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customer satisfaction News

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By Ann Bransom
The Braun Corporation, the leading manufacturer of wheelchair accessible vehicles and wheelchair lift systems, recently honored M.C. Mobility Systems with the Customer 1st Award.

By Customer Service Solutions, Inc.
Customer Service Solutions, Inc. has launched a free 100 question self-evaluation tool to all owners of the new book: Am I GREAT at Customer Service? The AMIGREATAT Assessment provides a customized evaluation of your customer service performance.

By Enprecis
Enprecis, a leading provider of online customer insights to the global automotive industry, has appointed Vincent Dupray as General Manager in Europe. Dupray will lead operations in Europe and expand the company’s business globally.

By MyCUsurvey.com
New Survey Service Specifically Designed for Credit Unions Assesses Member Satisfaction Using an Approach that is Standardized, Accurate, and Inexpensive

By Stephen Pierce
Solano County wants to hear the answer to the question "How are we doing?" An online survey at www.solanocounty.com asks residents how satisfied they are with the County’s overall performance and their impressions of their latest interaction.

By polyDNA
A list of customer reviews of all natural antiviral health supplement Gene-Eden.

By Automotive Training and Development
Sales Training Company Releases New Downloadable Guide

By Todd Hebert
Our customers love us > BT Automotive Tires aims to please and some of our customers are so happy they posted a video on youtube.

By Black Box Network Services
World-Class Level Of Professionalism And Customer Care Reflected In Survey Results

By Bottom Line Communications
Groundbreaking research promises to formulate an accurate profile of the personal and organizational dynamics of the CCO role -- the most exclusive member of the corporate C-Suite

By Chief Customer Officer Councijl
Executives from Lawson Software, Pacific Gas & Electric, SumTotal Systems and UniSource Energy/Tucson Electric Power are latest to join elite organization of C-level customer advocates

By Hutchens PR
93 Percent of Study Participants Prefer Live Interviewers over Recorded Voices

By WavePlay LLC
What's the best way to demonstrate your value to top customers? Deliver new ideas that make a significant contribution to their success with the help of an Idea Team.

By Capita Conferences
Capita’s Customer Insight in Public Services Conference provides delegates with the skills and knowledge to advance customer insight as a corporate information tool. This event is designed to inform and refine strategic decisions in public services

By i Group
The 2nd Annual Customer Retention, Satisfaction and Loyalty organized by i Group concluded on a high note at the Le Royal Méridien in Mumbai on the 6th August 2010.

By Sandeep Ahuja
Punjab Insurance opened new office in Montreal, Quebec @ 7655 Cordner, Lasalle Montreal,QC, H8N 2X2, Canada We thank everyone who have shown trust in us.

By Melanie Tornqvist
Constructech Magazine honors developer of Job Simplicity™, construction management software for small commercial or residential builders and contractors

By Magellan Solutions
Whether it is in-house or outsourced to a call center, the main job of customer service is to raise the ante of customer experience

By Magellan Solutions
Happy customers remember companies that deliver quality experiences. As a reward, they will continue doing business with them for years.

By Magellan Solutions
Customers are more likely to find satisfaction through telephone help and face to face, based on new industry study.

By Smart Business Evolution, LLC
Smart Business Evolution LLC brings its signature business-building event to the Tucson business community - June 29, 2010

By SQM Group
SQM Group is honored to be recognized by PROFIT Magazine as one of the fastest growing companies in Canada.

By Novaetus, Inc.
The HHCAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems) surveys must be provided by an approved vendor that has participated in training and passed the testing requirements

By PeopleMetrics
Customer and employee engagement solutions company launches annual study to identify which businesses excel at connecting with customers

By Brodwax Lighting
Brodwax Lighting discusses the guarantees that they offer on all lighting products.

By Capital Network Solutions Ltd
Capital Network Solutions is delighted to announce that once again we have excelled in independent Cisco Customer Satisfaction Surveys.

