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July 2014
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Outsourcing Press Releases

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By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...

By The Help Desk
Dan Smith, The Help Desk's CEO - Managed Services, believes a well-run Help Desk can act as a valuable backbone to the operations of any hospitality and leisure business, introducing technical resilience which leads to an improved customer experience

By Outsourced Solutions
Outsourced Solutions is a rapidly-growing marketing firm that is based in Bellevue, WA. We believe that behind a good business, there also stands good people who care about giving back to the community.

By TechNavio
• The ESO market in the APAC region is expected to grow at a CAGR of 28.75 percent during the period of 2013-2018.

By Virtusa
WESTBOROUGH, Mass., – (July 10, 2014) –  Virtusa Corporation (NASDAQ: VRTU), a global business consulting and IT outsourcing company that combines innovation, technology leadership and industry solutions to transform the customer experience,...

By Artezio
Artezio partners with Colabpro Outsourcing to strengthen its positions as a nearshore software outsourcing provider on European market.

By ScottMadden, Inc.
ScottMadden, Inc., a general management consulting firm, is proud to join leading industry players as a sponsor and a presenter at SSON’s Shared Services & Outsourcing Summit Canada being held July 21–22, 2014, in Toronto.

By 24-7 Intouch
Leading consumer affairs provider 24-7 Intouch Inc., is excited to announce its partnership with Red Robin Gourmet Burgers, Inc. (Red Robin).

By First Call Resolution
During a three year period FCR’s revenue grew 73% and the company provided careers to 944 colleagues.

By Venus Rizing Inc.
One of the best services seasoned internet marketers will eventually need is outsourcing.

By ConnectRoot
In the past few months successful new business introductions have been made through ConnectRoot, announced Kelly Newsome, president of the New Jersey-based networking source and assessment firm.

By Mindpearl
PRESS RELEASE Media Information MINDPEARL FIJI COMMENCE OUTSOURCING RELATIONSHIP WITH AN INTERNATIONAL SHIPPING AND EXPRESS COURIER COMPANY IN AUSTRALIA Suva, Fiji, May 2014 Mindpearl has been awarded a contact centre outsourcing contract for an...

By Table Rock Consulting
Visit our video at:  http://youtu.be/EnQ0DzS5vxc All organizations, regardless of size, have a need for HR expertise.  For large businesses, this need is easy to justify and securing an on-site HR professional is a no-brainer.

By Quint Wellington Redwood
Rankings, Selection Process Details and Company Strengths Featured in the June 16th Fortune 500 Issue of FORTUNE® Magazine

By First Call Resolution
Expansion will add another 5,167 square feet to its current operations in Grants Pass and could bring an additional 100 jobs to the area.

By AppXoft, LLC
AppXoft, LLC, has successfully recruited Stan Potter, a recognized IT industry leader from Cisco Systems, as its new CMO/Executive VP of Sales and Marketing chartered with leading the company’s aggressive growth.

By 24-7 Intouch
Global business process outsourcer, 24-7 Intouch, has been ranked 2nd in the Interactive category of the 29th Annual Top 50 Teleservices Agencies Ranking in CUSTOMER Magazine.

By Twassistant
Toronto Start-up Makes It Easy For Entrepreneurs and Small Businesses to Hire Global Staff

By The Millennium Group
New York, NY – As The Millennium Group continues its monumental expansion across North America, it continues to add the on-site outsourcing industry’s best, brightest and most experienced talent with Jim Byrnes joining its team as Operations Manager.

By Avasant LLC
Avasant Global CEO, Mr. Kevin Parikh shares insights on digital enterprise trends at the Wall Street Technology Conference in NY

All Press Releases

By First Call Resolution
First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...

By The Help Desk
Dan Smith, The Help Desk's CEO - Managed Services, believes a well-run Help Desk can act as a valuable backbone to the operations of any hospitality and leisure business, introducing technical resilience which leads to an improved customer experience

By SoftCo
Survey findings from AIIM reveal a process revolution is taking place across the global Financial Services industry.

By Outsourced Solutions
Outsourced Solutions is a rapidly-growing marketing firm that is based in Bellevue, WA. We believe that behind a good business, there also stands good people who care about giving back to the community.

