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business process outsourcing Press Releases

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By Digiscribe Asia Pacific Transcription Services
conferred as a Top Medical Transcription & IT Enabled Services Provider in Batangas Awards.

By Offshore Medical Billing
A basic needs of business process outsourcing in healthcare organizations

By Xchanging plc
Xchanging plc, the business process, procurement and technology services provider, announced today it has made a $1 million investment in MachineShop Inc., a Boston-based, next-generation enterprise middleware provider with whom Xchanging has been a...

By Avasant LLC
Avasant, leading management consulting firm, launches a new cloud-based collaboration tool for the service providers community AvasantConnect

By American Conference Institute
American Conference Institute is pleased to present Negotiating and Managing Outsourcing Agreements conference taking May 19-21, 2014 at The Carlton Hotel on Madison Avenue in NYC.

By Coracall
According to a new report by ContactBabel, which surveyed hundreds of business leaders and decision makers, customer satisfaction is the most important metric when evaluating the success of a contact center.

By Coracall
The outlook for the BPO industry for fiscal 2013 remains positive according to a senior executive of Coracall, the UK headquartered Business Process Outsourcing Company.

By Coracall
Whilst South Africa is now among the top 10 importers of Scotch Whisky in the world, other sectors of the economy continue to grow at an even faster pace, albeit somewhat less flamboyantly.

By Coracall Limited
Global outsourcing, BPO and Call Centre Company, Coracall today announced the formation of a Business Transformation Outsourcing Practice for its global customers.

By Coracall Limited
As stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector.

By Coracall Limited
The global airline industry continues to face challenges from the deepening of the European debt crisis that is wiping out the positive impacts of lower fuel prices, increasing air traffic and improved freight market.

By Coracall Limited
The segment of the local business process outsourcing industry that serves the healthcare sector is expected to grow sharply in the Philippines over the next four years on the back of strong demand from developed countries.

By Coracall
Coracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions.

By Shane Christopher
NDS InfoServ, a leading global technology and business process outsourcing organization, announced today the appointment of Harold Phillips, senior vice president who will head its domestic mortgage practice division.

By Peta Lipeva
Mike Morrison will participate in the panel discussion, “Bulgaria’s IT and BPO companies with global reach and presence,” presenting ISG technology’s experience in of Nearshoring to Bulgaria.

By Reaghan Francis
Ben Trowbridge, CEO of leading advisory firm Alsbridge, Inc., today announced his participation in the 2011 HCL Global Meet.

All Press Releases

By Rise Performance Group
OneSource Virtual, a fast-growing business process outsourcing provider, has partnered with Rise Performance Group to improve its corporate performance and enhance its culture of leaders.

By Skelia
Skelia, international ICT & BPO services company that has recently reached 5 years milestone, reports its 2013 results. It also announces a new investor,

By Digiscribe Asia Pacific Transcription Services
conferred as a Top Medical Transcription & IT Enabled Services Provider in Batangas Awards.

By Offshore Medical Billing
A basic needs of business process outsourcing in healthcare organizations

By Xchanging plc
Xchanging plc, the business process, procurement and technology services provider, announced today it has made a $1 million investment in MachineShop Inc., a Boston-based, next-generation enterprise middleware provider with whom Xchanging has been a...

By Avasant LLC
Avasant, leading management consulting firm, launches a new cloud-based collaboration tool for the service providers community AvasantConnect

By American Conference Institute
American Conference Institute is pleased to present Negotiating and Managing Outsourcing Agreements conference taking May 19-21, 2014 at The Carlton Hotel on Madison Avenue in NYC.

By Vsynergize
The heavily regulated U.S electricity industry is undergoing a major transformation since 1990’s.

By Coracall
Despite trends leading to F&A BPO and IT BPO services, social media could emerge as the next wave for the outsourcing industry, according to a Financial Times report.

By Coracall
Despite concerns over BPO companies pulling out of the Philippines earlier this year, the industry looks to have gained strength and momentum, and recently won favor of several Australian, New Zealand and other foreign firms.

By Coracall
The healthcare industry is emerging as a major opportunity for business process outsourcing (BPO) companies, such as Coracall, a full service Contact Centre global operation with facilities across the United Kingdom and South Africa.

By Coracall
Working as an agent in a call centre is a tough job. It requires a tremendous amount of energy, patience and tenacity to make take or make calls on behalf of a client.

By Coracall
Attitudes towards business process outsourcing firms change over time, and former CIO at GM, Jim Noble, explains how he would approach BPO’s now.

By Coracall
With 2013 halfway through, BPO trends are beginning to emerge.

By Coracall
In an April 2013 research by Accenture discusses the “talent paradox of outsourcing,” simply revealed that over 200 enterprise businesses are seeing poor returns on investment when it comes to utilising call centres.

By Coracall
No one likes to receive unsolicited calls, but cold calling is still a lead generating tool employed by many businesses today. In fact, cold calling prospects is more than just dialling a random number.

