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Sinclair Voicenet Remove


September 2014
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Sinclair Voicenet Press Releases

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By Sinclair Voicenet
East Dunbartonshire Council is making a positive move to encourage people to say what they think of the service they have received with the deployment of SmartVoice ViewPoint, a new and cost effective customer feedback solution from Sinclair Voicenet.

By Sinclair Voicenet
Gives Salix Homes a greater understanding of satisfaction levels to enhance service delivery to residents living in more than 8,500 properties across central Salford

By Sinclair Voicenet
Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions, has appointed industry veteran Steve Bailey as...

By Sinclair Voicenet
SmartVoice ViewPoint captures the voice of customers immediately after contacts and gain a real-world understanding of their experiences to improve customer service around the clock

By Sinclair Voicenet
New Workforce Management system allows real-time scheduling of staff and resources to reduce the reliance on overtime working and enhance the operational efficiency of the service

By Sinclair Voicenet
Sinclair Voicenet implements apprentice programme in partnership with QA Apprenticeships, the leading provider of training and learning services

By Sinclair Voicenet
New partnership will enable AVT to offer a broader range of solutions including voice recording technologies used by most of the world’s leading financial institutions for compliance applications

By Sinclair Voicenet
New recording solution will help control room personnel to co-ordinate the response to more than 66,000 emergency calls received each year and manage the movements of over 100 fire appliances in the Greater Manchester area

By PJMC Limited
New consultancy service to optimise new or existing installations of interaction recording and quality management solutions to meet business requirements, reduce costs and deliver an improved customer service.

By Sinclair Voicenet
New mobile compliance solution meets all regulatory requirements to record customer interactions taking place over mobile phones

All Press Releases

By Sinclair Voicenet
East Dunbartonshire Council is making a positive move to encourage people to say what they think of the service they have received with the deployment of SmartVoice ViewPoint, a new and cost effective customer feedback solution from Sinclair Voicenet.

By Sinclair Voicenet
Gives Salix Homes a greater understanding of satisfaction levels to enhance service delivery to residents living in more than 8,500 properties across central Salford

By Sinclair Voicenet
Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions, has appointed industry veteran Steve Bailey as...

By Sinclair Voicenet
New system will be installed in a virtual environment enabling the council to record calls to its CCTV and IT Solution Centres at different locations

By ASC telecom
Sinclair Voicenet to add ASC’s neo Recording and Quality Management Suite to its solution portfolio

By Sinclair Voicenet
SmartVoice Assist enables contact centre operations to clone the skills of best performing agents whilst reducing the need for traditional classroom training

By Sinclair Voicenet
New offices will enable Sinclair Voicenet to strengthen its presence in the M62 corridor and increase market share throughout the Midlands and the North of England

By Sinclair Voicenet
New customer feedback solution enables organisations to capture the voice of customers immediately after contacts and gain a real-world understanding of their experiences to improve customer service

By Sinclair Voicenet
Kwik-Fit Financial Services (KFFS), one of the UK's leading insurance intermediaries, is installing a NICE IEX Workforce Management system at its contact centre in Uddingston, Lanarkshire.

By Sinclair Voicenet
SmartVoice ViewPoint captures the voice of customers immediately after contacts and gain a real-world understanding of their experiences to improve customer service around the clock

By Sinclair Voicenet
New Workforce Management system allows real-time scheduling of staff and resources to reduce the reliance on overtime working and enhance the operational efficiency of the service

By Sinclair Voicenet
Sinclair Voicenet implements apprentice programme in partnership with QA Apprenticeships, the leading provider of training and learning services

By Sinclair Voicenet
New partnership will enable AVT to offer a broader range of solutions including voice recording technologies used by most of the world’s leading financial institutions for compliance applications

By Sinclair Voicenet
New recording solution will help control room personnel to co-ordinate the response to more than 66,000 emergency calls received each year and manage the movements of over 100 fire appliances in the Greater Manchester area

By Sinclair Voicenet
A new resource for multimedia interaction recording, quality management, interaction analytics and workforce management solutions

By PJMC Limited
New consultancy service to optimise new or existing installations of interaction recording and quality management solutions to meet business requirements, reduce costs and deliver an improved customer service.

By Sinclair Voicenet
New mobile compliance solution meets all regulatory requirements to record customer interactions taking place over mobile phones



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