Jersey City News (Nebraska, United States)

Telemarketing is also known as telesales in the UK and Ireland. It is method of direct marketing in which the sales person looks for prospective customers who will purchase the product or services.

An outbound call centre is the one in which a call centre representative make outbound calls to the customers on behalf of client or their business.

Customer service is the provision of service to the customers before, during and after the purchase has been made.

Animation BPO is seen as the next wave in the success of outsourcing story. This is one field of creativity which has moved one step ahead from outsourcing to co-production.