By FutureSource Summit
La Conferencia de Noviembre destaca las mejores prácticas de outsourcing y el intercambio transfronterizo de tecnología.

By TechNavio
• The ESO market in the APAC region is expected to grow at a CAGR of 28.75 percent during the period of 2013-2018.

By FutureSource Summit
November Summit highlights cross-border IT exchange and better outsourcing practices

By Mindpearl
Fiji has won the 2014 European Outsourcing Association (EOA) Awards Offshoring Destination of the Year award following in the footsteps of previous winners South Africa and Morocco.

By Mindpearl
William Pattison, winner of the prestigious NOA People Choice Award in 2013 and the CEO of Mindpearl has won the European Outsourcing Prof

By Outsourcing Center
Ten Key Questions for Developing an Effective Service-Level Agreement

By Virtusa
WESTBOROUGH, Mass., – (July 10, 2014) –  Virtusa Corporation (NASDAQ: VRTU), a global business consulting and IT outsourcing company that combines innovation, technology leadership and industry solutions to transform the customer experience,...

By Professional Business Systems
Small businesses are always in the need of cutting corners and finding the edge to propel their company to the next level and outsourcing is it.

By Artezio
Artezio partners with Colabpro Outsourcing to strengthen its positions as a nearshore software outsourcing provider on European market.

By ScottMadden, Inc.
ScottMadden, Inc., a general management consulting firm, is proud to join leading industry players as a sponsor and a presenter at SSON’s Shared Services & Outsourcing Summit Canada being held July 21–22, 2014, in Toronto.

By MAYKOR
MAYKOR makes the top ten global leaders in the outsourcing industry for three indicators – revenue growth, employee growth and numbers of centers worldwide

By 24-7 Intouch
Leading consumer affairs provider 24-7 Intouch Inc., is excited to announce its partnership with Red Robin Gourmet Burgers, Inc. (Red Robin).

By First Call Resolution
During a three year period FCR’s revenue grew 73% and the company provided careers to 944 colleagues.

By Business-Inform
On 20–22 of May, in the pavilion #69 of All-Russia Exhibition Center, the Office Equipment, Printing Supplies and Parts International Exhibition, Business-Inform 2014 took place. It was organized by Information Agency “Business-Inform”.

By pliXos GmbH
UK Public Sector can use pliXos online Tools Outsourcing Director and Outsourcing Advisor to automate their Applications Development Projects

By Venus Rizing Inc.
One of the best services seasoned internet marketers will eventually need is outsourcing.

By ConnectRoot
In the past few months successful new business introductions have been made through ConnectRoot, announced Kelly Newsome, president of the New Jersey-based networking source and assessment firm.

By Denali Group
Denali Group Shares Top-Line Findings and More with Procurement Professionals

By Mindpearl
PRESS RELEASE Media Information MINDPEARL FIJI COMMENCE OUTSOURCING RELATIONSHIP WITH AN INTERNATIONAL SHIPPING AND EXPRESS COURIER COMPANY IN AUSTRALIA Suva, Fiji, May 2014 Mindpearl has been awarded a contact centre outsourcing contract for an...

By Knoah Solutions
Pune, India Site Launch Reinforces Knoah’s Commitment to Providing Global Services to its Expanding Client Base

By Table Rock Consulting
Visit our video at:  http://youtu.be/EnQ0DzS5vxc All organizations, regardless of size, have a need for HR expertise.  For large businesses, this need is easy to justify and securing an on-site HR professional is a no-brainer.

By Quint Wellington Redwood
Rankings, Selection Process Details and Company Strengths Featured in the June 16th Fortune 500 Issue of FORTUNE® Magazine

By First Call Resolution
Expansion will add another 5,167 square feet to its current operations in Grants Pass and could bring an additional 100 jobs to the area.

By AppXoft, LLC
AppXoft, LLC, has successfully recruited Stan Potter, a recognized IT industry leader from Cisco Systems, as its new CMO/Executive VP of Sales and Marketing chartered with leading the company’s aggressive growth.

