Boonton Township Health News (New Jersey, United States)

A new self-training guide shows clinical and non-clinical staff in hospitals, clinics, labs and private practice how to improve their communication skills for improved outcomes and customer satisfaction.

A new self-training guide provides 23 exercises to help clinical and non-clinical healthcare professionals manage stress and improve their interactions with patients.

A new self-training guide provides a 10-step stress-management program to help clinical and non-clinical healthcare professionals manage stress and avoid burn-out.

New self-training guide identifies nine skills healthcare professionals must have to handle difficult patients.

New self-training guide identifies nine service skills healthcare professionals must have to provide the level of service patients demand.

One area of training that is often lacking for both clinical and non-clinical staff is phone skills. A new self-training guide fills that gap.