customer satisfaction News

The Braun Corporation, the leading manufacturer of wheelchair accessible vehicles and wheelchair lift systems, recently honored M.C. Mobility Systems with the Customer 1st Award.

Customer Service Solutions, Inc. has launched a free 100 question self-evaluation tool to all owners of the new book: Am I GREAT at Customer Service? The AMIGREATAT Assessment provides a customized evaluation of your customer service performance.

Enprecis, a leading provider of online customer insights to the global automotive industry, has appointed Vincent Dupray as General Manager in Europe. Dupray will lead operations in Europe and expand the company’s business globally.

New Survey Service Specifically Designed for Credit Unions Assesses Member Satisfaction Using an Approach that is Standardized, Accurate, and Inexpensive

Solano County wants to hear the answer to the question "How are we doing?" An online survey at www.solanocounty.com asks residents how satisfied they are with the County’s overall performance and their impressions of their latest interaction.

A list of customer reviews of all natural antiviral health supplement Gene-Eden.

Sales Training Company Releases New Downloadable Guide

Our customers love us > BT Automotive Tires aims to please and some of our customers are so happy they posted a video on youtube.

World-Class Level Of Professionalism And Customer Care Reflected In Survey Results

Groundbreaking research promises to formulate an accurate profile of the personal and organizational dynamics of the CCO role -- the most exclusive member of the corporate C-Suite

Executives from Lawson Software, Pacific Gas & Electric, SumTotal Systems and UniSource Energy/Tucson Electric Power are latest to join elite organization of C-level customer advocates

93 Percent of Study Participants Prefer Live Interviewers over Recorded Voices

What's the best way to demonstrate your value to top customers? Deliver new ideas that make a significant contribution to their success with the help of an Idea Team.

Capita’s Customer Insight in Public Services Conference provides delegates with the skills and knowledge to advance customer insight as a corporate information tool. This event is designed to inform and refine strategic decisions in public services

The 2nd Annual Customer Retention, Satisfaction and Loyalty organized by i Group concluded on a high note at the Le Royal Méridien in Mumbai on the 6th August 2010.

Punjab Insurance opened new office in Montreal, Quebec @ 7655 Cordner, Lasalle Montreal,QC, H8N 2X2, Canada We thank everyone who have shown trust in us.

Constructech Magazine honors developer of Job Simplicity™, construction management software for small commercial or residential builders and contractors

Whether it is in-house or outsourced to a call center, the main job of customer service is to raise the ante of customer experience

Happy customers remember companies that deliver quality experiences. As a reward, they will continue doing business with them for years.

Customers are more likely to find satisfaction through telephone help and face to face, based on new industry study.

Smart Business Evolution LLC brings its signature business-building event to the Tucson business community - June 29, 2010

SQM Group is honored to be recognized by PROFIT Magazine as one of the fastest growing companies in Canada.

The HHCAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems) surveys must be provided by an approved vendor that has participated in training and passed the testing requirements

Customer and employee engagement solutions company launches annual study to identify which businesses excel at connecting with customers

Brodwax Lighting discusses the guarantees that they offer on all lighting products.

Capital Network Solutions is delighted to announce that once again we have excelled in independent Cisco Customer Satisfaction Surveys.

NordicMillionEuroSite is collecting advertising links from allower the world by selling pixels on an internetpage They started their enterprise in January 2010

The UK's leading online diamond jeweller, DeJoria Diamonds, has been given a 100% satisfaction rating by independent customer feedback site, Feefo.

This week, Customersatisfaction.com’s Dr. Gary S. Goodman made some wonderful discoveries that he says any consultant or business can emulate and if they do, their marketing and branding initiatives will really pay off.

Valicom, a 100% woman-owned TEM company based in Madison, WI, is pleased to announce that customer satisfaction for the third quarter of 2009 was high once again. The final score for the third quarter of 2009 is reported at 3.54/4.00.

Eastern DataComm announced today that it has upgraded the Park Ridge School District’s antiquated and multiple location phone systems to a single ShoreTel platform.

CompassVision is an affordable, automated system, that gathers ongoing feedback from clients and customers regarding their recent interactions with your company. Gathering this information provides more accurate and evidence based decision making.

Customer service week is the perfect time to give back to your employees as well as show your clients and customers your appreciation. It is the first week in October of every year.

Customizable platform ensures that the right people get the right information at the right time

ABANA held an event in Saudi Arabia to present and demonstrate to Saudi banks the Talaris Teller Cash Recycler.

Challenging the NPS claims, Bob E. Hayes, Ph.D. publishes a new book, Beyond the Ultimate Question, showing that companies, to increase business growth, need to improve how they measure customer loyalty and structure their customer feedback program.

Eastern DataComm was recognized by ShoreTel for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.

Back in 1989, Duke McDowell was keenly aware of the need for a detailed specifications sheet for his new company, Sterling Custom Homes, Inc.

If you're fed up with dealerships turning you down for finance and feel that there's no way that you'll ever be able to buy a car, then you need to read on.

References-Online Interviews Customers of Texas’ Leading Small Business Broadband Phone Service Provider and Posts the Interviews Online

CallCopy cc: Discover Recognized for Outstanding Innovation

Information Builders Global Technical Support Department secures recognition as finalist for Customer Service Department of the Year by utilizing SSPA’s Support Staff Excellence Program.

Award-winning, premium housebuilder CALA Homes has achieved record levels of customer satisfaction and a significant increase in sales of new homes.

Asit Patel, a Managing Director at Firmenich (India), has joined the Board of Directors of DataInfoCom Inc.

The report offers an industry analysis and case studies that address specific questions as well as other metrics related to utility customer satisfaction.

CallCopy has received the highest Overall Vendor Satisfaction rating in a recent survey conducted by industry analyst DMG Consulting (DMG).

Rosen Honda Earns Honda’s Top Dealership Award. Gurnee, IL, February 12, 2009 – American Honda Motor Co., Inc. has announced Rosen Honda as a recipient of the 2008 Honda President’s Award. The award is presented to top Honda dealerships.

Echelon’s innovative approach sees its clients improve levels of customer satisfaction and stakeholder ‘value for money’.

Poolcenter.com has launched EPICCenter call center software that Integrates live chat,email, and phone calls to serve its customers better

Joining the likes of other mid-to-large size companies who are implementing a corporate blog in to their marketing strategy. Hopes to create an open-forum to communicate with clients and anyone interested in improving customer satisfaction.