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240 views, By Black Swan Telecom Journal
Engineering & architectural techniques have a role in revenue assurance. This interview with a top Egyptian consultant show how risk assessment and long range planning can sharpen an RA program and lead to better use of software and services.
524 views, By Black Swan Telecom Journal
Telecom advances are driving the need for a broader revenue risk intelligence. Telecoms must excel in technical areas: traffic usage, IP intrusion, and physical security, then pair that knowledge with the real-life lessons of fighting criminals.
216 views, By Black Swan Telecom Journal
Steve Jobs' leadership tenets have much to teach telecom organizations. Ed Shanahan delivers a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.
337 views, By Black Swan Telecom Journal
Verizon Wireless' recent move to shared data plans shook the mobile world. This article explains the knowhow & analytics tools that operators need to excel in shared data price plans, tame bandwidth throttling glitches and manage fraud concerns.
302 views, By Black Swan Telecom Journal
Without the continuous guiding light of seasoned revenue assurance and fraud mangement leaders, even the best teams of professionals, technology, and business processes can fossilize and lose their vitality.
211 views, By Black Swan Telecom Journal
Private user conferences sponsored by software firms are a great way to put a handshake to a Google+ profile. This article gives tips on how both users and software vendors can profitbly leverage this events.
210 views, By Black Swan Telecom Journal
Significant revenue and cost leakage often go undetected at telecom operators -- even those with revenue assurance software and a dedicated staff. The secret to RA greater effectiveness is to adopt a more “forensic” approach to the practice.
573 views, By Black Swan Telecom Journal
Analyst firm, Technology Research Institute (TRI), has launched a new magazine, Black Swan Telecom Journal, an on-line community for people active in or responsible for managing business assurance functions in the communications industry.
54 views, By Technology Research Institute (TRI)
A Revenue Assurance Roundtable interview with Humera Malik, Head of Global Marketing at Redknee Systems about the utility of a real time billing platform for driving promotions and service innovation for telcos.
281 views, By Technology Research Institute (TRI)
A Revenue Assurance Roundtable interview with Rob Mattison, president of GRAPA on the clash between IT and revenue assurance departments and how RA managers can deal with it.
215 views, By Technology Research Institute (TRI)
A Revenue Assurance Roundtable interview with James Buttafuoco, founder and chief programmer of Contact Telecom on the benefits of cost-assurance automation for service providers.
607 views, By Revenue Assurance Roundtable
The Revenue Assurance Roundtable introduces a new information service on its website that tracks revenue assurance and related conferences and other events.
158 views, By Technology Research Institute (TRI)
A Revenue Assurance Roundtable interview with Michael Olbrich, Director of Business Unit Performance and Revenue Management at Nexus Telecom on how an integrated database can help telcos get a complete view of the customer, the network and services.
705 views, By Dan Baker, Reseach Director
A Revenue Assurance Roundtable interview with David West of Equinox Information Systems shows why telcos need to use fraud management systems to monitor PBX hacking and stay current with criminals who are constantly developing new fraud techniques.
178 views, By Dan Baker, Reseach Director
Technology Research Institute's (TRI) interview with the COO of Neutral Tandem shows how a tandem hub carrier lowers telecommunications interconnect fees
922 views, By Dan Baker, Research Director
TRI presents an exclusive interview with Dr. Hossein Eslambolchi, former CIO and CTO of AT&T, the person who led the most successful telecom transformation ever achieved by a large carrier.
2064 views, By Technology Research Institute (TRI)
Technology Research Institute's (TRI) interview with the head of Revenue Assurance Operations at Verizon Retail affords an inside view of what an advanced revenue assurance program looks like.