group
An article in the November issue of "Customer Service Newsletter" points out three important ways that exit interviews can help customer service and call center management.

By Sharon F. Benigson, Customer Service Group
Healthcare providers from across the globe are celebrating Customer Service Week this week.

By Sharon F. Benigson, Customer Service Group
Government agencies from New York City to Hertfordshire, England, are celebrating Customer Service Week this week.

By CareerEncore, Inc.
Boston high-tech industry recruiter is launching its Refer A Friend program, providing rewards to those who help their friends find their next great job through CareerEncore.

By Colin Higgins
Industry leaders will gather to learn about best practices in employment engagement, the value of incentive rewards in building employee and customer loyalty and the benefits of Bermuda as an enticing destination.

By Sharon F. Benigson, Customer Service Group
A recent study suggests that growth in the use and power of social media will spark career opportunities for customer service professionals.

By Sharon F. Benigson, Customer Service Group
Organizations around the globe celebrate Customer Service Week during the first full week in October. View a dozen of the best Customer Service Week celebration videos.

By Sharon F. Benigson, Customer Service Group
Broadband services provider uses "cycles of service" to identify customer moments of truth and shave minutes off average handle time. The result: more satisfied customers.

By Sharon F. Benigson, CSWeek.com
Organizations around the globe will be Celebrating Customer Service Week in October. A new online guided tour shows how to get the most value from the CSWeek.com website.

By Sharon F. Benigson, Customer Service Group
Many employees start their careers in customer support. There are entry-level positions available, and it's a great opportunity to work with customers, become proficient with the company's product line and learn how departments interact.

By Sharon F. Benigson, Customer Service Group
You don't have to deliver extraordinary service. You simply have to be consistent in delivering better than average service.

By Thiraphong Maneewatanaperk
Enjoy the hottest deals this summer with us and enjoy 10% discount and other added-value benefits.

By Sharon F. Benigson, Customer Service Group
Two full-time employees manage Constant Contact's social media support and add value for customers.

By Sharon F. Benigson, Customer Service Group
It's not enough to train frontline staff. Managers must ensure that the training sticks. The May issue of "Customer Service Newsletter" shows readers how.

By Sharon F. Benigson, Customer Service Group
"Customer Service Newsletter" recently asked readers about their rep engagement efforts. The May issue presents their responses and expert advice on making rep engagement part of your toolkit.

By Sharon F. Benigson, Customer Service Group
The April issue of "Customer Service Newsletter" reports on three important aspects of monitoring and managing customer experiences online: tracking customer comments, creating employee guidelines, and keeping negative comments offline.

By Chin-Hwa Suzuki
Asian microstock photography innovator introduces program to reward successful artists with higher royalties.

By Sharon F. Benigson, Customer Service Group
Seven simple steps will help customer service and support managers build credibility and trust with their frontline staff. An article in Customer Service Newsletter explains how.



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