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Business Book Summary of Employees First, Customers Second EBSCO Publishing has just released a new book summary. In 2005, Vineet Nayar took over one of India’s leading suppliers of IT services.
By Energize Learning
Curo Group, the Bath and Bristol-based housing association, has increased customer satisfaction by 46% and improved staff engagement by 61%, after running customer service training for all of its staff, from the frontline to the chief executive.
By National Windscreens
Net Promoter Score increases from 76.0 in 2012 to 81.2 in 2013
By HappyOrNot
What a Week! Five solid days of action at the HappyOrNot stand.
By Southern Pool Designs, Inc.
Annual Survey and Analysis of 16 Million Monthly Users Reveals Top-Rated Building, Remodeling and Design Professionals
By HappyOrNot
HappyOrNot Ltd., stated by DailyFinance as 'one of the coolest things of Retail's Big Show in 2013!' exhibitor and keynote speaker at Euroshop 2014, Düsseldorf, Germany, 16th-20th February 2014.
By ebsco
Business Book Summary of Service-Ability EBSCO Publishing has just released a new book summary. Since the end of World War II, the rise of the service economy has been widespread.
By Talk of the Town News/Celebration Media U.S.
Tulsa contractor A&R Mechanical is recognized for its high customer satisfaction ratings with the 2013 Talk of the Town Award.
Business Book Summary of Peak EBSCO Publishing has just released a new book summary. In the updated edition of Peak, Chip Conley presents a business lesson that is part memoir, part psychological manual, and part business guidebook.
By Gold Mobile
GoMo Market™ will help corporate cafes, universities, hospitals, stadiums, national franchises, and other venues increase orders and customer satisfaction
By Coleman Chiropractic Clinic
Louisiana chiropractor Brian D. Coleman earns high praise from satisfied patients and wins the Talk of the Town Customer Satisfaction Award.
By Donnelly Communications, Inc.
Strategically aligned payment support services increase customer satisfaction and reduce operating costs.
By Stephen Sutch of Munhall
Stephen Sutch of Munhall, trusted luxury real estate agent, was recently acknowledged for his remarkable dedication to customer satisfaction.
By Talk of the Town News/Celebration Media U.S.
Moving company Premier Relocations earns its fourth straight Talk of the Town Award by receiving high customer satisfaction ratings online.
By Talk of the Town News/Celebration Media U.S.
Ten recent winners of the Talk of the Town Award are honored again for high customer satisfaction ratings online.
By NutriCargo, LLC.
NutriCargo, LLC scores 4.8 out of 5 on the Amazon customer satisfaction feedback system.
By Talk of the Town News/Celebration Media U.S.
Nonprofit cultural center earns high praise online and wins the Talk of the Town Customer Satisfaction Award for a fourth straight year.
By HappyOrNot Oy
SNCF, the railway company of France, has chosen HappyOrNot® solution to support their management operations and customer satisfaction.
By Talk of the Town News/Celebration Media U.S.
Madison restaurant serving up Italian cuisine for nearly three decades earns high praise from customers, winning three Talk of the Town Customer Satisfaction Awards.
By Talk of the Town News/Celebration Media U.S.
Ten recent winners of the Talk of the Town Award are honored for high customer satisfaction ratings by receiving their fourth straight award.
By PCG Digital Marketing
As a leading St. Louis Dodge dealership, South County Dodge Chrysler Jeep RAM is dedicated to customer satisfaction. Read about the positive experience of other customers.
By PCG Digital Marketing
When it comes to customer satisfaction, Barbera’s Autoland is the best Philadelphia Jeep dealer serving Jenkintown. This dealership offers the best sales, finance and repair service in the region.
Noon Turf Care held its quarterly company-wide training seminar on July 11th of this month. This all day team member training event brought together the entire Noon Turf Care team at their Corporate Office and training facility in Marlborough MA.
By Intellinet
Intellinet was honored last week at Microsoft's Worldwide Partner Conference (WPC) in Houston, Texas with top honors for Southeast Partner of the Year, Customer Satisfaction Excellence, and Marketing Excellence
By HappyOrNot Ltd
Four smiley buttons in different colours are helping the international electronics retail chain Elkjøp to get even more satisfied customers. Over 1.5 million customers have already used their fingers to voice their opinion in just a few months.
