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service desk Press Releases

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By PR Artistry
Sunrise celebrates 20th anniversary in IT Service Management at Service Desk & IT Support Show

By Retail Assist
The nature of hospitality and its long trading hours leave little margin for computer downtime.A freezing POS system simply isn’t an option.It’s imperative that the correct support and maintenance are in-situ to help prevent system malfunctions.

By TeamUltra
Agreement enables ServiceNow customers to enhance decision-making for business improvement

By PR Artistry
Top 50 UK law firm overcomes hot issues of access and version control through integrated Self-Service Service Desk and Document Management

By PR Artistry
Leading UK clinical software improves response times and promotes better knowledge sharing among GPs and patients with support from Sunrise Software

By PR Artistry
Sunrise Software one of only two vendors globally to achieve industry standard certification for ITSM Reporting

By PR Artistry
‘Five a Day’ approach adds intuitive usability, attractive look and feel, and gamification to strengthen Sostenuto IT Service Management

By Matrix42
London, England:  Matrix42 (http://www.matrix42.com) today announced that it had won a major IT Innovation Award at the recent CeBIT exhibition.

By PR Artistry Limited
UK-headquartered Service Management company Sunrise Software today announced that ANS Group has deployed its Sostenuto IT Service Management (ITSM) solution to manage IT Incident and Change Management for its customers, as well as supporting its critical.

By InsideLegal
Strategic partnership to extend service desk capabilities to UK financial and legal markets

By PR Artistry
New article published by UK Service Management company claims a holistic approach to culture and technology is the solution to avoiding poor customer service and boosting revenues

By PR Artistry
Leading provider of technology solutions to critical emergency services agencies deploys Sunrise’s Sostenuto solution for its Service Desk

By MetaQuotes Software Corp.
LIMASSOL, Cyprus, Oct. 1, 2012. Today, MetaQuotes Software Corp., the developer of TeamWox enterprise management system, has announced an offer for free TeamWox for government entities.

By InsideLegal
Risk and security management focused certification complies with international standards

By InsideLegal
Includes findings from 2.2 million law firm tickets, including top ticket categories, impact of conversions on user support staffing, and impact of ‘BYOD’ policies

By PR Artistry
World’s leading publisher of popular music goes live in record time with Sostenuto IT Service Management solution

By PR Artistry
Latest addition to portfolio provides real-time visibility of Service Desk performance and rapidly improves decision-making

By Diversified UK
SITS – The Service Desk & IT Support Show – has been nominated for a prestigious Best UK Trade Show Award by the Association of Event Organisers (AEO) in its annual Excellence Awards.

By Diversified Business Communications UK
The Service Desk & IT Support Show - the UK’s essential two-day event for IT service and support professionals - opens at Earls Court tomorrow on 24 April 2012.

By PR Artistry
Latest addition to portfolio provides instant access to the Service Desk anytime and from anywhere

All Press Releases

By PR Artistry
Sunrise celebrates 20th anniversary in IT Service Management at Service Desk & IT Support Show

By Retail Assist
The nature of hospitality and its long trading hours leave little margin for computer downtime.A freezing POS system simply isn’t an option.It’s imperative that the correct support and maintenance are in-situ to help prevent system malfunctions.

By TeamUltra
Agreement enables ServiceNow customers to enhance decision-making for business improvement

By TeamUltra
London seminar brings together expert speakers to discuss key issues related to managing enterprise mobility

By PR Artistry
Top 50 UK law firm overcomes hot issues of access and version control through integrated Self-Service Service Desk and Document Management

By PR Artistry
IT Service Management and Self-Service boost IT efficiency and save UK’s leading biscuit manufacturer £25,000 a year

By PR Artistry
Leading UK clinical software improves response times and promotes better knowledge sharing among GPs and patients with support from Sunrise Software

By Naverisk
Building upon its considerable momentum and success in the global IT Service Provider and MSP (Managed Service Provider) markets, Naverisk today announced the opening of its first US based offices.

By PR Artistry
Chessington, 4 July 2013 - UK-headquartered service management company Sunrise Software has today announced that FitFlop, creators of biomechanically engineered footwear, has selected its flagship product, Sostenuto, to create a new streamlined Customer..

By PR Artistry
Sunrise Software one of only two vendors globally to achieve industry standard certification for ITSM Reporting

By PR Artistry
Podcast series provides opportunity to hear Sunrise customers discuss their experiences and ideas for successful Service Desk Management implementations

By PR Artistry
‘Five a Day’ approach adds intuitive usability, attractive look and feel, and gamification to strengthen Sostenuto IT Service Management

By INTERTEC SYSTEMS
Intertec Systems LLC, a leading Systems Integrator in the region since 1991, is hosting an exclusive LANDesk technology workshop on 27th March, 2013 at Crowne Plaza Hotel, Sheikh Zayed Road,...

By PR Artistry
Improved service delivery and management supports pupil laptop and tablet projects at inner city...

By Matrix42
London, England:  Matrix42 (http://www.matrix42.com) today announced that it had won a major IT Innovation Award at the recent CeBIT exhibition.