By Witeco
NordicMillionEuroSite is collecting advertising links from allower the world by selling pixels on an internetpage They started their enterprise in January 2010

By Simon Wiser
The UK's leading online diamond jeweller, DeJoria Diamonds, has been given a 100% satisfaction rating by independent customer feedback site, Feefo.

By Dr. Gary S. Goodman
This week, Customersatisfaction.com’s Dr. Gary S. Goodman made some wonderful discoveries that he says any consultant or business can emulate and if they do, their marketing and branding initiatives will really pay off.

By Bridget Thomas, Valicom
Valicom, a 100% woman-owned TEM company based in Madison, WI, is pleased to announce that customer satisfaction for the third quarter of 2009 was high once again. The final score for the third quarter of 2009 is reported at 3.54/4.00.

By Al Harnisch
Eastern DataComm announced today that it has upgraded the Park Ridge School District’s antiquated and multiple location phone systems to a single ShoreTel platform.

By Discovery Research Group
CompassVision is an affordable, automated system, that gathers ongoing feedback from clients and customers regarding their recent interactions with your company. Gathering this information provides more accurate and evidence based decision making.

By Dee Cohen
Customer service week is the perfect time to give back to your employees as well as show your clients and customers your appreciation. It is the first week in October of every year.

By CallCopy, Inc.
Customizable platform ensures that the right people get the right information at the right time

By Allan E. Cruz
ABANA held an event in Saudi Arabia to present and demonstrate to Saudi banks the Talaris Teller Cash Recycler.

By Business Over Broadway
Challenging the NPS claims, Bob E. Hayes, Ph.D. publishes a new book, Beyond the Ultimate Question, showing that companies, to increase business growth, need to improve how they measure customer loyalty and structure their customer feedback program.

By Al Harnisch, Eastern DataComm
Eastern DataComm was recognized by ShoreTel for exceptional achievement in both customer satisfaction and revenue excellence. Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners.

By mRELEVANCE, LLC
Back in 1989, Duke McDowell was keenly aware of the need for a detailed specifications sheet for his new company, Sterling Custom Homes, Inc.

By Mark Martinez
If you're fed up with dealerships turning you down for finance and feel that there's no way that you'll ever be able to buy a car, then you need to read on.

By Hackney Publications
References-Online Interviews Customers of Texas’ Leading Small Business Broadband Phone Service Provider and Posts the Interviews Online

By CallCopy, Inc.
CallCopy cc: Discover Recognized for Outstanding Innovation

By ImpactLearning.com
Information Builders Global Technical Support Department secures recognition as finalist for Customer Service Department of the Year by utilizing SSPA’s Support Staff Excellence Program.

By CALA Homes
Award-winning, premium housebuilder CALA Homes has achieved record levels of customer satisfaction and a significant increase in sales of new homes.

By DataInfoCom
Asit Patel, a Managing Director at Firmenich (India), has joined the Board of Directors of DataInfoCom Inc.

By Energy Business Reports
The report offers an industry analysis and case studies that address specific questions as well as other metrics related to utility customer satisfaction.

By CallCopy, Inc.
CallCopy has received the highest Overall Vendor Satisfaction rating in a recent survey conducted by industry analyst DMG Consulting (DMG).

By American Honda Motor Co.
Rosen Honda Earns Honda’s Top Dealership Award. Gurnee, IL, February 12, 2009 – American Honda Motor Co., Inc. has announced Rosen Honda as a recipient of the 2008 Honda President’s Award. The award is presented to top Honda dealerships.

By Bob Little
Echelon’s innovative approach sees its clients improve levels of customer satisfaction and stakeholder ‘value for money’.

By Myles McMorrow
Poolcenter.com has launched EPICCenter call center software that Integrates live chat,email, and phone calls to serve its customers better

By Liz Giel, Questar
Joining the likes of other mid-to-large size companies who are implementing a corporate blog in to their marketing strategy. Hopes to create an open-forum to communicate with clients and anyone interested in improving customer satisfaction.






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