By 24-7 Intouch
Global business process outsourcer, 24-7 Intouch, has been ranked 2nd in the Interactive category of the 29th Annual Top 50 Teleservices Agencies Ranking in CUSTOMER Magazine.

By Twassistant
Toronto Start-up Makes It Easy For Entrepreneurs and Small Businesses to Hire Global Staff

By The Millennium Group
New York, NY – As The Millennium Group continues its monumental expansion across North America, it continues to add the on-site outsourcing industry’s best, brightest and most experienced talent with Jim Byrnes joining its team as Operations Manager.

By Avasant LLC
Avasant Global CEO, Mr. Kevin Parikh shares insights on digital enterprise trends at the Wall Street Technology Conference in NY

By Miracle Group
In today’s time, whether you own a very small company or a multinational firm, having a website is as important as having an office for the company. A website reflects the true image of the business venture and the brand irrespective of its size.

By HCL Technologies
$400mn agreement sees HCL take prime responsibility for running infrastructure and application operations across multiple vendors for DNB

By IAOP
The International Association of Outsourcing Professionals® (IAOP®) today announced Kim Maneeley has been promoted to Senior Managing Director of Strategy and Program Integration.

By PRONicaragua
Concentrix Corporation’s operation in Nicaragua recently received the Services Exporter of the Year award from the Association of Producers and Exporters of Nicaragua (APEN) for its services exports.

By Mindpearl
Mindpearl, a BPO specialist focused on international, high quality multilingual contact centres for the aviation, leisure, telecommunications, retail and weight management industries, has once again been shortlisted for a number of industry awards for...

By Contract Callers, Inc.
The nation’s largest telecom risk management association welcomes Contract Callers, Inc. to its group of knowledge leaders who are at the fore front of influencing industry recovery and risk mitigation standards.

By Epicenter Technology
Epicenter is India’s leading Business Process Outsourcing (BPO), founded in the year 2000.

By Avasant LLC
Avasant's consistent high value client delivery and effective digital strategy seals our spot on the European Outsourcing Advisory of the Year list for 2014

By Oviya MedSafe Pvt Ltd
Strategic alliance offers cost-effective regulatory-compliant global pharmacovigilance support

By 24-7 Intouch
Representatives from global contact center outsourcing company, 24-7 Intouch, will be actively participating in the SOCAP International 2014 Symposium, April 27-30 in Charlotte, North Carolina.

By The Help Desk
The technical support operation provided by specialist outsourced IT service The Help Desk to Wandsworth Council is now live. The Council contracted with The Help Desk last summer for a telephone service as more staff work out of hours and remotely.

By FDAnews
Traditional Approaches for Collaborating with Outsourced Manufacturers and Suppliers Are Failing FDAnews Free Webinar Sponsored by Veeva Systems May 13, 2014 — 1:00 p.m. – 2:00 p.m. EDT www.fdanews.com/SupplyChainCollaborationPR1

By Redaktion IndienHeute
The software house Categis GmbH, headquartered in Frankfurt / Germany, had given the go-ahead for the set-up of an IT development center in India in 2011.

By Outsourcing Journal
DATATAG WEB SERVICES, an Indian based  autonomous supplier of global outsourced administrations to small and medium industries, today landed on rank 369 out of 10,367 organizations recorded on Elance, a web staffing stage situated in Mountain View,..

By ScottMadden, Inc.
ScottMadden, Inc., a general management consulting firm, is proud to sponsor IQPC’s 15th Annual HR Shared Services & Outsourcing Summit to be held Monday, May 19, through Wednesday, May 21, at the Chicago Marriott Downtown in Chicago, IL.

By Cloudstaff
As one of the leading global offshoring and outsourcing services provider in the Philippines, Cloudstaff continues to grow and be successful in the outsourcing industry.

By 24-7 Intouch
Matt Wheatley, Director, Customer Experience at 24-7 Intouch, will be speaking at Frost & Sullivan’s Customer Contact 2014, East.

By The Help Desk
With 15 years’ experience of providing outsourced IT services to retailers and hospitality and leisure businesses such as cinema chains and fast-casual dining brands, The Help Desk is now discerning changes in client buying behaviour.



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