By PR Artistry Limited
UK-headquartered Service Management company Sunrise Software today announced that ANS Group has deployed its Sostenuto IT Service Management (ITSM) solution to manage IT Incident and Change Management for its customers, as well as supporting its critical.

By ResultsPositive
Join the "A Day in the Life with HP Service Anywhere" webinar March 1, 9:00am - 10:00am (PST) as David Shirey, Solution Architect, walks through some common use-cases within the ITSM space.

By PR Artistry
Sunrise’s Customer Service Management solution provides centralised, efficient support for 6,000 customers in Bluebell’s fast-moving unified communications market

By InsideLegal
Strategic partnership to extend service desk capabilities to UK financial and legal markets

By PR Artistry
Leading provider of cloud solutions selects Sunrise Software’s Sostenuto Service Desk solution to support customers across Europe

By PR Artistry
New article published by UK Service Management company claims a holistic approach to culture and technology is the solution to avoiding poor customer service and boosting revenues

By PR Artistry
Leading provider of technology solutions to critical emergency services agencies deploys Sunrise’s Sostenuto solution for its Service Desk

By MetaQuotes Software Corp.
LIMASSOL, Cyprus, Oct. 1, 2012. Today, MetaQuotes Software Corp., the developer of TeamWox enterprise management system, has announced an offer for free TeamWox for government entities.

By InsideLegal
Risk and security management focused certification complies with international standards

By InsideLegal
Includes findings from 2.2 million law firm tickets, including top ticket categories, impact of conversions on user support staffing, and impact of ‘BYOD’ policies

By PR Artistry
World’s leading publisher of popular music goes live in record time with Sostenuto IT Service Management solution

By PR Artistry
Latest addition to portfolio provides real-time visibility of Service Desk performance and rapidly improves decision-making

By Linium
Albany, NY, July 26, 2012 – Linium’s ITSM Expert Phyllis Drucker Authors Third Part of Complimentary White Paper Series on Running IT As a Business

By Linium
Albany, NY, July 18, 2012 – Linium’s ITSM Expert Phyllis Drucker Offers Complimentary Webinar

By Diversified UK
SITS – The Service Desk & IT Support Show – has been nominated for a prestigious Best UK Trade Show Award by the Association of Event Organisers (AEO) in its annual Excellence Awards.

By PR Artistry
Secure smartphone access to Service Desk data increases productivity for IT support staff

By Rachel Slater
Albany, NY, May 17, 2012 – Linium Wins Business from Largest Ontario Based Electricity Distribution Company

By Rachel Slater
Albany, NY, May 1, 2012 – Linium’s ITSM Expert Phyllis Drucker Published in May 2012 issue of Vivit InForum News

By Hornbill
New Partnership Delivers ITSM Scorecards for All Levels of IT Services

By Diversified Business Communications UK
The Service Desk & IT Support Show - the UK’s essential two-day event for IT service and support professionals - opens at Earls Court tomorrow on 24 April 2012.

By Serena Software
• Seminar sessions on ITSM, self-service and process management to be delivered at UK’s leading event for IT management and ITIL best practices • Opportunity to see Serena’s award-winning ITSM innovation in action

By PR Artistry
Latest addition to portfolio provides instant access to the Service Desk anytime and from anywhere

By Terry Brown
InvGate takes IT support to new levels with the introduction of Gamification features in Service Desk by creating engaging experiences that drive application adoption and collaboration.

By TMR Multimedia
Major upgrade just released by the only BPM company able to guarantee success.

By InsideLegal
Established legal services company acquires industry leading outsourced service desk provider

By Margaret Kessler
EnterpriseWizard’s award-winning software comes with industry’s only money-back guarantee

By Hornbill
myservicedesk.com offers greater choice in IT Service Management with implementation in days, not weeks.

By InsideLegal
Firm transitions complete help desk operations to provide reliable and 24/7 user support

By Hornbill
Supportworks Software Integrates with the Unified Knowledge Platform to Improve Time to Service Desk Effectiveness

By Mproof
Mproof, a leading provider of IT service management and self-service software for the midmarket, announced today a partnership with MS-Sequoia, a TBA Group company, who has implemented Mproof’s core IT Service Management product - Clientele ITSM®.

By Pro Bono Net
Intelliteach, the only dedicated law firm-specific outsourced service desk company, has joined the sponsorship program of Pro Bono Net, a nonprofit leader in innovative programs that increase access to justice.

By InsideLegal
First full time UK Intelliteach firm extends to 24/7 support with after-hours service desk

By Enlighta Inc
Company to leverage Enlighta’s suite to offer cloud-based managed IT services to its clients

By InsideLegal
Updated Guru Guide includes findings from 1.2 million law firm tickets analyzing top ticket categories, impact of conversions on user support staffing, popular Key Performance Indicators and efficiency of email vs. live support

By Apple Jupp Media.
The Internet Group, the London IT management and IT outsourcing specialist, has announced that it is now a Service Desk Institute (SDI) Gold Member



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