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May 2012
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Western Springs News (Illinois, United States)

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742 views, By Amy Freeman
On October 25th Dave Amy Freeman completed a 2,300 mile paddle from Fort Resolution, NWT to Grand Portage, MN. So far they have traveled 6,000 miles by kayak, canoe, and dogsled across North America.

79 views, By RCCSP Professional Education Alliance
Service- and Job-Specific Certifications Fine-Tune Credentialing

602 views, By RCCSP Professional Education Alliance
New Call Center Management Certification Boot Camp now includes the three-day call center management certification course plus a two-day hands-on workshop.

646 views, By RCCSP Professional Education Alliance
The RCCSP Professional Education Alliance is offering newly updated and expanded training workshops designed to improve the effectiveness of IVRs in call centers.

833 views, By RCCSP Professional Education Alliance
RCCSP is offering the last few ITIL v3 Service Manager Bridge Courses for professionals who hold an earlier v2 version of ITIL Service Manager Certification and wish to upgrade their credentials to the ITIL v3 Expert Certification.

259 views, By RCCSP Professional Education Alliance
Industry partnership brings many benefits to call center professionals.

901 views, By RCCSP Professional Education Alliance
Satisfaction with government agency-run call centers increased due to significantly improved IVR design practices.

799 views, By RCCSP Professional Education Alliance
More ITIL and Call Center Manager Certification Courses added to 2011 calendar

218 views, By RCCSP Professional Education Alliance
RCCSP Brings One-Week Accelerated Learning Programs to Select Cities in Texas

358 views, By RCCSP Professional Education Alliance
RCCSP Professional Education Alliance and Technology Marketing Corporation (TMC) announced the launch of an information portal for contact center management training and career development.

2151 views, By The Wilderness Classroom Organization
Teaching students about the Amazon Rainforest and raising awareness about rainforest destruction





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