By tocker.
East Midlands homebuilder Davidsons have received 5 stars in the latest customer satisfaction survey carried out by the Home Builders Federation and the National House-Building Council.
By Altitude Software
Powerful but Flexible IP Contact Center Implementation Supports Major Master-planned community in the UAE Al Hamra Village Delivers Customer Service Excellence with Altitude Software
By BrandWave Communications
What is creditable and perhaps a unique record is that MRF Car Radials rank highest for the 10th time in the last 13 years.
By HappyOrNot Ltd.
Mikko Pernu has been appointed as a Director of Finance at HappyOrNot Ltd. He is responsible for the daily operations of the company, including business operations. Prior to HappyOrNot Ltd. Pernu has worked at THQ Wireless and Universomo Ltd.
By Talk of the Town News/Celebration Media U.S.
Ten businesses throughout the United States have earned consecutive Talk of the Town Awards for providing outstanding customer service, as acknowledged by their...
By HappyOrNot Ltd
The Norlandia Care Group rolls out HappyOrNot system in their patient hotels and nursing homes in Norway, Sweden and Finland.
By Elearnity
Corporate customers across the UK and Europe are invited to rate the learning technology solutions they are using within their organisation.
By Talk of the Town News/Celebration Media U.S.
Six restaurants in the United States and Canada have been honored again in 2013 with the prestigious Talk of the Town Award, marking five straight wins for each of the businesses.
By HappyOrNot Ltd.
Jasulaityte is responsible for company´s business and sales channel development in Eastern European countries and Russia. HappyOrNot is actively growing among these regions.
By Brandon Honda
Brandon Honda has been awarded the “2013 Dealer of the Year” among Honda dealerships in Florida by, the largest central collection point for third-party information about automobile dealerships nationwide.
By TQS Research, Inc
For the second year in a row, Southern Company leads the nation with the highest level of satisfaction with 95 percent of their largest accounts ranking them an 8, 9, or 10 on a 10 point scale.
By Mayfield Florist
When ordering your Valentine's Day flowers this year choose a local florist and know that your flowers will be guaranteed!
By Interactive Intelligence Inc.
Experts to discuss key trends benefiting any company contemplating a contact center technology purchase or upgrade
By Black Box Network Services
Systems integrator receives ShoreTel Champion Partner Circle of Excellence Award
By Social Buzz Consulting
Social Buzz Consulting, boutique social media management company, signs top business coach, author and customer satisfaction expert Sir Ian Houghton.
By Reflection PR
Origin Housing has boosted its customer satisfaction scores by 12%* thanks to some innovative customer service training involving real-life actors who play the role of housing association tenants.
By Interactive Intelligence
Event to highlight how modern technology can help contact centers in the Kingdom deliver superior customer service
By HappyOrNot Ltd.
DocMorris has 76 pharmacies stretching across Sweden. The award winning HappyOrNot service from Finland was launched in all DocMorris pharmacies in order to monitor, report and improve customer service satisfaction during every hour of operations.
By DeliveryMaxx
DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time.
By DeliveryMaxx
It is no surprise that Chrysler Jeep Dodge City of McKinney was rated the top dealership in North Texas by Chrysler Corporation.
By Questar
Questar is proud to sponsor the 7th annual Fast Casual Executive Summit.
By Questar
Questar, one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty, is proud to sponsor the 53rd annual MUFSO conference.
By Questar
Questar will be speaking at the Marketing Research Association’s Upper Midwest Fall Conference
By Errol Allen Consulting
B.J. Villareal, Service Advisor at Russell & Smith Ford in Houston, Tx is the recipient of the "Now That's Customer Service!" Award for the month of August. This award is presented by Errol Allen Consulting for outstanding customer service.
By San Diego Corporate Training
Encinitas, CA August 22, 2012-- Business Expert Bart Allen Berry's new book: "The Path Of Excellence - World Class Leadership" presents the research-based predictors of excellence and satisfaction in any customer-supplier relationship.

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