By Coracall
Customer support call centres and IT assistance is often thought of when outsourcing is brought up in business conversations. While these two industries remain in high demand, other vocations are being chosen for outsourcing and offshore assistance.

By www.bpo-plus.com
Middle East Contact Centre Show is the region’s top contact centre event and it push the envelope on regional excellence and outstanding performance of contact centres.

By Coracall
According to real estate consultancy company CB Richard Ellis, business process outsourcing (BPO) industry in the Philippines is expected to double over the next three years.

By Coracall
The current Gen Y workforce certainly has its opportunities and its challenges. Having grown up with high-tech, they're probably best suited to thrive in this brave, new connected world.

By Coracall
According to several studies, the numbers of females in the workplace is growing worldwide as is their place as household income earners.

By Coracall
According to a new report by ContactBabel, which surveyed hundreds of business leaders and decision makers, customer satisfaction is the most important metric when evaluating the success of a contact center.

By Coracall
South Africa has won the European Outsourcing Award for the best offshore location recently, and Coracall is proud to have contributed to this country’s accolades.

By FSO Knowledge Xchange
Financial services industry more cautious about outsourcing in response to regulatory uncertainty

By Coracall
Positive interactions with well-trained contact centre agents possess the potential to increase a company’s customer lifetime value and brand awareness.

By SoftCo
Dublin, Ireland. SoftCo, a leading supplier of Business Process Automation and Cloud solutions, are pleased to announce the release of SoftCo R8.5.

By Coracall
The advancement in technology and telecommunications is changing the way companies and people work, rapidly diminishing the notion that productivity is only achieved when workers are physically in a centralised office.

By Accendo Infotech Pvt. Ltd.
Accendo Infotech Private Limited a software development company promotes Open Source technologies to their customers.

By Rishabh Software
Rishabh Software, a CMMI-level 3 software-development company, will be celebrating Valentine’s day in a unique way and in the true spirit of responsibility for the society.

By Coracall
What is fuelling the continued growth and expansion of outsourcing globally?

By Coracall
A recent study of customer experience reveals that marketing and customer service investment decisions remain siloed, at the expense of the customer experience.

By Coracall
Who better to ask for insights about customer service than your own customers?

By Coracall
Customer service is a mission critical, strategic imperative, which drives customer delight according to Mr Ian Kinsey, Managing Director of Coracall South Africa.

By Coracall
The outlook for the BPO industry for fiscal 2013 remains positive according to a senior executive of Coracall, the UK headquartered Business Process Outsourcing Company.

By Coracall
In an effort to address a ballooning budget deficit and stave off an economic bailout Spanish companies are eyeing opportunities in South Africa.

By Coracall
Coracall, a leading Call Centre and Business Process Outsourcing Company with operations in the UK, South Africa and the Philippines today announced the launch of a new corporate website – www.coracall.com .

By Coracall
Whilst the Eurozone crisis is deeply concerning and has implications for the global economy there are tangible opportunities for European businesses to leverage cost containment measures.

By Coracall
Whilst South Africa is now among the top 10 importers of Scotch Whisky in the world, other sectors of the economy continue to grow at an even faster pace, albeit somewhat less flamboyantly.

By Coracall Limited
Global outsourcing, BPO and Call Centre Company, Coracall today announced the formation of a Business Transformation Outsourcing Practice for its global customers.

By Coracall Limited
As stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector.

By Coracall Limited
The global airline industry continues to face challenges from the deepening of the European debt crisis that is wiping out the positive impacts of lower fuel prices, increasing air traffic and improved freight market.

By Coracall Limited
The segment of the local business process outsourcing industry that serves the healthcare sector is expected to grow sharply in the Philippines over the next four years on the back of strong demand from developed countries.

By Coracall
Coracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions.

By SoftCo
SoftCo combines SoftCo Cloud with ABBYY FlexiCapture, enabling providers to offer enterprise data capture and cloud-based document management specifically for Business Process Outsourcing

By Invensis Technologies
Pioneering business process outsourcing organization, Invensis Technologies, has recently received ISO/IEC 27001 certification.

By Alex Marshall
Randi Zuckerberg, Facebook’s CEO’s older sister is going to address a business conference on Social Media Marketing in Auckland

By Alex Marshall
The world’s very first two day outsourcing summit is going to be held this June in African country Kenya. An outsourcing platform where number of BPO companies are going to get together to help world economy.

By Techno Brain
Techno Brain BPO / ITES is the Keynote Sponsor of East African Outsourcing Summit 2012 to be held at Nairobi, Kenya from June 5 - 6, 2012

By Techno Brain
Techno Brain, Africa's leading IT Services company, expands its Business Process Outsourcing / IT Enabled Services division by opening a new office in Kampala, Uganda

By Alex Marshall
The newly launched services are aimed at providing businesses an improved offshore experience and resolving customers’ queries in a fastest way.



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